references
Sirotnikov I.
25.08.2016
Positives
Dear everyone who works at the sanatorium! Laima, Alina, Natasha, Gena! Juraite, and everyone! The best memories, service, treatment and everything else. Thank you!
Олег Т.
22.08.2016
Positives
It takes several days to get into the routine of procedures that the administrator selects for vacationers. If you book a room immediately with procedures, then you need to know in advance what anyone needs from what is offered in the sanatorium. When you get into the rhythm, you can relax. The Internet is fast. Cleaned every day and neatly. There are some minor disadvantages related to nutrition.Negatives
The food is chosen in a unique way. Tea is served with either jam or a piece of butter. It's not possible at the same time. Once there were eggplants for the main course: as meat and a side dish. Sometimes the menu also included eggplants, which turned out to be just zucchini) The buffet is original in that at the end there is a woman serving, who needs to be told what you want to take, and she puts the order on your plate. Apparently, this is a semi-buffet)) Conclusion: the food system is built like in an ordinary Belarusian sanatorium.
Tatiana B.
22.08.2016
Positives
A modern swimming pool is great for both sports and relaxation (there is a jacuzzi and a sauna)! One of the best in the resort.
Lev P.
21.08.2016
Negatives
It would be nice to have air conditioning in the rooms. Increase your meal time during breakfast, lunch and dinner by an hour and a half to make it easier to vary the time between treatments.
Svetlana S.
14.08.2016
Positives
I really liked everything! Excellent treatment, wonderful location of the sanatorium near the city center and a pine forest, very attentive and qualified staff, varied food “to the slaughter”! I'll definitely come again!
Людмила Ш.
12.08.2016
Positives
Good medical base. Friendly and competent staff. Comfortable, clean room. We will definitely come again.Negatives
Inconvenient shower cabins in the room: a very high and narrow shelf for shampoo and other things. There are almost no fruits and pastries on the menu
Елена Н.
11.08.2016
Positives
I really liked the procedures: high-quality massage and vertical baths. Good cuisine, varied menu, family atmosphere (despite the large number of visitors). Excellent location of the sanatorium, wonderful view from the balcony and from the windows of the pool. Nice interior with modern TV. Comfortable room with large and very clean toilet and shower, spacious closet, daily change of towels. Conscientious work of the maids.Negatives
1. Two old cramped elevators out of three working are disgusting. The wait on the 9th floor was 10 minutes one day. 2. Lack of bars with drinking water on the floors, an attempt by the administration to reduce the consumption of water from the bar in the lobby (prohibition of filling water in bottles, frequent lack of disposable cups in the bar), and this despite - see point 1. Make coolers or put bars at least across the floor, and people will stop filling bottles of water. 3. Narrow bed, hard pillow with strange stuffing. 4. There are not enough gowns. A rather long journey from the hot baths from the pool building to the room through the pool lobby and transition to the building, waiting for the elevator in clothes stretched over a damp, heated body NUMINIZES the beneficial effect of the therapeutic baths and the work of the medical staff. Buy robes, it's not that expensive! no need to confirm your ***
Лидия И.
05.08.2016
Positives
The location of the sanatorium is convenient, and the attitude of the sanatorium workers towards vacationers is quite attentive. Excellent service at the reception desk by Alina, a person in the right place.Negatives
The Internet works very poorly in the 21st century, you need to pay attention to this. The gastroenterologist's equipment does not stand up to criticism - it completely sucks. The renovation on the 10th floor was done in bad faith, the whole thing is a blunder. I don’t think it’s appropriate to install bathtubs in rooms where the musculoskeletal profile of the sanatorium is much more convenient than a shower. I would highly recommend that the management of the sanatorium pay attention to customer service at the reception desk in the pool, is it really so difficult to install a number system so that people sit and wait for their number to light up, and not crowd around the counter, creating inconvenience for themselves, and especially for the receptionist. Well, otherwise everything is fine, thank you for the treatment and rest. I would like attention to be paid to the above problems , next year we hope to visit you for the 4th time.
Alexey L.
04.08.2016
Positives
The excellent experience at the resort outweighs the shortcomings noted belowNegatives
There is no complete time planning for procedures, which leads to unnecessary queues for some of them. Catering differs for the worse from what is usual even for average European resort hotels. Some custom-made dishes do not always live up to their name and may not be tasty.
Юдель М.
04.08.2016
Negatives
There is no thermometer in the sauna and there is no hourglass; the showers in the pool do not work well
Виктория Я.
01.08.2016
Positives
A wide range of procedures, attentive staff, there is the possibility of additional examination (with additional payment). Excellent swimming pool with unlimited visits (one hour every day). Clean room, thoroughly cleaned, towels changed every day (I lived alone in a double room, so they changed two sets of towels for me - with the abundance of water procedures, one would not have been enough for me). The food is plentiful and varied. Cottage cheese, salads and signature cutlets are especially good. Wi-Fi works great (even in my room on the 9th floor). Close to the city center (even though the town is small, it is pleasant to walk around and the walk around the lake is pure pleasure). Behind the sanatorium to the Neman there is a pine forest, my window from my room looked out onto it, the view is beautiful.Negatives
Perhaps there is no particular negative, but I will note the extreme workload of the doctors, which is why even the first examination is superficial (in my case there was practically none: they measured my blood pressure and looked at the documents I brought - tomography, ultrasound and blood tests). But at the same time, the doctor was attentive to my complaints about fluid retention after the first days of drinking water, changed the water and adjusted the set of procedures. The old medical building requires renovation (the contrast is especially striking compared to the modern swimming pool building). The coffee and cocoa at breakfast are terrible, but you can get excellent coffee from the local cafe, which also has a coffee machine on the ground floor of the 10-story building. True, I mostly made my own coffee - I had an electric kettle in my room.
Татьяна К.
20.07.2016
Positives
The treatment is excellent, the vacation is wonderful, there are many places for leisure. Special thanks to the florists of the city, such beautiful flower beds are rare.Negatives
No
Marina L.
13.07.2016
Positives
I really liked the work of the girl at the reception who received us on June 27, 2016! It's a pity I didn't remember his name in the bustle... Wonderful man! Our room service was great! Even unexpected! Sorry that the review is chaotic, but this is my first trip to the sanatorium.. We drove from Finland to you..Negatives
....change the quality of treatment in the questionnaire to the quality of preventive treatment... This will be more accurate. If the client purchased a package with a luxury number, then parking for the car must be assigned to this luxury number. You have a terrible situation with free parking spaces. Cars are parked even at the exit of the sanatorium, which is a gross violation. The food from the times of the USSR was also not impressive. The sad faces of the service staff in the dining room evoked sadness. Upon leaving the mud bath, I was told to wash and dress in 4 minutes! I understand that the service staff is also not made of iron, but the schedule of procedures is clearly lame in drawing it up! I have to get up early for work, since my working day starts at 6.00 in the morning.. And I still have to get to work)) I arrive at the sanatorium and.. the first procedure is at 8.10! They didn’t even ask me if it was convenient for me! During the paraffin procedure, I was asked to arrive earlier than my designated time, which did not fit into my plans. I missed the last two procedures for this very reason! The aqua massage was carried out without a preliminary survey, and what pressure would I like to receive? I received it well, my shoulder hurt all the way back))) Conclusions were drawn and I was also taught by pensioners from Israel HOW to get everything you need from you and not be disappointed.. Yes, a doctor’s appointment for two people suffering treatment in a sanatorium does not take 10-15 minutes will identify all the problems..And on June 27 you did not have a large influx of clients, so the doctor’s appointment time could also be adjusted. The indicated number of procedures in the package needs to be clarified.. That a couple of procedures in 7 days are these 35, so to speak, procedures.. And write in capital letters on your website that all your very good procedures are PAID! Thank you!
Александр К.
12.07.2016
Positives
Personally, I was satisfied with everything.Negatives
crisis, few vacationers.
Raja R.
11.07.2016
Positives
We liked everything very much, we will definitely come again
Boris G.
10.07.2016
Positives
THE CONDITIONS FOR ACCOMMODATION, TREATMENT AND FOOD ARE VERY GOOD, THE STAFF IS TACTICAL AND ATTENTIVE... THANK YOU FOR YOUR CLEAR WORK WHEN BOOKING THE ROOM.
Ольга Д.
04.07.2016
Positives
excellent location. Nearby a water park and other entertainment. Bed linen and towels are always clean and changed constantly, good work at the reception.Negatives
Don’t call these rooms junior suites, disgusting pull-out sofas on which it is simply impossible to sleep, treatment will not help your back, there is no activity at the cultural center, a lot is written on papers, but in reality it is not.
Elena T.
01.07.2016
Positives
Very friendly staff. Nice pool with spa and baths. Quality food.Negatives
Shabby furniture in the rooms. My visit to the sanatorium coincided with the state. holidays in Lithuania, as a result, out of 6 days of stay, I received only 4 days of the procedure.
Zoja Z.
01.07.2016
Positives
We had a very good rest and healing. Everything is great!
Надежда Х.
26.06.2016
Positives
very friendly staff, expertly selected course of treatment,Negatives
there are no cons.
Зоя Б.
20.06.2016
Positives
Staying in San.Belorus (Druskininkai) left a good impression and pleasant memories. The treatment was quite intensive, but there was still time for rest. Enhanced nutrition, I gained one kg, despite my activity. The staff is polite and attentive. Even the weather during this period was warm, without rain. I thank everyone and hope to see you again.Negatives
I would like to have more fruit at the dinner table. I hope this is a seasonal problem. There are few interesting activities in your free time inside the sanatorium.
Зоя Б.
20.06.2016
Positives
Staying in San.Belorus (Druskininkai) left a good impression and pleasant memories. The treatment was quite intensive, but there was still time for rest. Enhanced nutrition, I gained one kg, despite my activity. The staff is polite and attentive. Even the weather during this period was warm, without rain. I thank everyone and hope to see you again.Negatives
I would like to have more fruit at the dinner table. I hope this is a seasonal problem. There are few interesting activities in your free time inside the sanatorium.
Валерий М.
03.06.2016
Positives
The treatment is good. Old traditions have been preserved and new ones have been added.Negatives
The furniture in the room requires repair or replacement.
Ilia K.
02.06.2016
Positives
Thanks to all the staff of the sanatorium and especially the doctor!
Jelena S.
29.05.2016