references
Elena S.
26.05.2024
Negatives
Unfriendly staff in the kitchen. Very small rooms in the palace.
Irina G.
26.05.2024
Positives
Very friendly staff.Negatives
The street where the hotel is located is undergoing renovation work. Possibly noisy, but this is my guess, since the window and balcony of my room face the other side
Elvira S.
20.05.2024
Positives
We were in the Palas, much better equipped, my bathroom, underfloor heating etc.Negatives
There is currently renovation work going on in front of the hotel. No possibility to sit outside, too loud. Food is often cold, too home-cooked, tasteless. No possibility to sit on the balcony.
Günter R.
20.05.2024
Positives
Treatment very good staff very friendlyNegatives
Parking was a disaster, construction site in front of the house, lots of noise and loud construction noise. To book a parking space, I got a slip of paper that allowed me to park in the city, but I had to walk 600 m to the hotel every time.
Sergej M.
19.05.2024
Positives
I liked everything very much, thank you. Very nice staff, we especially want to thank Monica. Health and love to everyone.
Helena D.
19.05.2024
Positives
Treatments were very good. Food was sufficient.Negatives
Long queue in the morning for only one coffee machine.
Lidiya S.
18.05.2024
Positives
I rested in the Cajkovclij sanatorium for the second time. Convenient location of the hotel. The hotel staff is wonderful, responsive and attentive to vacationers. Thanks everyone.
Grigori M.
16.05.2024
Positives
Peace, quiet, friendly staff and nurses. The food is very goodNegatives
It is advisable to change the old sagging mattresses and pillows in the room. I would also like a newer TV, the sound is very bad
Oksana I.
15.05.2024
Positives
We liked everythingNegatives
It’s a pity that the door to the street doesn’t open on the other side, you have to make a big circle)
Elena Z.
12.05.2024
Positives
We had a great vacation and combined it with treatment and recovery. Friendly, qualified staff, daily room cleaning, delicious food, thank you.Negatives
You could pay attention to sauna reservations, people don’t know and don’t follow the order, and you could also add a gym with therapeutic training to the list
Svitlana S.
12.05.2024
Positives
Good afternoon, I am resting at the sanatorium again. This year I came with friends. I like the location of the hotel and the attentive and friendly staff here. It was good to see both Pani Galina and Pani Monika at the reception again. Always a smile and a desire to help. The food is varied, there are a lot of baked goods, there are dietary dishes. Pani Petra's treatment department is always clean and has high speed of service. Friends liked it too. We hope to come here again.
Nadja E.
05.05.2024
Positives
Very good location. Not far from Sadovaya Colonnade. Very nice staff. Clean rooms, a bit older, but have everything you need.Negatives
During our stay, there was a large construction site right outside the door. Those arriving by car should take this into account.
Robert R.
05.05.2024
Positives
We really liked everything. Excellent location of the hotel, competent and polite staff, delicious varied food, rooms are cleaned every day.
Peter A.
03.05.2024
Positives
Overall I really liked everything This is our second visit to the Tchaikovsky resort and hotel. We hope that we will come again. Transfer without any comments at all. We had Alexey as our driver both there and back, we were delighted with him.Negatives
No negativity.
Ирина М.
02.05.2024
Positives
I came to Tchaikovsky for the first time with a special child (my daughter has been disabled since childhood) and received a lot of attention and understanding of my situation. Everyone was attentive, and my daughter’s number of seizures decreased after the procedures. Thanks everyone.
Людмила В.
02.05.2024
Positives
Everything was well organized. Special thanks to Petra. Very responsive and understanding of other people's health problems. Over the years of work, her heart has not hardened towards people’s problems. Thank her very much. Michael, thank you very much too. All the workers at the reception are competent and polite. Special thanks to the plvars. This year I was very pleased with the kitchen. It was delicious and beautifully presented. The restaurant workers are all polite people. I am planning to come again in the fall for rest and treatment at Tchaikovsky.
Saida G.
01.05.2024
Positives
Hello! Thanks to everyone I was pleased. And the room and the processors and the food! Thank you.
Irina D.
25.04.2024
Positives
The hotel is in a beautiful location, the rooms are cleaned efficiently, we had a very warm room but not enough space, even for two.Negatives
Upon arrival, we were a little lost on which side to enter the hotel. There is no information on the back of the hotel. I had to stand at the information desk for about 4 minutes, waiting for the employee to talk on the phone. From the conversation it was clear that the conversation was private, not about work. The food was tolerable, there wasn’t much variety, it was somehow difficult with fruits. Although we had half board, there was probably enough for lunch. The swimming pool and sauna were particularly inconvenient. The pool is small, there are no lockers for things, you need to bring your own towels from your room. There is no place to change clothes as such. Sharma. Everyone who is there changes clothes after her. Despite the fact that the website indicates free access to the sauna, it must be booked in advance. At the same time, everyone who is there also enters the sauna. The question is, why make it so complicated? As for the rest, spending time, even as we did, without treatment, is quite acceptable.
Robert S.
21.04.2024
Negatives
Friendliness, cleanliness of the room is awful. Problem with sauna, we have never seen anything like it. Parking space????????;;;;? I don't want to go on holiday in this sanatorium again.Answer from Spa Hotel Cajkovskij
I am sorry that you did not enjoy your stay with us. We always try to be helpful and many guests are satisfied with our hotel and come back again.
Tatjana K.
15.04.2024
Positives
Everything was great! We had breakfast and lunch. It was enough and delicious.Negatives
In my room 210 there is only one socket under the table, none next to the bed
Svetlana S.
14.04.2024
Positives
Excellent location of the sanatorium, friendly staff, but that’s where the positives end.Negatives
The room in which we were placed did not correspond to the one shown in the photographs and videos on the website when booking, a very small bathroom in which it is absolutely impossible to place washing utensils and cosmetics, there is only one socket in the room and it is somewhere far under the table. The food is quite monotonous, of course you won’t go hungry, but you won’t get much pleasure either. Once in 10 days there was red fish, which ran out 5 minutes after the restaurant opened, they tried to convince us that there were 40 servings of fish, while there were no more than 15 people in the restaurant at that moment.
Waldemar W.
13.04.2024
Positives
Cleanliness, daily cleaningNegatives
The coffee in the machine is tasteless I didn’t get to see the doctor, although I had an appointment. She just didn’t come out and after half an hour I left For the same money it was possible to book in other hotels with a course of treatment, but I didn’t know. Now I know
Tatiyana S.
12.04.2024
Positives
Everything was wonderful! Wonderful, very tasty food! Thank you very much!
Галина Г.
11.04.2024