references
Nadezhda Belova
06.01.2018
Positives
We were in Karlovy Vary for the 4th time, in this sanatorium for the 1st time. I would like to note the food - very varied and tasty, you have the opportunity to eat according to your diet plan. perhaps better food than anywhere before. very friendly atmosphere, pleasant and qualified staff.Negatives
there was no such thing
Galina BRICEAG
01.01.2018
Positives
EVERYTHING IS WONDERFUL !!!Negatives
there is no negativity.
Галина Андросова
17.12.2017
Positives
Great spa hotel. The organization and quality of treatment are at a high level. Friendly qualified medical staff and all hotel staff. New medical equipment. Excellent location of the hotel. The pool is small, but with good hydromassages. The hotel's doctor, Yu. Onisko, is a HIGH-CLASS SPECIALIST, special personal thanks to him.Negatives
Unfortunately, we had some problems with our reservation. The reservation was immediately confirmed by letter and then, upon verification, was re-confirmed by telephone conversation with a site employee. In fact, it turned out that on the last day this room had already been booked by someone, and we had to move to another room for a day. Not tragic, but a definite inconvenience.
Еlena Fedina
16.12.2017
Positives
They underwent treatment from 12/04/17 to 12/14/17. I really liked the doctor, a highly professional, attentive and friendly, caring (as is often the case nowadays. The entire hotel staff is very friendly and accommodating. The accommodation was comfortable, the food was varied and there are always dietary dishes on the menu, which my husband and I especially liked.
Oleg Borodach
14.12.2017
Positives
The most pleasant stay in Karlovy Vary in recent years. And this is thanks to the Iris sanatorium! Dr. Y. Onisko has a competent and reasonable approach to treatment. Very friendly and welcoming staff. The hotel is small, cozy, very comfortable. In the evening you can calmly go to the sauna or swim in the pool, fortunately it is always free there. The restaurant has a very varied menu, it’s even difficult to choose, because the dishes are prepared and served in a very appetizing and elegant way. There is a competent approach to doing business throughout. Special thanks to Sanatoriums for their impeccable, well-coordinated work. I would like to wish everyone health and prosperity.
Евгений Руфлядко
13.12.2017
Positives
Dr. Onisko Yu.I. manages the Iris sanatorium so skillfully that all the functions of the institution are performed perfectly. As for the doctor himself, it should be noted that we have not seen such a conscientious examination of patients for a long time. Special thanks to the staff of the sanatoriums. com. The work of the structure and individual employees is impeccable.Negatives
Despite the fact that we covered about 120 km in 12 working days. and in total they climbed 360 floors, but they failed to lose weight.
Людмила Егорова
13.12.2017
Positives
I arrived with my husband at the Iris sanatorium from December 3 to December 10, 2017. During our stay, we felt comfort and warmth. The room was modern and clean. Everything was thought out to the smallest detail. Even the toiletries in the room included nail files and a set of needles and threads. The food is high quality and dietary. The bread was always tasty and fresh. I really liked the custom-made system of dishes for dinner, as well as the preparation of hot drinks for breakfast in the morning. Many thanks to the director for organizing and to all the service staff for their excellent work. I liked everything very much.Negatives
We didn't notice any downsides to our stay at the resort.
Pastukhov Viktor
13.12.2017
Positives
We haven’t been to Karlovy Vary for 7 years, the last 3 years we have given preference to Marianske Lazne. But having visited the Iris Hotel in November, we are sure that next year we will choose KV without hesitation. I liked the hotel itself, the room, the design of the premises, the pool, the food, the availability of treatment procedures - everything is rated 5. But the most important thing in the hotel is the staff, for the entire period of stay - 21 days - they pay attention to the residents, they respond to any request. We arrived at 8 in the morning, and before our room was released, we were temporarily placed in another room, which was very important for us, as we did not sleep at night due to the flight. We have never met such an attentive and competent doctor as Yuri Onishko at other resorts. Thank you everyone for the rest and treatment!Negatives
I looked at the prices for 2018 - a very significant increase, it will be a shame that I will have to consider other hotels for this reason - I would like to return to the Iris Hotel
Nadezhda Prokhorova
12.12.2017
Positives
Everything is great. We were very pleased with the sanatorium.Negatives
There is nothing to complain about.
Оксана Малютина
11.12.2017
Positives
Only positive impressions. The sanatorium is excellent. I didn't want to leave.
NATALIA SUVOROVA
10.12.2017
Positives
Everything is great!!! Dr. Yuri Onisko is a highly qualified specialist. Many people come because of him. He is a doctor from God. The staff are all good and good-natured. You won’t regret eating. The waiters in the restaurant are helpful.Negatives
The downside is that if you open the window to ventilate, all the smoke from the cigarettes will be in your room. Who wants to get treatment comfortably, choose rooms on the back side of the sanatorium. People, without understanding, smoke under the windows.
Даце Богомолова
07.12.2017
Positives
Very good head physician, all the staff are at a high level.
Станислав Памшев
06.12.2017
Positives
We have been going to Karlovy Vary for many years and we always like everything: and most importantly, we are surrounded by good, kind, sympathetic people.Negatives
The only downside is that this year in November there was very little sun.
Елена Соболева
04.12.2017
Positives
The holiday was great. The hotel is wonderful not only because it is new. It is intimate, cozy and stylish. Good doctor, friendly staff. No fuss or crowds either in the restaurant or during the procedures. Excellent SPA. After walking in the forest, it’s so nice to relax in the pool and jacuzzi. I would especially like to thank the Sanatorium for the wonderful website and convenient booking system, and for the excellent transfer.Negatives
It would be nice to replace TNT and Chanson TV channels in the package with the Culture channel.
Евгения Васильченко
01.12.2017
Positives
Many thanks to Dr. J. Onisko. High-quality provision of procedures. The staff for the most part are very friendly. You can always find dietary dishes when visiting the restaurant. The hotel team always tries to solve all the client’s issues.Negatives
Not very convenient schedule of proceduresAnswer from Spa Hotel Iris
Добрый день, уважаемая Евгения. Благодарим за Ваш отзыв. Очень рады, что Вам у нас понравилось. Расписание процедур Вы всегда можете обсудить с нашей главной медсестрой, она всегда будет рада Вам помочь. Будем очень рады Вас видеть у нас в отеле. Желаю хорошего дня. С уважением, Заведующая отделом бронирования, Ирина Хитрич.
Светлана Голуб
28.11.2017
Positives
We rested in this sanatorium for the second time. Everything is great, a big THANK YOU to the sanatorium team for the holiday and special thanks to Sanatoriums.com for their help.Negatives
There is no negativity!
Valentina Drakina
28.11.2017
Positives
Thank you for booking the hotel and meeting in Prague. Hotel - accommodation, treatment excellent. The location is good.Negatives
NO!
Nadiia Orlova
27.11.2017
Positives
I was in the sanatorium for only one week, which I really regretted, the course of treatment was well chosen by Dr. Yuri Onisko. I began to feel much better. All the medical staff of the sanatorium could professionally talk about each procedure. The restaurant always prepared carefully and tasty food, they always served us in a good mood. There were no misunderstandings, fuss or noise in the hotel. I really want to visit again, but I’ll find time for at least 2 weeks.Negatives
Everything is fine! There was no negativity in this hotel.
Нина Кислицына
22.11.2017
Positives
The resort is very cozy and comfortableNegatives
This is more of a suggestion, not a negative: I would like to receive a service for packing my suitcase when leaving, so as not to waste time at the airport
Alla Nazarova
20.11.2017
Positives
Wonderful hotel. very good service and food. We are delighted. Thank you very much to all the staff for a great time. We will definitely come back.
Natalia Korotchenko
18.11.2017
Positives
Well done, thank you. I recommend taking half board, you don’t feel like eating at all in the evening, the food is very tasty and the portions are large, if you don’t want to gain weight, it’s better to go to the pool with thermal water instead of dinner!
Victoria Ershova
15.11.2017
Positives
Food, rooms, location everything is super!!!Negatives
The faucets are not very convenient; the water cannot be adjusted.
Светлана Ефименко
13.11.2017
Positives
Wonderful holiday. Thank you everyone for a lot of positive emotions. See you soon. Sincerely, Svetlana Efimenko
Анна Анохина
12.11.2017
Positives
I’m happy with everything, I had a wonderful rest! Thank you!
Oksana Yaron
05.11.2017
Positives
Many thanks to the site sanatoriums.com and all the staff of the Iris Hotel for the excellent service! Everything was great!Negatives
Only positive!
AIDAR GARIPOV
03.11.2017
Positives
Very high quality food, convenient location! Not a bad spa centerNegatives
The elevator kept breaking down! Weak massage!
Olga Yafarova
02.11.2017