references
Walter Müller
26.09.2019
Positives
The location is great. The staff is nice, friendly and helpful.Negatives
IT is unhygienic to go to the sauna with textiles on. The towels for the sauna are too small.
Irina Voloshina
24.09.2019
Positives
This year I came to the spa hotel for the 4th (fourth !!!) time. Everything is satisfactory, except for some points this year, I will write below. I would especially like to note the friendliness and courtesy of the staff, all without exception. I plan a trip next year, I advertise the hotel to all my friends. I still hope for a personal discount for "fidelity", last year it promised in correspondence, however ....Negatives
These are not cons, but suggestions, comments. In the pool and the corridor around it there is constantly wet floor, it is very traumatic. I even talked about it at the reception of the Aqua Park, but nothing has changed ... Proposal for elevators. I think it would be advisable to display a sign with indication of floors, then the guests would not call 2 elevators at the same time, but would refer to the one that is closer on the floor. This will be a considerable energy saving and reduce equipment wear, since it will be less in unjustified exploitation.
ALEKSANDR CHAIKIN
23.09.2019
Positives
This is not a treatment, but a prevention. Not bad though.Negatives
In advance, in a chat, I agreed on the opportunity to receive a course of IV drips. However, upon arrival, it turned out that the qualifications of the Grand SPA Lietuva nurses were insufficient for this. I was not offered an alternative in the form of a legal referral to a clinic. However, such an opportunity arose when, after 7 IVs, I expressed my outrage at the hematomas on both arms. And the general drawback is that all procedures are spread out over the whole day with an interval of 1-1.5 hours - you sit in the hotel as if tied, there is no way to even go out for a walk. Procedures should be arranged for one half of the day; if there is little staff, then change the intervals of procedures every other day (morning/evening).
Dora Yaakov
22.09.2019
Negatives
I don’t think it’s right to reduce the number of procedures by doubling some of the procedures, or you need to write about this on the website, for example, why a 30-minute massage can be a double procedure is understandable, but why an underwater massage is considered two procedures,
Исраил Исмаилов
22.09.2019
Positives
The nature around the sanatorium, the location and responsiveness of Angelika during the transferNegatives
The doctor who prescribes the course of treatment does not listen to the patient during the consultation and prescribes unnecessary procedures, and in general, instead of the promised 33 procedures, they prescribed 31, that is, they did not get the desired effect from the treatment
VLADLAN VILENSKI
18.09.2019
Positives
Everything is very good. I hope to come again next year, the biggest plus is free entry to the magnificent water park
Larisa Margulis
17.09.2019
Positives
I liked everything: the food, the treatment, the attitude of the staff...Negatives
There are not enough drawers in the living room for the necessary needs. You have to put everything on the table.
елена ощепкова
15.09.2019
Positives
I liked everything very much! Treatment, food, staff! The nature is amazing! Treating vacationers as valued guests. I will definitely come back here!Negatives
It would be nice to organize leisure time for vacationers in the evening. Concerts, movies, lectures.... This is a wish.
David Tismenetsky
12.09.2019
Positives
Many thanks to Svetlana from ONLINE for the quick, accurate answers, as well as to the entire SANATORIUMS company!
גלינה ליפץ
05.09.2019
Negatives
Connection of time of procedures. For example, in Mariinsky Lazne 42 procedures are really 42 procedures. Here it was difficult to complete 34 procedures. . The food is monotonous. Gas injections are free of charge. The medical facilities there are of better quality. It's a pity..
TATIANA POLIANSKAIA
04.09.2019
Positives
I vacationed in Karlovy Vary several times, so I have something to compare with. The medical facilities here are good. there are many procedures and all treatments are carried out at the proper level and all baths are in mineral water, I especially liked the procedures in the warm pool with mineral water. Very attentive attitude of the staff, especially during procedures. It’s good that the procedures are carried out on Saturday and Sunday. The food is also good, lots of vegetables and fruits, delicious desserts and a variety of dishes. All drinks 3 times a day are free. The sanatorium is located in the center, beautiful area and on the banks of the Neman. There are a lot of flowers in the resort area and they are also beautiful.Negatives
1. There is little information about the composition of the water (it is very concentrated) and is not suitable for people with liver and pancreas diseases, even if you drink 50/50, as the doctor advises (there was an exacerbation). 2. I was surprised that the swimming pool in the sanatorium is combined with a water park. There are a lot of people with children, especially on Saturday and Sunday. This is not a vacation for older people, it is impossible to swim calmly and there is a lot of bleach. 3. The rooms are very stuffy, since the windows open very little and there are no balconies, and there is also no air conditioning. Old carpet that is not always vacuumed...
Михаель Бирфер
02.09.2019
Positives
everything was good and convenient.Negatives
except for the slow operation of the elevators.
Elena Nelkina
01.09.2019
Negatives
The only negative for me is that on hot days without air conditioning, it’s a little hard in the room during the day.
Svetlana Bruzil
29.08.2019
Positives
Good location, delicious food, great water park, cleanlinessNegatives
The refrigerator in the room was very noisy. I had to ask for the procedures twice; the first time they gave me the cheapest ones, they didn’t even offer me a massage. The massage is only 15 minutes, I wanted to combine it into 2 x 30 minutes, but they weren’t allowed, I paid extra myself. I know that other sanatoriums do not have such problems.
ГАЛИНА РАТКЕВИЧ
25.08.2019
Positives
Attentive staff. Very convenient location. Beautiful courtyard. The holiday was a success and I liked the treatment too.Negatives
Smoking on the territory of the sanatorium is very disturbing. We come for treatment and breathe fresh air, but when leaving the clinic you find yourself in clouds of smoke. On a bench near the entrance you want to sit down to rest and there people are smoking after inhalations.
Evgeny Voroshilov
23.08.2019
Positives
I previously stayed at the Egle + sanatorium, so a comparative assessment of both the pros and cons of staying in Lituva is given. Why is Lituva better? Food, treatment, swimming pool are better than in "Egle +". It is located in the city, although perhaps some people prefer a pine forest.Negatives
In "Lituv" the room has poor air conditioning and lighting (for reading in the evening). 90% of hotel guests are Israelis and Lithuanians. I don’t recommend getting a massage from masseuse Zita K. - she’s a slob. A few words about the Druskininkai hotel, which is also part of the Grand SPA Lietuva complex. Outwardly, the balconies covered with green glass look beautiful, but what kind of fresh air is there?
Roman Pinhasov
23.08.2019
Negatives
The windows in the rooms do not open, there is not enough air, there is no air conditioning.
Rina Guyer
15.08.2019
Positives
1. attentive, patient and polite service 2. good treatment, especially massage and water treatments 3. good food, very tasty meat and dairy products for breakfastNegatives
1. the staff should check the rooms before renting them out - we received a room where the lock did not work and the door did not close, there were problems with the plumbing, when we contacted the next day everything was repaired 2. the refrigerator does not work well and the air conditioners do not cool the room enough 2. preferably more diversify the choice of salads In such a mushroom place as Druskenikait, not once in two weeks were there mushroom dishes, which is a pity
Antonina Alijevna Asadova
14.08.2019
Positives
The food is good. The hotel location is excellent. Water park sauna. the pool is excellent.Negatives
No air conditioning. There is a fee for the blood test. The towels are very old. Plastic cups must be removed to preserve the environment. Let everyone use their own glass.
Sokhryna Tatiana
03.08.2019
Negatives
The only negative is no air conditioning in the room. Otherwise everything is great
григорий донской
02.08.2019
Negatives
Without air conditioning in hot weather the rooms are not very comfortable
michael laingold
25.07.2019
Positives
The staff of the medical complex treats their duties very conscientiously.Negatives
Offended by the petty control in the cafeteria. Checking bags at the exit from the cafeteria is not permitted. This is the first time we encountered this. Fruits are allowed to be taken everywhere, as eating them right away is not recommended.
Vyacheslav Runev
22.07.2019
Positives
Clean, comfortable, friendly, clean! Fulfilled the desire for the location of the room immediately, without discussion. Thank!
Uladzimir Roskin
19.07.2019
Positives
Any issues that arose were resolved very friendly and promptly. The staff is very attentiveNegatives
Lack of air conditioning in rooms. Lack of animation (concerts, meetings with interesting people, etc.) in the evenings in the sanatorium
Ирина Даар
15.07.2019
Positives
Everything is very positive! Cozy, conveniently located access to mineral water and procedures. Great at the aquatic center. Despite the bad weather there was something to do. Everywhere is clean. The cuisine is sooooo varied and the choice of dishes is huge. Everything is incredibly delicious. Thank you.
Наталья Дудинская
14.07.2019
Positives
The food is wonderful, the staff's work is worthy of praise. Great activities "Vertical bath"Negatives
Gymnastics classes in groups should be of equal value - the same: not all coaches give the same load. The same criteria are needed. Please consider a free transfer for those who come to Vilnius by train.
Ирина Даненкова
10.07.2019
Positives
It was our first time. All above all praise!!! The staff is friendly! The food is excellent, wide variety of dishes. If it weren’t for the water park, it might have been a bit boring, but time fled. We rested and healed. Now only here! We love comfort and cleanliness! Everything is fine here!Negatives
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Nadia Patent
29.06.2019
Positives
Therapy was acceptable, nothing special. Persons at the scheduling desk were very helpful and friendly, especially Virginia. The therapy was acceptable, nothing special. The people at the planning table were very helpful and friendly, especially Virginia.Negatives
Hotel is not up to the three star rating, dated decor and carpet. Relatively small mini deluxe room without the air conditioner and in the rooms with the air it was not up to the task to cool room down. The top of the beds were just a 2 inches thick of padding and pillows were not adequate for restful sleep. Most of the food was fatty, and waiters did not clean the tables at all. During our stay hotel management decided to do cafeteria renovation, so we were force to use much smaller, darker, and crowded room.
VLADIMIR GERMAN
27.06.2019