references
Gregor Wundersee
03.05.2024
Positives
Good afternoon on the portal Sanatorium.com. During our stay at your sanatorium, we were surrounded by care, attention, high quality service and professionalism of the medical staff. Naturally, at the first successful opportunity, we will certainly return to your sanatorium.
Aivar Assafrei
29.04.2024
Positives
We really liked your place. Next year should be back at the same time. The service was at the level and nice. Meals are good, rooms are decent. we were on the 7th floor but were never late for treatment. The treatments are super good.Negatives
The weather was cooler than last year. BUT you could walk almost every day. Last year it was around 22 degrees, but this time it was around plus 10.
Veronika Yakovleva
01.04.2024
Positives
Spa Hotel Lietuva Clean, spacious. Conscientious attitude of the staff. High-quality, multifaceted treatment. Lunches and breakfasts are delicious, varied dishes in a buffet style. Lots of delicious salads. Large water park with six saunas and plenty of massage doses. We had a great time and relaxed in a beautiful old place on the banks of the Neman River. Druskinenkai is a quiet, clean, unique town with interesting architecture, old wooden houses, surrounded by pine forests. It’s picturesque! We like Druskininkai, this is our third time here and we’ll come again. A luxurious holiday and excellent spa treatment. Many thanks to Daiva for the massage sessions. Highly recommended for couples and families with children.
Oleg Kuročkins
31.03.2024
Positives
I’ve been vacationing with my husband for the second year in a row. I really like everything: the staff, the medical department, the pool are all at the highest level. I would especially like to mention the masseuse Vaida J, a professional in her field, she works with her soul!!! I think we’ll be back more than once!Negatives
In the dining room I would like to see less fatty and fried food. It is better to bake everything in the oven and stew. Porridge should be made with water, not milk. People who are lactose intolerant should also be taken into account; lactose-free milk should be available.
Igor Gapeyenkov
26.03.2024
Positives
I liked everything very much! Service and quality of services at a high level. Thanks a lot!
Viktor Albrecht
25.03.2024
Positives
Overall everything was good, especially the staff from reception to cleaning staff were always friendly, helpful and competentNegatives
There was only one medical examination, although two examinations were paid for. The opening times for the drinking treatment are too short (only one hour) so the many treatments would have to be canceled for me by around 50% The food tasted good but unfortunately VERY, VERY, little variety, the dishes were repeated every 3-4 days, the soups were always the same for lunch and dinner, the food really affected the overall impression.
Irina Kazlovskaja
17.02.2024
Positives
I spent a week with my daughter for the first time in Druskininkai at the SPA Lietuva hotel. We really enjoyed our stay, the staff were very friendly, they spoke to us in Russian, I understood Lithuanian, but my 14-year-old daughter did not, and they immediately switched to Russian. The food is varied and delicious, home-style. It is very convenient that the hotel is connected to a hospital and a large swimming pool complex with baths... The hotel is located in the city center, 5-7 minutes from parks with a river and lakes, there is a Catholic and Orthodox church within a 5-8 minute walk.
Waldemar Riefert
15.02.2024
Positives
I am very pleased with everything. Thank you very much for everything.
Vira Korneva
30.01.2024
Positives
I liked the excellent location of the sanatorium, the staff is very polite, there is no waiting for procedures in the corridors, everything is very punctual. Purely. I recommend it 100%.Negatives
I didn't have any negativity
Vadims Bondarenko
29.01.2024
Positives
We visited for the third time and will come again with pleasure!
Рафаель Абрамов
24.01.2024
Positives
We are satisfied with the rest and treatment. Excellent breakfast, good lunch. The rooms are bright, very clean, towels are changed every day, the bed is snow-white, they are changed every three to four days. The staff is polite, friendly, attentive. I really liked the procedures and the water park. Thank you. We will definitely return.Negatives
Very meager dinner. Old furniture in the room and nothing to do in the evening. We were there in winter.
Nijolė Čėplienė
15.01.2024
Positives
The rest is wonderful, I liked the service, room, treatment services, water park, delicious foodNegatives
Cons: lunch is very limited compared to breakfast and dinner, and renovations are being done across the border
Irina Holodinskaya
09.01.2024
Positives
An excellent sanatorium with excellent service, medical facilities, location, food and SPA areaNegatives
Noise from renovations, you won't be able to sleep during the day
Diana Dovgjallo-Beloglazova
09.01.2024
Negatives
Ochenj skolzkaja plitka pered vhodom v Grand Spa hotelj Lietuva. Cutj ne poluchili travmu. Nezainteresovannij personal, na vopros, otvecali s nedovolstvom, pri registracii v SPA zonu, da i na ostalnije voprosi. Pri procedure grazevih vann - paralelno pri mojej procedure mili trapku i eju mili pol, mogli podozhdatj, kogda viidu.Smuzhem odinakovije programmi bili, ja lezhala 15 min, muzh 20 min. Menja ranshe vipustili. Procedura s tokom, ne predlozhili lecj, oba raza nado bilo sidet, hotja muzhu tozhe samoje delali i oba raza on lezhal. Obsluzhivanije na registrature horoshee.
Oksana Kovaļonoka
09.01.2024
Positives
We liked everything very much, on the day of arrival we were late for lunch, but it was rescheduled for us on the day of departure. Polite staff, service at the highest level.
Eduard Litt
31.12.2023
Positives
This is our fourth time in the spa town and the same hotel 🏨 always happy ☺️ highly recommended
Ana Kravcova
02.12.2023
Positives
I really liked the new design of the room, the only thing I would like is to make the shelves in the closet lower. And the room is very warm and comfortable.Negatives
On the fourth day of our stay, renovations began above us on the 5th floor, and for the remaining 3 days there was terrible noise all day long. This is not acceptable since people came to the sanatorium to relax and be treated, and after the procedures it was sometimes impossible to stay in the room until 6 pm. I would like the hotel administrators to somehow plan this and stir people up so that they don’t experience such inconvenience.
Olegs Koļeda
24.11.2023
Positives
I liked everything very much! Excellent treatments, varied delicious food, professional staff, cool spa and water park! I recommend everyone to visit this wonderful place👍
Elena Fielding-Pritchard
27.10.2023
Positives
My room was freshly renovated with a nice modern interior, though the shower was flooding the bathroom and ventilation did not work. At the moment they only got the 4th floor renovated. Aqua zone was very nice with two slides, waves, water jets, saunas, showers, etc. I enjoyed breakfast. Lunch was ok. We had dinner in the hotel canteen on the first night, but it was rather boring. So we then had dinner in the town in various local restaurants. I enjoyed the vertical bath in the warm mineral water pool. Very beneficial for my back. Initially I got massage split into 15 mins slots, which was totally useless and annoying. But once I combined them into 30 mins slots, I could relax and enjoy the treatment.Negatives
The most unpleasant and stressful part was on the first day when I had a "medical examination" with a doctor, Olga. She hardly turned her head from the computer to ask me a couple of questions. Then she marked smth in her computer and sent us to the reception without explaining our full options and giving a good advice. The timetable and procedures I got was a disaster and not what I expected...and I got only 27 vs. 35 I paid for. I had to ask for another appointment with a different doctor to fix this. The whole process is rather painful and unpredictable as you are totally dependent on one person's attitude and lack of attention. They should definitely improve it to be more transparent to clients. I wish I could see all the options online as a list to choose myself in advance letting a doctor to revise your choice and recommend, but not act as a "bottleneck". I was hoping to book 1 hour massage from the paid list but no slots were available. First time I booked zero spa treatments during my "spa" vacation as nothing looked attractive to me. I eventually went to UPA for a proper spa treatment. I hoped to have a dental cleaning, but no doctor was available till November. The canteen is only good for breakfast and lunch. I wouldn't recommend dinners as the choice and atmosphere is quite boring.
Victor Laikin
20.10.2023
Positives
I am very pleased with my stay at the Grand SPA Lituva hotel.
Andrei Petrilin
19.10.2023
Negatives
I suggest considering the possibility of limiting the number of groups in a vertical bath to 4 people. Often it was 5 or even 6 people, which led to crowding and inconvenience.
Ludmila Plotkin
15.10.2023
Positives
Staff is very helpfulNegatives
Minimum staff speak English, treatments spread all trough the day ,not leaving much time to do anything else outside of the hotel . Air-conditioning in the room only helps during hot days ,but not for heating. 1 of the nights temperature dropped and it was cold to sleep
Zinaida Vasilieitskaya
15.10.2023