Reviews about Lázeňský Hotel Sadový Pramen 3* (Karlovy Vary, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Spa-Hotel Sadovy Pramen

Mlýnské nábřeží 574/7, 36001 Karlovy Vary
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Exceptional Reviews: 586
9.5
10
overall rating
9.7
10
treatment rating

references

svetlana Tum
02.05.2018

Positives

The general climate of the sanatorium is the friendliness of all employees. The desire to make the guests' stay comfortable. Thank you very much to everyone. Special thanks to Helena for her professionalism - reflex massage.

Negatives

Room cleaning. Wants to be better.
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Валентина Скарина
29.04.2018

Positives

Variety of fruits. Friendly staff. Cleanliness everywhere. Location - nearby springs. Quality treatment.

Negatives

The food is monotonous, made-to-order dishes for lunch and dinner, salads are almost the same. No choice of baked goods.
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Viktor König
28.04.2018

Positives

Positive staff, excellent cuisine, great location.
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Margaryta Ivanova Soteriou
26.04.2018

Positives

In principle, I liked everything. Very friendly and understanding staff. Excellent location of the resort! I recommend.

Negatives

A strange system with food, but you can understand it)) there is not a lot of food, just so as not to overeat. The only thing we didn't like was the lack of fruit and a small amount of sweets in the evening. But this is not a minus. With all this you can have a wonderful time)) I wish the same for everyone!!!!
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Renata Iurina
25.04.2018

Positives

I went to the sanatorium 5 times, the rooms are large, bright, high ceilings, renovated, there are 6 massage therapists (the website lists 2). I recommend this sanatorium to people who are positive and without excessive demands.

Negatives

No
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Akif Azimov
16.04.2018

Positives

Liked everything
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Александр Долгих
13.04.2018

Positives

All liked it!

Negatives

Monotonous food
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Vladimir Verbitskiy
09.04.2018

Positives

Personal approach when organizing dietary meals, the dietary sister took into account all the appointments and wishes. A good sanatorium with fresh renovations and an excellent location. Attentive and friendly staff. Not a formal attitude of the head doctor during the examination,

Negatives

Room cleaning. The room has carpet on the floor; it was never vacuumed during our stay.
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Valeri Ischkulow-Briese
06.04.2018

Positives

This is not the first time we have been to this sanatorium. Everything from the reception desk is very good. There are NO cons.
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Борель Мнулик
06.04.2018

Positives

Great staff, great, nice, polite people, I really, really liked everything!
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Galina Fomenko
01.04.2018

Positives

Everything is fine! We rested in the spring of 2018.
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Dora Zelkina
07.03.2018

Positives

Location, close to drinking springs. Very attentive medical staff.. Excellent room, elevator.

Negatives

There is no clock in the room, there was only one alarm clock for the entire hotel, so they said at the reception. Obviously, if the tours were cheaper there would be more vacationers. It seemed like the hotel was about one third full.
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Луиза Пан
03.03.2018

Positives

Impeccable work of medical staff

Negatives

We need to hire more friendly and welcoming people at the reception desk.
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Rudolf Wolf
19.02.2018

Positives

The treatment is very good, the sanatorium, after renovation, everything is super done. We really enjoyed.

Negatives

The food is very bad, you have to order the menu through the computer...
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Rezidya Klimentyeva
19.02.2018

Positives

Thank you, I liked everything: proximity to sources, accommodation, food, treatment - everything was on the level.

Negatives

I don't find anything to complain about.
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Galina Gerter
18.02.2018

Positives

I can advise anyone who wants to heal and relax
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Marina Galinskaia
18.02.2018

Positives

the location is good, renovations have been done, although the furniture is simple, but that doesn’t matter

Negatives

nutrition. Lunch and dinner on the menu, I didn’t like the quality, no fruit, no salads, a constant set of carrots, cabbage, tomatoes, cucumbers, peppers - everything was chopped, shredded and not very fresh. The employees are mostly unfriendly, but they do their job as in our clinics, without emotions, the Soviets. in some rooms the arrangement of the furniture is strange, uncomfortable, for example, the bed is positioned in such a way that the pillow could fall on the floor, since there is no support, at least it could be placed against the wall, you can’t watch the TV either, it’s hung in such a way that you have to sit across the bed or turn your head and hold it at 90 degrees
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Vasyl Drach
11.02.2018

Positives

Many useful procedures. New clean room. Attentive staff. Very convenient location. If we go to K.V. again, we will consider the Garden Pramen.

Negatives

There were no dry carbon dioxide baths/bags/. During lunch and dinner I would have liked a greater variety of salads. There were no snacks. For dessert, canned compote and nothing more. The transfer / group / was planned through Marianske climbs to KV, we traveled longer than flying by plane from Kyiv to Prague.
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Jusert Tatiana
23.01.2018

Positives

The treatment staff are friendly and attentive. The rooms are clean. We had a good rest.

Negatives

The dining room is a minus. Vegetables and cheese were frozen into the distribution. There was no fruit at all, except for something cut into slices. I asked for milk, I am in the habit of drinking tea with milk, but they didn’t give it. I had to buy it in the store and use it. The grated carrots were poorly peeled.
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Tatjana König
24.12.2017

Positives

All was good. The sanatorium is located not far from the springs. The staff is polite. We received excellent treatment. In the dining room, the girls work like bees. The room was cleaned every day. Everything is fine!

Negatives

___
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FOKINA RAISA
19.12.2017

Positives

The location of the sanatorium is in the center, near the source. Knowledge of Russian by the majority of staff. The sanatorium has been renovated. Price-quality ratio

Negatives

The application included 27 medical procedures, 2 visits to the doctor. In fact, 19 procedures, one visit to the doctor
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Михаил Зеликов
16.12.2017

Positives

Very comfortable and well located resort. Nutrition and medicine are at a very high level. Perfect for older people and those with mobility problems. Modern comfortable rooms with excellent plumbing and television and radio equipment. Timely and high-quality room cleaning, polite and efficient staff.

Negatives

No negatives were found...:
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Андрей Гайворонский
05.12.2017

Positives

We rested at the Sadovyi Pramen sanatorium from 11/19/2017 to 12/02/2017. When scheduling procedures, a problem arose that the number of procedures was less than what was indicated in the booking. We turned to Sanatoriums for help and the problem was quickly resolved. Thank you Sanatoriums for an excellent job. We were very pleased with the treatment and quality of procedures at the sanatorium.

Negatives

I would like to improve the food in the sanatorium. Very poor selection of vegetables. For breakfast, lunch and dinner, vegetables ALWAYS include only fresh tomatoes, cucumbers and green peppers. Sometimes fresh grated carrots and even less often Chinese cabbage salad appeared for lunch and dinner. We never had warm boiled vegetables for lunch (cauliflower, mini carrots, broccoli, etc.), which were always available in other sanatoriums. Oranges, apples, and pears cut into 8-10 pieces into slices look somehow unsightly for breakfast (and only for breakfast; there is no fresh fruit for lunch and dinner at all). And tea brewed in a huge vat, heated for at least 2 hours throughout lunch or breakfast. The bed was changed only once on the fifth day of stay. Soap is given out one piece of 10g per week. There is no shampoo at all.
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TATIANA IVANKOVA
04.12.2017

Positives

Good price/quality ratio. High-quality procedures, pleasant doctor. Very good location of the hotel. Daily cleaning. The room was renovated, clean, pleasant, quite large for economy class.

Negatives

Unpleasant smell of detergents after cleaning, strong fragrances (but this is my impression). There is no gel in the shower, only a small piece of soap for the entire stay. Of course, we bought everything, but it’s inconvenient to immediately run to the store. The food is very monotonous and there is no opportunity to choose dietary dishes; diabetics have a small sandwich for a snack, and rarely a small glass of yogurt. Well, very modestly with food, although there is a nutritionist and a nutritionist. For 2 weeks of stay, the same salads, cucumber, tomato, pepper and carrots. And of course early check-out, 9 am. You arrive, they check in at 14, lunch is over, you leave, you already left at 9, lunch is not allowed. Little things, but they spoil the impression. This is certainly not a sanatorium, a hotel with procedures.
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Тамара Татарникова
03.12.2017

Positives

I really liked the water treatments, parafango and the work of all the medical professionals. personnel. Thank you very much!

Negatives

There are no shampoos in the bathroom in the room. Food: breakfast is quite good, lunch and dinner are below average. The food is not tasty, there is no variety of dishes. The request to replace the chosen dish was refused (compared to a stay at the Essennius 3* hotel).
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Nadiia Krasnoslobodtseva
28.11.2017

Positives

Nice resort, clean, polite staff.

Negatives

Due to family reasons, I had to leave a few days earlier, the sanatorium did not return the money
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Svetlana Tum
26.11.2017

Positives

We have been staying at the sanatorium for several years. After the reconstruction, there are many positive changes. On our next visit, we will stay again at Sadovaya Pramen. Thanks to all the staff of the sanatorium for the warm welcome.

Negatives

Everything is fine.
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Irene Sichwardt
20.11.2017

Positives

thank you very much everyone, everything was fine
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victor boulyjenkov
11.11.2017

Positives

improved my health

Negatives

get up early
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Helena Axt
21.10.2017

Positives

- polite and competent staff - the rooms are spacious and comfortable - thanks to the doctor Vladimir Polovka for his attentive attitude towards the hotel guests - convenient location of the hotel - ordering and choosing a menu in the restaurant - catering has improved compared to last year, shifts have been canceled - fast and good service in a restaurant

Negatives

- there is no parking at the hotel - the procedures start early...often as early as 6.30... - the distribution of procedures by day is not always optimal
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