references
Владимир Дедов
22.05.2019
Positives
Very good food, varied dinners.Negatives
There is practically no treatment for 14 days, 2 massages, 4 mud, 4 spinal tractions, 4 electric baths. For 14 days this is empty, all additional procedures are paid, another 40% of the voucher. One doctor, there are no doctors in other areas, consultations with other doctors are 7 km away.
Сергей Жихарев
21.05.2019
Positives
Everything is very well thought out for visitors, starting from arrival (Russian-speaking managers at the Reception), excellent logistics when visiting the medical building, perfectly organized breakfasts and dinners by cooks and service staff, high-quality daily cleaning of rooms with replacement of towels and toiletries, etc. . In short, the patient (visitor) is very comfortable staying in the hotel complex all the time and receiving the necessary range of services that is required during vacation and treatment. This includes timely assistance from translators in solving various medical and everyday problems. I had a very pleasant meeting with Ms. Veronica Moll, a professional rheumatologist and attentive doctor. She studied the pictures and tests I brought and made very good prescriptions. All the other doctors and specialists of the medical complex were always kind and attentive to us. Very good transfer service - meeting and seeing off at the airport was organized very professionally, without any delays or delays. When planning my next trip, I will undoubtedly be guided by my positive experience of relaxation and treatment at Europa Fit Superior.Negatives
I have no negative examples from my stay experience. Yes, I didn’t even try to collect them, because the mood was very positive. The downside for me was the unexpected cold weather in the first half of my short stay, but this is no complaint to the hotel staff. It is necessary to ask Russian-speaking visitors to bring and leave books in Russian to replenish the library for vacationers. This is also useful for translators.
alexander semin
18.05.2019
Positives
Overall, the stay at the hotel was positive. The guests were settled fairly quickly. Cleaning is done daily, bathrobes and towels are replaced in a timely manner. The attitude towards guests is attentive.Negatives
Delicious food, but a little too salty. There were some interruptions in the operation of the salt room.
Larissa Kokoyeva
18.05.2019
Positives
Wonderful location of the hotel, excellent treatment and attentive staff - this is what you need for relaxation and treatment! So until next year :)
NATALI Natali
18.05.2019
Positives
Excellent hotel. Excellent medical base. Conveniently, the hotel has swimming pools with thermal and medicinal water. Doctors and medical staff are competent and friendly. The rest and treatment went great. We managed to visit Lake Balaton and the towns in a very interesting and educational way. Special thanks to Sanatoriums.com for providing passes to visit Lake Heviz, which is very disciplined. The effect of the treatment is noticeable. The problems have been resolved.
Любовь Шевченко
17.05.2019
Positives
The hotel is wonderful! We really like it in Heviz! Thanks to sanatoriums.com.com for organizing the holiday and transfer!Negatives
I didn’t like the mattresses in the apartments; it was very uncomfortable to sleep on them.
Nazilia Farkhutdinova
12.05.2019
Positives
We stayed at this hotel for the second time. Everything is at an excellent level: friendly staff, food, treatment. We rented an apartment, all conditions for living and treatment were created. I would especially like to note the Russian support during your stay at the hotel: these are hotel employees Tatiana and Oksana, ready to help in any situation. Representative of the travel company “1000 roads”, Magdalena is the “soul of the hotel”. The director and management of the hotel are 5+ for organizing the hotel’s activities in all areas!!
Елена Гладышева
08.05.2019
Positives
This is not my first time in Heviz, and I can say with confidence that Europa Fit is one of the best hotels in the city. Very conveniently located relative to the lake, good level of treatment, no problems with the Russian language, good swimming pool system, wonderful updated rooms. And I can’t help but note that I went to Heviz and other resorts with Sanatoriums many times and for the first time I saw that the resort had its own representative of Sanatoriums, who was very attentive to us, this is unexpected and very pleasantNegatives
There is no negativity, everything was fine
Svetlana Guzhva
30.04.2019
Positives
Many thanks to all the doctors and hotel staff! Despite minor misunderstandings (got stuck in the elevator, got stuck in the safe, etc.), everything was very great. Polite, attentive staff.. Wonderful location of the hotel (a little away from the noisy center and you don’t have to walk up the hills to the lake), comfortable a room with a beautiful view of the outdoor pool and the birds singing at night!
Andrey Uvarov
29.04.2019
Positives
Cozy atmosphere, responsive and friendly staff, good Russian-speaking managers Oksana and Tatyana, always ready to help. The cleaning quality is good. The treatment and spa centers are well equipped and conveniently located. Nice relaxation area near the pool. Good organization of recreation Sanatoriums. We would like to become regular customers and return to Heviz next year.Negatives
Improve the quality of nutrition through more dietary preparation of food (less salt, fried and fatty foods). Expand the range of fruits. Provide games (table tennis) in April.
Лариса Глухова
25.04.2019
Positives
The hotel is gorgeous, I would like to note the work of the hotel guides, Marina, very friendly and helpful staff, Tatyana also gives special thanks to the restaurant staff, especially the chef for the delicious and varied dishes. To the workers of the medical department. Everyone works at the highest level Room service, high-quality cleaning Thank you Sanatoriums We will definitely return The Sanatoriums organization is excellent We will continue to use the company's servicesNegatives
No
Irina Nazarian
22.04.2019
Positives
The hotel stay was excellent. Facilities are good. The food is very tasty. The staff is great. I want to say hello to everyone: Magdalena. Oksana. Tatyana. And to the chefs for delicious food.Negatives
I wish the mud were hot. And it lasted exactly 20 minutes. All other procedures were good.
Ольга Мельнова
18.04.2019
Positives
It was our first time to relax and undergo treatment at the Europa Fit Superior hotel. We didn’t expect that we would like everything so much: the level of service is high, the patient service system is clearly established, there are no hassles, the staff strives to make your stay at the hotel as comfortable as possible, the food is beyond praise. But I especially want to mention Tatyana, a hotel employee who speaks Russian: her work is impeccable and extremely professional! And in general, the entire staff is extremely friendly and helpful. We'll come again!
Rafkat Rakhmanov
31.03.2019
Positives
Staying at the sanatorium left a good impression. Thanks a lot. We wish you success.
RAFAIL SHABAEV
26.03.2019
Positives
I vacationed in Europe fit 3 times, in total I vacationed on Hevizi seven times. Comments seem unnecessary to me. The service that the sanatorium provided (price-quality ratio is excellent!
Маргарита Загородняя
04.03.2019
Positives
Very cozy hotel. Everything is at a high level: food 5+, service, wet area, medical facilities. We will definitely come back to you next year.Negatives
Room cleaning. Young girls were cleaning up. If you forget to throw a towel on the floor, they won’t change it. twice we were left without toilet paper and had to use packaged napkins. They didn’t do any wet cleaning; the stains from the glass were wiped off on the table themselves.Answer from Spa Hotel Europa Fit
Добрый день, Уважаемая Маргарита Загородняя! Спасибо Вам за оставленный отзыв, рады, что Вам понравилось пребывание в нашем отеле. Жаль, что во время Вашего визита Вы не обратились к администрации, мы бы устранили все недостатки сразу. Надеемся Вас снова увидеть в нашем отеле!
Svetlana Gubert
10.02.2019
Positives
Staff always ready to help. Availability of a therapeutic pool.Negatives
There are no complaints about the hotel. The only remark: the food was too salty for my taste and the meat was overcooked (hard). There is a note to the tour operator sanatoriums.com. Please improve your website and indicate at the beginning of your booking that visiting the lake is only available when booking a 2-week stay at the hotel! It is important. .When I booked this hotel, you listed as a bonus a free visit to the thermal lake. To my regret, after paying, I did not check the list of services in my booking, as I was sure that all the services listed in the offer when booking would be included. Please: indicate this in order to avoid such misunderstandings.
Полина Соколова
07.02.2019
Positives
Thank you very much for your sensitive attitude and excellent service. I liked everything very much.
Jelena Kasjuka
28.01.2019
Positives
I would like to note the very good work of the staff, especially Tatyana. Variety of food. Cleanliness of swimming pools and baths. Soundproofing of rooms and comfort.Negatives
The following can be noted from the negative side. The first appointment with the doctor could have been more detailed, for example, I am a group 3 disabled person with osteoarthritis, I thought that I would get a full consultation from Veronica Moll, measure my blood pressure and prescribe mud, I think this is not enough and I recommend communicating with the doctor through an interpreter, the quality of the appointment will change significantly. For those with sensitive skin, be careful, the air is very dry. I came home, the skin on my face and body was in a terrible state, now I have to go to treatments at home for a week to recover.
ВИТАЛИЙ СОКОЛОВ
18.01.2019
Positives
1. Attentive and friendly staff at the hotel. 2. High-quality medical procedures. 3. The atmosphere in the hotel helps improve your mood and general condition. 4. Good room cleaning. 5. Cozy, small town. 6. Swimming in the lake is an unforgettable moment of your stay in Heviz.Negatives
There is no negativity.
Галина Карамаврова
17.11.2018
Positives
Everything was fine, this is not the first time I have come to Heviz for treatment and I hope to come again.Negatives
The only thing that was bad was the renovation work; everything was dug up and dug up. I think by the next visit the work will be completed.
Nadezda Ercite
13.11.2018
Positives
Convenient location, good food, wonderful Dr. Moll, excellent treatment, attentive staff. The treatment helped, I feel great relief. I'll definitely come again. Thank you all very much.Negatives
There could be more entertainment. It was a wonderful evening of national dancing. I would like something more. Thank you.
Ольга Попова
03.10.2018
Positives
A very pleasant, friendly, peaceful environment both in the hotel and in the resort as a whole. Excellent work by the Russian-speaking staff at the reception.Negatives
Unscrupulous work of maids in the hotel, because of this, the work of the staff is rated as simply good. They could not take out the trash for 2 days and did not change the bed linen on time. I had to go to the reception, after that everything worked out.
Vladimir Paramonov
03.10.2018
Positives
Was the second time the treatment helpsNegatives
The food in the hotel has become worse, without any zest, there are few cultural events in the hotel, the hotel (Pumpkin Festival) is not decorated, the water temperature in the hotel outdoor pool was cold, I had to complain, there are no cultural programs in the hotel in the evening. We hope that it will change for the better.Answer from Spa Hotel Europa Fit
Уважаемый Vladimir Paramonov. Спасибо, что нашли время написать отзыв о нашем отеле. В отеле ежедневно проводится от 10-ти до 12-ти спортивных и других программ. Каждую неделю по вторникам проводятся кулинарные курсы, когда гости могут посмотреть, как наш повар готовит национальное венгерское блюдо и потом его попробовать. Также каждую неделю со среды по воскресенье в баре отеля с 18:30 до 22:30 звучит живая музыка. В праздничные дни в отеле проходят множество концертов, возможно Вы отдыхали в такое время, когда концертов к сожалению не было. Желаем Вам здоровья и благополучия. С наилучшими пожеланиями, Менеджмент отеля Европа Фит****superior.
Martynova Olga
26.09.2018
Positives
Nice hotel, I liked the quality of treatment, good restaurant, very attentive staff. Conveniently located, close to the lake.Negatives
The return transfer failed. The departure is set to Vienna airport right next to each other. As a result, I barely had time to board, an unreasonable hassle, and what was it worth to come for 1 hour. earlier.
ALEXANDER BOGDANOV
24.09.2018