references
Positives
Good medical base. A big plus is the water park at the hotel, with a large number of different steam rooms, and the possibility of daily free admission.Negatives
The attitude of the staff is friendly, I liked everything. The only thing that spoiled the overall impression was the consultation with the doctor Viktorija Sudziute. She is unfriendly, not friendly, indifferent, does not want to explain anything, information had to be pulled out with pincers.Positives
Good moods, sheltered walks to the spa and aguapark. Underground parking.Negatives
NetPositives
I am very pleased that I chose this hotel. Because the service and procedures offered, as well as the food are at a high level. Very friendly staff, conditions (cleanliness) everything meets European requirements.Negatives
Request: include additional cocktails between lunch and dinner (practised in other hotels) this would make it more enjoyable to spend time chatting and on the other hand, have a refreshing effect.Positives
The sanatorium has a wonderful location, friendly staff, food is beyond praise (tasty, varied), treatment is in accordance with my condition (all procedures are strictly on schedule, no queues), the opportunity to visit the water park was also very pleasing. The room is clean, daily cleaning and replacement of towels. I really liked everything!Negatives
A kettle in the room would be nice, it’s a little cool in the gallery when moving from the residential building to the medical one (the radiators were cool despite the end of October! Maybe the heating season has not yet arrived in Lithuania?). I took a universal treatment program (that is, for 15 days of stay with the day of arrival and departure, 75 procedures were prescribed) - according to the schedule, on some days there were 6-7 procedures - a little tiring, sometimes they ended at 15-16 hours, but for me I would like to walk around the city and its surroundings more! I think 3-4 procedures per day would be optimal.Positives
Very good sanatorium. Service at the highest level. Food is good. The staff is very attentive.Negatives
In the mini-suite the TV is very small, like a tablet, you can’t see anything. New people move in for the weekend. Noise, din, drinking and you can’t breathe from the smoking. There is no internet in the room, you had to go out into the corridorPositives
Nice boarding house. located in the very center of the city, close to everything. quick placement . They asked to change the room - practically no problem, the room itself is quite large. There is a refrigerator. A kettle - cups - tea is not provided, but they asked and they brought it. Only a kettle. The food is okay. You can always find something to eat. The treatment is very good (there is something to compare with) the staff is attentive.Negatives
Tips: install water near the treatment rooms - you will be thirsty. In treatment rooms, provide towels rather than requiring them to be brought from the room. There is no shampoo, conditioner or soap in the shower, but this is not critical. Just had to report it on the website. In general, the holiday was successful. Thank youPositives
The rooms are clean, cleaned every day. Towels are changed. The staff is polite and helps solve problems. The food is fresh and varied. The procedures are at a good level. Everything is on time. The hotel is located in a good central location.Negatives
1. It is necessary to install water coolers in the hospital. 2. Provide towels during procedures and do not take them out of the rooms. 3. During procedures, use new (disposable) sheets rather than using the same one. 4. Solve the issue with the elevator. I worked alone for the entire hotel, which can accommodate 4 people, and I had to wait for a long timePositives
Good, effective treatment, good location - everything is close and accessible. wonderful air, helpful staff.Negatives
There is construction opposite, but this is a temporary phenomenon. The pump room with mineral water in the building was not working for several days, and there is no warm mineral water outside. In this case, the purpose was to take warm water.Positives
Walks in the forest, next to the lake, visiting the water park. Amazing. I liked everything.Negatives
There was no negativity.Answer from Spa Hotel Lietuva - complex Grand SPA Lietuva
Уважаемая Татьяна Насирова, Благодарим Вас, что посетили комплекс "Grand SPA Lietuva" и оставили отзыв. Мы рады, что Вы были нашим гостем, и надеемся, что Вы отдохнули, восстановили силы и уехали с хорошим настроением – это и есть самая лучшая оценка наших усилий. С наилучшими пожеланиями, Вероника Эрхард, Менеджер по работе с VIP клиентами
Positives
Very good cuisine.Negatives
Poor performance of the cryochamber - queue and loss of timePositives
The location of the sanatorium, the quality of treatment and food and the work of the medical staff are excellentNegatives
Very weak internetPositives
We were on holiday in Lithuania for the first time. We really liked everything. Meeting, check-in, comfort throughout. Good procedures. A wonderful water park with a huge number of baths. All the staff are very friendly and polite. Everyone speaks and understands Russian everywhere. The buffet is ordinary. If you want something more luxurious, then our restaurant is at your service. I really liked the city with parks, lakes, bicycles. I really want to come back again and again...Answer from Spa Hotel Lietuva - complex Grand SPA Lietuva
Уважаемая Елена Шерешева, Спасибо, что поделились своими впечатлениями после отдыха в "Grand SPA Lietuva" и оставили отзыв. Мы рады, что Вы остались довольны качеством услуг, которые мы предоставляем. С нетерпением будем ждать новых встреч! С уважением, Вероника Эрхард, менеджер по работе с VIP клиентами.
Positives
My husband and I vacationed at the Lietuva Sanatorium, Grand SPA Lietuva complex from 09/17/2017-09/27/2017. Mini-lux room. This is the fifth time we have visited this resort. Previously, we lived in a standard room in Lietuva*** and in a mini-suite at the Druskininkai Hotel ****. As a result, we settled on the Lietuva*** mini-suite. This turned out to be optimal for us. The room is spacious and has everything you need. At our request, the maids provided us with additional pillows, a blanket and a kettle completely free of charge. We always use a universal program. The quality of the procedures is good, the medical staff is friendly and attentive. This time, the vertical baths in the mineral water pool were especially memorable.Negatives
The food is a little monotonous, but you won't leave hungry. Everything is delicious. Very small TV in the room. Chandeliers and table lamps are already in need of updating.Answer from Spa Hotel Lietuva - complex Grand SPA Lietuva
Уважаемая Светлана Новикова, Большое спасибо, что вновь посетили комплекс "Grand SPA Lietuva" и оставили отзыв. Мы рады, что смогли оправдать Ваши ожидания. Также благодарим за все Ваши высказанные пожелания и комментарии. Что касается маленьких телевизоров, действительно проблема имеет место быть, мы над этим работаем и постепенно меняем телевизоры на новые. В дальнейшем наши планы обновить не только настольные лампы и люстры, но и всю гостиницу "Lietuva". Ждём новых встреч! С наилучшими пожеланиями, Вероника Эрхард, менеджер по работе с VIP клиентами.