references
Positives
I liked it very much. Friendly attitude of the staff, wonderful room, tasty and varied food,Negatives
The procedures we needed turned out to be paid. We could have booked accommodation and bought the necessary procedures. There are always a lot of people in the pool and it is impossible to practice.
Positives
Very good location of the sanatorium, large rooms with decent renovation. The procedures are well distributed, there are no queues anywhere. The pool deserves praise. Friendly staff, starting from reception. Cleaning is daily, linen and towels are changed frequently. Well-groomed area, enough free parking spaces. Good service in the restaurant by waiters.Negatives
1. I would like to receive dry carbon dioxide bath procedures for free. 2. It is advisable to replace dry massage with underwater massage for free. 3. In the pool, 2 lanes were rented every day by athletes; it was too crowded for vacationers to swim. 4. In the evenings, leisure time is poorly organized and boring. The disco is held immediately after dinner. .It is better to start at 21 o'clock and until 22 o'clock. The cinema requires renovation. 5. For cooks, the desire to prepare first courses more deliciously is not always tasty. 6. I would like to wish to open a relaxation room with aromatherapy.Positives
Rest and treatment are normal. The staff is attentive.Negatives
Breakfast must be arranged between 9:30 and 23:30 to allow you to swim in the pool for at least 1 hour. The price of spa services is too high.Positives
Excellent location, close to the sea, clean air. Responsive and friendly staff. The food is very good and varied, special thanks for that. Every evening a cultural program was offered. Everything is fine, thank you very much.Negatives
Everything is fine. No consPositives
1) The food was excellent (a large number of different dishes for lunch and dinner, and the breakfast was a buffet with a large selection...Total =3). I came with my girlfriend, and she is a vegan (only plant-based foods). A nutrition specialist helped create a menu for her, and therefore, if there was nothing with vegetable protein for lunch or dinner, she could easily add it and then instead of meat they brought beans, lentils or other plant foods with protein. 2) The room was cozy, with good beds and an excellent view from the balcony and its own large bathroom. Very close to the sea: 3 minutes and you are already there. They cleaned every day, towels were changed every 2 days. 3) The treatment was also excellent (especially the massages, salt bath and mineral water pool). I’m not sure about magnetic therapy, because it is a dubious type of treatment without an evidence base (at least after a study by the World Health Organization). 4) Good location of the sanatorium: sea, pine trees, beautiful scenery, clean air..Negatives
The only time we had was on the day of eviction, when the maid missed one of our towels, and we had to pay for it separately. They shook out all the bags: there were no towels, and since our room was cleaned by several maids on different days, and several towels were not changed throughout the entire stay, it is likely that we were not given this one towel, and we were the ones paying.Positives
Wonderful sanatorium, excellent service, beautiful location. Thank you everyone for your kind attitude. I hope to come next year.Positives
Everything was wonderful ! Friendly attitude of the staff, procedures, food and pool! And we just fell in love with Jurmala! We will definitely come back again! Thank you !Positives
It’s a wonderful sanatorium, the staff who work there are kind and caring.Positives
I liked everything very much. I would really like to mention Irina, who did the mud applications; she knows and loves her job. Thanks everyone!Negatives
There is no normal entertainment in the evenings, no excursions. Sometimes there were dance parties, but that's just the name. No music whatsoever. Alexander, who hosted these evenings, lives with memories of 40 years ago and the impression was that he just wanted to tick off the fact that he hosted this evening. The only exception was when the children performed their concerts.Answer from Spa Hotel Belorusija
Добрый день, Евгения! Большое спасибо за Ваш отзыв. Мы обязательно разберемся с этой ситуацией и сделаем все, чтобы исправить ее. Надеемся, что в следующий раз, когда Вы вновь посетите нас, Вы увидите положительные улучшения. С уважением, администратор Елена
Positives
I go to the sanatorium every year. This year - in June, and in addition to the beautiful weather, we were pleased with the changes that took place in the sanatorium. The team is trying hard and thanks to the management of the sanatorium and staff for striving for the best.Positives
Many thanks to the staff for their attention and quality service... from the reception to the staff in the restaurant... the food was excellent for every taste, taking into account health... it was so nice to come to dinner and there was live music... the rooms were all clean and had snow-white linen... the rooms were renovated with taste and modernity... as well as safes with free use... whatever question or request arose, we immediately received a friendly answer.. With great gratitude to everyone who took care of us and our health and mood.Positives
accommodation, food, service, staff work is excellent!🤗Negatives
I was treating psoriasis, but unfortunately the doctor didn’t know that they had dermatological baths! VirginiaPositives
Sea clean air. Silence and beautiful nature.Negatives
Not very high quality food. Limited choice of food. Forced neighbors at the table - you need to sit where you were seated. A very small medical building that requires modern renovation. Everything is like in the last century.Answer from Spa Hotel Belorusija
Добрый день, Наталия! Спасибо за Ваш отзыв, он важен для нас. Питание в нашем санатории организовано с особой тщательностью. Стоит упомянуть, у нас лечебное заведение, пожэтому в меню очень много диетических блюд, полезных для здоровья. Не очень понятен Ваш отзыв об ограниченности - питание организовано по заказному меню, на выбор из 6 вариантов блюд каждого вида. Насчет соседей за столом - да, за каждой персоной закрепляется место, потому что официанты подносят блюда, которые клиент заказывает заранее. наш лечебный корпус постоянно обновляется, наш санаторий предоставляет целый спектр уникальных процедур, которые не предоставляют другие санатории Юрмалы. Современное оборудование, которым мы можем гордиться по достоинству оценили и наши клиенты и врачи других лечебных заведений. С уважением, Елена Бутромеева, менеджер по маркетингу санатория Белоруссия в Юрмале
Positives
Good living conditions (near the sea and the cultural center of Jurmala), comfortable, warm. They cook well. We liked the herbal teas (3 types) before lunch. Nice pool and water activities.Positives
Silence, calm, air, friendly attitude of the staff, cleanliness, order.Negatives
There is no dietary cuisine in the diet. Steamed. Purely dietary dishes. The procedures are quite monotonous, there are no perfect technologies. Even for an additional fee there is not much choice. The pool has poor ventilation and even the chlorine stings your eyes. The gym is only open until 15.30. There is no opportunity to study in the evenings.Answer from Spa Hotel Belorusija
Добрый день, Татьяна! Спасибо за Ваш отзыв, он важен для нас. Питание в нашем санатории организовано с особой тщательностью. Стоит упомянуть, у нас лечебное заведение, поэтому в меню очень много диетических блюд, полезных для здоровья, приготовленных на пару. В нашем ежедневном меню используется несколько диет для различных заболеваний. Наш лечебный корпус постоянно обновляется, наш санаторий предоставляет целый спектр уникальных процедур, которые не предоставляют другие санатории Юрмалы. Современное оборудование, которым мы можем гордиться по достоинству оценили и наши клиенты и врачи других лечебных заведений. В нашем бассейне используется минеральная вода из собственной скважены, уровень хлора минимальный из возможного, ежечасно берутся пробы воды, чтобы следить за уровнем PH. Тренажерный зал работает до 20:00, возможность позаниматься вечерами есть. С уважением, Елена Бутромеева, менеджер по маркетингу санатория Белоруссия в Юрмале
Positives
The sanatorium has a good location, very good doctors, attentive and conscientious about their work: medical staff and administrators, I would like to mention all the administrators, especially Alexandra (she received us), the medical staff of rooms No. 1,2,4 - Natalya laser therapy, bathrooms, magnetic therapy - Tamara, exercise therapy instructor, service staff - maids, thank you very much!!! We plan to visit this resort in the future.Negatives
The voucher purchased on your website states that the swimming pool is not included in the main procedures; upon arrival at the sanatorium and the appointment of the procedures, the pool was taken into account as the main procedure! Procedures are scheduled for breakfast, lunch, and also without taking into account which procedures should follow which ones and at what interval they are not taken into account at all. The food in the dining room has become worse and monotonous, the portions have become smaller compared to previous years, why enter “any table” in the morning if tables are assigned by number for the entire period of stay... There were dishes for lunch and dinner, with a set of everything left over from the buffet... During lunch, one small elevator often worked, while the large one carried laundry and other household items.Answer from Spa Hotel Belorusija
Добрый день, Юрий! Спасибо за Ваш отзыв, он важен для нас. Бассейн предлагается как процедура сюда входит занятие лечебной гимнастикой в бассейне, и как свободное плаванье. Процедуры расписывает медрегистратор санатория с помощью специальной программы, которая, конечно, учитывает очередность и возможность одной процедуры следом за другой. Завтрак в санатории - шведский стол, обед и ужин по заказному меню. именно поэтому на завтрак клиент может садится за любой столик, выбрав себе блюда с линии шведского стола. А обед и ужин подносят официанты - именно поэтому за каждым клиентом закрепляется стол и место. Мы никогда не предлагаем на обед и ужин блюда со шведжского стола! Во-первых, это противоречит нормам питания в санатории, во-вторых, это невозможно, поскольку в заказном меню клиент выбирает блюда сам в предыдущий день. В главном здании санатория работают 2 лифта. Конечно, в обеденное время лифты работают с усиленной нагрузкой, чтобы развезти поток отдыхающих. Поэтому мы никогда не используем лифты для технической работы днем. Все подобные работы делаются рано утром, когда клиенты этого не видят. С уважением, Елена Бутромеева, менеджер по маркетингу санатория Белоруссия в Юрмале
Positives
I liked everything very much, well done!Negatives
NoPositives
Thank you for a fabulous ten days stay at your hospitable sanatorium! Everything was at the highest level - the procedures, the food (although the portions were so large that you had to leave something on the plate), the attitude of the staff towards the guests (mostly elderly people with problems), the hostesses who cleaned the rooms... In general, EVERYONE! On the mud, I was served by a sister named Irina - friendly, knowledgeable, competent (like a doctor), simply humane. Gymnastics, swimming pool - it’s a song, not only the muscles “sing”, but also the soul... I am 75 years old, but I have mastered all the procedures offered to me. Dr. L. Afonina was attentive to my problems and competent in all matters. The sisters in room 102 responded to all minor requests (small problems that suddenly arose) and helped, cordially and competently. Thank you, Belarus! I will definitely come again as soon as the opportunity arises to repeat this tale! Be healthy, everyone - and do not lose such necessary qualities as tolerance, compassion for older people, the ability to listen and understand. Prosperity to you, be happy!Positives
Proximity to the sea, a beautiful beach, in general, everything is wonderful.Negatives
Cholates are only available at an additional cost.Positives
I liked everything. They gave me a larger room for free. Clean rooms, delicious food from the second for. Large good selection on the menu. Booked again for next fall.Negatives
The pool was closed for 2.5 days at the end of my stay. (and besides the pool, I can’t do almost anything) There are a lot of children from Belarus, which interfere with my rest. Noise, din, especially in the pool.Answer from Spa Hotel Belorusija
Добрый день, Галина. Спасибо за Ваш отзыв, он важен для нас. Мы проводим плановые работы по санитарной очистке бассейна примерно 1 раз в 2 месяца. Это необходимая мера. Обычно это занимает 1-2 сутки. В это время врачи санатория предлагают процедуры. Дети из Беларуси отдыхают у нас круглый год. Они максимально изолированы - у них свои этажи для проживания, своя отдельная столовая и свое время процедур, отдельно от других отдыхающих. С уважением, Елена Бутромеева, менеджер по маркетингу санатория Белоруссия в Юрмале
Positives
Simply great! Thank you all. We were very pleasedPositives
Friendly staff, delicious and varied food, cleanliness and order in the sanatorium and in the room, convenient location of the sanatorium.Negatives
The package price includes very simple procedures; a towel is not provided when visiting the pool.Positives
Everything was perfect.Negatives
There are no cons.Positives
Responsible, friendly staff. Doctor's appointments and some procedures even on weekends. Varied food, for every taste and a lot. Sanatorium after renovation. Various excursions organizedNegatives
There is no towel for the pool (you need to rent it for a fee or take it with you from your room, which is not convenient when visiting every day. We had bathrobes in the room and many vacationers asked where to get them - there is no information that a bathrobe can be rented for a small fee. Still It is more convenient and hygienic to attend procedures in a robe.Answer from Spa Hotel Belorusija
Добрый день, Татьяна. Спасибо за Ваш отзыв, он важен для нас. В номере предоставляется 4 полотенца на человека. Да, мы предлагаем брать в бассейн полотенце из номера. Если клиенту это неудобно - можно за отдельную плату арендовать полотенце в бассейне. Информация об аренде халатов есть на ресепшн. С уважением, Елена Бутромеева, менеджер по маркетингу санатория Белоруссия в Юрмале