references
Марина О.
06.01.2020
Positives
Dietary nutrition, surrounding nature, Treatment (I especially liked the vertical baths, exercise therapy, audiovisual therapy), wonderful pool, saunaNegatives
Minus - the employee of the herbal bar is not particularly favorable towards clients; sometimes she serves herbal tea cold, without asking whether this suits the person. Although boiling water is always available. 🙂 We also encountered a situation where we accidentally injured ourselves and asked the staff on duty for basic means to treat the wound. Thank you, I found a bandage, but there was a problem with hydrogen peroxide. 🙂 The nurse on duty didn’t find it.
Марина П.
06.01.2020
Positives
I liked everything. From the sanatorium side, everything is clear and organized. From booking to transfer. Thank you very much. I plan to continue using your services.Negatives
There is no negativity.
Наталья С.
06.01.2020
Positives
Friendly atmosphereNegatives
Lack of Belarusian spirit. The sanatorium belongs to the Administration of the President of Belarus, and the ultrasound epicrisis is written in Lithuanian. Many guests from different countries come to the sanatorium; I would like them to see a piece of Belarus. Our country deserves it!
Елена С.
03.01.2020
Positives
basically I liked everything. Purely delicious and friendly. I will recommend this sanatorium. very good massage therapists and wonderful vertical baths! Very friendly staff in the dining room and at all services. Nice pool.Negatives
1.please place disposable cups near the pump rooms with mineral water! 2. The staff at the reception desk, where services are prescribed, need to be more attentive. It would be nice to somehow automate the appointment of services, otherwise you have to wait a long time while appointments are written out for each vacationer, everything is on sheets of paper, and not on the computer, in my opinion, this is inconvenient. 3. As a result, we did not receive the number of procedures promised when booking; we had to purchase additional massage services, for example, because... Only 3 massage treatments were prescribed. 4. The baths are very small, so they are not very comfortable due to the fact that the room is cool and the part of the body that does not fit in the water freezes. 5..Then it is necessary to clearly instruct vacationers: where they can and cannot go when checking in and distributing procedures. It was not very pleasant that when we arrived at the pool in one of the saunas, an employee came up and said that we were not allowed to come here... we did this until the end “We didn’t understand why, there’s a fee,” she said, but we also didn’t relax in sanatorium 6 for free. The employee at audio relaxation also didn’t initially instruct how and what to do, she just turned on the video and left, taking our books, we ourselves, looking at others, tried to do the same thing. I forgot to add oil, then not all the headphones worked, they didn’t know how to fold the chair, etc. 7. It often happened that the pool was very damp and slippery, which was fraught with injury, a woman in front of me fell in such a way that no treatment could help fix it.
Vladislava K.
03.01.2020
Positives
- polite staff, speaks excellent Russian. - all the premises of the sanatorium are fresh, clean, it is clear that they are taking care of it - a large swimming pool, 2 jacuzzis, 5 baths, cascades, etc. - a variety of dishes in the dining room - a large number of different procedures - I would like to say a special thank you to the dining room staff for the atmosphere of the dinner on December 31. Candles, caviar, Olivier - class! - the sanatorium is located close to the central square and water park, there are grocery stores Rimi and IKI nearby. - silence, calm.Negatives
- not very clean dishes in the dining room. Most likely it is washed by hand and not always well. Also, in the dining room I came across bread that had clearly already been on someone’s plate, with traces of food - this is fufufu. - I didn’t like that the hydromassage became paid and instead of it there is now only a useless massage chair, which, moreover, you can’t get into. - terrible beds! You go through procedures all day long, treat your back, then sleep at night on this bed and that’s it - you have to treat it again!
Татьяна Л.
18.12.2019
Positives
The sanatorium is good, there are many procedures, the nurses are very friendly.Negatives
We arrived in the evening in a luxury room, from the road I want to take a shower, there is no soap or shampoo, there is a kettle, at least they put a bag of coffee or tea... The dining room is a separate issue. WORKERS are normal, but who is the cook? Not tasty, not meat, not fish, salads of the same type no imagination, mayonnaise was everywhere, the soups were delicious, not baked, I was shocked, it was so tasty. I would like to note that the manager wants to punish the canteen workers, but it’s the fault of the cook or whoever is in charge, let them at least look on the Internet how to cook from there is a minimum of products there, but they paid well. I wish you success.
Larisa Z.
12.12.2019
Positives
This is my fifth time at this resort. Friendly and welcoming staff. Great service. All around cleanliness and order. Delicious varied food. This year, a buffet is organized for dinner, which contributes to a more rational choice of products, both in terms of assortment and quantity. Thank you all very much.
Mihhail M.
10.12.2019
Positives
Competent and friendly staff. Good food. Nice rooms and cleaning. Silence at night. Convenient location of the sanatorium.Negatives
Archaic resort books.
Леонид Г.
03.12.2019
Positives
Liked everything. The staff is very friendly. The food is varied and tasty. Lovely pool.Negatives
I would like to take fermented milk products to my room in the evening to take them before bed.
Vladimir K.
15.11.2019
Negatives
proposal: Sanatorium books can already be printed out on a computer by day, so that everyone does not have to create a schedule of procedures for themselves every day
Tatiana T.
13.11.2019
Positives
I liked everything. Attentive staff. The food is very tasty. I will definitely come again
Valentyna B.
11.11.2019
Positives
Excellent location, pine forest (air), opportunity to drink mineral water, medical treatments, SPA treatments. The food is delicious and dietary, which is very good!!!! The staff and doctors are very attentive. Thank you !!!! I lived in room 709 - I forgot some things (bodi-gel ARMANI) if it is possible to send a parcel, I would be grateful))) This is a gift from a loved one))) I will pay the costs upon receipt. 220124 Minsk st. Lynkova 99B -159 Barkovskaya Valentina Feliksovna
Vladimirs N.
04.11.2019
Positives
Thank you for the rest and treatment. All was good. The resort is very clean and well maintained. Good treatment. The food is tasty and varied. Everyone is happy.Negatives
There are no cons.
Peter M.
28.10.2019
Positives
Good afternoon. I would like to express special gratitude to Laima, the woman who sits at the registration desk in the hotel. She is very friendly and always ready to help people.
Артур Д.
26.10.2019
Positives
I’m happy with everything, not the first time in the sanatorium, everything is at a very decent level, the only problem was that upon arrival it was not listed at the reception desk, but the issue was resolved promptly, thanks to the staff. I recommend the sanatorium, in terms of price-quality ratio - everything is super, all the problems that arose Questions regarding treatment, food, are resolved instantly, once again many thanks to all the staff, I am pleasantly pleased with the cleanliness and the attitude of the staff towards the guests.Negatives
No negativity
Fanny W.
15.10.2019
Positives
This is my second year going to this sanatorium. There are only positive reviews about everything. The main thing is the staff, their professionalism and attitude towards people. I'll be back again.
Михаил Б.
08.10.2019
Positives
I would like to note the wonderful pool complex with saunas, excellent rooms for procedures, a friendly atmosphere, a thoughtful structure of buildings and passages, a professional honey approach of nurses and doctors. I want to express special thanks to the staff of the paraffin cabinet and the masseuses Kristina and Svetlana (CHIRO massage). Many thanks to your representative in Druskininkai Diana Zhekin, who helped us from the moment we arrived until the last day.Negatives
My wife has a comment about one large towel issued for the day, which was used in the room, in the pool, and in the procedures.
Niina S.
06.10.2019
Positives
Thank you. Everything was at a high level. Loved therapeutic facial massage Kobido - I advise it everyone
Svetlana K.
05.10.2019
Positives
I’ve been relaxing in this spa hotel not for the first year. An absolutely amazing place for relaxation and treatment. Highly professional medical staff. Great food with a good assortment. Polite and friendly staff. I hope for good discounts and be your regular customer. Regards Svetlana Kazuseva
Валентина К.
28.09.2019
Positives
In the sanatorium 5 times. Everything suits me: treatment, food, accommodation of both the sanatorium itself and the medical buildings. Every year something changes for the better. Words of gratitude to the reception staff, the canteen, and of course the medical workers! Special thanks to doctor Glazova V.! A wonderful place where treatment and relaxation are combined!
Igor R.
28.09.2019
Positives
Everything was just wonderful. The staff is friendly and highly qualified. Nature and air are simply beyond praise. I recommend to everyone.
Иварс К.
26.09.2019
Negatives
We didn’t like the doctor’s appointment, we know who we’ll go to
Viktor S.
20.09.2019
Positives
The treatment is good, the staff is responsive, the layout of the sanatorium complex is well thought out!
Мария Л.
19.09.2019
Negatives
There should be no days off in the sanatorium: there should be a doctor on duty and procedures should be performed daily. Check-in is from 2 p.m., and the doctor works until 1 p.m. on Saturday, i.e. ALL procedures fall on Saturday and Sunday. The dining room requires a selection of fruits and juices constantly. Clocks are needed in the rooms so that patients are not late for procedures.
Tatjana P.
17.09.2019
Positives
Treatment, location, staff work are all great. Overall I really liked it.Negatives
Catering in the canteen. Half of the tables are free, but they are forced to sit at a small table with people already staying. I had to eat nose to nose with an unpleasant guy for half the rest. This spoiled the pleasure of delicious food. They also write that it is a buffet, but in fact there are 2-3 cooks serving and serving hot dishes. Buffet only cold.
Ольга К.
15.09.2019
Positives
Excellent medical facilities, professional staff.Negatives
There is no negative, everything corresponds to the declared three stars.
Borisas B.
10.09.2019