references
Elena Mirzoian
26.01.2019
Positives
Above all praise! Better than all the resorts we've been to before. It’s a pity that we didn’t use the website sanatoriums.com and didn’t go to Druskininkai before.Negatives
No
Tatiana Savkina
24.01.2019
Positives
We really enjoyed our stay at this resort. Excellent location, tasty and varied food, good treatment. The spa area is excellent, I liked it more than the city water park. Everyone is happy.Negatives
There were no cons. It is cool in the passages to the hospital and the swimming pool only from 12 o'clock on weekdays, but this is not significant.
Ирина Воробьева
17.01.2019
Positives
Excellent rest and relaxation, I liked everything: the attentive and friendly attitude of the staff, excellent food that meets a wide variety of taste preferences. The bathhouse complex deserves special admiration, even those who don’t like bathhouses will definitely go here, thanks to the bathhouse attendant for his programs. We thoroughly enjoyed our vacation !
Kamilya Khakimova
08.01.2019
Positives
Nice quiet place, many families with children, convenient underground parking, good water park, good beauty salon right inside the sanatorium. Nearby there is a Sicily pizzeria, also a supermarket, a coffee shop, a slide for children, nearby there are parks for walking, playgrounds, and an interesting upside-down house.
Константин Мютников
07.01.2019
Positives
I really liked everything without exception! We'll come again!
Natalia Sapozhenko
06.01.2019
Positives
Thank you very much for your website, which helped me book a hotel without providing bank card information. I really liked the hotel, the city, and the local people, including the staff. Happy New Year and Merry Christmas! I wish you success and health.Negatives
The only unpleasant event was 14-12-2018 18:15:54 (according to the account statement) in the UAB VINDRIJA store (MK Čiurlionio g. 64 - 14, Druskininkų m., Druskininkų sav., LT-66142) others (ugly and earrings that do not fit into the ears, which only became clear in Moscow when presenting a gift. Although. This is also a kind of plus - within a week the local residents convinced me of their honesty so much that I didn’t even check the bag.
Natalja Aleinikova
04.12.2018
Positives
Very good service. We arrived early and were immediately seated. The staff is very friendly and helpful. The food is an A plus. The treatment also went well.
eleonora shir
18.11.2018
Positives
I'm happy with my vacation. Liked everything. Living conditions, attitude of employees and, of course, food, delicious, homemade, with a lot of vegetable, meat, fish and dairy products. I’m amazed when people write that the diet is monotonous. The treatment conditions are good, but it is difficult to talk about the result, because it is very individual. A wonderful water park, there is something to do for both adults and children.Negatives
There are no negatives as such. The second week was unlucky, apparently there were school holidays and many families with children came, which affected the congestion of the water park. The first week was excellent in this regard.
ALEKSANDR GRIDCHIN
21.10.2018
Positives
Great hotel. Good weather. Friendly staff. Delicious, varied cuisine. Impressions about the rest and treatment are excellent. We will have the opportunity to come again and recommend it to our friends and acquaintances.Negatives
Lots of chlorine in the pool. Sometimes the fish was over-salted.
Борис Ермолаев
16.10.2018
Positives
A wonderful place, a wonderful water park, even the weather in October turned out to be wonderful, the food for me is wonderful and tasty, there is always a choice of different destinations. Even the scales turned out to be near the reception, working without a token. There are no downsides, I’ll just note that when selecting procedures you need to be careful to agree on a time that is acceptable to you and separated by a sufficient interval from your breakfast and lunch.
Венера Кальницкая
16.10.2018
Positives
The rest and treatment were wonderful, we liked everything, we vacationed in this sanatorium for the second time, the staff is friendly, the main thing is that they speak Russian, which means they understand you. The medical staff is professional, they will always meet you halfway, they do their job with full dedication. The food is varied and delicious, special thanks to the cooks and waiters, everything is fast and clean. It’s very good that the water park is open until 22.00, there is something to do in the evening. We felt welcome, thank you very much for your work and hospitality!
Lev Derevinsky
07.10.2018
Positives
I was very satisfied with the rest and treatment. The second time I used your services I was convinced of the high professionalism. Special thanks to Angela for the impeccable transfer.
michael lachman
26.09.2018
Positives
I liked everything very much and this can be seen from the ratings given. Best wishes to the whole team. Thank you for a pleasant stay.
Anatoly Dozortsev
23.09.2018
Positives
Very pleased. Wonderful, qualified staff. We will be happy to come next yearNegatives
The mattresses and pillows need to be replaced. Their quality negates the excellent work of the medical staff.
Vera Lambotskaia
23.09.2018
Positives
We are very pleased with our stay at the hotel, everything was perfectly organized, good treatment, excellent conditions, an unforgettable vacation. Thank you very much!
Michael Vail
15.09.2018
Positives
A wonderful sanatorium for those for whom it suits. Excellent service, excellent food, cleanliness and friendly attitude.Negatives
On your main page, in the first place among the indications for treatment, it says: treatment of the gastrointestinal tract. (chronic gastritis, stomach ulcer, etc.) I came for this treatment, having traveled a long way from Canada and paying twice as much for the trip as the cost of a 10-day stay at the Grand Spa Lithuania. This turned out to be absolutely untrue: 1. Mineral water turned out to be unsuitable for gastritis with high acidity and caused an exacerbation of bladder disease. As a result, I had to contact a urologist, who later prescribed special magnetic therapy. Upon discharge, I was charged additional money for a consultation. 2. The promised dietary food also turned out to be completely unsuitable for my gastritis condition. To my question: What kind of nutrition should I take? The doctor replied that this is something I must decide for myself. I am an engineer by profession, not a nutritionist, and I am not able to decide this myself. The very tasty and unlimited buffet does not encourage me to diet at all, and I was denied a glass of kefir at night. On the penultimate night, my intestines became so inflamed that I did not sleep all night, and at 7 am on September 13, 2018 I ran to the reception to ask where the nearest hospital was, since I had to leave the next night. The employee (a young man) persuaded me to wait until 9 am and get to the doctor on duty, from whom I hardly received a referral for a cleansing enema, which I received partially, because... I obviously spent my limit on procedures, which may be good, but I wasn’t going for them. I went to treat gastritis with high acidity, and as a result I almost ended up in the hospital on the last day of my stay with poisoning/inflammation of the gastrointestinal tract. As a matter of fact, you should be sued and win on all grounds. I'll talk to my lawyer about this. And here is the link to treatment at the Druskininkai resort: https://www.sanatoriums.com/ru/druskininkaj/lecheniye?gclid=EAIaIQobChMI39v_u5a93QIVDbnACh3RVguvEAAYASABEgJM7vD_BwE I will be glad to receive your answer before going to a lawyer. Thank you!Answer from Spa Hotel Lietuva - complex Grand SPA Lietuva
Уважаемый Михаил, в первую очередь хотим поблагодарить за оставленный отзыв и высказанные комментарии нa sanatoriums.com. Мы благодарны за Ваше время, которое Вы уделили нам и рассказали о недавнем опыте в комплексе "Grand SPA Lietuva". Мы обращаем большое внимание на обслуживание клиента и делаем всё, чтобы гости возвращались к нам вновь и вновь. О том, что наша работа не является эффективной, сказать ни как не можем. Об обратном говорит большое количество лояльных клиентов. Поэтому предоставлять ложную информацию клиентам просто не имеем право. Благодаря Вам, нашим гостям мы продолжаем свою работу. На официальном сайте sanatoriums.com, в разделе "Что лечат в Друскининкай" среди показаний для лечения сказано и про желудочно-кишечный тракт, но санаторий "Grand SPA Lietuva" не единственный санаторий в городе, и на официальном сайте не как не говориться только о нас, а вообще про лечение в городе в целом. По поводу питания всегда, гостям которым необходимо придерживаться диеты, есть возможность получить питание согласно требованиям диеты (питание шведский стол. Придерживаться диеты или нет, это право гостя. Так как Вы приехали для лечения желудочно-кишечного тракта, можем делать выводы, что болезнь у Вас была, и наверняка дома Вы проконсультировались с лечащим врачом какое питание при такой болезни положено. Изучив всю ситуацию от начала до конца, своей безответственности мы не находим, наоборот старались Вас услышать и Ваше пребывание сделать максимально комфортным. Подавать нас в суд или нет, это уже Ваше право. С наилучшими пожеланиями, Вероника Эрхард, менеджер по обслуживанию VIP клиентов
Larisa Lyubimova
13.09.2018
Negatives
Carpeting in the room and lack of air conditioning in the room
Victoria Lobanov
13.09.2018
Positives
The water park is wonderful! Exercise in water is amazing. All the staff are very professional and knowledgeable and love their job. Everywhere is clean. Everything is wonderfulNegatives
I would like a slightly more varied menu
Gunārs Jaunsleinis
05.09.2018
Positives
The location of the sanatorium, the location of the buildings, the city itself and its park, as well as the recreation areas are magnificent. Overall, I'll happily go a third time, I'll probably go again, hopefully the following shortcomings will be ironed out...Negatives
Lithuania room in No 626 minor non-compliance notes to consider: - on the windows "When the air conditioning window opens" but there is no air conditioning! - the fire alarm does not work when turning (maybe the battery is not replaced); - in the bathroom the leakage ventilation does not work; - the toilet is placed at a minimum distance from the wall, but on top of the potty on the side wall there is a large paper holder that prevents sitting, above which the towel rail... when you stand on your feet, and then on the opposite wall, the towel rack.. .when it comes to the garbage head (h = 1.85 m); - a refrigerator that interrupts sleep turns on and off out loud.
Григорий Прокубовский
02.09.2018
Positives
There are many positive things - the rooms are wonderful, the cleaning is very good, the food is good and everything else... The transfer is well organized. But......The accommodation for Ratner and I was not very good. The top floor, the farthest corner from the elevators. Our request to be moved closer to the elevators on the lower floors was refused despite everything being occupied and booked. The fact that we are old people (each over 80 years old and disabled) did not convince us. Apparently it has been established that the reservations of those who have not paid in advance are satisfied last. That is, you need to arrange everything through a travel agency.
Юрий Лепецкий
29.08.2018
Positives
The work of all the staff is superb! The cuisine is excellent, variety of dishes.Negatives
There is no negative!!!
Natalia Dudinskaia
17.08.2018
Positives
1. Exercises in a vertical bath are dosed correctly and help with problems in the cervical spine. 2. Food for every taste, high quality, varied. Request: honey could also be given during dinner, as it is soothing. 3. Very responsible maids (6th floor). 4. Good effect from a salt room and carbon dioxide baths.Negatives
1. In hot weather it is very stuffy in a room without air conditioning. 2. The mud during procedures must be at a certain temperature: sometimes it was too hot - it was hot. 3. The loads during gymnastics in the pool are different for different trainers. In my opinion, there should be a unity of approach, as, for example, among trainers conducting classes in a vertical bath.
ирина поповичева
15.08.2018
Positives
good location of the sanatorium, a wide variety of procedures, I especially liked the gymnastics in the hall to strengthen the back muscles and vertical baths in the pool with mineral water, almost all excellent massage therapistsNegatives
But our doctor was somewhat formal about the selection of procedures. This was not my first sanatorium and I knew approximately what I needed, but for my husband after a heart attack she listed everything according to a list that we could read in a brochure, and did not offer specific procedures related to his problem. Or this sanatorium does not have this direction, although it is second on the list of diseases.
Vladimir Tsuzmer
13.08.2018
Positives
.Polite staff at the SPA. Friendly waiters and helpful maids. Special thanks to the receptionist Agnes for her help in extending the stay at the hotel.Negatives
Antediluvian safe with a key. The first time we see one like this in a 4* hotel. There is no curtain in the bathroom and it is very slippery to wash without a mat. The masseuse Ernesta does not know how to communicate with the client. Very stupid and inappropriate comments on the wishes of the holidaymaker.
Viktor Atamanov
10.08.2018
Positives
In general, we are very pleased that we chose this sanatorium! Great location. Wide program of different procedures. Friendly and attentive attitude of the staff towards vacationers, both in the hotel and in the hospital. Everyone speaks Russian. Cool water park at the hotel. Excellent food (everything is home-made and very tasty, varied, there is no crowding and there is enough for everyone). A separate rating for the city of Druskininkai - 5+, a clean, well-groomed and safe city. Bicycle lovers - this is the place for you. The rest is very satisfying. Thanks to the site for the good recommendation.Negatives
The air conditioner needs to be improved. At +30 it’s stuffy.
Михаил Казовский
07.08.2018