references
TAHIR ABDUL AZIZ
15.12.2018
Negatives
tea and coffee after lunch and dinner had to be ordered as alcoholic drinks, unlike other sanatoriums
Jourakhan Tashmatov
15.12.2018
Negatives
There are no problems with treatment! But the food doesn’t last anywhere, the soups don’t last for three days, the bread isn’t fresh, we’ve already taken the course on this chain many times over 10 years, we want to change it!
Александр Анисин
13.12.2018
Positives
Everything was very damaged! Service, rooms, food and most importantly treatment! We'll come again!
Lilia Talankina
28.11.2018
Positives
Everything is great, one minus. Previously, tests were done twice, upon arrival and when you leave. Now only once and therefore it is impossible to track the positive or negative dynamics of treatment.Negatives
The food leaves much to be desired!
Olessia Chestopalova
26.11.2018
Positives
We rested and received treatment at this sanatorium from November 4 to November 17. We bought vouchers and transfers from/to Prague airport through Sanatorium, we have worked with them 3 times already, to Karlovy Vary 2 times and Marianske Lazne. The prices for trips and the service that Sanatoriums offers are simply super, you are the best and next time only with you. I really liked Central Lazne. Treatment, food and environment are at a good level. We were very lucky with the doctor - Natalia, very attentive, listened to all our stories and competently prescribed treatment and drinking course, this is very important. And I also want to note that a lot of vacationers come to this sanatorium 5, 6 and even 10 times and this is an indicator that we have chosen the right sanatorium. Thank you everyone for making our vacation a success, stay healthy everyone.Negatives
No
berik Assanov
16.11.2018
Positives
Accommodation in a sanatorium, excellent food. Very responsive staff in the hotel, restaurant, and medical building. The treatment is good, thanks to the doctor Jinriska Dvoranova. On the day of arrival at 10:30 am, we were immediately accommodated and given a wonderful room, Maria SPA 504, with windows overlooking the beautiful garden city. Thank you, polite staff.Negatives
There is nothing to note, just a wish to organize an excursion to Prague on the weekend.
VLADIMIR DAVYDOV
03.11.2018
Positives
My wife and I enjoy our stay at this hotel. We are satisfied.Negatives
the only thing that was not very good, but this was most likely our fault. We didn't inform us that we were arriving at 10 o'clock and had to wait 4 hours to check into our room. Let's take this into account for the future.
Tatiana GOLOVACHEVA
23.10.2018
Positives
Excellent location of the building - everything is close: the colonnade, the swimming pool in Novi Lazne, all the hiking trails and fitness. Treatment rooms are located on the same floor, 1st.. Varied, tasty food.Negatives
There is not enough kettle in the room. Partial massage for 15 minutes is a travesty.
GUBIN VIKTOR
07.10.2018
Positives
The sanatorium is conveniently located in relation to the drinking gallery and main walking routes. A variety of treatment procedures allows you to choose the optimal set, taking into account individual characteristics. The staff creates an atmosphere of convenience and coziness and helps resolve any issues that arise. It's nice that the preliminary request for a room with a beautiful view from the window was fulfilled.Negatives
Taking into account the presence of carpeted floors in the rooms, it would be correct to organize its cleaning with a vacuum cleaner regularly, and not just at the persistent request of the guest. The pillows are, in my opinion, very uncomfortable. Following the example of Finnish hotels, it is a good idea to have a selection of pillows of different sizes and degrees of density, including orthopedic ones, which can be offered for a small additional payment.Answer from Spa Hotel Centralni Lazne
Уважаемый Виктор, спасибо Вам за то, что Вы выбрали наш отель Центральные Лазни в Марианских Лазнях. Ваше мнение для нас очень важно, и стимулирует к дальнейшему улучшению уровня обслуживания. Подушки разных размеров доступны, ортопедические будут рассмотрены в ближайшем будущем. Я передал другое предложение по уборке менеджеру, ответственному за этот отдел. Благодарим Вас за ваш отзыв. Надеемся, что в будущем Вы снова посетите город Марианские Лазни. С уважением Jana Henzlová Guest relation
Татьяна Голованова
01.10.2018
Negatives
The food system needs to be reviewed. Unfortunately, the food is monotonous. There is no tea or coffee for lunch and dinner.
Наталья Кротова
01.10.2018
Negatives
The quality of food is very low, basic oatmeal looks like the cereal was poured over, hot water and milk were poured in and put out for distribution. During my 9 days of stay, I didn’t rate a single dish; everything that the hotel chef prepared deserves the lowest rating; this does not correspond to 4 stars. I expressed these complaints to both the head doctor and the manager at the canteen, to which they replied, look and maybe you’ll find something edible. I certainly won’t go to this hotel again and I won’t recommend it to my friends either.
Елена Маркевич
24.09.2018
Positives
The hotel is perfectly located - truly Central Lazne. The doctor, Mrs. Natalya, turned out to be a very attentive and competent specialist. She prescribed exactly the procedures that were necessary for me. The medical staff during the procedures are attentive and friendly. Rehabilitation therapists Barbara and Dominic really helped me get back on my feet. A very friendly sister on gas injections. There is a wonderful lady Helena in the restaurant. Visiting saunas and swimming pools brings great pleasure and benefits. The interiors are beyond praise. I really want to come again.Negatives
Not significant.
Elena Marushenko
24.09.2018
Positives
Excellent location of the hotel, amazing nature, good level of treatmentNegatives
The hotel clearly has serious problems with its hotel services. The room was very dark, I had to have light on 24 hours a day (do not book rooms from 230 to 236). The work of the maids is ugly, the cleaning of Narmer was carried out formally, the room was vacuumed only after a complaint, the dust was practically not wiped off, the plumbing was washed without water (I saw it with my own eyes), the bed linen was changed once in 13 days and only after a complaint to the administrators on duty. When I asked to talk with the senior administrator about the issue of cleaning the room, I was refused, they promised to pass it on, but no one contacted me and asked how the comments were resolved (I think they didn’t pass it on). The food in the restaurant is not tasty, the lunches (apparently because few people use them) did not stand up to any criticism in terms of assortment, the restaurant does a poor job of keeping track of how full the trays are if the dish runs out. I advise you not to take the all-inclusive system, breakfast and dinner are enough
Владимир Семенюк
24.08.2018
Negatives
Lack of dietary meals for people with gastrointestinal problems.
Galina Matushevskaya
16.08.2018
Positives
Very good quality of treatment. I really liked the Czech doctor, who did everything possible to see an ophthalmologist at the city clinic. Thank you very much to her. Unfortunately, I don't know her name. The doctor who gives gas injections is very attentive and professional. The restaurant gives you the opportunity to fully get acquainted with Czech cuisine and can even share the recipe. The receptionist who received us helped us with everything and was very friendly and efficient. The location of the resort is excellent.Negatives
Perhaps there are some unsweetened Czech fermented milk products that could be included in the dinner menu.
Elizaveta Kotorova
11.08.2018
Positives
The Centralni Lazne sanatorium is optimally located relative to the springs - unlike other sanatoriums, from which you either have to go up to the colonnades with springs (for example, "Nove Lazne") or down (for example, "Zvezda", "Imperial", etc.), it lies on the same level with them within walking distance. A very beautiful building, spacious rooms with good repair, good furniture, comfortable beds. A wonderful, very large medical department that has preserved its historical flavor (mosaics on the walls of the cabins, ancient baths). There are practically no queues for procedures, attentive and friendly nurses. A good massage (partial), which is included in the list of prescribed procedures. Doctor Natalya Melnichuk treated us very carefully and was always ready to discuss all problems and adjust treatment. The sanatorium does not have its own SPA department, but it is connected by a passage to Novi Lázně and Zvezda, where there are swimming pools and saunas that can be used at no additional charge.Negatives
Room cleaning could have been better. Towels and bathrobes are changed only upon request, dust is practically never wiped off. Regular rooms (not apartments) do not have a kettle. The main disappointment is the food in the restaurant, which neither in terms of range nor quality matches the general level of the hotel. Basically everything is fried, fatty, sweet, there are very few dietary dishes, but this is a sanatorium. There are no sweeteners for coffee and tea, only sugar, what should diabetics do? Much has already been written about the fact that only water is the only drink for lunch and dinner; it is necessary to include at least simple drinks (lemonade, tea). Very inconvenient food containers with plastic lids that are long overdue for replacement. It's a shame, because the restaurant itself is beautiful, the setting and service are good, but the food is not up to par. I ask the hotel management to pay serious attention to this, we hope for positive changes in the near future, since in general we really liked the resort and sanatorium itself, we would like to come here again.
Jelena Fagerlund
03.08.2018
Positives
Excellent location next to the Colonnade and springs. Access to the swimming pools at neighboring hotels is included in the price. Clean, calm. Excellent planning of procedures, attentive staff.Negatives
There are few dietary dishes, the porridges are undercooked. It's time to replace the pillows.
ASSEL NAURUZBEKOVA
29.07.2018
Positives
The sanatorium is excellent! Location. Numbers. Comfort. Purity. Treatment provided. Separately, I would like to mention some employees and thank them for their attentive and friendly attitude towards vacationers of the sanatorium: 1. Room A1-toki; 2. Sylvia-gas injections; 3. Lenka is simply wonderful at giving massages. 4. Mineral baths - thanks to all the girls! 5. Dry carbon dioxide bath. 6. Paraffin 7. Dispenser Poltsedur-Zlatovskaya Nikola. 8. Mud applications.Negatives
Some hotel employees negatively affect its reputation. They can answer unreasonably rudely, are unfriendly, do not cooperate in resolving any issues that have arisen, which only causes irritation and no desire to come to this “in itself a wonderful sanatorium” in the future. I ask the management of the sanatorium to pay attention to the lack of professionalism and competence of the following employees : 1. Dispenser of procedures - Martina Dvorakova 2. Masseur - name Vaclav, office number B12, absolutely does not know how to do massage and I think that it is in vain to occupy the office. 3. Chapter. Doctor Ublova Eva is not particularly willing to resolve issues that have arisen, including conflicts, which leaves an unpleasant aftertaste and a reluctance to contact her on any issues related to treatment. 4. Restaurant. Monotonous menu. Lack of seasonal fruits.
Svetlana Muhejeva
26.07.2018
Positives
I would like to express my deep gratitude to the website sanatoriums.com for the comprehensive and reliable information about treatment options, which allowed me to make the right choice of sanatorium.
ANATOLY CHADOV
17.07.2018
Positives
We hope for an improvement in your health after treatment at the resort.Negatives
I would like more varied food in the sanatorium restaurant.
Katerina Levin
05.07.2018
Positives
Very good attitude of the medical staff during the procedures (especially Sylvia during gas injections), excellent location of the sanatorium, easy accessibility to all spas, the Roman baths made an impression. Nature, weather, fountains, parks are simply amazing.Negatives
The only negative is the nurse who allocates time for procedures. Her negative attitude towards Russian-speaking patients (we are from Israel) is not pleasant.
Zack Shvartsman
05.07.2018
Positives
Great location, near mineral water. Excellent medical staff and great medical service was provided.Negatives
Horrible food. No selection, every day the same assortment and food is disgusted. restaurant in Novi Lazne are much better.
Alexandre Baraz
18.06.2018
Positives
The location of the resort and the local flavor.Negatives
Mediocre food and quality of treatment. The treatment is purely formal.Answer from Spa Hotel Centralni Lazne
Уважемый Alexandre Baraz, Спасибо Вам за то, что Вы выбрали наш отель Centrální Lázně**** & Maria Spa**** в Марианских лазнях. Ваше мнение для нас очень важно и стимулирует к дальнейшему улучшению уровня обслуживания. Ваши замечания и предложения мы передадим ответственному работнику за отдел СПА и ресторана. Работники отеля будут рады вас видеть вновь в нашем или другом из отелей нашей фирмы, желаем Вам крепкого здоровья. С уважением Ivana Vitnerová Reservation Manager
lidia Timokhina
12.06.2018