references
Mamedova Liudmila
02.06.2016
Positives
Very attentive medical and service staff. The schedule of procedures is strictly followed. Everyone says differently. Kindly welcome.Negatives
At the reception they did not inform that there are two food changes - an early one and an hour later. In the dining room, some of the waitresses are rude.
Алексей Подосинников
29.05.2016
Positives
We rested at the sanatorium for the second time and want to come again. I really like the treatment procedures and all the medical staff. The location is perhaps the most convenient in the entire resort.Negatives
Breakfast is very good, but lunch and dinner are not up to par.
Natalia Kniazeva
25.05.2016
Negatives
The service in the dining room is disgusting. The waitresses are rude and boorish and spoil the whole impression of a wonderful professional honey. Service and the whole idea of the sanatorium. There is no desire to return to such boorish attitude.
Валентина Гончарова
10.05.2016
Positives
On the first day upon arrival, procedures were prescribed. The medical staff is friendly and polite. The food is good. The dining room is clean and tidy. The atmosphere in the sanatorium is friendly and calm. Thanks everyone.Negatives
We stayed at the sanatorium for 15 nights, the bed linen was not changed even once. We were very busy, so we didn’t raise the issue, we didn’t want to waste time arguing. There are problems with cleaning. Often there is an unpleasant odor from toilet No. 230.
OLENA IVANISHYNA
10.05.2016
Positives
The treatment is high-quality. I was left with a very good impression of the staff’s work during the procedures. Many thanks to Mrs. Helena for the excellent massage and attentive attitude. The food is good, you can always choose dietary dishes. The rooms are quiet, cleaned every day. Bed linen is changed every week. The location of the sanatorium is excellent: next to the springs.Negatives
We were there in April, it was cool outside. Next year we will try to come in May
Svetlana Matveeva
08.05.2016
Positives
Compact, new equipment in the treatment department, friendly staff, good treatment
Ярослав Зайчиков
04.05.2016
Positives
Ideal location of the sanatorium, helpful staff, clean rooms, updated furniture, fast Wi-fi in the rooms, modern medical facilitiesNegatives
Queues in the dining room are nonsense!
Andre Gottfried
13.04.2016
Positives
We are very pleased with this hotel. We liked the treatment and procedures, but unfortunately we did not have much time. The hotel is located right in the center and near healing mineral springs, and this is a plus. All procedures are in the building and this is the main thing. Next time we will come only here.
Mariana Kraskevych
04.04.2016
Positives
Excellent treatment. Very attentive staff. Competent and attentive doctor. Excellent treatment.
Геннадий Прозоров
01.04.2016
Positives
We were in this sanatorium for the second year in a row. Both times we were received by the exquisitely polite, attentive and delicate Doctor Kadlczyk. The course of treatment (we stayed for three weeks) included 47 good procedures. They are released by the hour. No queues. All specialists do their job calmly, without fuss, with respect for the patient. I would especially like to thank Mrs. Helena (electrotherapy, pneumopuncture-3); Mrs. Petru (classical massage); Mrs. Lucia (reflex massage). They always greet you with a kind smile, they work efficiently, in short, they are true professionals in their field. Regarding placement. Both times the rooms were large, bright and always clean (thanks to the three girls who cleaned our rooms every day and conscientiously. Special thanks to them). The food is no frills, but good. You must understand that here is the dietary table of the sanatorium. From this position there are no complaints.Negatives
Quite a lot of people visit the canteen only for breakfast. And in the morning there is a buffet. As a result, a queue forms in the first 15 minutes. But if you come a little later, everything will return to normal.
Владимир Потапов
28.03.2016
Positives
Excellent treatment, great location, excellent price-quality ratio. All staff speak Russian.Negatives
Request: make the breakfast menu more varied.
Rufiya Shamsutdinova
27.03.2016
Positives
Bright, clean resort. The location of the sanatorium is excellent - in the city center, close to springs and shops.Negatives
I didn’t like the food - overcooked fish and meat, no choice of salads, you have to stand in line and not always everyone gets it.
Rita Kim
27.03.2016
Negatives
I didn’t really like it, there was a bad smell from the toilet in the room, there were huge queues for breakfast in the dining room, the staff in the dining room was not friendly, very often there wasn’t even enough porridge, which is the only assortment every day. I’ve been to Karlovy Vary 9 times and never again I want to settle there.
Рабига Нурсафина
18.03.2016
Positives
Everything is excellent: service, accommodation, treatment and food. The colonnade is very close. I recommend it to everyone. We were the only ones from Kazakhstan. Before us, there was our fellow countryman, he visited all the sanatoriums and said the best. We also have the same opinion.Negatives
There are no
Mansur Eshov
03.12.2015
Positives
I am very grateful to all the staff of the Sanatorium!! Therapist Mr. Vladimir, masseuse Peter, thermotherapy Katerina, hydrotherapy Eva, gas injections and physiotherapy staff, they are all amazing Thank you everyone!!
Vitaly Cherni
27.11.2015
Positives
Very pleased. We'll definitely come again.Negatives
It would be advisable to change the towels in the room more often.
рафик арифулин
22.11.2015
Positives
The general condition has improved somewhat..Thank youNegatives
1. It’s difficult to go through the procedures before breakfast, because you still need to drink water half an hour before! 2.The massage seemed ineffective. 3. There are “empty” days - weekends and holidays; it is better to fill them with procedures. 4. The procedures are mostly overloaded in the first half. 5.Have there been queues in the cafeteria in recent days? 6.. Maybe it’s worth organizing centralized water delivery for individual patients? 7. Contact with the doctor is needed more and faster than in a week. 8 Perhaps it would be more effective if the doctor gets acquainted with the patient’s problems before his arrival. 9. In my opinion, we need more procedures to improve immunity
YULIA SHCHEKINA
21.11.2015
Positives
Unlike many sanatoriums I visited in Karlovy Vary, there is truly amazing treatment here, wonderful doctors, excellent locationNegatives
On the negative side, I can note that the cleaning of the rooms is not very good and the food is monotonous, and you are given only forty minutes to eat, this is very little, taking into account the fact that the procedures may be the same, but otherwise everything is fine!
Juri Zubkov
17.11.2015
Positives
I have been to the sanatorium six times already. I have been to other sanatoriums of this class. There is something to compare with. I hope that I will come for the seventh and eighth time...
Gennadii Pokromovich
22.10.2015
Positives
location close to springs, good price-quality ratio, good internetNegatives
upon check-in, we were given room 326 (a shabby hospital room with a dirty ceiling) that did not correspond to the one ordered. The request to change it at the reception was refused and only after the intervention of Sanatoriums.com employees the number was changed. The food is apparently imported, breakfast and lunch are 45 minutes each, in two shifts. massage - 15 min. other procedures are normal. No pool, Room check out before 9-00 am, Bathrobe for an additional fee
Андрей Глазов
10.10.2015
Negatives
The smell in the room was from some kind of chemical, which may have been used in cleaning at the beginning and which persisted throughout the entire stay (two weeks), despite almost daily cleaning subsequently using air fresheners
valery bleikhman
06.10.2015
Positives
Friendly attitude of the staff, close to the sources. Treatment is well organized. The rooms are very clean and comfortable. Good quality food.Negatives
Bad pillows and not a very good mattress. The staff in the dining room was a bit annoying.
Gohar Buniatyan
28.09.2015
Positives
We were there for the first time, we were very pleased with everything, we’ll see how the treatment helps, because they said that in two weeks there will be a result, if everything goes well, we can come next year. Thanks a lot!Negatives
We didn't find any cons
Renata Iurina
28.09.2015
Positives
It’s a good sanatorium, I went here for the fourth time. The location is excellent, the staff is polite, the treatment is high-quality, procedures in the balneocenter are carried out using water from the 11th source, the medical staff is very competent.Negatives
Not recommended for people with nutritional problems (diabetes, etc.)
Михаил Хейфец
26.09.2015
Positives
Loyal, friendly, responsive and punctual staff. Operational settlement (within 10 -15 minutes). Gorgeous view from the windows (room 312). High-quality, tasty, although no-frills food. Excellent compotes, fish dishes. The course and quality of treatment procedures ensures that the improvement in well-being is maintained throughout the year. (My wife and I are vacationing in this sanatorium for the third time). Silence and order in the sanatorium.Negatives
There are woodlice crawling on the walls in the room. This is most likely a consequence of the fact that the drain in the shower and sink is faulty (it took two days to fix). One sink for two. (in general, it looks like the room has been converted from a single to a double), a shared bathroom, although other double standard rooms have two sinks, bathrooms (bathtub and toilet are separate), there is an additional sink in the toilet (for example, room 225). There are no offers for physical therapy classes. Ugly black tea. But this, for a person who went through the system of Soviet healthcare institutions, is a trifle and did not at all spoil the mood from the rest and impressions of the wonderful Sadový Pramen sanatorium in the beautiful city of Karlovy Vary. If favorable conditions exist, my wife and I would gladly agree to spend our next vacation in this sanatorium.
Vladimir Sagayko
24.09.2015
Positives
Close location to the colonnade, friendly attitude of the medical staff and doctors, except for the reception.Negatives
They made an unauthorized change of the booked room to another smaller one. For a long time they refused to establish the booked food conditions: breakfast + lunch, provided breakfast + dinner
Татьяна Ясюкович
21.09.2015