references
Olesya Balyberdina
20.01.2016
Positives
The location of the hotel is excellent, the staff is polite (with the exception of a couple of people), the head nurse tries to distribute the treatment according to wishes (she did not schedule the procedure for one day, but rescheduled it for the day of departure). The food is good, the only thing is potatoes in almost all dishes. The reception desk will answer any questions. The pool is small, but you can swim.
Alexander Shmerkovich
26.12.2015
Positives
excellent hotel, good service and food, good location.
Sergey Saranskiy
10.11.2015
Positives
Overall I liked everything.Negatives
I didn’t like the kitchen; there was a lot of sugar and vinegar (lemon) in the dishes. The complex treatment was prescribed not based on the patient’s needs, but on what was not available.
Lyudmila Dubrovskaya
26.10.2015
Positives
I really liked the city. I have always been to Karlovy Vary. Lots of greenery. silence, amazing air. Wonderful location of the hotel. Friendly staff, they always accommodate changes in procedure times and take into account your wishes. Varied menu, good preparation. Large portions. The city hosts many cultural events. And a special impression from the fountain with its classical repertoire. Excellent psychotherapy. Great experience working with Sanatoriums.com. I recommend to everyone.Negatives
It's a pity that robes and a safe are paid. The price is high. Few people use this service. Few drinks at lunch and dinner.
Галина Турлова
23.10.2015
Positives
The nursing staff works professionally, is attentive to sick people, and is friendly. Cooks, waiters, and maids take their duties very seriously. Many thanks to them.Negatives
Minus No. 1: The doctor performed only one and only a superficial appointment. Patients are not sent for any tests. There was no final summing up of the results of treatment. Minus No. 2: lunch does not include a third course, at least regular tea with tea leaves.
Антонина Плотникова
12.09.2015
Positives
Dear! I would love to leave my review about your sanatorium, but unfortunately, due to a number of circumstances, I could not relax in it, I hope over time I will become a guest of this sanatorium. Sincerely, A. Plotnikova
Gennady Novoseltsev
09.09.2015
Positives
I rested for two weeks and took treatments at the Flora Hotel; I have no complaints about the hotel, the kitchen, the staff, or the procedures. I liked everything. The city is wonderful. I'll come next year. Many thanks to the staff.Negatives
I would like a better massage.
Nadezda Largina
27.08.2015
Positives
I'm happy with everything, everything was wonderful. I'll definitely come again. Thank you.
Игорь Лебедев
26.08.2015
Positives
The hotel’s very convenient location in relation to the main drinking springs and the park + in my case, a room with a balcony on the 6th floor (it had a stunning view of the city)Negatives
Lack of air conditioning and refrigerator in the room (during my stay at the resort the weather was hot, up to +35 during the day)
Parfentiev Boris
14.08.2015
Positives
Convenient option to book a room through sanatoriums.com and pay upon arrival. Close location to sources. The rooms have new furniture and comfortable beds, cleanliness, order, very good work of the sanitary staff (who clean the rooms), friendly attitude and high qualifications of the doctor, head nurse and treatment nurses, and reception staff. Possibility to receive dietary meals in consultation with a nutritionist. Special thanks to the nutritionist, cook and waiters at the restaurant.Negatives
Our proposals: In connection with the provision of treatment in the field of gastroenterology, increase attention to dietary nutrition by: 1. Including at least one dietary dish in the lunch and dinner menu. 2. Reduce the amount of salt in the first course (soups), since salt is on the table for those who want it. 3. Include in the breakfast buffet, along with oatmeal, at least once every two days, buckwheat porridge, which is also offered in dietary dishes. Buckwheat porridge is traditionally and widely used in the diet of Russian-speaking guests, especially those on a diet. We didn’t see any negatives and we hope to visit the Flora Hotel more than once.
LADA KOLESNIKOVA
04.08.2015
Positives
Very friendly staff, bright and comfortable room. The ideal location of the hotel is especially pleasing. The food is very varied and caters for every taste. I will recommend it to my friends and patientsNegatives
Doctor. He spends no more than a minute with each person. But it is compensated by a competent head nurse who measured the pressure.
Мария Ланцман
02.08.2015
Positives
The hotel staff is excellent. Close to the springs.Negatives
Very noisy early in the morning. If the windows face the courtyard - screams, roar at six o'clock in the morning.
Надежда Кабанова
31.07.2015
Positives
I really liked everything, especially the treatment. Only the buffet does not support food, the menu is made to order for lunch and dinner except breakfast and salads. Special thanks to all the service staff. Very sensitive and attentive, I am satisfied with everything, both the treatment and especially the location, 2-3 minutes from the Colonnade.Negatives
There is no negativity!
Michail Rapoport
31.07.2015
Positives
Nice staff, great location, clean, good treatmentNegatives
The safe is paid, the second key is also paid, there are no plastic cards instead of keys.
Lidia Stoyanova
23.07.2015
Positives
We would like to express our deep gratitude to the hotel administrator Flora for her attention and sensitivity to the problems of vacationers, and to all the medical care staff for their professionalism. We are very pleased with our stay at the Flora Hotel.
Татьяна Заходнова
07.07.2015
Positives
The hotel is 2 minutes from the pump room, the staff is friendly, new furniture and carpeting on the floor, cleaned every day.Negatives
Fatty and non-dietary] (salty, peppery, with a lot of vinegar, especially in salads) food. Lunch is a “reworked” dinner from the previous day. Very few vegetables - mostly potatoes. An underwater massage shower is actually a whirlpool bath.
Ирина Демьяненко
02.06.2015
Positives
Excellent location, very convenient to walk to the springs. The room is comfortable, the food at the hotel is decent.
Ирина Кокорева
14.05.2015
Positives
The hotel is cozy, good room, daily cleaning, delicious food, procedures on time, close to the Colonnade.Negatives
The doctor does not delve into the problems and prescribes procedures according to a template.
Igor YAKOVYTSKYY
10.05.2015
Positives
The only plus of the hotel is its location.Negatives
There are a lot of downsides! They also brought in a baby crib and it was impossible to turn around in the room, there were two separate beds and this was for a young family. They asked to change the room, they reacted very violently and said there was no one to move the baby crib, so they carried it themselves!!! The beds are terrible and this is in hotels where they are being treated people supposedly have musculoskeletal problems. The food is terribly tasteless!!!, there is nothing dietary at all, and this is again in spa hotels where supposedly people are undergoing treatment for the gastrointestinal tract! One woman had an exacerbation of an ulcer!!! The doctor is not attentive and sticks everything in a row and she doesn’t care what the patient needs and isn’t interested in whether the patient can have this procedure, so during the procedure of a dry carbon dioxide bath (gas bag) a man’s back got jammed!!! Pearl baths in ordinary water, the baths are clear that they don’t wash so it’s not pleasant! The sauna is paid, the pool is small and cool. Savings are everywhere and on everything, and this can be felt even in the aura of the hotel, since everywhere there is dim light, the central chandelier does not turn on at all! When you enter neighboring hotels, it is light and your soul is immediately warmer, but here it is like children in a dungeon! The hotels are stuffy senile smell, the hoods don't work, and they also save electricity! The restaurant with an observation deck is periodically closed in the evening, there is no live music there. The view from the windows is bad, from the dining room you can see the neighboring building, which is not residential, and how pigeons nest in the shit!, horror!!!!!! !!
Sergey Medvedev
29.04.2015
Positives
Price and quality in times of crisis in both countries, professional work of middle staff, very convenient location to four of the six sources, easy access on your own (less than 2 hours from Prague), no language barrier.Negatives
During the two weeks of stay there were no negativity.
Yelyzaveta Przybylski
14.04.2015
Positives
We stayed at the hotel for almost 2 weeks. Accommodation and food are normal for a 3 star category. The doctor’s examination went quickly; she did not delve too deeply into health problems, but prescribed the procedures that were available. I was surprised how early they started. Aqua gymnastics at 7 am did not suit us, but you can change the procedures once. The nurses are friendly and the staff is conscientious. You can drink water as much as you like. The procedures are relaxing, not therapeutic. People mostly take gas injections. Marienbad is beautiful and quiet, great for a relaxing holiday.Negatives
Food: small selection of dishes and monotonous side dishes, sauces are often too spicy. For people who must stick to a diet, there is little choice. The pool is small and it is difficult to change clothes in the toilet/shower cubicle.
Elena Protsenko
23.03.2015
Positives
The location is great. The holiday city is amazing. Cleaning is good. The food is good. The treatment is more relaxation.Negatives
No.
Natalya Dobrokhotova
15.03.2015
Positives
Very nice nurses during the procedures, especially Yana in room 202.Negatives
A very unfriendly doctor, Jitka Maskova, took 100 crowns for writing out a prescription for medications (for which, as it turned out, prescriptions were not needed at all, but she said that they were definitely needed to buy heart medications). I think this is just extortion on her part. Not a single sanatorium in the Czech Republic, neither in Teplice, nor in Poděbrady, nor in Marianske Lazne, has ever sold prescriptions for medicines. In general, she is very inattentive, she receives a lot of money for her “work,” but communication with her lasts only 3-5 minutes and boils down only to prescribing procedures.
Анна Видигер
04.03.2015
Positives
Great location, right in the center. Swimming pool, internet in the room. Good food, lots of fruits and vegetables. You need to choose the procedures yourself, and not agree to what is offered to everyone. Usually the doctor makes concessions. An excellent procedure is gas carbon dioxide bags. For this price you could only buy a ticket on this site; everything else is much more expensive. At first I even doubted whether it was serious, such a price, without prepayment and even without a credit card. It turned out everything was fine. Thank you very much.Negatives
The doctor prescribes the same treatment for everyone, but agrees with your wishes. There are only two massages, but you can get more for 12 euros per session
Gennagij / Grachev
08.02.2015
Positives
Treatment and food are very good. The cleaning of the room was simply amazing. Didn't expect this from 3 stars.Negatives
the pool closes at 18:00, I had to go to the Pacific Hotel and pay extra there
Oleg Siriachenko
27.01.2015
Positives
In the spa hotel, everything is done for a good rest and relaxation. There is no variety of dishes, but everything is enough. Spa procedures were provided in a high-quality and organized manner. A hotel for a calm, measured rest.Negatives
It was unfortunate that the balneo was under renovation. It was uncomfortable that spa procedures were released in hastily adapted rooms. However, the repair did not affect the quality of procedures.
Валентина Багаева
25.01.2015