Reviews about Lázeňský Hotel Sadový Pramen 3* (Karlovy Vary, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Spa-Hotel Sadovy Pramen

Mlýnské nábřeží 574/7, 36001 Karlovy Vary
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Exceptional Reviews: 586
9.5
10
overall rating
9.7
10
treatment rating

references

Viktor Chernyshov
18.11.2019

Positives

This is the seventh time at the sanatorium, I really like everything, good kind atmosphere, highly qualified medical staff. We are very grateful to Lenka Filipcikova (manual massage), Helena Kazasova (reflex massage, electrotherapy), Hana Kostrouno va (dry carbon dioxide baths), Marketa Kohoutova, Hanna, Janetta (electrotherapy), Michaе la Subrtova, Dana Sucha (hydrotherapy), Jana Halasikova (gas injections), Lucie Vesela, Jaroslav (chief doctor), Renata for their professionalism, sensitive, attentive attitude.

Negatives

Few permanent doctors were upset that the “pneumopuncture” procedure was combined with “gas injections”. I would like to see “pneumopuncture” done as before in rooms 1, 2, 3 on a couch; it is convenient and easier to tolerate. We did them there for 6 years in a row and there was a good effect.
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Лариса Дмитриева
17.11.2019

Positives

The best indicator of the sanatorium’s performance is that many vacationers come here many times and I am no exception.
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Андрей Маслов
16.11.2019

Positives

I was treated in a sanatorium just during nature’s brightest season...golden autumn, everything is in different colors, the weather is excellent. We were greeted by a transfer as expected without any delays, upon arrival at the sanatorium we were accommodated immediately, a great double room, large, clean, cleaning every day, on TV there were 6 or 7 Russian channels, Wi-Fi at full power, battery with temperature control, in general Everything is fine . Regarding the treatment, I saw the doctor on the day of my arrival, they prescribed it according to my requests (I looked at all the treatments and procedures on the website in advance) everything I asked for...that’s all I received, in 2 weeks 37 procedures, all baths and water procedures, unlike other sanatoriums in mineral water are held, taking into account the fact that in the middle of the stay on Monday was the independence day of the Czech Republic and was a day off. Procedures from morning until 15.00 and then walk around Karlovy Vary))))). All the girls performing the procedures speak Russian, they are all sociable and friendly, I liked everything. The location of the sanatorium is ideal....the very center, next to the 15th spring, a park, a pond with geese and pigeons, I went to feed them every day. In general, I managed to do everything, went to Paris, to Prague, and was satisfied. Oh yes, in terms of nutrition,,,,,,,,, everything is excellent, you choose what you want from 5 different dishes for lunch and dinner, the portions are huge, I never eat so much at home, everything is delicious... that’s why I haven’t lost weight ))) In general, I’m happy with everything THANK YOU... I’ll come again.
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Николай Михайловский
14.11.2019

Positives

Excellent weather for the second half of October - during the day up to 17-18 degrees Celsius. Beautiful and clean as always in the city of Karlovy Vary, plus a beautiful forest - “golden autumn”. Proximity of springs from the sanatorium. Good organization of accommodation thanks to the team of sanatoriums.com employees. Upon arrival at the sanatorium, they were already waiting for us - the beds in the room were moved apart at my request (by letter), payment and registration took place within 10 minutes.

Negatives

Sometimes there are unripe fruits in the dining room - in particular plums and kiwis.
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Ольга Когай
12.11.2019

Positives

Hello! This year we were there from 10/20/19. until 10.11.19, we like the sanatorium more and more. The weather was very pleasant, the air was piercingly fresh, we walked a lot, went on excursions and at the same time improved our health. Thank you for your work. The hotel greeted us wonderfully, we arrived late in the evening, we were given excellent rooms, they included a kettle, all the necessary dishes and cutlery. We were fed quite well. The staff at reception, procedures and in the dining room do a good job. I am very glad that the sanatorium does not stand still, despite the fact that it is already excellent: the quality of service provision is noticeably increasing. The food is served very tasty and beautifully. I would like to mention the waitress Vera and the masseuse from room 4: they are professionals, sensitive, friendly and very modest.
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Erna Hirsch
11.11.2019

Positives

Great location - right in the center Great treatments

Negatives

- no
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Helena Axt
09.11.2019

Positives

This was not our first time staying at the hotel. Everything is fine. The hotel staff has become more attentive and polite to guests. Thanks to all the medical staff and cafeteria staff. We also had no complaints about the menu. Because we understand that we are going to a sanatorium. Booking through Sanatorium. com is very convenient. Even all our requests for hotel accommodation were conveyed to the hotel management and taken into account upon arrival. Thanks to all!

Negatives

There is nothing negative, but there is a wish when planning procedures for married couples to take into account the opportunity to go together for breakfast or lunch. Our treatment plan did not always allow this.
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Татьяна Якубова
06.11.2019

Positives

Everything is positive: the beauty of Karlovy Vary itself, the wonderful air, the magical forest with many walking routes, the peace and quiet in the sanatorium building itself, the efficient work of the medical staff - all procedures were carried out at the appointed time, without queues, in compliance with all hygienic requirements; very friendly attitude towards patients.

Negatives

I noticed that sometimes the juice offered for breakfast is diluted. This is a minor negative point and can be easily corrected.
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Владимир Дударев
02.11.2019

Positives

Our stay at the Sadovy Pramen Hotel ended, our second this year: we were in the summer and now, during the “golden autumn”. Karlovy Vary is beautiful at any time of the year! Big changes are noticeable in the hotel; it is clear that the management of the sanatorium is trying to take into account the suggestions of its guests, because everyone, for their part, wants one thing - for it to become better! The hotel has its own “cherry on the cake” - a special attitude towards older people. This distinguishes it from others, starting from the entrance - the door on photocells opens without effort, the “talking” elevator helps you find your way, the seats in the elevator and in the showers, ordering food through the terminal is very clearly visible, you don’t need to write anything, you even have your own little a walking garden for those who have difficulty walking. This is good! I am pleased with the care of the reception and medical staff, Dr. Yaroslav is very attentive. The waiters do their job well - these are Mirek and Vera. The food has improved, but there is still some work to be done: it would be nice to diversify the breakfasts and I would like to brew tea rather than boil it. It is not difficult . Special thanks to the Sanatoriums team. com, they work quickly, efficiently, and in a positive manner. It’s a pleasure to work with them!

Negatives

As a suggestion: clarify the message on the website about laboratory tests, write specifically how they are carried out, so as not to mislead people.
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Zhanna Zhigalova
01.11.2019

Positives

Convenient location to the springs, comfortable living conditions, useful procedures at a time convenient for us, friendly staff, an unforgettable excursion to Prague with guide Alena.

Negatives

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Татьяна Казанцева
31.10.2019

Positives

My husband and I lived in this sanatorium for two weeks in October, we were received very well; Pan Yaroslav listened to us attentively; asked about our diseases and prescribed competent treatment, the staff is friendly, they try to help with everything, very wonderful girls work in the “electrotherapy” office, in the “parafango” office there is an attentive woman, in the dining room for three rubles the food is well thought out, that is, steamed stewed vegetables fruits salads concoctions everything delicious, especially the soups, thank you all very much. The sanatorium is quiet, calm, and I really want to come again.

Negatives

We have no negativity
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Irina Mokshanova
29.10.2019

Positives

We were at the sanatorium for the third time, the impressions were most pleasant, the staff was friendly, the procedures prescribed by the doctor were all useful, even when my husband fell ill, he was provided with medical assistance, and we thank the staff for this, otherwise the illness would have dragged on for a long time. The room was regularly cleaned, clean, warm, comfortable. The food was varied, they installed a new coffee machine, which made me happy with good espresso every morning, the waiters served quickly and were also always friendly

Negatives

procedures such as massage, various baths, lymphatic drainage, etc., what my husband and I took were very short, 15 minutes each, we think this is not enough to improve our health. We have already written about tea, you don’t need to boil it all day in a boiler, it turns out to be a terrible drink that no one drinks, it’s better to offer a good brew, and people will brew it properly themselves
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Лариса ПЕТРОВА
27.10.2019

Negatives

Bed linen was changed once in 16 days, I went to ask for 3 days. Garbage is not thrown away on weekends (10/19/19 and 10/20/19)
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Galina Kupriyenko
26.10.2019

Positives

This is the second time we are relaxing in this sanatorium, the optimal combination of price and quality.

Negatives

Lunches are worse than breakfasts; in Karlovy Vary you can have inexpensive and tasty lunch in different places.
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Tatiana Meidell
25.10.2019

Positives

I have been coming to this resort for several years. I like the location of this resort. I like the work of the service staff. All the employees of the sanatorium do their work clearly and well. I especially want to note the work of Helena (reflex massage), Lenka (classical massage), Hannah (whirlpool), Alena (dry carbon dioxide bath), the woman who worked on the parafango (October 2019), the woman who worked on the peat bath during the same period, nurses, who gave gas injections, I remembered Yana and Lada and didn’t ask the others’ names, but they all work great. Everyone in the lymphatic drainage office is friendly and professional. All the waiters and waiter work well. I especially remember Zdenka and Idka. I like that in the morning they offer a variety of fruits, several types of cheese and cold cuts. I really like black bread, cottage cheese, honey, sunflower oil. Soups are mostly tasty and healthy, I remember pumpkin soup. The meat is sometimes tough but edible. Delicious salads. The cleaners (I lived on the second floor) do their job well. I was in the sanatorium for 25 days and my linen was changed every week, which was very nice. Towels are changed 2 times a week. The reception staff are always friendly and ready to fulfill any request. I don’t like it when the light comes on in the hallway at night as soon as you step into it (this feature was added after renovation). During the day this is convenient and good, but at night if you need to go to the toilet, then this bright light wakes you up. This is very convenient in the corridors. Before arriving, I called the reception and asked to remove this function. Everything was done by the time I arrived. I'm going to come again next year. Tatiana Meidell
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Zhanna Sazhina
21.10.2019

Positives

Purity. An excellent sanatorium, I recommend it to everyone without excessive demands.

Negatives

Not a varied diet
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Answer from Spa-Hotel Sadovy Pramen

Уважаемая Жанна! Спасибо что нашли время и оставили нам отзыв и что нам дали оценку «Отличный санаторий». Я очень рад, что в Вашем отзыве прозвучало также «без завышенных требований», так как в последнее время к нам очень часто начали приезжать клиенты, которые раньше посещали санатория уровня черыре звезды и выше. К сожаелению, не смотря на то, что цена за высокое качество проживания и лечения у нас намного ниже, они привыкли требовать и некоторые услуги, которые санаториум нашего уровня не предлагает, например полное питание формой шведского стола или тапочки и халаты бесплатно, и тд. И не учитывают факт, что за это все они в дорогих санаториях платили совсем другие деньги. Поэтому мы очень рады, что Вы нас красиво оценили, приняли наш уровень санатория за соответсвующий Вашим требованиям и будем всегда стараться, чтобы Вы у нас всегда оставались довольными. С уважением Станислав, директор Военного курортного санатория Садовый прамен 3*

Марина Катышева
21.10.2019

Negatives

No
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Answer from Spa-Hotel Sadovy Pramen

Спасибо Вам за отзыв, Марина, приезжайте скоро снова в наш санаторий, будем Вам очень рады. С уважением Станислав, директор Военного курортного санатория Садовый прамен 3*

Natalia Petrichenko
20.10.2019

Negatives

The food is very poor, there is no variety.
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Answer from Spa-Hotel Sadovy Pramen

Уважаемая Наталия! Мы Вам, как и всем нашим клиентам, которые потратят свое личное время, чтобы нам написать отзыв про нашу работу, благодарны. Я прошу прощение, но хочу исползоваться случаем и в рамках своего ответа на Ваш отзыв обращусь ко всем нашим потенциальным клиентам, которые читают эти отзывы. И так, по поводу разнообразия нашего питания: Я уже написал в других ответах, что мы не можем удовлетворить завышенные требования клиентов, которые к нам перешли из санаторий высшего уровня, оплачивают у нас намного меньше денег за высококачесвенные услуги, но хотели бы получать питание «ол инклюзив». Это не возможно. НО !!! (Я ПОЛЬЗУЮСЬ БОЛЬШИМИ БУКВАМИ, ЧТОБЫ БЫЛО ЛУЧШЕ ЗАМЕТНО) МЫ ГОТОВИМ ОЧЕНЬ ВКУСНО И Я ЭТО ТОЧНО ЗНАЮ, ПОТОМУ ЧТО ЛИЧНО ВМЕСТЕ С ЗАВОТДЕЛЕНИЕМ ПИТАНИЯ, ДИЭТСЕСТРОЙ, КОММЕРЧЕСКИМ ДИРЕКТОРОМ И ШЕФОМ ЕЖЕДНЕВНО ПРОВЕРЯЕМ ВСЕ БЛЮДА, КОТОРЫВ ВЫХОДЯТ ИЗ КУХНИ. У НАШИХ ГОСТЕЙ ЕСТЬ ЗАВТРАК – ШВЕДСКИЙ СТОЛ, КОТОРЫЙ ПОСТОЯННО МЕНЯЕМ И ДОПОЛНЯЕМ, С ВЫПЕЧКОЙ, ФРУКТАМИ, ПО НОВОМУ ДАЖЕ С КОФЕ ЭСПРЕССО ДЛЯ ГУРМАНОВ.. НА ОБЕД НА ВЫБОР ИЗ ПЯТИ, НА УЖИН ИЗ ШЕСТИ БЛЮД, ГДЕ ВСЕГДА БЕЗ ИСКЛЮЧЕНИЙ, ПРИСУТСВУЕТ ГОВЯДИНА, СВИНИНА, ПТИЦА, РЫБА И БЛЮДО БЕЗ МЯСА.. ПОМИМО ЭТОГО ЕЩЕ И ДОПОЛНИТЕЛЬНО ГАРНИРЫ ФОРМОЙ ШВЕДСКОГО СТОЛА, САЛАТ БАР С МИНИМУМ ТРЕМЯ ГОТОВЫМИ САЛАТАМИ И ВСЕМИ ДОСТУПНЫМИ ОВОЩАМИ НА ВЫБОР. К ЭТОМУ ФРУКТЫ, СЛАДОСТИ.. ЧТО ЕЩЕ МОЖНО ПРИДУМАТЬ? Я ПРОШУ ПРОЩЕНИЕ, МЫ НАВЕРНО НИКОГДА НЕ БУДЕМ ГОТОВИТЬ ТАК, ЧТОБЫ УДОВЛЕТВОРИТЬ ВКУС ДЕТСТВА КАЖДОГО ИЗ НАШИХ КЛИЕНТОВ, НО МЫ ГОТОВИМ ВКУСНО, КАЧЕСТВЕННО, ДОСТОЙНО И С РАДОСТЬЮ ДЛЯ ВАС ВСЕХ (И ДЛЯ НАС ТОЖЕ, МЫ ТОЖЕ ЗДЕСЬ ПИТАЕМСЯ). С уважением Станислав, директор Военного курортного санатория Садовый прамен 3

Нана Ткач
16.10.2019

Positives

Wonderful location, in the very center, close to all sources. The staff is beyond praise, smiling, polite, always helpful in resolving any issues. Massage (room III), thank you for your golden hands! Unfortunately, I didn’t remember the name. Brunette with short hair. We'll definitely come back next fall.

Negatives

The only negative for me is the pillows! HORROR, it just spread out and it was impossible to collect it in a pile))
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Answer from Spa-Hotel Sadovy Pramen

Уважаемая Нана! Спасибо Вам большое, что нашли время и написали нам настолько хороший отзыв. Вашу благодарснось нашему массажисту обязательно передадим. По поводу подушек нам очень жаль, мы буквально три месяца назад меняли все подушки во всем санатории, поэтому они все новые. Жалько конечно, что не сказали девушкам горничным или на ресепшне, у нас для таких случаев есть подушечное меню, которые мы бы Вам с удовольствием предложили. Следующий раз пожалуйста скажите про свои пожелания сразу во время Вашего приезда в наш санаторий. Приезжайте скоро, будем Вам очень рады. С уважением Станислав, директор Военного курортного санатория Садовый прамен

Elena Smirnova
15.10.2019

Positives

Have a nice day, everyone! This is the second time we have visited Karlovy Vary, but this is the first time we have taken advantage of the treatment. We were very pleased with our stay. We didn't see any downsides, we liked everything. I would like to express my gratitude to all the staff of the sanatorium for their work, everyone was very welcoming and friendly, starting from the reception, the medical staff, and the canteen workers. The treatment was at a high level. The food was good and quite varied, we were always full. A big plus is that you could choose the second course for lunch and dinner according to your preference. The room is good, with new furniture, the sanitary rooms have new plumbing, everything is after renovation. We will definitely visit your resort again. We wish you prosperity and development.

Negatives

We didn't see anything negative, everything was fine.
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Answer from Spa-Hotel Sadovy Pramen

Уважаемая Елена! От всех сотрудникова нашего санатория и от меня лично Вам большое спасибо за очень красивую оценку нашей совместной работы. Мы очень стараемся, чтобы нашил клиенты остались довольными и нас очень радует, когда это у нас получается. Возвращайтесь пожалуйста скоро, будем Вас ждать с нетерпением. С уважением Станислав, директор Военного курортного санатория Садовый прамен

Evghenia Chipnis
14.10.2019

Positives

Everything was great! My husband and I liked everything.

Negatives

After the treatment, our legs hurt, we probably went too far with the treatment. Now we are waiting for the condition to improve! But we really liked the treatment, excellent staff and service
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Answer from Spa-Hotel Sadovy Pramen

Уважаемая Евгения! Нас очень радует, что Вам у нас понравилось. К сожалению, путь к улучшению иногда ведет через временное ухудшение, но мы уверены, что у Вас уже все хорошо и что Вы почуствовали результаты наших стараний, так как мы знаем, что качество лечения и заботы у нас на высочайшем уровне. Уважаемая Евгения, будем очень рады Вашему следующему приезду в наш санаторий. Привезите пожалуйста друзей и знакомых. С уважением Станислав, директор Военного курортного санатория Садовый прамен

Zhanetta Nurlanova
08.10.2019

Positives

Excellent treatment, living conditions, wonderful location.

Negatives

There is no variety of salads, vegetables and fruits.
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Answer from Spa-Hotel Sadovy Pramen

Уважаемя Жанетта! Спасибо Вам большое за прекрасную оценку нашего санатория, мы очень рады, что Вам у нас понравилось и будем с нетерпением ждать Вашего возвращения. С уважением Станислав, директор Военного курортного санатория Садовый прамен

Вячеслав Сухарев
07.10.2019

Positives

The rooms are clean. The waiters work very well. The staff is friendly.

Negatives

Doctors change every year. They don’t speak Russian......they are indifferent to patients....prescriptions are not carried out correctly.No tests were done.
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Answer from Spa-Hotel Sadovy Pramen

Уважаемый Вячеслав! Спасибо что нашли время и оставили нам отзыв. Обязтельно передадим Ваши похвальные слова нашим горничным, официанткам и всему персоналу. По поводу врачей не могу ничего сказать по поводу назначеных Вам процедур, потому что они как профессионалы лучше всех знают, что кому лучше подходит, но если Вы были чем то не довольны, можно было решить это сразу с коммерческим отделом или напрямуш со мной, наши двери для Вас, наших клиентов всегда открыты. Анализы у нас назначаются тоже в случае, если это требует состояние клиента, исключительно по назначению врача, о чем мы ставим в известность на наших интернет страницах и на страницах наших партнеров. Это выделено даже красным цветом, чтобы все это могли заметить. Я тем не менее очень надеюсь, что самым лечением и процедурами Вы остсались довольны и что наше лечение Вам помогло подкрепить Ваше здоровье. Уважаемый Вячеслав, мы надеемся Вас снова скоро встретить в нашем санатории. С уважением Станислав, директор Военного курортного санатория Садовый прамен

Nataliya Yurchanka
07.10.2019

Positives

I liked everything very much. The location of the resort is excellent. The treatment was prescribed in accordance with the diagnosis (the head doctor corrected his colleague’s mistake without any problems, for which special thanks to him). The staff is very friendly and attentive. I would especially like to mention the massage therapist Olga and the employee who did the underwater massage and parafango (we regret that we did not specify her name). The kitchen is great! Everything is very tasty and quite varied. Thanks a lot, everyone! We will definitely come again.

Negatives

There is no negativity. There were some minor errors, but they were corrected immediately by the staff, which shows a desire to improve customer service (no one who doesn't work makes mistakes).
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Answer from Spa-Hotel Sadovy Pramen

Уважаемая Наталия! Вольшое Вам спасибо от всего персонала санатория за Ваши красивые слвоа и прекрасную оценку нашей работы. Я сотрудникам Ваши слова передал и они очень обрадовались! Мы на самом деле все времы стараемся улучшить помимо нашего профессионализма еще и вежливый и красивый подход к каждому клиенту. Будем очень рады Вашему скорому возвращению в наш санаторий, приезжайте и привезите пожалуйста своих друзей, будем очень рады. С уважением Станислав, директор Военного курортного санатория Садовый прамен

Алексей Иванов
04.10.2019

Positives

We liked it very much, we will come again and recommend it to our friends
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Answer from Spa-Hotel Sadovy Pramen

Уважаемый Алексей! Конечно, приезжайте пожалуйста скорее и друзей привезите с собой. Таким клиентам как Вы мы всегда очень рады. С уважением Станислав, директор Военного курортного санатория Садовый прамен

Инна Мухина
03.10.2019

Positives

The location and the work of the staff are pleasing
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Answer from Spa-Hotel Sadovy Pramen

Уважаемая Инна! Спасибо что нашли время и оставили нам отзыв. Мы очень рады, что Вам у нас понравилось и обещаем во время следующего визитов быть все лучше и лучше 😉. Возвращайтесь пожалуйста скорее, будем Вам очень рады. С уважением Станислав, директор Военного курортного санатория Садовый прамен

Ирина Пяткина
01.10.2019

Positives

This is not my first time being treated in Karlovy Vary, but this is my first time coming to Sadovy Pramen. And I fell in love with this hotel.  It is very touching that in the sanatorium everything is thought out to the smallest detail, right down to the folding chair in the shower and elevator, and the announcement of the elevator stop on the floor in several languages (to make the elderly comfortable and comfortable). They cleaned well and wiped away the dust. The carpets were vacuumed not only in the rooms, but throughout the corridor. Towels were changed twice a week. The rooms are spacious and comfortable. The staff at the reception and in the restaurant are very professional and friendly. The medical base is excellent! And the nurses performing the procedures are simply beyond praise! All on time, all with a smile and care. The procedures are carried out strictly according to the schedule, so there is no crowding and waiting for treatment. Massage therapist Olga (room V) is simply a magician! My back was so delighted that I even purchased several massages. . Many thanks to the entire staff of the sanatorium for the difficult, but much needed work for all of us! I definitely plan to return to you!

Negatives

What caused slight discomfort: 1. We lived in the room with a friend, so we asked for a second towel for our feet. Such a request did not cause any difficulties in any hotel, but here they refused. ((((They said that there was only 1 towel per room. It’s a shame..... 2. A very hard mattress. I know that sleeping on a hard one is good. But it was very uncomfortable. I solved this problem by laying an extra blanket on it 3. The windows of the room overlooked the Windsor sanatorium, and once or twice a week at five in the morning the bins under the windows loudly rattled during garbage collection. I understand that this is not the hotel’s fault, but there was discomfort from waking up from the noise. .
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Answer from Spa-Hotel Sadovy Pramen

Уважаемая Ирина! Даже не знаю с чего начать, с настолько красивыми впечатлениями и прекрасным отзывом не встречаемся каждый день. Тем более я хочу выразит Вам огромную благодарность за то, что Вы написали, потому что это читают другие люди, потенциальные наши клиенты и Ваши слова прекрасно выражают, насколько Вы остались довольными нашими стараниями и нашей заботой. Когда я читал Ваш отзыв на нашем ежемесячном собрании персонала, я видел столько улыбок.. Спасибо Вам за это. По поводу полотенца для ног наши девушки наверно просто не поняли, ведь такую услугу мы предоставляем с удовольствием. Матрасы, это больная тема, так как некоторым гостям те же матрасы кажутся очень мягкими, но Вы решили вопрос красиво и оригинально. Ну и на счет Виндзора, я с Вами полностью согласен. Мы уже не один раз питались его убрать, но не получилось.. Может быть если Вы вместе с нами попробуете.. 😊.. Приезжайте пожалуйста скоро, будем Вам очень рады. С уважением Станислав, директор Военного курортного санатория Сасовый прамен

Igoris Smatinas
30.09.2019

Positives

The sanatorium itself is located in the very center, two windows overlooked the road and one into the garden, but the road and passersby were completely inaudible. Sanatorium after renovation. I don’t know about other rooms, but our 301 was great. The beds are so comfortable that you rarely see anything like them. Cleaning every day and very clean. The linen is very clean. Thanks to the staff, from administrators to maids, for their conscientious attitude to their work. Special thanks to Dr. Libusha for the prescribed procedures, nurses Lada and Yana, masseuse Olga, nurse for planning procedures. All are true professionals in their field. Doctor Libuše, I bow to you for taking the treatment seriously and prescribing procedures to help me recover as much as possible, it’s a pity that you were no longer there for the second examination, and the appointment was carried out by the head. doctor.

Negatives

And here is a review with a minus sign and dark memories. The chief doctor is an absolutely random person both in working with patients and with his medical staff (since a professional physician cannot, based on the fact that a nurse with a virus and an absolutely sick person works with patients, say either the nurse is sick or she is not). Sorry - this is not only unprofessional, it does not fit with ethics. In order to avoid getting infected, his wife did not attend the procedure, to which he just shrugged. We didn’t complain, it’s just that at the second appointment with the “doctor” my wife mentioned something and didn’t expect such a reaction. If only we knew with what dissatisfied face the Chief Physician at the sanatorium would meet the above situation, it would be better not to go for a second examination before leaving and not spoil the overall impression. But we hoped for professional recommendations on behavior after the sanatorium, so that the body would not receive shock therapy. The second fly in the ointment in this wonderful sanatorium is the dining room. The only plus is that the waiters work quickly. We don’t know who cooks there, but it’s clearly not a person with a chef’s diploma. It’s terribly not tasty, and don’t write that these are dietary dishes - it’s not true. They buy him very high-quality products and he... spoils them, cooking not from the heart, but just so. Without trying at all to cook it, it may be small, but tasty. The main goal is for the plate to be full to capacity and don’t think about the fact that two 8x4 pieces of meat don’t require a mountain of pasta. The waiters are a separate people, to them in general we are like an empty phrase, from 8 in the morning they, rattling the cutlery, rearrange the tablecloths and, rattling the dishes, like at a glass container collection point, prepare the tables for lunch. Once I arrived at 8.45, there was no other way, the waitress with the tattoo looked at me like she gave me a ruble. If it weren’t for these two factors, we would safely say that we would definitely come again. And so we will wait for changes and follow other reviews, and suddenly these shortcomings will be corrected, since we are not the only ones who do not like it.
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Inna Kalajeva
27.09.2019

Positives

We liked everything very much
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Answer from Spa-Hotel Sadovy Pramen

Уважаемая Инна! Мы очень рады, что Вам у нас все понравилось. И очень обрадуемся, когда Вас сможем скоро снова встретить в нашем санатории. Возвращайтес пожалуйста скоро и привезите друзей и знакомых. С уважением Станислав , Директор Военного курортного санатория Садовый прамен

Валерий Иванов
27.09.2019

Positives

1.

Negatives

1. The menu requires improvement from the point of view of sanatorium food. A lot of fried, baked until golden brown: duck, chicken, even fish, or meat in batter, although it is wonderful in light sauces. Side dishes are high in calories,
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