references
Positives
We rested and were treated in this sanatorium for the second time and we will definitely come again! I have the most pleasant memories of the sanatorium. All staff work flawlessly. I would especially like to thank Tatyana, who was the first to meet us upon check-in and was ready to help at any moment; Danu, her water treatments were carried out clearly, on schedule; waiter Patrick, attentive and efficient. And of course Adela is the main treasure of Purkyne! He always manages to do everything, with a smile and jokes. Best regards, Leonid and GalinaPositives
Everything was wonderful!!! The staff are all very welcoming and friendly. The restaurant is very cozy, everything is like home. You can choose the menu for the next day. In a word, I recommend it!! Special thanks for the excursions! The guides are truly amazing, have a sense of humor and are generally wonderful people.Negatives
Regarding excursions, I would advise you to be aware that on any given excursion you will have to climb a mountain. Since people come to the resort with various health problems and not everyone can climb and they have to wait for the whole group somewhere (and for paid for the excursion).Answer from Spa-Hotel Purkyne
Уважаемая Татьяна , спасибо за отличную оценку , администрация отеля .
Positives
I would like to note the very good transfer service; I arrived on September 26, 2021. Driver Dive, who lives in Prague, brought me from Prague. It stood very well with my name and there was no need to wait. He is a very skillful driver. The driver Pavel drove us from the hotel to Prague, also a very good driver. The car was delivered exactly at 9 am, as announced.Negatives
I really didn’t like the way the massage therapist named Mikhail worked. He doesn’t massage, he just strokes, his massage is of no use.Answer from Spa-Hotel Purkyne
Уважаемая Татьяна , очень жаль , что у Вас осталось такое мнение о массажисте , ето впервые прозвучало . Администрация отеля .
Positives
Super 3.5 star hotel! THE OWNER AND ALL STAFF ARE POLITE PEOPLE. EVERYTHING CAN BE AGREED ABOUT, I recommend it.Answer from Spa-Hotel Purkyne
Спасибо за теплые слова и высокую оценку , С уважением , администрация отеля .
Positives
Everything is excellent, special thanks to the chef!Negatives
There were no consAnswer from Spa-Hotel Purkyne
Благодарим за высокую оценку , С уважением , администрация отеля .
Positives
Homely hotel. Good staff. I would like to thank Tatyana, who works at the reception. She will tell you everything and advise you. The dining room has good staff. It was always a pleasure to come there. The hotel is located next to the springs.Negatives
NoAnswer from Spa-Hotel Purkyne
Благодарим за теплые слова , и до новых встреч в отеле , С уважением , администрация отеля .
Positives
Thanks to all the wonderful staff of the Purkinje sanatorium for a great stay! I felt at home, in my family. The sanatorium is located in the very “heart” of the city, right next to the springs. The staff is very friendly and helpful! I especially want to mention Tanya at the reception!: She is truly a Holiday Person!, as I heard earlier. And also:: Very responsive and professional Blanca. Among the medical staff, I would like to especially mention nurse Adeline as an excellent specialist, a source of gushing Positivity and simply a beautiful and charming Woman! The massage therapists here are very professional. Friendly and helpful staff in the dining room. I am very pleased with my vacation and already miss everyone.. I highly recommend it!! Sincerely, Anna Vorontsova-KarlssonNegatives
This is not a negative, but a suggestion. I would like to have a permanent doctor in the sanatorium.. The rest is PERFECT!!Answer from Spa-Hotel Purkyne
Уважаемая Анна , спасибо за теплые слова , и до новых встреч в отеле . Администрация отеля .
Positives
Very good food. Great location.Negatives
The bed linen wasn't even changed. Unfortunately we had to miss a massage appointment because of a trip. Unfortunately no other date was offered.Positives
We rested for 2 weeks at the Purkyne sanatorium at the end of September 2021. We were satisfied with absolutely everything: the location of the sanatorium, accommodation, food, etc. The ratio of price of accommodation and quality of service is excellent. Special thanks to the procedural nurses who treat their 'patients' not like numbers, but almost like home. Many thanks to all the hotel staff who make our guests' stay enjoyable. We will be happy to be guests of the Purkyne Spa Hotel again.Negatives
The only negatives I can mention are the creaking bed and the lack of a trash bin in the room (a small bucket with a pedal was only in the bathroom) - but after asking, we were immediately given another such bucket.Positives
First time in a sanatorium - I'm getting old :) The reality exceeded expectations. Thank youPositives
We liked everything, we didn’t find anything negative, we plan to come here again.Negatives
Problems with parking spacesAnswer from Spa-Hotel Purkyne
Уважаемая Любовь , спасибо за Ваш отзыв , отель находится на пешей зоне , поетому нет парковки . Но для Вас было забронировано парковочное место недалеко от отеля , которым Вы воспользовались . С уважением , администрация отеля .
Positives
From September 29 to 10, 2021, I vacationed at the Purkyne sanatorium in Karlovy Vary. The hotel is located in the very center. Here you can stay and simultaneously take different medical procedures. It is very convenient that the Restaurant and all treatment rooms are located in this hotel. The entire Hotel staff was very polite and patient with us, for which we thank them very much. After the holiday I had only positive emotions. If I go again and have the opportunity, I will only choose Purkyne.Negatives
I didn't find any cons.Answer from Spa-Hotel Purkyne
Уважаемый Виктор , благодарим Вас за такой замечательный отзыв . Администрация отеля .
Positives
Great 👍 I'll be back🙋♀️ Thanks for everything😊Answer from Spa-Hotel Purkyne
Благодарим за высокую оценку нашей работы , С уважением , администрация отеля .
Positives
Good location of the hotel, very good water treatments, excellent massage therapistNegatives
I didn’t like the Pneumoacupuncture procedure (maybe I don’t understand something) Very weak WI-FI, I was once again convinced that it’s not worth going to Karlovy Vary in the summer, (there are a lot of tourists) it’s noisy.Answer from Spa-Hotel Purkyne
Спасибо за Ваш отзыв , С уважением, администрация отеля ,
Positives
Wonderful hotel in the very center of Karlovy Vary!!!! Full correspondence between price and quality!!! Cozy, homely atmosphere, polite staff, and the cuisine.....simply divine!!!! Special thanks to the cook, Tanya (reception) and all the employees of this spa hotel!!! I advise everyone and next time I will come not for 2 weeks, but for 3 with full board!!!! Thank you all very much!!!Negatives
Absent))))Answer from Spa-Hotel Purkyne
Спасибо за добрые слова , и до новой встречи в отеле . Администрация отеля .
Positives
Very, very nice staff, very clean rooms, staff very helpful. Food was always delicious. Thank you very much. Highly recommended!Answer from Spa-Hotel Purkyne
Спасибо за отличную оценку нашей работы , и до новых встреч в отеле , . Администрация отеля .
Positives
We were the first guests since the hotel had been closed for a year and a half, which we feared was like teething problems, but we didn't notice, thanks to the professional management, everything went like clockwork. You felt welcome and safe because the Corona requirements were adhered to in all areas. The food was delicious and varied, courteous waiters. Clean hotel. Super nice, experienced sister Adelle, massage therapist Jana and sister Dana in the balneo area did their best. We would be happy to come back.Answer from Spa-Hotel Purkyne
Благодарим за теплый отзыв , и надеемся на встречу в будущем . Администрация отеля .