Reviews about Chateau Monty Spa Resort 4* (Marianske Lazne, Czech Republic) for 2024 – Hotel rating and expert opinion

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Spa Hotel Monty

Příkrá 218/4, 35301 Marianske Lazne
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Exceptional Reviews: 501
9.1
10
overall rating
8.9
10
treatment rating

references

Valentina M.
22.08.2018

Positives

-the hotel is located on a mountain, in the forest, wonderful air, silence -a free car goes down to the city every 2 hours for vacationers (5 min drive) -the hotel is quiet, vacationers do not disturb each other, good isolation -all procedures are on time, there are no queues -comfortable bed, clean linen -very beautiful interior and thoughtful design of the hotel -musical evenings in the bar (2 times a week) -friendly staff

Negatives

- it’s boring in the hotel in the evening - the operating time of the machine that goes downstairs needs to be extended to 8 hours - there is no shampoo, body cream and other small accessories in the room (although a 4-star hotel assumes this) - the pool closes early - there is no free drinking water water in the room or coolers on the floors - no kettles in the rooms - no tea and other drinks for dinner (for a fee only) - the dishes are a bit monotonous, the choice of dishes is small - sheets are not changed during the procedures, they must be either disposable or issued individual ones - near the hotel there is not a single bench in the shade, all the benches are old, it would be nice to renovate/change - no music in the evening in the bar - the pool is small, the water area could be increased if you remove the flower bed and the bench along the window; Place flowers in pots along the windows
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Алина К.
21.08.2018

Positives

Location. Pool. Small children's corner.

Negatives

Good location, comfortable rooms, apartments, poor food, no variety, the taste is still nothing, but every day the same set of dishes, practically no fruit, dinner until 20, but if you come at 19:30, then many dishes are no longer there and they are not available bring. honey. the staff did not make a pleasant impression, always with dissatisfied faces, the schedule is inconvenient, in order to change, you need to come at a certain time to a certain person, who is also not always there. Despite the very good location, it is definitely not worth a repeat visit.
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Kuleshov V.
16.08.2018

Positives

Renovation work is underway and therefore there are problems with visiting the pool..
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Maria E.
12.08.2018

Positives

Excellent location - partly because of it we chose this hotel, we like to be active)) The edge of the forest provided the freshest air and silence, daily multiple climbs up the hill gave the necessary exercise. The hotel is located approximately halfway between the main colonnade and the Ferdinand colonnade, which is very convenient: in the morning to Ferdinand, in the evening to Caroline and the singing fountain)) Beautiful apartments, comfortable bed, good quality bed linen and towels. The bathroom has pleasant liquid soap and excellent water pressure)) The restaurant always has a choice of dishes for every taste - both for a healthy diet and for those who like higher-calorie foods. Good breakfast, hearty lunch; For dinner there is always a large selection of appetizers, beef-pork-chicken-fish, various salads, an abundance of delicious desserts - both pastries and fruits. We went for a certain set of procedures and received them all in full; On average, it turned out to be 3 procedures a day - more would have been difficult. The schedule was drawn up in such a way that we were freed at approximately the same time, this helped to conveniently plan walks and excursions. If possible, the medical staff offered to do back-to-back procedures carried out in the same room (for example, inhalation followed immediately by paraffin), which very well freed up additional time. The presence of a swimming pool really brightened up our stay at the hotel, especially in hot weather)) We are grateful to all the hotel staff who made our stay so pleasant!

Negatives

What is described below is not a negative, but something that will help the hotel, from our point of view, become better and reach a higher level of service. The rooms have carpeting - I would like it to be cleaned a little more thoroughly; dust often causes an allergic reaction. In the restaurant, several times I came across dishes with tiny food remains, i.e. The dishwasher doesn't do a very good job, it may need a pre-rinse. In the first 2 days, the main dishes were heavily salted, and for people with unhealthy kidneys this is critical. Despite all the abundance, the side dishes for dinner were boring - either boiled frozen vegetables or something fried in oil, only salads made from fresh vegetables and herbs saved the day. And most importantly: a little more smiles from the senior staff and management. A smile doesn’t cost anything, but it immediately makes the hosts feel welcoming and the guests confident that they are welcome and always ready to help.
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Boris S.
08.08.2018

Positives

We are very pleased with our holiday at MONTI, a wonderful hotel, the cleanest forest air, constant care from the staff, thanks to the entire team and the manager Galina, thank you for the opportunity to once again enjoy Czech nature and the treatment provided. We will definitely come to our MONTI next year.

Negatives

Due to the hot summer, it is necessary to consider the installation of drinking points..
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Alexander G.
07.08.2018

Positives

My wife and I vacationed at Chateau Monty for the second year in a row and did not regret it. We were pleased with everything. The very beautiful forest surrounding the hotel, combined with its exquisite interior, creates the preconditions for a positive holiday. Probably everyone who has stayed at this hotel dreams of being there again someday. Thanks to all the hotel staff for their care of our guests.
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Ирина П.
05.08.2018

Positives

The doctor’s appointment and the procedures were very surprising. You were invited to the appointment with your mother???? and the doctor began to list a huge number of procedures that would be done (!!!) - after five minutes the appointment was over. As a result, having received a schedule of prescribed procedures, the following was obtained: 2 massages, 3 injections, 3..., 2..., 2... etc. I understand that my package consisted of 21 procedures, but why split the procedures so much??? for this period while staying in a sanatorium and what kind of treatment/rest can we talk about? Why can’t you get 4 procedures (that the vacationer needs or wants) of 5 each (for example, according to my indications, I would like to receive: - dry massage (5); - lymph (6); - gas package (5); - currents on the lower back (5 ) ) and I would receive both pleasure and treatment (even for such a short period of time), and I would also be happy to add procedures for an additional fee (foot massage and whirlpool foot baths). I would like the hotel management to think through the issues of visiting a doctor and prescribing procedures.
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Сергей А.
04.08.2018

Positives

at the Reception - The attitude towards visitors remains to be desired; they could not give intelligible answers to many questions (on bus and train schedules, on purchasing tickets, rules of travel on trains) citing poor knowledge of the Russian language. Otherwise, I generally liked everything.
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Алексей Б.
01.08.2018

Positives

Beautiful hotel interior, beautiful view of the city, magnificent surrounding area, forest. Unfortunately, a good massage therapist appeared at the hotel on the last day of our vacation. Very pleasant musical evenings are held several times a week, and there is a good SPA area. Lots of games: chess, tennis, table football, good gym. In the Balneo (medical building) the specialist at the reception is very pleasant and attentive, she always helps with all questions regarding treatment. The hotel does not have a supplied spring; the Lesnoy spring is brought in and is available until 10 a.m. morning. Considering the distance to the colonnade with the springs, it would be better to organize the delivery of several springs during the day. For gas injections and inhalations, and sometimes for other procedures, you have to stand in line, which is unacceptable on vacation. The reason is the lack of a specific procedure time (threads are not separated), which could be easily eliminated. Those booking a stay through sanatoriums.com must take into account that not all procedures from the advertising video are included in the treatment package, which is announced by the doctor already at the hotel. As a result, it is possible to receive a slightly different treatment than you expected or pay extra, although everyone is treated carefully and They change procedures both in time and in terms of treatment.
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Elena D.
31.07.2018

Positives

Very good hotel, I liked everything. You need to keep in mind that it is located on a hill, this is both a plus and a minus.
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Valeriy K.
29.07.2018

Positives

Location. Courtesy of the staff. Hotel interior. Cleanliness. A quick and poor quality doctor's appointment. The quality of the water bath is a cold stream of air when taking a bath, hitting the lower back.
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Olga A.
29.07.2018

Positives

Ideal location, silence, no fuss, fresh forest air.
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Natalia I.
26.07.2018

Positives

Location, decor, comfort in the hotel, good equipment, presence of a swimming pool, “live music in the cafe” (more is possible). Lack of information upon admission. After receiving the procedure appointment card, it is advisable to talk with a medical professional. employee. The quality of massage provided by some employees is low.
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Sergei D.
25.07.2018

Positives

Good hotel! Clean comfortable rooms. The hotel is located on a hill and all sources are approximately the same distance away. Exit from the hotel directly into the forest.
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Boris D.
25.07.2018

Positives

Excellent spas. Excellent swimming pool right in the hotel.
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Ralf Z.
22.07.2018

Positives

Very friendly staff who always tried to fulfill all wishes

Negatives

Boring food selection that was repeated over and over again for 2 weeks. Bohemian cuisine would provide more. For those with walking difficulties, it is far from the center but there is a free shuttle bus every 2 hours.
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Liubov N.
21.07.2018

Negatives

Hello, I was on vacation at Monty for two weeks. The staff is rude to Russian-speakers.
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Maria G.
17.07.2018

Positives

Very friendly kitchen staff
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Галина П.
11.07.2018

Positives

Excellent location of the hotel, friendly staff, thoughtful interior, quality treatment. Thanks everyone.

Negatives

A small minus - the food is monotonous and prepared without soul. Perhaps this will even benefit someone...
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Irina E.
01.07.2018

Positives

Beautiful, very clean hotel, in a beautiful forest. Helpful staff.

Negatives

The food is primitive, prepared without any imagination from defrosted products.
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Татьяна Ш.
01.07.2018

Positives

The hotel is large and beautiful, the staff is friendly and polite. Much attention is paid to cleanliness and order. I listened to pleasant live music in the bar. I would recommend it to my friends and acquaintances

Negatives

No
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Наталия Г.
30.06.2018

Positives

Good service in the restaurant, friendly, smiling waitresses. Wonderful location.. wanted a room with a view of the surrounding area, but it didn’t work out

Negatives

Unfriendly employees serving procedures on the 1st floor. Good service for treatments in the wellness area
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Elena K.
17.06.2018

Positives

In most honey The workers in all rooms performing procedures are attentive and friendly.

Negatives

At the reception desk the day shift workers are not very friendly, except for the evening shift workers, when asked a question they refer to brochures, is it really so difficult to answer? We were pleasantly surprised when the receptionist told us in detail where everything was, how to get there, and everything in such detail. Upon arrival, they didn’t tell us anything at all, and to answer questions we were sent to brochures and advertisements. Yes, there is still no information in Russian about the benefits of gas injections and gas envelopes, only in German. And we only know Russian and Dutch. In our impression, there are at least as many Russian-speaking Germans there, if not more.
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Boris .
12.06.2018

Positives

Beautiful interior, very comfortable room, regularly and cleanly cleaned. There is a large selection of dishes for breakfast and dinner, there is always fresh fruit, a variety of salads and snacks. Polite staff. Fresh air and walks in the forest. Level treatment.

Negatives

Tea only for breakfast, lunch and dinner, tea to order.
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Наталья М.
10.06.2018

Positives

I thank all the hotel staff! The hotel is in a great location in a beautiful city. I wish EVERYONE good health!
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Наталья Б.
09.06.2018

Positives

I have the best impressions of my stay at the resort. May is the month of flowering, beauty and harmony. The hotel is located at a distance from the central colonnade (1.6 km), but for lovers of hiking and those who want to “work off” a rich buffet, this is the place. The advantages are a picturesque quiet location, a swimming pool, musical evenings, polite attentive staff, comfortable accommodation. The schedule of procedures allows you to plan excursions.

Negatives

Fans of parties and social entertainment are definitely not for you; the average age of vacationers is from 50 to 85.
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Adam D.
28.05.2018

Positives

Everything was very good thank you
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Antonius R.
27.05.2018

Positives

Everything was good and tasty, thank you.

Negatives

No
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Svetlana K.
23.05.2018

Positives

Best stay for famely.

Negatives

Simple food.
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Heike W.
20.05.2018

Positives

A very nice, quiet hotel, away from the hustle and bustle! Nevertheless, the city center with its spa park and leisure activities can be reached quickly. The wellness offers and also the treatments are very good! Very nice, spacious facilities. Nice personel!

Negatives

As a vegetarian and person with food intolerances, I was lost! The breakfast was ok! But dinner was difficult for me! On the 7 days of stay, the only vegetables we had were "peas and carrots" mixed in different ways with some cauliflower, broccoli and corn (frozen products) - and if you can't tolerate that😳!?! But there were at least 6 different salads every evening. That was nice! But it's nice to eat something warm too!
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