references
Фаниль Р.
09.05.2018
Positives
everything's OK!Negatives
The treatment room worker (Adela) is too overloaded!
Arkadii M.
03.05.2018
Positives
Our stay at the sanatorium has just ended. Very nice hotel with qualified staff. We were very pleased. Many thanks to Tatyana at the reception. She was always ready to help us and even be our guide; she gave us peace of mind when we managed to leave a bag with passports in the minibus we were taking from the airport. She very quickly contacted the driver Slava Novak, who brought her to the hotel fifteen minutes later. I wish there were more such honest and responsible people.Negatives
A small note and suggestion. It seemed to us that lunch was too early (from 12-00 to 13-30), and the procedures were until 14-00, it turned out to be “running around”. And for dinner there is not enough something for tea (at least white bread).
Юрий Ч.
01.05.2018
Positives
We rested and underwent treatment in April. We arrived late in the evening, we did not expect that dinner would be left for us. We would like to thank all the staff for their work, especially their manager, and congratulate everyone on the May 1st holiday. We wish you prosperity and occupancy. I would like to come next year. ChernovsNegatives
Just a wish: serve fresh vegetables for dinner with dietary dishes
Вадим Ф.
30.04.2018
Positives
Very friendly rewound. Special thanks to Tatyana at the reception for her help.Negatives
Slow Internet. There is no connection at all in the bedroom
Stankevich L.
29.04.2018
Positives
Quiet, homely atmosphere, cozy sanatorium, wonderful room overlooking the colonnade, with a balcony. At the reception, Blanca and Tatyana are friendly and caring, ready to help at any moment. Excellent room cleaning thanks to the maid Yana. The treatment was prescribed by the doctor based on our wishes, the procedures were carried out flawlessly, thanks to the skill and professionalism of nurses Adele, Dana and masseuse Gita. Many thanks to them! Special thanks to director Yana for her attention to the guests; such an attitude is not often found in a manager. Many thanks to your company Sanatoriums.com for organizing our holiday, everything was really well organized, including the transfer!Negatives
You can only wish for one thing: on weekends (Saturday and Sunday), order food two days in advance. This is important for those who go on an excursion on the weekend. But this is more a wish than a negative.
Ирина Ч.
12.04.2018
Positives
The holiday was a success! By all criteria - a wonderful hotel, an amazing city, walking routes - 8-13 km per day, interesting excursions. Special thanks to sanatorium.com for ALL the booking - easy and fast, transfer - on time and comfortable, excursions - excellent guides and transport. Hotel Purkyne couldn't be better. For a modest amount, my friend and I got a clean, large room with a magnificent crystal chandelier; very tasty food with friendly waiters; 3-4 procedures a day, some of them were performed by Adele, the best nurse - professional, cheerful, beautiful. And a special thank you to Tanyusha - she greets guests like family.
Roza A.
07.04.2018
Positives
We vacationed in Purkina in March 2018. We were checked in quickly, even though we arrived in the morning. The room is spacious with a view of the river. We did not open the windows, so the noise of the river did not bother us. The location of the hotel is ideal. The main sources are nearby. The hotel is very intimate and homely. A wonderful team of administrators, nurses and waiters. No negativity the entire time. We parted as if we were family, you will agree that positive emotions are very important on vacation. The procedures are usual with mineral water. They always meet halfway when changing time. We didn’t expect much from the restaurant, still 3 stars, but overall not bad. The portions are huge, quite a dietary menu. We will be happy to come again!Negatives
Bad pillows. But the administration has already included their replacement in the plan.
Дюжикова Т.
03.04.2018
Positives
Everything is fine!! I want to come back and come back!!
Ada S.
03.04.2018
Positives
I liked everything very much. The work of the staff, and the treatment, and the location of the hotel, the food is excellent, and most importantly sufficient. There is always a lot of different fish and vegetables. The hotel is located right next to the springs in the center of Karlovy Vary. The hotel itself is not big, clean, cozy, nothing extra, baths with mineral water. The staff is very friendly. In general, I was very pleased. Once again, many thanks to everyone for their work. If I have to go on vacation to Karlovy Vary again, I will choose only this hotel and recommend it to my friends.Negatives
During your vacation, no negativity. Only positive emotions. Ada Solomko.
Галина .
02.04.2018
Positives
The hotel is located in the center and visiting drinking springs is convenient and close. New baths for water procedures. And water for procedures is supplied from the Vřídlo spring. Excellent friendly and helpful staff. We stayed for 22 days and I was very pleased. We visited Karlovy Vary 7 times, stayed in different hotels, including expensive ones, but next season I will choose Purkinė again!!!
Людмила Б.
01.04.2018
Positives
Everything is fine!! I want to come back to Purkino again and again!!
Елена А.
31.03.2018
Positives
Attentive staff and professional medical workers, excellent location of the hotel, good food (more varied).Negatives
Uncomfortable narrow beds that you keep rolling off, pillows and hard bed linen.
Марина Р.
30.03.2018
Positives
good hotel .excellent renovationNegatives
There wasn't always enough food for breakfast. Oatmeal should be included in the breakfast menu. Since there are people with gastrointestinal diseases, and with peptic ulcers, oatmeal is a must for breakfast. It’s inexpensive. A very bad massage.Answer from Spa-Hotel Purkyne
В нашем отеле на завтрак каждое утро подают разные каши. По желанию для Вас повар готовил бы только овсяную кашу. С уважением, Администрация.
Simambayev B.
28.03.2018
Positives
Good value for money due to the increase in prices in Karlovy Vary by 30% compared to last year. High-quality treatment, pleasant, helpful staff, especially Adele for her friendliness and positivity. she has the heaviest workload (I counted 7 procedures that she conducts and manages everything), thanks to Gita for the massages. The food corresponds to the class of the hotel. Good renovation of the bathrooms.Negatives
There are few water procedures; in 17 days (of which 10 workers) received 9 baths, while in Windsor last year they received 21 during the same period. The doctor here believes that more than 1 bath per day is not recommended. Probably it is necessary to expand the room for baths and increase their number. The procedures for the entire period of stay are not immediately written down, you have to go around, find out, and beg. In terms of nutrition, there were days when out of the three dishes offered, two were pork and a large vegetable salad, you had to be a vegetarianAnswer from Spa-Hotel Purkyne
Спасибо за Ваш отзыв . Наш отель категорией ниже , чем отель « Windsor » / он 4 звезды / , своим гостям предлагаем 18 процедур за неделю ,после приема у врача . Вам было назначено полное количество процедур, согласно расписанию .
Marina M.
24.03.2018
Positives
I rested in "Purkinė" for 12 days. Impressions are only positive: the biggest plus is the accommodation, it couldn't be closer, the geyser is 100 steps away, very convenient. The hotel itself is small, intimate, cozy. The work of the staff is beyond praise, well done to everyone from the reception to the maids. They try to help with everything. Treatments with mineral water, which does not often happen in Karlovy Vary, even in more expensive hotels. Food is not bad, corresponds to three stars. Overall, very satisfied, I was in Vary for the fifth time. Thanks to Sanatoriums , still worked perfectly.Negatives
I would like to extend dinner time
Ирина С.
19.03.2018
Positives
I really liked that the procedures took place before lunch. After lunch there was free time. Attentive, friendly staff. Everything is fine!Negatives
Packed rations are very meager. It would be nice to add yogurt to it and something for tea: a sandwich, chocolate, cookies, gingerbread....., a small pack of juice.
Pavel N.
13.03.2018
Positives
The room is quiet, warm, comfortable. High ceilings and luxurious chandeliers sparkle with cleanliness. Room cleaning is good, daily. Professional work of a nurse in all procedures. I didn’t receive a massage - I don’t know. The food is good, dietary - for those who need it. Very responsive staff at the reception.Negatives
No.
Sanata .
09.03.2018
Positives
Family-like, cozy, very friendly staff, good food, great location. We'll come back again.Negatives
There is no negativity
Vladimir P.
07.03.2018
Positives
Excellent location of the resort. A small number of vacationers. High quality and tasty prepared dishes. Convenient schedule of procedures. Possibility of late dinner on excursion days.Negatives
I really didn’t like the attitude of the massage therapist towards the vacationers. Being a citizen of Ukraine, he allowed himself to insult vacationers from Russia, which is completely unacceptable. This fact was reported to the manager of the sanatorium.Answer from Spa-Hotel Purkyne
На данный момент этот массажист уже не работает в отеле. С уважением, Администрация отеля .
Этери М.
05.03.2018
Positives
Great location, good food, wonderful thermal bathsNegatives
No massage.Answer from Spa-Hotel Purkyne
Вместо массажа было предложено другие сверх процедуры с извинениями от администрации. С уважением, Администрация отеля .
Olga W.
04.03.2018
Positives
Sanatorium Purkine is a great place for general wellness. The ratio of price and quality of services is optimal. The staff is attentive, caring and friendly. There is noticeable active work to further improve the conditions of stay of guests. The basic set of procedures is quite sufficient. Nurse Adele is an excellent specialist and organizer of the entire treatment process. The main advantage of the hotel is its trump location and balneotherapy treatments using supplied thermal water.Negatives
There is no negativity. Minor flaws apparently in the process of improvements. I would like to expand water procedures. For example, I had enough pearl baths, but only 2 underwater massages in 2 weeks. And I really liked the procedure. Although it is clear that it is difficult to do this on the basis of a small (but, by the way, superbly renovated) room and one nurse.
Sharafat N.
02.03.2018
Positives
1. Affordable prices with a noticeable discount 2. Close location to the sources we need 3. Very tasty varied dietary food 4. Professional, polite administrative, medical and service staff. 5. Wide, high-ceiling, newly renovated, furnished rooms 6. New, super modern medical and balneological equipment 7. Bath procedures are carried out in mineral water from spring #1 8. Clean mountain air, beautiful view. The Tepla River flows under the window. The water from the springs is miraculous. 9. Wide range of medical procedures 10. Small but very cozy SPA HOTEL. There is no need to wait in lines for the procedure 11. All treatment procedures can be completed before lunch, and then you can go on an excursion or just relax 12. The travel agency "Natalie's" is close. You can go on excursions at the cheapest prices. 13. If possible, the medical staff kindly reschedules the time of treatment procedures at a time convenient for you. In a word - everything is okay. We recommend it to everyone and will come back ourselves. Thanks to the sanatoriumus.com team and the staff of the SPA Hotel PurkyneNegatives
Didn't notice any negativity
Виктория А.
16.01.2018
Positives
Convenient location. Friendly attitude. The food is ok. Matches the stars.Negatives
Very weak massage((. Out of the 23 procedures promised in the voucher, only 18 were scheduled. The rest had to be begged for.Answer from Spa-Hotel Purkyne
Спасибо за Ваш отзыв . При классическом массаже возможен индивидуальный подход , всегда можно решить на месте . С уважением , Администрация отеля.
София Л.
15.01.2018
Positives
Excellent location of the resort. Very friendly staff. Special thanks to Adele and Dana.
Serghei C.
13.01.2018
Positives
Had a great time, nice hotel with nice people. The procedures are also done well, the food is excellent, the attitude towards the guests is very responsive. If a procedure was missed, the staff skillfully selected other free time. I would like to note the location of the hotel, it is very convenient!Negatives
Very weak back massage!
Маргарита К.
09.01.2018
Positives
Quiet small hotel in the very center of Karlovy Vary. The springs are nearby. It was not scary to walk even late in the evening. The hotel is quiet, good soundproofing. We had a large, bright room. Cozy. Very friendly staff. The hotel was beautifully decorated for the New Year holidays. We were completely satisfied with the food. Nothing fried. In the evening you can drink tea for free. This is a place where you want to return again.
Laila A.
04.01.2018
Positives
Everything was rated excellent! High quality, productive, everything on time, no comments! Friendly and professional staff! The location of the sanatorium is excellent, everything is in the center, everything is nearby! I really liked it!Negatives
No
Ольга Ш.
04.01.2018