references
Olena Fatyeyeva
17.01.2024
Positives
I liked absolutely everything! Friendly staff, cozy room, delicious menu, quality treatments. Even a short stay at the sanatorium helped me recover in body and soul :) Next time I’ll come for longer :). Many thanks to all the girls and boys working at the sanatorium!
Merk Sebastian
16.01.2024
Positives
Thanks to the staff, very good attitude, always ready to help and advise to the best of their ability. Thanks a lot. MfG. S.M.
Marina Hauerhof
13.01.2024
Positives
It was a good short break, friendly staff, helpful. The food was good and sufficient, the room was big enough and clean, I would love to come back
Виктор Фурманн
04.01.2024
Positives
Ideal location, cozy environment, friendly and helpful. Thanks a lot, everyone. I would also like to mention the reception workers, Monica, and Galina. We express our special gratitude to Galina. Upon arrival in Karlovy Vary, we found ourselves in a very unpleasant situation (the situation had nothing to do with our stay at the hotel). Galina helped resolve issues on the spot, and only thanks to her we returned home safely.Negatives
No negatives, just negatives -cleaning every day, but very mediocre. It felt like wet cleaning had not been carried out in the bathroom at all; lumps of already collected dust were flying on the floor and in the corners. The weather was rainy, so the shoes were dirty. It was difficult to get into the room without staining the carpet near the door. I hope the dirt was at least removed before the next guests arrived. - food - don't expect variety and delicacies. The choice of food is not large, but everything is very tasty, home-made.
eugen sawalko
03.01.2024
Positives
Everything is fine, preferably Availability of a clock in the room. Thanks a lot, everyone. Anna and Evgeniy Zavalko..
Elena EROFEEV
01.01.2024
Positives
I would like to note the professionalism of all three administrators at the counter. Special thanks to one of the teams of cooks and waiters, the women are mostly older, but very sincere, friendly, despite the hard work. Especially the brunette woman, unfortunately we didn’t recognize her name, but her friendliness and smile were the biggest advantage of this hotel.Negatives
Every year we vacation in Karlovy Vary two or three times. We were at this hotel for the first time, and spontaneously took what was left on the website. We arrived on the weekend, only saw the doctor on Wednesday, on Thursday we were planning Prague, some of the procedures were removed from us, making it clear in a rude manner that these were our problems, either the trips or the procedures. Later the procedures were returned to us, but the mood was already ruined . The location of the pool is not convenient. The pool is free, but very small and in one room along with two saunas and two open showers, this gives a feeling of discomfort. The food is monotonous, there is a problem with fruit. I won’t write about the other disadvantages, we definitely won’t return to this hotel again.
Harry Buterus
31.12.2023
Positives
Everything was fine, very friendly ladies at reception, very helpful, gave us good advice, thank you very much.Negatives
Unfortunately there are no parking spaces nearby, apart from four that you have to reserve in advance. But everything else 👌 P.S. Trip to Prague was very nice, we had a good tour on behalf of Valentina, but visiting the beer cellar "U TEMPLARU" is the biggest disappointment, I'm sorry but I can't express it any other way. A 0.5 liter beer around €8, 0.02 Becherovka over €11, that says it all.
Galina Dzhangulova
30.12.2023
Positives
Good. food. Polite staff.Negatives
The room is in terrible condition. Very dirty carpet. The TV remote did not work well. You always had to beg for shampoo...
Irina Talanova
25.12.2023
Positives
friendly, kind attitude of all members of the sanatorium service team towards guests. Special thanks to the sanatorium.com team for their clarity, punctuality in terms of organization and customer awareness.Negatives
Not a reproach to all participants in organizing the holiday! The weather is dull, rainy, not Christmas-like.
Tamara Molodcova
21.12.2023
Positives
If you want to be healthy, I highly recommend it. Thanks to the staff for the excellent job.Negatives
No
Tamara Tihonovica
21.12.2023
Positives
got a lot of positive feedback and had a good restNegatives
No
Lolita Onckule Berziņa
21.12.2023
Positives
Have a successful and wonderful holidayNegatives
all OK
Kristine Bicane
21.12.2023
Positives
Wonderful holiday and positive in everythingNegatives
everything was great
Iveta Mukane
21.12.2023
Positives
Thanks for the positivity in everythingNegatives
All was good
Nadiia Husieva
20.12.2023
Positives
Thank you very much to the hotel staffNegatives
there is too much chlorine in the pool water
Maria Deiwald
17.12.2023
Positives
I really enjoyed visiting the sanatorium! Thanks to the staff.
Mikhail Popov
11.12.2023
Positives
This is our first time at the Tchaikovsky sanatorium, although we visit Karlovy Vary regularly. The sanatorium, to be honest, turned out to be higher than our expectations 👌 Everything was on the level from the meeting at the airport by the Sanatoriums representative to the reception at the hotels 🙏 Warm, clean, comfortable beds, ringing bells, next to the Orthodox Church of Peter and Paul, the location is excellent for us, the promenade for the soul and just eye-catching 👍👍👍It’s a pity it’s not enough, we were limited on time 😴
Inge Becker
09.12.2023
Positives
The sanatorium and the Tchaikovsky Hotel functioned very well.Negatives
The food was often just a little warm
Airat Sakhiev
04.12.2023
Positives
Great respect to the hotel management for keeping the hotel operational in difficult times! Also thanks to all the staff during the procedures. In general, Spa Hotel Tchaikovsky is the golden mean of price/quality!Negatives
Wish: - The cuisine has lost its national Czech flavor. Work on this issue.
Waldemar Schmidt
27.11.2023
Positives
Dear day, all the girls had a great rest... well done The kitchen is also great We are satisfied, I recommend it to everyone. Thank you
Juri Jakobi
26.11.2023
Positives
We really liked it, everything was super, very nice staff, the parking space is convenient, it’s better to reserve in advance, the only thing we would like is that the cobwebs on the ceiling would also be removed, we will be happy to come again, thank you all very much.
Rose Prinzbach
26.11.2023
Positives
Everything was very well organized, the staff was always friendly and helpful. The applications were very good.Negatives
There were no German-speaking contacts. The food was only very slightly warm in the evening, but the quality was good. There was a lack of information for events in Carlsbad. Often only in Russian or Czech
Vasyl Ovcharov
22.11.2023
Positives
I liked everything very much. We were very pleased
Andrej Loban
22.11.2023
Negatives
Unfortunately, after two weeks of treatment, on the last day I fell ill with Covid. It would not be bad for the doctor to do a control test upon arrival or to somehow think through this issue for the management of the sanatorium. With such a crowd of people, this is a breeding ground for disease!
Liana Garangaseva
19.11.2023