references
Aleksandr J.
16.01.2024
Positives
I liked absolutely everything! The procedures were very good, the staff of the entire sanatorium were kind and helpful. Special thanks to the cooks and canteen workers! EVERYTHING WAS SUPER!
Вера Х.
16.01.2024
Positives
Wonderful people work at the Belarus sanatorium: friendly, attentive, caring, ready to help in any situation and solve any of your problems. I would like to express my gratitude to all the staff of the sanatorium! The food is very tasty - just like at home. The herbal bar amazes and amazes, Anya raised such beauty! The transitions from one building to another are beautifully designed, everywhere is clean and cozy. The rooms are well cleaned, towels are changed every day. Wonderful pool and spa. Library and safe, dance evenings and film screenings. I want to come back here!Negatives
Lack of TV channels in Russian.
Gitana M.
14.01.2024
Positives
We are very grateful to everyone for their service. Very tasty food and service. The procedures are great. Swimming pool, saunas as well. We return home rested with good emotions. Thank you Thank you for everything. I will definitely come again.
Marija N.
14.01.2024
Positives
The staff is as caring as a grandmother. The food is simple but tasty. We were with our 6th child, they brought us a heater (it was minus 25 outside) and they adjusted our schedule for treatment. Excellent value for money.Negatives
The menu didn't vary much from day to day, but that was fine with us. When you want variety, there are cafes and shops nearby.
Natalja G.
11.01.2024
Positives
I liked everything very much. there was enough of everything. wonderful staff. tasty. good rooms. very clean and lots of fresh flowers. We plan to come again. Visited at CHRISTMAS 2023, Natalia. Latvia.Negatives
ONLY ONE MINUS this is the availability of sanatorium-resort cards. where all procedures are written down by hand. it is not comfortable. To the management of the sanatorium - purchase the program. where all procedures for each day and time will be written down on one A4 sheet of paper. Very convenient for the patient and clear. Thank you
Юлия О.
10.01.2024
Positives
Everything was just great, I hope to come back soon!!!!!😀😀😀
Tetyana N.
08.01.2024
Positives
Everything was great, especially the treatments and spa
Alexandr Z.
08.01.2024
Positives
The quality of treatment is good. There is almost everything you need, the equipment is new, the offices are clean. The condition of the rooms in the main building is good, it looks like they were renovated not so long ago. The elevators are working properly. The rooms are cleaned efficiently and quickly, bed linen, towels and bathrobes are replaced on time. WiFi is available almost everywhere, with rare exceptions, but this didn’t particularly bother us, because... Mobile communications at the location of the sanatorium are at a good level. There are a couple of Russian programs on the TV cable. The TV has USB and HDMI jacks, so for convenience you can connect your Android devices and use your TV (for those who are familiar with this). The staff, without exception, are very supportive and friendly. Everyone speaks Russian, so in terms of communication there are no problems at all. The sanatorium itself is located very well, almost in the city center, so everything that the city has: attractions, shops, parks, a walking road along the Neman, etc. - everything is within walking distance. The food is good, high quality and quite varied, breakfast, lunch and dinner - all in the form of a buffet. Even too much for a normal personNegatives
no negativity was noticed
Marina B.
07.01.2024
Positives
Only words of gratitude!!!!! I recommend treatment in this sanatorium to everyone, THANK YOU!!!!Negatives
The only downside is that they changed the BASIK program
Roman G.
06.01.2024
Positives
A great place to spend your holidays. Friendly team of doctors and staff. Good varied food.
Юрий И.
04.01.2024
Positives
The sanatorium is in a very beautiful place, quiet, calm, the rooms are comfortable, the staff is friendly, the few procedures that were prescribed to us left a good impression, the pool is super and saunas.... Everything is clean, cozy and comfortable... We liked the food, but this a matter of taste....Negatives
The only thing I wanted was more procedures... but I think you can ask a doctor... (this is a little hint)
Тамара К.
04.01.2024
Positives
Thank you. Everything is very good. I feel much better.
Elena Ž.
02.01.2024
Positives
Very good renovation. The rooms are very warm, we had to open the windows at night (January). Responsive doctors, you can consult at any time.Negatives
The food is monotonous, greasy, every salad has onions. The buffet is for appetizers only. They put on a lot of side dish, even when you ask for less. The sanatorium cards are handwritten and difficult to read. The staff lacks information about the changes taking place in the sanatorium. Marketers do a poor job; different registries have different price tags.
Kanykei A.
30.12.2023
Positives
Doctors and medical staff are professionals! Many thanks to them. Treatment, food and living conditions correspond to the photographs posted on the site. The sanatorium is located in the city center, access to the central square, shops, everything is within walking distance.Negatives
The ultrasound specialist was on vacation during our stay at the resort. There is no gynecologist (possibly not on staff), there is no pharmacy (electrophoresis is not available). Feedback from the Sanatorium.com website became unavailable after paying for a stay at the sanatorium. I wrote 3 times and they never responded to me after my stay. Perhaps someone can tell me where to go to get in touch.
Vladimirs K.
26.12.2023
Positives
I liked the pool with the bathhouse complex. It’s very convenient that there are procedures that you can regulate by yourself. An excellent gym where you can work out on any machine, and where they will tell you what’s wrong. Good procedure - vert. bath. In general, everything is good. The rooms are clean, + a good hard mattress, just what I need.Negatives
There’s nothing on TV in Russian, well don’t put politics on it, but films and educational channels (discovery) can be shown! On nutrition: The food is not bad and tasty, but a little greasy. There was nothing boiled, and there was never any beef. The pool can be opened at 21.00.
Galyna P.
11.12.2023
Positives
I really liked everything, I would like to note the comfort, flowers, rare plants thanks to the efforts of the owner of the Phytobar Anna, the attentiveness of the staff, my attending physician and physiotherapist Yuri Taraday, the dietary food was prepared especially for me at the highest level!Negatives
I lived on the 4th floor and on weekends it was a little noisy due to the celebrations taking place below
Jan A.
11.12.2023
Positives
Overall, very friendly staff, cordial and caring. A wonderful swimming pool with mineral water with opportunities for underwater massage, baths, delicious food, the procedures turned out to be surprisingly effective. Filled with energy and good mood in just 6 daysNegatives
No
Oleg P.
26.11.2023
Positives
Everything was very wonderful! The staff are polite and helpful. The food is excellent. We hope to visit you again next spring. Thank you for your welcome.
Liudmila S.
26.11.2023
Positives
Polite staffNegatives
They made a lot of mistakes at the reception desk, and they took a long time to describe the procedures on the day of arrival, but ended up with only one
Nadežda D.
26.11.2023
Negatives
1. I forgot a dark green Doppler umbrella in room 504 in the closet on the right side on the second top shelf on November 20th. Unfortunately, completely unexpectedly, I received a formal response from the administration to my request. They told me that after cleaning they didn’t see anything, although I’m sure they weren’t looking for him. I didn’t go anywhere except my room. I don’t want to think that it was simply appropriated. 2. A single room with a sofa was booked, the type of which was shown on the website. However, they were provided with just a double room with a large bed.
Jalita P.
25.11.2023
Positives
Overall, very friendly staff, cordial and caring. A wonderful swimming pool with mineral water with opportunities for underwater massage (it was very useful to massage your feet and legs, they came to life!) and waterfalls, baths (steam and sauna). The food is unexpectedly delicious, almost like homemade. The second room, where I was moved at my request, was warm and comfortable. The procedures turned out to be surprisingly effective. Filled with energy and good mood in just 4 days!Negatives
In three days I got used to the pleasant reception and the accuracy of the procedures on time. Therefore, I was unpleasantly surprised by the suddenly rude treatment, when, moreover, the halotherapy session was started later, plus then it turned out that another person was accepted instead of me at my time (the same rude-speaking woman served both procedures) and then on that day I went to all procedures she was late, which was also unpleasant, as it delayed others. This left unpleasant memories of that day.
Zita R.
19.11.2023
Positives
The sanatorium is in a very good location, the staff is helpful, the pool is very good, the food is normal (I don't go to eat too much). I visited for the second time and it did not disappoint. Thanks to all the sanatorium staff.Negatives
It's a pity that Mon.-Thurs. the infrared sauna does not work.
Victor M.
19.11.2023
Positives
Good atmosphere, pleasant smiling staff, always helping with your favorite questions. Special thanks to the sanatorium doctor, who suggested what procedures were necessary to undergo depending on health problems. All procedures were carried out by professional health workers. We wish all the workers of the sanatorium happiness and health in their work for the benefit of people. We will try to come again if possible.Negatives
No
Elena E.
18.11.2023
Positives
I am satisfied with everything. I visited in November 2023, I promise to visit next year as well
Jelena V.
15.11.2023
Positives
The location of the sanatorium, the connection of all medical buildings, bilingual service, a very clean room, which is cleaned very efficiently every day. A clean pool and a large number of saunas, you can choose without a large number of people. Thank you for a wonderful vacation!
Natalia G.
14.11.2023