references
Positives
Everything was very good, we will come again if possibleNegatives
Two weeks is too shortAnswer from Spa Hotel Egle Economy
Добрый день, Мы рады, будем ждать Вашего возвращения. С уважением Санаторий «Eglės sanatorija»
Positives
As always, the treatment and recovery services offered are at a top level. The process has been greatly improved. As always, the food is a matter of taste, unfortunately some of it is cooked to death, but otherwise you can't complain. Rooms are good. The surroundings are simply unbeatable and it's a lot of fun to run in the forest. People are also happy about the free fitness offers. Employees are all good.Negatives
In my room (building E2, room 316) there is a carpet that is in disrepair. Apparently the people there have immortalized themselves using all possible means, what exactly I don't want to know.!!!! SOMETHING SUCH SHOULD NOT BE!!!! But that's not the fault of the cleaners, because they can't do magic. I doubt it's the only room with such a problem and would rather put down linoleum or whatever and a few carpet runners. I don't know who arranged the transfer to the airport, but the fact that I have to sit at the airport more than 5 hours before my own flight because of people leaving with an early flight is an outrage and made me very upset!!!!!Positives
Very comfortable, healing air, I actually lost several kilograms!Negatives
Disadvantages - in the organization at the reception - sometimes the schedule included inconvenient times for procedures and it was impossible to make it in time for lunch (I’m generally silent about the pool during breakfast). I had to change the schedule 2 times. And there was another big minus in the food - ice cream was served in the evening (when it is absolutely forbidden to eat it!!!), and soups only during the day, although sometimes I really wanted a light dinner in the form of soup...Answer from Spa Hotel Egle Economy
Добрый день, Спасибо за ваш комментарий, мы ценим его как помощь в улучшении качества предоставляемых услуг. С уважением Санаторий «Eglės sanatorija»
Negatives
Based on reservation 209947209, we extended the stay of guest Mikheeva for one day. That is, she stopped by on November 8, not 9. In your correspondence, you indicated the price for an additional day of 83.2 Euros with food and treatment (specially specified). Upon check-in, they charged the guest 100 euros and provided neither food nor treatment.Answer from Spa Hotel Egle Economy
Добрый день, Спасибо за ваш комментарий, мы ценим его как помощь в улучшении качества предоставляемых услуг. С уважением Санаторий «Eglės sanatorija»
Positives
We had a great time! The treatment was excellent, my health improved. Very polite and friendly staff, beautiful nature. Thank you!Answer from Spa Hotel Egle Economy
Добрый день, Мы рады, будем ждать Вашего возвращения. С уважением Санаторий «Eglės sanatorija»
Positives
Fresh air. There is no chlorine smell in the pool. Clean, well-groomed area. Delicious and varied food for different tastes. Clear organization of time-based procedures.Negatives
On the day of departure, my free transfer from the sanatorium to Vilnius airport was scheduled for 06:30, although my flight was at 16:20, which I reported in advance. Thus, I lost half a day, and I spent more than 6 extra hours in the airport waiting room.Answer from Spa Hotel Egle Economy
Добрый день, Спасибо за ваш комментарий, мы ценим его как помощь в улучшении качества предоставляемых услуг. С уважением Санаторий «Eglės sanatorija»
Positives
We had a very good rest. The staff is very friendly, the procedures are good. This is not the first time I have come and I would like to note that the food has become much better. Large selection of dishes that are not repeated. Sometimes it’s even a pity that they are not repeated, because I really liked them. There were small little things that made our stay a lot easier. Agree that a centrifuge in a pool is a big plus. You don't have to carry a card for lunch, which is also a plus. We were very lucky with the weather and this allowed us to often walk in the forest. The forest is simply wonderful. I was satisfied, I will come again.Negatives
There are several points that I would like to draw attention to: 1. It is good that there are separate places for smokers so that they do not poison the air for vacationers. But why they placed a booth for smoking rooms under the windows of the residential building and near the path along which vacationers go for procedures is not clear. 2. When checking in, it would be possible to offer a choice of floor, a small thing, but it wouldn’t be bad. 3. There are unpleasant memories of the locker room with mud wraps. The procedure was carried out in different rooms, but in one room each time there was an uncleaned puddle. It’s not very pleasant to undress while standing in a puddle that has flowed from a stranger. I understand that workers carry out wet cleaning after each client, wash away dirt from the walls and floor, but the locker room, you see, must be dry. 4. Didn't like the confectionery. Everything tastes the same, it feels like the same base is used for all the baked goods. 5. I was very hot in the locker room at the pool. For my taste it could be a little cooler, but that's just my personal feeling.Answer from Spa Hotel Egle Economy
Добрый день, Спасибо за ваш комментарий, мы ценим его как помощь в улучшении качества предоставляемых услуг.С уважением Санаторий «Eglės sanatorija»
Positives
Polite, professional service staff. Every year something new appears that pleasantly surprises. Loved the hammocks and ice cream for dinner. An excellent program of free time - concerts, games, competitions, cinema. The time of the procedures is well planned, you can do everything without unnecessary stress. Beautiful well-kept area. Variety of fruits. Very tasty food.Negatives
I was disappointed with the work of the Egle+ registrar, who issues the invoice. Despite the fact that we came to her 3 days before departure, and she herself set a time for us to come, we had to wait an hour and a half in a stuffy room. At the same time, she had no clients, but was completely ignored. We came up several times to remind ourselves, but the answer was the same: “Wait.” Although the procedure itself only took 10 minutes! I would also like to recommend putting up more signs on the health path, because... when you reach a fork in the road, you don’t know where to go next. It would be a good idea to mark the different routes and put up signs every 500m to ensure you are taking the correct route. I would also like to ask the concert hosts to sometimes speak Russian, because... we come from other countries and do not understand Lithuanian.Answer from Spa Hotel Egle Economy
Добрый день, Спасибо за ваш комментарий, мы ценим его как помощь в улучшении качества предоставляемых услуг. C уважением Санаторий «Eglės sanatorija»
Positives
We are resting for the third time. We hope to come again. Thanks to all the staff for a wonderful holiday.Negatives
A lot of delicious food! It's hard to resist. But this is our negativity, not the sanatorium! :)Negatives
The very large distances between the ABS buildings and the dining room lead to the fact that there is no energy left for a walk. Inconvenient pool opening hours.Positives
Excellent quality of medical care, well-equipped medical infrastructure, cleanliness in residential and medical premises, and most importantly, an incomparable landscape with flower beds, a tamed stork and an abundance of coniferous trees, a well-groomed young pine forest where you can find porcini mushrooms, healthy airNegatives
Our trip to Druskininkai was marred by several points: (1) we had to wait 4 hours for the next flight Riga - Vilnius, because... the airport did not meet the inspection time + (2) wait another 4 hours at Vilnius airport, while the driver of the sanatorium was collecting passengers from 2 flights from Germany, as a result: (3) we got to Druskininkai not on September 9 in the evening, but on September 10 at 5 morning. In addition, (4) the intensity and scheduled time of the procedures (approx. 5 per day) did not allow one to calmly, without haste, eat in the dining room; sometimes one had to choose between eating and the procedure (!!) (5) There were practically no free people in the dining room seats at the tables if you do not arrive at the very end of the allotted time.Answer from Spa Hotel Egle Economy
Ответ от партнера по трансферу: Уважаемая Татьяна! Приносим от лица компании Sanatoriums извинения за причиненные неудобства при встрече в аэропорту. Хотим отметить, что в деталях бронирования и на сайте указана информация по бесплатным трансферам из аэропорта до санатория Эгле: Обращаем ваше внимание на то, что время ожидания бесплатного трансфера может составлять до 4 часов, а в ночное время (с 23:00 до 04:00) бесплатные трансферы не осуществляются.