references
Positives
great place, great attitude, great foodNegatives
too hot, no air conditioningNegatives
In room 315 the air conditioner did not work and the maid did not clean well.Positives
A real sanatorium, the medical staff is patient and kind. Excellent water park with baths and hydromassages. Places for walking nearby. I really want to come back next year.Negatives
Air conditioning in the hotel was installed, but did not cool; in the heat of plus 32 it was stuffy in the room. But such weather is rare in Druskininkai.Positives
In the city center Lots of entertainment, wonderful excursions, guides, especially Geville. Many thanks to her. All excursions were chosen with love. Friendly staffPositives
Everything is fine. We will definitely come again!Positives
Many thanks to the entire team. I wish you all good health. Financial well-being. Happiness and luck.Positives
Not the first time in this sanatorium. Everything is at a very high level.Negatives
The sanatorium has made the pump room closed - entry is only by cards from the room. But there is no ventilation there. Very stuffy room. Previously, the doors were open and it was comfortable.Answer from Spa Hotel Lietuva - complex Grand SPA Lietuva
Уважаемая Елена, Большое спасибо, что уделили время и оставили отзыв. Нам очень приятно, что для своего отдыха выбираете комплекс "Grand SPA Lietuva". Мы обязательно примем во внимание Ваше замечание и будем решать эту проблему. Надеемся, до скорых встреч! С наилучшими пожеланиями
Negatives
stuffy in the room after lunch. The air conditioner didn't work.Positives
The treatments are very short, so the price performance is only rated as good. I think it will take at least 30 minutes.Positives
I liked everything very much, excellent service, well-groomed territory, excellent location, large selection of dishes.Negatives
The mattress is a little outdated, but it’s 3***, so I’m not complaining.Positives
Good afternoon I had very good impressions both from the treatment and the attitude of the staff!! I would like to say separately about the food, everything was so tasty and varied that it was simply incomparable to our previous trips. Thank you so much for the warm welcome and organization of the holiday!! I will gladly recommend it to my friends!!Positives
Location Service and Accommodation ExcellentNegatives
I haven't found anything to complain about yetPositives
I recommend it for passive relaxation and treatment!!Positives
I’ve already been here 2 times and I liked everything, there’s a water park and visiting it is not limited, food, treatment is all at the highest level, if you’re vacationing with children, then it’s just right since there’s a water park nearby, there’s a forest and a lake, so we dream of coming here againNegatives
On the negative side I can say that the internet is weak especially in the eveningPositives
I was on vacation for the third time. I can note the positive attitude of the staff and the high-quality procedures.Negatives
It's hard to find negativity.Positives
Optimal price-performance ratio. I have spoken to numerous patients, also visited other homes and am already thinking about when I will fly to Lithuania again for treatment. The destination is then again the Grand SPA Lietuva in Druskininkai.Positives
This is the fourth time we have visited your resort. I would like to express my gratitude to all the staff of the Lietuva sanatorium. Absolutely excellent service everywhere, attention, care, good food, varied, everything is always fresh, deliciously prepared. The room is always clean and comfortable. I really like the fact that despite the politics, there are 6 or seven channels in Russian. Special thanks to you for this!!! I like the atmosphere on the floors, the order and cleanliness, comfort, all requests for additional comfort are fulfilled instantly. The water park works great, we are grateful to them in everything. The underground parking for cars is good, under supervision - it’s convenient. Thank you very much to everyone, everyone, everyone!!! Good luck, health, prosperity. We will try to come at the same time next year, THANK YOU!!!Positives
I liked everything: treatment, food, water park with saunas. Resort in the city center, walks by the river and lake. Thank you very much. I'll come again 😊Positives
I really like everything, good treatment, polite staff, comfortable hotel locationNegatives
This year I was very upset that the package of medical procedures was reducedPositives
We have been staying in this hotel for four years now, good treatment, friendly staff, convenient location of the hotel.Negatives
I want to say a huge and bold minus in the hotel that there are no family rooms, my son slept on the sofa, this is HORROR!!!! It was impossible to sleep, in the end we came for treatment, but my son left with a sore back!!!!! And it was also very disappointing that this year the package of medical procedures was reduced, although in other hotels the package of procedures remained at the same level!Answer from Spa Hotel Lietuva - complex Grand SPA Lietuva
Уважаемая Светлана Петрова, Большое спасибо, что не первый раз выбираете комплекс "Grand SPA Lietuva". Нам очень приятно, что Вы отметили наше лечение и работу персонала. Приносим свои искрение извинения, за предоставленные неудобства. Да, действительно, раскладной диван не может быть таким удобным как полноценная кровать. Поэтому, в следующий раз мы Вам предлагаем выбрать смежные номера, которые являются семейные. К сожалению Вы к нам не обратились со своей проблемой во время Вашего проживания, легче было ее решить на месте. Для нас максимально важно иметь обратную связь с нашими гостями для того, что бы обеспечить максимальный комфорт и высококачественный сервис. Важно разговаривать. Надеемся Вы вернетесь в комплекс "Grand SPA Lietuva" и позаботимся о Вас. С наилучшими пожеланиями, Вероника Эрхард, менеджер по работе с VIP клиентами.