references
Andrey T.
03.11.2017
Positives
Helpful, attentive staff. Good medical department, medical staff is responsive and highly professional. Thanks to everyone.Negatives
When cleaning the premises, they use a terrible deodorant and in huge quantities, then you need to air out the room for 3-4 hours so that you can stay in it.
Валентина Б.
02.11.2017
Positives
All just great! Many thanks to all the staff of the resort! And the website!
Людмила К.
18.09.2017
Positives
Very convenient location, friendly Russian-speaking staff, quite varied and tasty food, the possibility of early breakfast and late dinner, which is important in case of excursions, good massage therapistsNegatives
No
Sergej G.
31.08.2017
Positives
Everything is perfect from A to Z. The staff is great. Kind friendly people. We are from Germany and have been to many places. You are doing very well. We will definitely come again. And we will be happy to recommend you to friends. Thank you very much!!!
Татьяна М.
06.08.2017
Positives
On the plus side - good treatment. We are sincerely grateful for the concern for our health and attention.Negatives
No cons
Анна М.
01.08.2017
Positives
Thank you for an excellent treatment and relaxation experience. I'll be back again!
Игорь Т.
27.07.2017
Positives
Again my wife and I were in Karlovy Vary and again stayed in Central, in the very center of the resort area. And the springs are nearby and the place is beautiful and there is no noise from tourists.. Friendly people. Cool restaurant and pool.
Мария Ш.
06.07.2017
Positives
We were lucky with the weather and the sanatorium. The food was good, the treatment was good, there was a swimming pool, what else do you need? Of course, I would like to come here again!
Юрий Ч.
04.07.2017
Positives
The advantages are undoubted in the location, the procedures are good, the baths are in real mineral water, the staff is experienced and tries. Towels were changed frequently, so there were no issues with cleaning. I enjoyed my vacation, thank you!
Елена М.
01.07.2017
Positives
The overall impression is very good, both food and treatment are on par. I would like to express special gratitude to the hotel’s medical staff for their professionalism and friendliness :)
Елена М.
07.05.2017
Negatives
The problem of many hotels in Karlovy Vary is the cost of a good cook. The dishes were not very tasty.
Василий Б.
16.02.2017
Positives
Excellent location, good treatment, food suited us, we will try to come to this hotel next time. Thanks to all the staff.
Анна К.
26.01.2017
Positives
I liked Central because it was convenient to go to springs with mineral water, for me this was almost the main condition for choosing a hotel with my bad legs. I want to mention the delicious food.
Илья Ф.
17.12.2016
Positives
Basically I am satisfied with my stay at the hotel, it suited me in all respects. I will especially highlight the food, the food is delicious, there is a diet. The hotel has new equipment for procedures, although against this background the rooms need a little renovation.
Y.
09.11.2016
Positives
The hotel has a very good location - in the center, next to the theater, on a flat surface, and 2 minutes from the geyser (galleries with sources 1, 2, 3). The view from the window is very good - it lifts your spirits, it was a pleasure to be in the room. The room has comfortable beds, everything you need - kettle, minibar-fridge, safe, hairdryer. The heating works normally - it can be adjusted, the windows open well. We were quite satisfied with the food - a good breakfast buffet, for lunch and dinner, ordering from the menu + a small buffet. There are always cakes :) At the same time, you can choose more dietary dishes from the menu, which is often necessary for those coming for treatment. Treatment: the doctor is Russian, and this helps communication. The procedures were carried out strictly as intended. But the main treatment at the resort, it seems to me, is drinking mineral water. Of the nurses, I remember Ivanna - she works in physical education. office, a very delicate girl. I really liked the girl at the reception (unfortunately, I forgot her name) - she speaks Russian well and helped solve any problem. Also, in case of any problems in the room, a worker immediately came and fixed everything. There was almost no need to wait for waiters in the dining room during lunch and dinner - the order was brought right away.Negatives
There is a little negativity, but it doesn’t happen without it. The room has very strange pillows - wide and flat, you had to adapt to them. There is also not enough lighting in the room, and in the bathroom - there really isn’t enough light by the mirror (and a magnifying mirror). Also, in the corridor at first we didn’t have enough lighting - it was semi-dark, since not all the lamps were on. But then one lamp opposite was turned on, and we were quite comfortable opening the doors. Yes, we were there during a cool time, but it seems that there is no air conditioning in the room, and for the summer it is necessary. Regarding treatment, procedures are prescribed at a certain time, often inconvenient, and they are endured with great displeasure. You have to run around and get nervous. The treatment base is not too large (all procedures are performed by several nurses), and the equipment is not new. But everything you need is present, there is also a swimming pool. Overall, we enjoyed our stay at this sanatorium, and we would come there again if possible.
Vasil S.
14.06.2016
Positives
very good impression. everything is thought out in the hotelNegatives
No
Nadejda G.
27.03.2016
Positives
Very friendly, friendly and attentive staff! At the reception you could always get an answer to your question and help! Felt like home! Considering the difficult political and economic situation, the team tried to do everything possible for a good rest and treatment. I really liked the service in the restaurant. Led by the manager, all the waiters are always smiling and conscientiously performing their duties. The cook always said hello when passing by, which was very nice. The doctor listened carefully during the initial examination and spent enough time to prescribe the correct treatment. The nurses performed their duties conscientiously and were always friendly. The head nurse is a person who knows his job. It was nice that before leaving, the director came up and asked how our vacation and treatment went. It’s a pity that we didn’t have much time, the transfer picked us up. We enjoyed our stay and hope that the small comments regarding the food will be resolved and we will try to come to your hotel again. KIITOS!Negatives
Overall the food was good and some dishes were even very good. But I would like to see more dietary dishes steamed or baked in the oven using vegetable oils and also vegetable dishes. For example, you can even indicate in the menu: steamed (if it’s not difficult). My cholesterol increased during my stay... Baking can also be decorated with some small vegetable pies or.... This is not a minus, but a wish. For those who do not have stomach problems, everything is fine, but I would like there to be something for dieters and vegetarians - I would like the doctor to issue a statement at the end of treatment, which would indicate the treatment performed, the body’s reaction and recommendations for the future. We thought that this was a given, since in other hotels they always gave it out upon check-out. But you had to book it in advance at your hotel. We didn't know about this. There was no information about this anywhere and the doctor reported this before leaving. And I think this would take a little time, since now all the data is entered into a computer.
Yurii O.
25.01.2016
Positives
Hotel location. The hotel was undergoing maintenance; there were few people and it was very quiet. They gave us a room in a higher category at no extra charge. Parking -50%. Nice staff. I really liked the kitchen. True, no frills, but all soups and main courses are very tasty. Perhaps because the chef is Ukrainian from Lviv and my wife and I are close to this. Over the 10 years of visiting Karlovy Vary, I ate homemade borscht and other dishes. For the first time I did not gain excess weight. Good doctor Sokolova. He knows his job. The pool is small, but there were few people and everyone liked it.Negatives
The procedures are not very good. The equipment and baths are old. But the staff is experienced and trying. The main drawback is the poor quality of cleaning - in 14 days no one has wiped off the dust even once - they wave a vacuum cleaner - they disperse the dust, change the towels and that's it. There are no small gifts upon arrival - water, chocolates - like in other hotels. But to sum it all up, I liked the holiday and would like to come here again
Геннадий Х.
11.11.2015
Positives
The hotel is located next to the springs. The hotel has a cozy, calm and homely atmosphere. All the staff are friendly. Excellent gym. I really liked the kitchen. Nice pool. Thanks to the hotel director Ivan Ivanovich and all the staff for the excellent organization of treatment and recreation.Negatives
There is no negative, but there is a proposal - to extend the visit to the pool by 1 hour (i.e. until 21-00). Develop a diet for those who want to lose excess weight. I think the doctor and chef will do this for our next trip.
Надежда В.
26.10.2015
Positives
Friendly, friendly staff in the restaurant and at the reception. Excellent cuisine and high quality medical services. High professionalism of the attending physician Elena Sokolova.Negatives
None
Амине К.
09.10.2015
Positives
This is the second time in this hotel and I have never regretted it. They keep an excellent level! The room is spacious, bright and cozy. Cleaned every day and very carefully. Honey. the staff is attentive and responsive. The food will probably satisfy any gourmet!!! Thanks to the chef!!! I want to come back here again and again!
Виктор Т.
26.08.2015
Positives
The staff is generally very conscientious. Knowledge of Russian is very niceNegatives
In hot weather there is not enough air conditioning in the rooms
Evgeny B.
01.08.2015
Positives
Very friendly staff, they always make contact and help if possible!) wonderful head nurse Gana, responsive and professional!) The doctor is also excellent, the treatment is adequate! Peter is an excellent massage therapist! The rooms are cleaned regularly and cleanNegatives
The main minus is the stated Wi-Fi in most rooms does not work or works intermittently every 10 minutes, the second minus is the lack of air conditioning and when it’s hot it’s impossible to sleep! The food is said to be good, but I assure you that it is absolutely not dietary! The buffet, if you can call it that, is only normal for breakfast, for lunch and dinner there are cucumbers, tomatoes, peppers and seeds!) but maybe it’s for the best so that you don’t get fat!) and the culmination is a massage in the pool! A girl who seemed to come from the street and was told: “You’re a masseuse from this minute!” - Wait, but I’ve never done it???? - so start and do it!) Urgently enroll her in courses, her name by the way is Lena. ))Peter is a good massage therapist, but he worked with me for the last day! And the Czech was a normal masseuse and also a girl who worked in the baths at that time, in my opinion Lyudmila, so the women said that she also does massages very well. ..Ahh and finally change the pillows in the rooms!!!! What is this?? I’m even interested!))) glass wool?))
Марина Н.
29.06.2015
Positives
Gorgeous location, next to the springs, helpful and friendly staff, amazingly delicious cuisine! Quality treatment! All procedures are up to standard and there are no queues!Negatives
There is no such!
Нелля К.
01.06.2015
Positives
Thank you very much to all the staff and management! Everyone treats the vacationers' requests with understanding and care. Despite the early arrival and late departure, I was accommodated without any additional payment. The head physician, Ivan Ivanovich, is constantly interested in the state of affairs of the sanatorium, and therefore all appointments are completed in a timely and high-quality manner. I had a wonderful room overlooking the river. Daily cleaning and change of bed linen. Varied menu. The location of the sanatorium is wonderful, especially for those with sore legsNegatives
I constantly come to Karlovy Vary sanatoriums year after year. And no one asked for a resort card. And upon arrival, tests and a cardiogram were always scheduled. The doctor gave me prescriptions based on my words. They didn’t give me a discharge. We are all interested in blood analysis, but it usually changes after treatment
Natalia E.
26.05.2015
Positives
Everything is just super!!! Responsive and professional staff, excellent medical workers, special thanks to the chef, his cooking is above all praise!!! We recommend it to everyone! The location of the hotel is the best, everything is within walking distance. If anyone wants to get true pleasure from their vacation, then only in “Central”. Thank you for a great time!!!Negatives
Billiards is a little expensive(((
Ольга Б.
02.10.2014
Positives
Quite a comfortable hotel, very conveniently located. The springs are a 3-minute walk away. The staff understands Russian perfectly and is very polite.
Вадим Б.
11.07.2014
Positives
Impressed by Karlovy Vary. The Central Hotel where we stayed was also memorable on the positive side. We really liked the procedures that were done to us and the food in the restaurant. We received everything in full.
Виктор Б.
05.07.2014
Positives
A solid hotel, located very close to the springs. spa treatments for every taste. Prepare dietary food.
Сергей А.
05.07.2014