references
Анастасия К.
13.10.2014
Positives
We liked the hotel. The undoubted advantage is the large swimming pool. The room was comfortable. Every day high-quality cleaning. The food is very good, many different salads, meat dishes. The treatment is good, there are many procedures.
Наталья С.
01.10.2014
Positives
The impression is that this is an excellent sanatorium in all respects. Nice comfortable rooms, clean and tidy. Linens are changed regularly. The staff is tactful. Despite the fact that the sanatorium is quite large, there were no problems with movement, the elevators work well. I was pleased with the food.
Контантин Г.
26.09.2014
Positives
The resort has an excellent location, very convenient. Large comfortable swimming pool. good treatment base, I really liked the water procedures, almost all of them are carried out in thermal water. The food is excellent. I recommend the sanatorium!!!
Andrej .
21.09.2014
Positives
It’s convenient that there is parking right next to the hotel. Excellent treatment and in general I had a good rest and treatment
Марина Л.
03.09.2014
Positives
Excellent treatment, very pleased with the procedures and how they were carried out. The food is excellent. In general, the hotel is comfortable.
Алина К.
15.08.2014
Positives
I liked the thermal for the price. We chose it for a long time, probably read more than a hundred reviews. A lot of people relax there and everyone writes what and how. Of course, the subjectivity was confusing. I won’t lie, we went to Thermal with a certain wariness. Fortunately, the fears were not justified. Outwardly it looks modest, but inside everything is quite comfortable. I really liked swimming in the open one; it had a great view of Karlovy Vary. The procedures were done with high quality, the only thing was that the massage seemed frankly weak to me.
Иван Ч.
13.06.2014
Positives
Impressions about the hotel are good. What I liked most was going for a swim in the outdoor pool. The treatment facilities are normal, there are many procedures, there are no queues, but the main thing is to come on time. If you don’t live on the upper floors, it’s a little inconvenient because the elevators are always busy and you can easily be late for procedures, and your legs don’t allow you to run up the stairs, otherwise the whole treatment will go down the drain. At the same time, diligent staff makes up for the inconvenience.
Алина П.
03.06.2014
Positives
I would like to note that the treatment was of high quality; personally, my expectations were met in this regard. The room has a beautiful view of the city. The food is excellent.
Надежда П.
30.05.2014
Positives
The main advantage is the medical facilities and large pools where you can swim with good exercise. Medical procedures are carried out precisely on time, there is no fuss, the staff in the treatment area is in no hurry and does not shorten the procedure time.Negatives
The restaurant is bustling, there are a lot of people relaxing, it’s impossible to eat in peace, there is the clanking of dishes and people constantly scurrying here and there.
Елена П.
16.05.2014
Positives
Full nutrition, dietary table. The quality of the procedures is satisfactory. The medical staff is surprisingly polite and friendly. So there were no special problems.
Виктория С.
18.04.2014
Positives
The hotel is not bad, but the procedures are essentially universal, like in all other hotels in Karlovy Vary. The staff works well, never during the entire stay has there been a situation where maids entered the room without permission when there was a do not disturb sign (which cannot be said about some other establishments in Karlovy Vary). The real gem of the hotel is the outdoor swimming pool.
Анатолий Р.
29.03.2014
Positives
The sanatorium is not bad. During the high season there is an influx of people; Thermal, of course, surpasses ordinary spa hotels in terms of the quality of treatment. If you come solely for the purpose of treatment, then minor inconveniences may not be noticed.
Ирина М.
25.03.2014
Positives
A good hotel, first of all, in terms of treatment, a huge medical part, many procedures, pleasant staff, very good service.
Владислав С.
15.03.2014
Positives
Level treatment. good diet. I liked the service, the staff is tactful. Even the closets in the rooms can be locked. In fact, there is no need for a safe. There were no cases of theft here, as they say. The hotel values its reputation.Negatives
There were so many people that the elevators couldn’t cope, and we were late for the procedures for the first 2 days.
Валерий О.
01.03.2014
Positives
Overall, I liked it, the treatment facilities are good, there are a lot of procedures, all procedures, even massages, are done with high quality.
Анна Н.
08.02.2014
Positives
I liked everything, especially the treatment process and the choice of procedures. The package we bought included only medical procedures; we purchased wellness treatments ourselves individually. The prices are quite reasonable. In all other respects the hotel is decent.
Ксения Ш.
05.02.2014
Positives
The rooms are good, the view of the city is beautiful. In the evening we sat on the balcony for an hour, admiring the city. The contingent is mainly elderly people who came for major medical treatment. The staff is friendly, they speak Russian. The hotel's interior is not very good, it looks like classic Soviet sanatoriums.
Vladimir P.
17.01.2014
Positives
I liked the pool with saunas, the location is very good - it’s a 7-minute walk to the springs, the elevator worked fine, the rooms are very warm and everything is comfortable. The restaurant doesn't have a "canteen" feel, it's cozy, and there was a pianist playing at Christmas. The food is decent, there is fruit, there is always tea with lemon and mineral water
Анна Я.
14.01.2014
Positives
Everything is good in the sanatorium, I especially liked the balneocenter. I also want to highlight nutrition.
Elena V.
30.11.2013
Positives
The quality of treatment, the procedures offered in accordance with my wishes, friendly staff, good nutrition and most importantly, varied - a lot of vegetables and fruits (in season). I didn’t regret a single minute that I chose “TERMAL”!
Elena R.
25.09.2013
Positives
I liked everything very much! The main advantage is the functionality of the sanatorium and the system for organizing the provision of medical services - everything is clear, without fuss, wonderful honey. staff. The only note is the operating hours of the pool and fitness room on the -2nd floor. You can’t get to the fitness center in the morning, since it’s from 13-00, and you can’t get into the spa area at 20-00. Moreover, the sauna is also turned off at 20-00. I really wanted to relax in the sauna in the evening, but alas!
Григорий О.
16.09.2013