references
alla abramovich
31.05.2018
Positives
I want to come again. I really liked the SPA resort Marianske Lazne. The plus and minus of both the town and the sanatorium are very hilly terrain - gymnastics and physical education are provided for you. Not bad cuisine - we don’t eat pork or meat and dairy, but we could always choose (both on the menu when ordering and when serving *buffet*) what we like. And what a cute chef! Good medical facilities, pleasant medical staff. Doctor Kozlovskaya is a lady, as they say, *with pepper*, but we heard something that no one has ever said.Negatives
There wasn't much negativity. We just have wishes. Treatment. It would be nice to add traction (traction), preferably in min. water. Vacuum massage (with cans) would also be nice. Nutrition. We actually like herring and sandwiches with curd additives for breakfast. And salads for breakfast don’t hurt... Transfer from the airport to the hotel should be at reasonable prices. 130 euros is too much.
Валентина Сергеева
29.05.2018
Positives
In general, everything is fine.Negatives
Add buckwheat porridge to your breakfast order. For thoughts, cereal, put hot milk. Buy a coffee machine and everyone makes their own coffee. The blonde waitress is out of place. Does not match!!!!
Marina Brigadirova
14.05.2018
Positives
Friendly staff and well-thought-out procedures made it possible to receive good treatment. Cozy room, even better than what I booked. It’s easy to navigate where each procedure is, everything is strictly on time. The sanatorium is located a little on the mountain, walks through the forest are right on the doorstep. I was left with a very good impression of the treatment.Negatives
Not a negative, but a wish to improve the Wi-Fi in some rooms.
Dmitry Eletski
13.05.2018
Positives
The hotel's location is very good, the forest begins right outside the gate. It is very convenient that everything (accommodation, treatment, food, swimming pool) is under one roof. Qualified doctor's appointment. The quality of treatment and service corresponds to the price.
Sergiy Usov
12.05.2018
Positives
The sanatorium is located in a very good location. There is beautiful nature around, wonderful clean air, a wonderful calm atmosphere of the Marianske Lazne resort. Mineral water has a very good effect on the body. Large selection of treatment procedures.
Vadim Alekseenko
10.05.2018
Positives
We were at the Royal Hotel for the second time, we liked everything. We plan to visit it in the future.
Светлана Иванова
09.05.2018
Positives
Very nice, helpful staff. All procedures are strictly on schedule, no delays. Clean rooms. Great location.
Igor Moiseev
06.05.2018
Positives
A very cozy, homely hotel with high-quality medical facilities and attentive staff. Fifth time in this hotel, everything is still wonderful
Nina Dmitrieva
05.05.2018
Positives
The location of the sanatorium is excellent, it is pleasant to wake up in the morning to the singing of birds. An attentive doctor, Mrs. Magdalena Kozlovska, after an examination, prescribed very high-quality procedures. Wonderful, smiling, friendly nurses. The maid diligently cleaned the room every day. I have come to Marianske Lazne several times in other sanatoriums, but this one left the most favorable impression. Wonderful hotel, forest, spring, fabulous city! Every day someone cares about your health! I didn't want to leave. Many thanks to all the staff of the sanatorium. See you next time. Special thanks to Sanatoriums. I liked the very clear work on booking the hotel and transfer.Negatives
I didn’t have any particularly negative impressions
Volodymyr Altshiler
05.05.2018
Positives
Everything was just great. We will recommend it to everyone. THANKS A LOT.
Евгения Щербакова
04.05.2018
Positives
I am very pleased with the time spent at the Royal sanatorium. I liked the accommodation, food and treatment. Availability of a swimming pool. Large park. Clean air. If possible, I would like to come to you again. E. Shcherbakova
Emilija Kolomijeca
01.05.2018
Positives
Everything is very good • But when choosing a sanatorium, I didn’t pay attention to the steep descent to the colonnade everywhere. This is essential when choosing. But this is purely my misfortune. Wonderful forest around!Negatives
There are basically no downsides
Olga Vasilyeva
21.04.2018
Positives
If you like to walk a lot through the forest and mountains, you will definitely like it! Silence, stars and birdsong contribute to the procedures. Wonderful staff, wonderful cook and good treatment.
Tatyana Lyadnova
18.04.2018
Positives
The head doctor is a professional and carefully conducts examinations and gives recommendations and prescriptions. Almost all the medical staff are very responsive, greet you with a smile and try to help if something is not clear. The situation at the reception is the same: positive and helpful. The hotel has a good swimming pool, available all day until the evening; very convenient and usefulNegatives
The restaurant staff could be more friendly, although most of them are, but 1 - 2 people spoil the picture and the mood. For breakfast, it would be great to include dried fruits, nuts and more variety of fruits in the menu
Nijole Ritina
18.04.2018
Positives
The location is in the forest, quiet and peaceful. The food is good. The staff is friendly. Quiet, the springs are a 5-7 minute walk from the hotel, wonderful walks, clean air. Many thanks to all the staff of the sanatorium! The rooms are bright, clean, very warm. The atmosphere in the hotel is friendly, all the staff speak Russian. Nice pool. I really liked the food! There is a large selection of dishes, balanced to suit different diets. I would like to note the non-formal, professional reception of the doctor.Negatives
I didn’t like the doctor and the procedures she prescribed. I would like the doctor to be more attentive. She didn’t really listen to us. No advice on paid procedures! Very hard mattresses on the beds. Sleeping on such a bed is very uncomfortable. The number of gas injections per procedure is only 6, in other sanatoriums ML and KV - 10-12. Instead of receiving procedures within the quantity specified when booking, you have to buy them in addition. And mud baths, although I asked for it AT ALL did not appoint. The young nurse on carbon dioxide baths must either be replaced or trained...
Lyudmyla Perepelytsya
15.04.2018
Positives
The location is in the forest, quiet and peaceful. The food is good, but the choice is not great. Tea and coffee at lunch and dinner are free. The staff is friendly, with a few exceptions.Negatives
I didn’t like the doctor and the procedures she prescribed. One of the waiters in the restaurant (blonde) is not very friendly. She refused to bring coffee with dessert for lunch because... we have already drunk tea. Other waiters brought it, and even offered it themselves. There was an unpleasant aftertaste.
ELENA LEVKOVICH
09.04.2018
Positives
Good afternoon, I rested in your sanatorium for the first time, everything was fine, if it works out, I’ll come again next year.
Жегалова Елена
08.04.2018
Positives
Silence, the springs are located 5-7 minutes walk from the hotel, wonderful walks, clean air, quality treatment! Baths with mineral water, mud therapy - everything is on the level!!!Negatives
Practically no, only the desire to reform the food system a little - more dishes for dietary nutrition, boiled meat or fish, vegetables, etc. It is at the buffet, and not by order...
Александр Маллер
05.04.2018
Positives
Many thanks to all the staff of the resort! Everyone is very friendly and attentive. The cuisine is incomparable. During the 10 days we were there, the dish was never repeated. Everything is very delicious! The plan of procedures was convenient, since we were with a small child. Everyone during the procedures was also attentive. The rooms are bright, clean, very warm! Beautiful view from the window!Negatives
I wish the doctor was more attentive. She didn’t really listen to us. No advice on paid procedures!
ALLA DANILOVA
05.04.2018
Positives
The sanatorium leaves an overall positive impression of the time spent. A qualified doctor, competent medical staff, impeccable support staff - the whole team works positively. I would especially like to note the work of medical instructors in individual gymnastics and gymnastics in the pool. The range and quality of food is at a decent level.
Valentina Natalina
04.04.2018
Positives
The sanatorium is located in a park area. Friendly staff, if desired, you can reschedule the time of procedures. The hotel pool is available during the day. We rested for the second time.
Anna Vlasova
01.04.2018
Positives
I liked it very much!!! I would like to commend the work of the restaurant. Nice girls work in restaurant service. Thank you for knowing Russian. Huge respect to the turn! He is a handsome, kind man and cooks very tasty food. Excellent presentation of food! There is a nice, helpful girl bartender working at the bar, but the young man bartender who replaces her is not at all kind. The reception is also excellent! Always provided the required information!Negatives
Some nurses are not up to par. For example. some masseuses did massages for 10-12 minutes and were not of good quality. Some nurses did not change disposable head towels and sometimes even sheets between clients. I would like to point out that SOME! In general, the staff's work is very good.
RINAT KUZAKHMETOV
01.04.2018
Positives
thank you. everything was at the highest level, we were very satisfied, we will definitely come back
Tatiana Sapelkina
26.03.2018
Positives
Friendly staff who fulfill all the requests of vacationers. High-quality procedures.
Наталия Чиркрва
25.03.2018
Positives
I liked everything very much. Well done everyone. Thanks a lot. We will come to you again.
Галина Конькова
23.03.2018
Positives
Instead of the booked single room - a two-room apartment, clean, quiet, warm, comfortable bed. The medical staff is attentive and friendly, changing procedures is no problem, all procedures are on time. The restaurant has a large selection of dishes for dinner and delicious fruit. Swimming pool, hammam, wonderful.Negatives
The number of gas injections per procedure is only 6, in other sanatoriums ML and KV - 10-12. The quality of the massage leaves much to be desired. Lack of a coffee machine in the restaurant, sometimes over-salted dishes and grated vegetables in water, it’s not clear why...Answer from Spa Hotel Royal
Мы бесплатно предлагаем чайник на обед и на ужин для русских клиентов. B случае дополнительного желния чая - его можно заказать y персоналa.
PETRO ZGIRIN
20.03.2018
Positives
Everything is fine, thank you for a good rest and treatment
Lyalya Shakurova
15.03.2018