Reviews about Lázeňský Hotel Sadový Pramen 3* (Karlovy Vary, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Spa-Hotel Sadovy Pramen

Mlýnské nábřeží 574/7, 36001 Karlovy Vary
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Exceptional Reviews: 587
9.5
10
overall rating
9.7
10
treatment rating

references

Irina Skripko
25.02.2020

Positives

The sanatorium is conveniently located, polite, helpful staff. The rooms are comfortable, the bed is comfortable. There is a refrigerator. Treatment and accommodation in the same building.

Negatives

Meals at the sanatorium need to be ordered in advance, the portions are large, I wouldn’t take that much myself, the taste of the food is very controversial. Not mine. It would be much better if there was a buffet, at least you can see what to take and what not to take. There are either sausages or sausages; for breakfast, from what was offered, one could only take boiled eggs from what was more or less normal. But since you’re not going for a couple of days, even a week is hard on the body. Everything else is not tasty or healthy. What saved us was that there was fruit, but only at breakfast. And vegetables for lunch and dinner. For some reason, treatment involves more inhalations than procedures for which you travel from afar. My example; 5 inhalations and two baths, 2 massages during your stay!!
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Татьяна Лысенко
21.02.2020

Positives

I rested at the Sadovy Pramen sanatorium for the second time. The first time was in 2014. During this time, everything changed for the better. Treatment is provided by professionals in their field. The food was varied - the food was delicious and the portions were very large. The resort staff is friendly and helpful. Many thanks to all the staff and management of the resort! I ordered a single superior room, booked a tour through Sanatoriums.com, and also a transfer. I would like to express my gratitude to everyone for their professionalism.

Negatives

I liked everything. You can find shortcomings everywhere, it all depends on the person in what mood he came for vacation and treatment.
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Liudmila Spirina
18.02.2020

Positives

Treatment level is 5 with a big plus. The competence of Dr. Lucie Vesela is beyond praise. Jana Halasikova, Lada, Stana, Petra <Mila,Jolana- замечательные медсестры-все достойны уважения и благодарности за их терпение и доброжелательность. Массажист Helena Kazasova творит чудеса-огромное спасибо ей-это был самый лучший массаж -мне повезло. Обаятельная Micel на сухих углекислых ваннах-всем спасибо.

Negatives

No.
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Михаил Прищепа
18.02.2020

Positives

Everything is excellent!!!

Negatives

I wanted to diversify the buffet (breakfast) a little. The cost of issuing prescriptions is very expensive (200 CZK-1 prescription), in other sanatoriums it is MUCH cheaper.
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Igor Druinski
17.02.2020

Positives

I go to Karlovy Vary every year, and always in different hotels. Last year I was in Imperial. This year I was in Garden Pramen. Now I have found my sanatorium, where I will now go. I liked everything - wonderful staff, excellent medical facilities, cleanliness in the sanatorium and in the room. The building itself has huge ceilings, it feels like there is a lot of air. Snow-white doors create the feeling of a hospital rather than a resort hotel, which is important. In short, a very good experience.
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swetlana dubinskaa
17.02.2020

Positives

All positive! Best location! Excellent staff! Good basis for treatment. Cleanliness radiant! Best grades!

Negatives

Only one negative comment! Please, better ventilate the rooms of the hotel! Very thick air, smells like food, there are also a lot of people in there, resulting in a lack of air!
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Johannes Troll
16.02.2020

Positives

Very friendly staff. The applications were always on time.

Negatives

The dishes served in the evening could be a little warmer. No oatmeal with muesli. Hardly any help finding a parking space; A list of all parking garages including prices should be available at reception. Even better if you are informed directly when booking that there are no or very few parking spaces at the hotel.
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Нина Крышева 1974г.
05.02.2020

Positives

I really liked it. Very bright rooms, warm, very clean. Special thanks to the medical staff. Everyone is very polite, people who know their stuff. We express our gratitude to the driver Alexey (I don’t know his last name), who drove us back. He drove the car very carefully and calmly. He helped us carry our luggage and helped us navigate the airport. Everything is simply at the highest level. It's very nice to come back to you. Good luck and continued prosperity to you.

Negatives

did not find
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Сергей Семенников
04.02.2020

Positives

We were there for the first time - we were delighted!!!
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Olga Grebeshnikova
04.02.2020

Positives

Olga.Sergey.Poland,Ukraine.we liked everything, the staff is very professional, kind-hearted and friendly.we would especially like to mention the massage therapist-Cecilia Zelenkova, Lada Zapotocka-gas injections, Alena Bokuvkova-parafango, Mikaela Shubrtova-hydrotherapy.the girls in the dining room and on reception too. We'll try to come again.

Negatives

There was one appointment with the doctor and a blood pressure measurement, instead of the stated 2 and laboratory tests...
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Александр Бурдин
01.02.2020

Positives

I liked everything, well organized, no hassles.
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Tatiana Stepanova
31.01.2020

Positives

This was our first time at this sanatorium from your website. Thank you very much for the smooth organization of our holiday. I liked the sanatorium - the food and treatment and the attitude of the medical staff and organizational staff.

Negatives

Not found
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Любовь Осминкина
31.01.2020

Positives

The sanatorium is very well located near the springs, a bus stop and a gathering place for tourists for excursions. We were accommodated within a few minutes. There were 6 of us, three rooms were given nearby. The resort staff is attentive and responsive. Excellent procedures, especially lymphatic drainage apparatus, underwater massage, gas injections, galvanic bath and others. The food is excellent, there are always vegetables and fruits.
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Stanislav Brei
08.01.2020

Positives

DEAR AND RESPECTED OUR GUESTS! LET ME WISH YOU ALL A HAPPY NEW YEAR, ALL THE PAST AND UPCOMING HOLIDAYS AND WISH YOU HAPPINESS, PROSPERITY AND, ABOVE ALL, GOOD HEALTH. I WOULD LIKE TO THANK ALL OUR REGULAR GUESTS FOR RETURNING TO US ANNUALLY AND GIVING US THE OPPORTUNITY TO TAKE CARE OF THEIR HEALTH. AND TO THE NEW CLIENTS OF OUR SANATORIUM, I WOULD LIKE TO WISH THAT THEY FIND THE WAY TO US SOON, VISIT OUR RESORT HOTEL SADOVY PRAMEN AND FEEL THE PROFESSIONALISM, FRIENDSHIP AND EMPATHY OF OUR STAFF AND THE REAL CARE AND ATTENTION THAT THIS IS WHAT WE GIVE TO ALL OUR CLIENTS. BE HEALTHY AND SEE YOU IN THE NEW YEAR. YOURS WITH RESPECT, STANISLAV, DIRECTOR OF THE MILITARY RESORT SANATORIUM SADOVY PRAMEN
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Геннадий Тубольцев
14.12.2019

Positives

I've been there many times and was once again pleased. Good treatment and rest, good transfer. Thank you!
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Yaroslav Malyshev
11.12.2019

Positives

Location, cleanliness, staff, procedures, ceiling height.
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Светлана Семякина
10.12.2019

Positives

Wonderful staff, very friendly doctors, nurses, high level of treatment.

Negatives

Breakfast is very monotonous, except for pastries. For some reason the juices are diluted with water.
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Галина Чеботарева
09.12.2019

Positives

Good afternoon The hotel meets all treatment requirements, the location is excellent, and the food is excellent for the hotel's star level. The staff is very responsive. We will definitely return next year.

Negatives

There is none of them.
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Alena Krasivenkava
05.12.2019

Positives

I was satisfied with everything. I would especially like to mention the masseuse. Her name is Olga Valentova. In general, all the staff are very friendly and attentive.. The kitchen is also excellent.

Negatives

I would like to note that somehow there was no thought given to the room where hydrotherapy takes place. You undress in one place and go to another room, when it’s normal to go there, but it’s very cold to go back. I had to cancel these procedures. Why not take an example from the balneocenter? Where it's warm and comfortable.
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Konstantin Milykh
05.12.2019

Positives

I really liked it. Polite staff, clean rooms. Good location of the resort. Minus the food. There is no variety of tea for breakfast; we bought tea bags in the store and took them with us. Lunch and dinner are not tasty and monotonous.
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Tatjana Kandlen
04.12.2019

Positives

Staff is very nice. Hotel is newly renovated. Rooms are large and clean. The beds are comfortable. Food tastes good. I would recommend the hotel.
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Helena Geng
01.12.2019

Positives

The cleanliness of the hotel and room couldn't be better. The attending physician and staff are top notch. A big THANK YOU.

Negatives

There is not enough choice of medicinal tea in the dining room.
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Konstantin Milykh
30.11.2019

Positives

The resort is very clean, good location, helpful staff.

Negatives

Food is a big minus. Especially serving tea for breakfast.
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IRINA CHISTOVA
29.11.2019

Positives

Overall, I really enjoyed my stay and treatment at the Sadovy Pramen sanatorium, we would especially like to note the polite staff and the very convenient schedule of procedures (which, if necessary, can be rescheduled or changed without any problems). We would also like to note the very clear, convenient and reliable scheme for booking a hotel through the website of the company &quot;Sanatoriums.com&quot;, which, together with our relatives, we have been using for the second year. Thank you very much to all the hotel and company staff.

Negatives

As a suggestion, I would like to advise moving it to later or extending the dinner time.
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Sergejs Masļeņņikovs
27.11.2019

Positives

Everything is very great. We'll come next time.
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Oleksandr Rabin
26.11.2019

Positives

I liked my stay at the Sadovyi Pramen sanatorium. I’ve been vacationing here for 6 years. I left a review with gratitude in the administrator’s guest book.

Negatives

There were no 2 doctor’s examinations, although he was indicated on the voucher. By the way, this was the first time in 6 years. I lived in room 301, there was a musty smell in the shower room. Apparently the drain was clogged.
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Svitlana Martynova
26.11.2019

Positives

We are relaxing in this sanatorium for the second time. Good, attentive doctor Jaroslav Voboril. Properly prescribed procedures really helped improve my health. Thanks to the administration for good coffee for breakfast and tea with miniature desserts from the chef for dinner (this was not the case last year). The food is quite varied, the portions are good. The staff is polite and helpful. Thanks for the excursion to Prague. A good guide and a pleasant walk through pre-Christmas Prague.

Negatives

-We paid for a superior room (212), but it doesn’t look like a superior - it’s clearly a “standard”. The shower is so cramped that washing your hair is a problem. - a lot of fried fatty sausage and fried sausages for breakfast. Since we don’t eat sausages, much less fried ones, this is a problem for those suffering from stomach diseases. It could be replaced with simply boiled sausages, boiled meat or poultry, or steamed meatballs.
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Larissa Meier
25.11.2019

Positives

She was treated at the Garden Pramen sanatorium twice, in June and November. I really like the treatment, the rooms are clean, bright, and warm. In general, the whole building is very cozy. The dining room is clean, the tablecloths are always white, the waiters are attentive, the food is delicious. Vegetables, fruits, meat, fish... everything is there! Sources within walking distance. And even the weather in November did not disappoint; there were more sunny days than rainy ones. The sanatorium staff is very friendly, it’s clear that people are trying. Thank you all very much. I will definitely come again and again... God bless you all. THANK YOU!!!

Negatives

There is no negative, one positive from your hotel, from the staff, from your city. I don't even consider other options.
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Светлана Божкова
21.11.2019

Positives

I really liked the accommodation. Thank you very much, I would be glad to get into this hotel and this room again. Excellent location for drinking water pump rooms. I came across a very good massage therapist Lenka, many thanks to her for her work. Also an excellent worker during the Parafango procedure, unfortunately I don’t remember his name. The food is very good and varied.
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Ludmila Baumann
18.11.2019

Positives

Dear employees of Sanatoriums.com! Thank you very much for your help in organizing holidays and treatment at the Sadowy Pramen sanatorium-hotel this year. We have vacationed in this hotel several times already, and we have been to Karlovy Vary many times. I would like to especially note the changes for the better this year in treatment and nutrition. The staff working in the various physiotherapy departments were very attentive and friendly and we received all treatments in a timely manner and with great care. In addition, we received all the procedures that my husband and I wanted for us as prescribed by the doctor. He was also very attentive and you could always consult him if there was any emergency. I needed an urgent examination at the local hospital. So within half an hour everything necessary was organized and I was already in the hospital and everything was done quickly and without delay. All my procedures that I could not receive during this time were postponed to another time convenient for me. Additional services were also offered to us. We were especially pleased with the workers who were responsible for our meals in the canteen. Everything was prepared so well and varied! For breakfast there were always two different porridges. Very tasty cheeses and various sausages. And everything else you needed for breakfast was there too. The bread products were of a very good standard; we always received a lot of healthy multi-grain bread and rolls fresh for breakfast. We were especially pleased with the lunches and breakfasts. You can choose everything yourself and order the next day from the 6 options offered (poultry, various meats and fish, a vegetarian dish and just sliced cheese, sausages and ham). Soup was always offered for lunch. A good salad bar and always additionally boiled vegetables and delicious(!) buckwheat porridge. You could only eat it! Excellent espresso coffee and normal coffee from the coffee machine, delicious blueberry tea and others were always there too! In addition, it was possible to make an individual order if there were any special reasons. In general, all the catering staff, from the senior nutritionist to the staff in the hall, were very helpful, attentive and friendly. You could always have a great meal and leave the dining room in a good mood to go about your business. The rooms were always clean and everything you needed was provided. I can confidently say that the Sadovy Pramen Hotel has become even better and I can gladly recommend it for treatment and relaxation for those guests who would like to improve their health and really eat properly and be treated in Charles Bars! Unfortunately, for those who are used to eating differently, it is not suitable. They can look towards Turkey or Egypt, where All inclusive, and you can eat 24 hours a day. If we plan a sanatorium treatment in Karlovy Vary next year, we will only stay at “Sadovy Pramen” again. Thanks to them for everything!
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