references
Виктор Ш.
29.04.2019
Positives
This is the third time we have been to this resort. I think that this is one of the best sanatoriums, if not for the food. Many thanks to everyone who makes our holiday and treatment so wonderful. Thank you for changing our number and this is not the first time. I thank the doctors who easily replaced our Eva Ublova for us, since she was not there when we arrived. Thank you Dominik Mach for a wonderful massage. Thank you for listening to our whims and trying to sort everything out.Negatives
Restaurant - I think that students of vocational schools could do internships in other places. We love young people, but we don’t want to eat food that is overcooked or not tasty. I think that a hotel that calls itself a sanatorium should not have smoked food!!!! Smoked shark, smoked knuckle, smoked cheese, etc. This is not a food for the elderly or those with gastrointestinal problems, cardiovascular problems or kidney problems. Pay attention to this. There is an option to boil your own egg, but there are no egg cups. This is a small thing, but life is made up of little things. :))) I would like kefir and tea to be included in the menu for free in the evening, this is a sanatorium. Otherwise everything is fine.
Nina L.
22.04.2019
Positives
Every year I go for treatment and stay at this sanatorium, excellent medical facilities, attentive and kind staff, convenient location, I feel great and recommend it to everyone, I have made many new friends.Negatives
One wish is to increase the assortment of fruits
Гузель Ш.
20.04.2019
Positives
I like everything and am satisfied. We have been going to this hotel for 4 years in a row. Previously, bookings were made through the hotel, but your website gave a more interesting price.Negatives
Treatment and mood depend on the staff, that is, on who you go to.
Elvira S.
15.04.2019
Positives
This is not the first time I have had a rest in this sanatorium, I liked everything especially the massage therapist Mr. Josef and the gas injection nurse Sylvia.Negatives
The food in the hotel restaurant has become much worse, there is almost no dietary food at all, almost no fruit (I didn’t have time all the time). I would like more variety.
Alexander S.
07.04.2019
Positives
Everything is fine. The staff, the nature, everything is amazing.Negatives
I would like more variety in food
Татьяна А.
26.03.2019
Positives
The medical staff is the same as before, above all praise! The treatment is excellent. Doctor Eva did a great job with the appointment, more than a week’s workload! Thank you .Negatives
The food has deteriorated greatly, there is no variety, overcooked and simple, the cook’s cooking is not very tasty. The rest is no complaints. The waiters are impeccable!Answer from Spa Hotel Centralni Lazne
Уважаемая госпожа Амойлова, Благодарим Вас за позитивный отзыв на медперсонал и лечение. Ваши замечания и предложения относительно питания мы передадим ответственному за данный отдел работнику. Работники отеля будут рады вас видеть вновь в нашем или другом из отелей нашей компании, желаем Вам крепкого здоровья. С уважением Regina Haslerová Guest Relations Manager
Alexander L.
03.03.2019
Positives
Everything was simply excellent, especially the masseuse, Ms. Cecilova.Negatives
Small discrepancies did not spoil the overall picture of the stay.
Galina L.
03.03.2019
Positives
The food was very tasty. The entire hotel complex is excellently connected. There is a wide range of leisure activities on offer. There is a huge range of health treatments available. Requests were responded to very quickly and friendly. The cleaning staff is very friendly and accommodating.
Iraida M.
25.02.2019
Positives
Friendliness of the staff, attentiveness, responsiveness.Negatives
It’s too bad that the front entrance to the hotel is not cleaned and cleared of snow and ice. And also, a path that leads to the pump room. In general, the disrepair of the town was shocking. Perhaps the weather had an impact.
Римма С.
24.02.2019
Positives
Good organization of treatment, friendly staff. Conscientious work of the maids.
Nina D.
24.02.2019
Positives
We stayed in the hotel for 1 week and were very satisfied with the staff, treatment, food and service. Happy to come again. Bernarda
Людмила Ш.
19.02.2019
Positives
I was treated very well and rested. I saw real winter, which I was deprived of while living in Israel for many years. I'm going to visit you again in the summer...Negatives
no cons.
Eva G.
13.02.2019
Positives
Beautiful interior, wonderful pools, very varied food, as a vegetarian, I always had something to choose from. I was very pleased with the abundance of fruit, despite the fact that my mother and I were there in mid-FebruaryNegatives
I wish the pool was open longer
Олег С.
12.02.2019
Positives
Everything is very good. We felt at home.Negatives
Few drinks at lunchtime and in the evening. Tea, juices, but they said all inclusive. The massage was stroked and that’s all, if they wrote general it should be good. Otherwise excellent.
Софья С.
12.02.2019
Positives
We have come here for the 4th time.Negatives
Cleaning and changing linen. Maybe in the future we can agree to change the linen more often
Gerhard P.
11.02.2019
Positives
The treating nurses and medical-technical staff were consistently very competent and friendly, but (see below)Negatives
Some were competent but remarkably unfriendly.
Anatolii L.
07.02.2019
Positives
Musical programms.Negatives
The restaurant has few vegetables and fruits for breakfast and dinner. The room has a Kitchen, but there is no kitchen knife, dishwashing chemicals, glasses, napkins, corkscrew, glasses. The freezer is icy.
Осокина Ю.
21.01.2019
Positives
I really liked the resort and sanatorium. The sanatorium is conveniently located, excellent staff, nice room. I liked the procedures and the attitude of the medical staff.Negatives
Did not notice
Elena M.
09.01.2019
Positives
well-organized transfer, attentive staff of the sanatorium "Central Lazne", comfortable accommodation, good cultural programNegatives
The room was located under the restaurant - somewhat noisy in the morning.
Natalia K.
09.01.2019
Positives
Everything was fine, I hope that I can visit you again.
Галина П.
27.12.2018
Negatives
Unfortunately, dry baths caused severe allergies in me and my wife. We had to cancel them. I also think that if I am late for the procedure and I still have a few days ahead, they should give it to me.
Татьяна Л.
26.12.2018
Positives
It was my first time at a sanatorium in the Czech Republic and I was very pleased. I was satisfied with everything - the treatment, the food, the accommodation, the work of the staff, and the location!
Nadezhda D.
21.12.2018
Positives
Excellent location, cozy rooms, cleanliness, friendly waiters and medical staffNegatives
Unfriendly employees at the reception and with massage therapists are a problem, in particular Anna - not only does she do a bad massage, she also talks rudely to patients, this has no place in this kind of establishment.
Thomas L.
19.12.2018
Positives
Staff is very attentive. Cleanliness was excellent. Now around Christmas time the hotel was beautifully decorated. Requests for changes at the SPA reception were carried out quickly and unbureaucratically. Great praise !Negatives
Quality of the beds was way too hard. The way to the swimming pool in Novo Lazne was very long. Language skills in the therapy area still need improvement in some areas (German/English).
Irina S.
18.12.2018