references
Swetlana A.
14.08.2017
Positives
High-quality room cleaning; varied menu;Negatives
No balcony
Светлана .
10.08.2017
Positives
Thank you for a great stay and treatment.Negatives
The downside is a small selection from the menu for lunch and dinner. but otherwise everything is fine
Максим Е.
04.08.2017
Positives
A very decent, cozy hotel. The rooms are small but comfortable. The quality of food is excellent. Large portions and very tasty dishes. Friendly staff. Value for money. Compared to other 3* hotels it is a clear advantage. Thanks to Flora for your hospitality. Next year - only to you!!!
Agziya U.
25.07.2017
Positives
The location of the hotel couldn't be better, the hotel is clean throughout, the staff is generally friendly.Negatives
The soup and the second course were too salty for me. Are these features of Czech cuisine or the result of the quality of the products included in the ingredients of these dishes? You come for treatment, but food does not help this process. I was in the Westend Hotel in 2015, where everything was excellent with the kitchen.
Larysa S.
23.07.2017
Positives
Excellent location, proximity to springs, excellent food.Negatives
Lack of territory belonging to the hotel
Andrei P.
17.07.2017
Positives
A good 3-room apartment in the center of the resort, good food, but it is better to book on your own (for example through you), since tourists from tour operators had a “light” lunch, which is quite light...Negatives
Still, spouses should be accommodated in rooms with a double bed, and not with single beds in different corners of the room. Although for some this may be a plus :-)
Нина К.
15.07.2017
Positives
A short distance from the hotel to the springs, which makes it easier to complete the drinking course!Negatives
Sound permeability of the walls of room No. 502. You can hear constant snoring from the next room! Impossibility of connecting a computer and lack of the necessary adapter at the reception desk.
Жанна .
12.07.2017
Positives
We have been visiting Marianske Lazne for 6 years in a row, admiring the nature, the crystal air, the beauty of the parks, and the creativity of Skalnik. Thank you for your room number.Negatives
The restaurant premises are a bit cramped, the restaurant staff are not very friendly. The separate fee for the safe is puzzling. The lack of a minibar is inconvenient.
Daniel W.
10.07.2017
Positives
1. The hotel and rooms are clean 2. the staff is polite and helpful 3. The hotel is located next to the Colonade 4. the cook is great, he tried to get the vegetarian food right 5. whatever it was, we were still satisfied, we’ll go again :)Negatives
1. The menu contains vegetarian food, which is not vegetarian 2. The masseur stroked more than massaged :( 3. the organization of the restaurant is poorly organized, i.e. the hotel has 2 restaurant rooms. Tables are reserved by the restaurant manager. One room is crowded, and the other is half empty But since the table is reserved in one and the place is occupied by others, they are not allowed into the other room, although there are enough empty seats there.
Инесса Г.
30.06.2017
Positives
We vacationed for the first time, we will definitely repeat. Everything is wonderful, especially when compared with our resorts. The feeling of being in a fairy tale, where everyone wants to please. The resort itself is so beautiful and comfortable that it’s even difficult to dream “what else would you like?” you can attend musical evenings with classical, spiritual and jazz programs. Performances and programs are held at the springs, during our vacation there was a jazz festival. We will book our next trip again through your website. Very large portions and despite the non-diet food, no heartburn thanks to the water.
Irina P.
27.06.2017
Positives
The location of the hotel is really excellent - everything is nearby. For a 3* hotel, it’s a pretty decent hotel (we were there for the second time), there are a lot of Germans, which indicates that the hotel meets the price-quality criterion.Negatives
1) location of elevators between floors, i.e. with suitcases back and forth up the stairs 2) a strange menu in a restaurant in Russian, which does not correspond to our idea of this dish, i.e. It's almost always a surprise - what do you get in the end!!! They often changed the side dish from what was stated on the menu and even the dish itself if you arrived late in their opinion!!!
Nelea A.
15.06.2017
Positives
Spasibo za otlicinoe obslujivanie.medpersonalu.povaru iofitiantam gornicinim.Negatives
Starsaia med sestra ne ucitivaet nsznacenia doctora i daet svoi proceduri cac hocet.masajist nedobrosovestno vipolneaet svoi obeazanosti.
Margarita M.
12.06.2017
Positives
pros: hotel location near the source and in the centerNegatives
cons: very small room, separate beds, windows overlook one of the central noisy streets, location opposite a bar where music plays until 2-3 am and noisy groups walk around, medical facilities are weak due to old equipment
Георгий В.
14.05.2017
Positives
The location of the sanatorium is very advantageous. The work of the staff deserves gratitude. High-quality and timely cleaning of rooms. I really liked the work of the specialists at the Balneo Center. Everything is very worthy.Negatives
There is E. coli in the hotel. This is vaguely announced by a small notice on the notice board. And the guests whispered about it. I picked her up. Saturday - no doctors and pharmacies closed. I found a pharmacy on the other side of town. My stomach still hurts.
Борис Ш.
06.05.2017
Positives
Otel' horoscho mood and pleasant insideNegatives
Prozeduru ochen' early morning i tol'ko v first half day. Eda ne ochen', maso often tvördoje, vubor na zavtrak ne vajen V nomere tolko dusch, on malen'kogo razmera i ne komfortnuj
Галина Г.
04.05.2017
Positives
The meeting and departure to the airport were perfectly organized. At first, at our request, we were placed in a room with a balcony. The room turned out to be small. The next day we were moved to a larger, more comfortable room without any problems. The 3 meals a day are good. 5 minutes to the sources. This is our 2nd time visiting the hotel and we really like it. And most importantly it’s not expensive. The staff is very friendly. We will only book online. Very convenient and reliable.Negatives
Only positive emotions.
Ella B.
22.04.2017
Positives
convenient location, no queues for procedures, procedures in one building.Negatives
food leaves much to be desired. Due to the heavy workload, lack of staff attention.
Olga S.
20.04.2017
Positives
good food good serviceNegatives
bad underwater massage, poor filling of gas bags, the doctor leaves much to be desired
Marat B.
13.04.2017
Positives
Clean, quiet, beautiful, small town. We had a good rest and slightly improved our health.Negatives
I didn’t like the food, Breakfast: buffet, but every day the same. Lunch: We didn’t like lunch, so we refused it. We went to a cafe for lunch. People who were treated in this sanatorium more than once said that the kitchen had deteriorated, that the food used to be delicious.
Ольга К.
13.04.2017
Positives
Holidays in Marianske Lazne are wonderful. Hotel Flora is located next to the Colonade, which is very convenient for receiving medicinal water. The hotel staff is responsive and polite. Rooms are cleaned daily. The food is good. The treatment is multifaceted.Negatives
The food is not very varied. There is no free tea or water at dinner. During the rest period we were in the hospital for two days.
Евгения Р.
11.04.2017
Positives
Proximity to sources.Negatives
Not all restaurant staff are friendly.
Инна .
10.04.2017
Positives
We rested at the Flora Hotel. the hotel is located in a very convenient location. The food at the hotel is quite good. The service in the restaurant is polite and fast, the food is delicious. Rooms are cleaned daily. Linen change every three days. I liked the doctor. The massage room has polite and diligent staff. Even a small number of procedures improved our well-being. When a problem arose, the manager or manager of the hotel came to us with a doctor.Negatives
There was a stomach flu epidemic at the hotel. My child and I were very sick for three days. The whole hotel took turns getting sick. It was scary and upsetting. There should have been 28 procedures. They set 26 and we didn’t have time to do everything due to illness. At the reception they pretend that they don’t understand Russian, but we are literate and can speak German. The windows from the room looked out onto a construction site with dust and noise.
Olga K.
09.04.2017
Positives
We were very pleased. Everything suited us. The hotel is located in a convenient location. The colonnade is nearby. Beautiful park. The center is nearby. Treatment, food, service are normal.
Diana V.
01.04.2017
Negatives
The lunch bag that we were given at the hotel for the trip contained canned meat, after eating which I ended up in a hospital in Berlin with poisoning. Both my husband and the acquaintances with whom we were traveling back received poisoning in a milder form.
Michael R.
26.03.2017