references
Rizvan K.
26.02.2023
Positives
I recommend to everyone! Great staff, great service. I enjoyed my week! There are no negative thoughts, 100% positive Sincerely, Kudanov...
Snezana M.
24.02.2023
Positives
The staff is very polite. Medical services, all selected with attention and useful advice. Doctor Ivanna (I recommend) The common areas are very clean.Negatives
The food is monotonous, it’s better to immediately figure out how to change the menu so as not to get tired of pasta. Very huge and not comfortable pillows.Answer from Spa-Hotel Sadovy Pramen
Благодарим Вас за высокую оценку a за Ваши комментарии, мы очень ценим ее и рады, что Вам понравилось Ваше пребывание. Мы в ожидании Вашего следующего приезда.
Olga M.
22.02.2023
Positives
The hotel is clean and good.Negatives
Didn't like the food at all. Eat what they give you.Answer from Spa-Hotel Sadovy Pramen
Благодарим Вас за оценку a за Ваши комментарии. Мы будем рады приветствовать Вас снова.
Angelika N.
18.02.2023
Positives
Very friendly staff. Professional Competence. Facilities. Design.Negatives
Cooking, food storageAnswer from Spa-Hotel Sadovy Pramen
Благодарим Вас за высокую оценку a за ваши комментарии. Мы будем рады приветствовать Вас снова.
Anatoli N.
13.02.2023
Positives
Great location, beautiful nature with many hiking trails.Negatives
Lunch and dinner drinks include only tea with sugar and bread.Answer from Spa-Hotel Sadovy Pramen
Благодарим Вас за высокую оценку a за Ваши комментарии, мы очень ценим ее и рады, что Вам понравилось Ваше пребывание. Мы будем рады приветствовать Вас снова.
Igor D.
11.12.2022
Positives
This is my second time staying at this resort. Absolutely satisfied with everything. I plan to come again next year. The most important thing is an excellent base for carrying out procedures. The staff is polite and attentive. Thank you all very much.
Galina K.
04.12.2022
Positives
This is my fourth time here. I'm satisfied with almost everything. The food has become better than before. The staff is very friendly. The location is great.
Elza S.
26.11.2022
Positives
I will recommend the hotel, stay is great, keep it up, great. We will be back
Nikolai G.
16.11.2022
Positives
As always, I liked everything. Very good massage in the second room. Peter is a great professional in his field. We have been to the sanatorium for the fourth time and will come again
Andrei A.
14.11.2022
Positives
Good location of the hotel, not far from the springs.Negatives
Before moving in, I read reviews and many complained about poor food, I agree the food is not particularly good. Regarding treatment, not all nurses are conscientious about their duties.
Maryna P.
08.11.2022
Positives
A large number of procedures and the good-natured attitude of the medical staff. Thanks to them for this!!!Negatives
Don't order lunch or dinner!!! Not tasty!!! salads float in water, dinner is from 17-19, usually starting from 18 o'clock, if you're late, you'll only find water from the salads😂😂. In my case, they didn’t even change the bed linen in 10 days. Complete disappointment.
Zhanetta N.
01.11.2022
Positives
Good treatment, competent and friendly staff, good room, excellent location of the sanatoriumNegatives
The food leaves much to be desired. It gets worse every year. No variety. Sulfur tea is something completely unacceptable. Perhaps the crisis in the economy is having an effect.
Valentina B.
01.11.2022
Positives
Только позитив!
Gulam I.
24.10.2022
Positives
The best treatment in Karlovy Vary. Everything is fine 👌. Very friendly staff. Acceptable food. Air, water, everything is wonderful. Once Karlovy Vary... always Karlovy Vary...Negatives
parking must be booked in advance
Irina D.
17.10.2022
Positives
We vacationed from October 9 to October 15. Upon arrival, we were greeted at the reception by a pleasant woman, Vlasta, who explained everything well. The doctor is also a nice woman - Ivana Kupkova. She did a very good massage with Vladimir Plakh (room 4). We were also pleased with how the rooms were cleaned, clean and tidy! We lived in room 218. The workers in the canteen are also polite. We were pleased with all the employees of this hotel. We were also pleased with the food, there was plenty to choose from and the portions were good. There was fruit every morning. For lunch and dinner, fruit compote. We'll come again! Irina and VasilyNegatives
Not a big minus is the pillow.
Igor D.
16.10.2022
Positives
We absolutely liked everything: the sanatorium itself, its location, the staff, the treatment, the food, the attitude towards us! We recommend visiting the Garden Pramen sanatorium and seeing for yourself! Special thanks to Vlasta, who worked at the reception on the day of our arrival, she was very welcoming and friendly, she quickly completed everything and explained what needed to be done. I would also like to note the excellent work of the masseuse from office number 4, Vladimir Plakha, we highly recommend asking her, she does her work conscientiously and efficiently, in no case do we want to offend other employees of the sanatorium, we are simply leaving reviews about those whom we personally got to know! Also, many thanks to all the dining room staff for their work! My wife also liked the work of Mikhaela Shubrtova, who performed the Charcot shower procedure, many thanks to her! If names and surnames were written incorrectly, please forgive us)) We have made a choice for ourselves and will come to this sanatorium for treatment!Negatives
NO!!!
Volker G.
10.10.2022
Positives
The treatments were really good. But a week is not enough. It's better to book for two weeksNegatives
No own parking spaces. Food wasn't tasty and there was hardly any varietyAnswer from Spa-Hotel Sadovy Pramen
Hallo sehr geehrter Herr Volker Göhler. Vielen Dank für Ihre Bewertung. Leider haben wir wirklich nur sehr begrenzte Parkmöglichkeiten. Wir sind im Spa-Bereich.Daher ist es nicht möglich, alle unterzubringen. Was die Ernährung betrifft, kann ich dir nicht zustimmen, deshalb gibt es eine Auswahl aus 5 Optionen, bei denen sicherlich jeder nach seinem Geschmack wählen wird. Und dann sind wir ein Spa, in dem man wegen der Diäten von Krankenkassenkunden nicht so stark salzen und würzen darf. Das Würzen ist dann jedem selbst überlassen.
Alex K.
28.09.2022
Positives
It was very good, we liked it. We will recommend to our friends.
Ludmila D.
25.09.2022
Positives
Many thanks to the staff of the Garden Pramen sanatorium. I liked everything about the resort except the food. Breakfast is good. Dishes for lunch and dinner are optional, but not tasty, especially potatoes on the side.
Volodymyr D.
25.08.2022
Positives
BIG thanks to all the employees of the site "SANATORIUMS.com" We wish your team Good Luck, Success, Good Health and Prosperity See you in the new center
Татьяна Р.
21.08.2022
Positives
We have been relaxing and receiving treatment in this sanatorium for several years now. The treatment is at a high level. One can say about the staff that they are professionals who know their job and treat their guests with respect. The rooms are clean and well cleaned.Negatives
This is not to say that this is a negative thing, just a drawback, the food is varied, but not tasty
Liudmila B.
12.08.2022
Positives
For more than 10 years I have been coming for treatment to Karlovy Vary and only to the Sadovy Pramen sanatorium. The staff here is conscientious and attentive, and the treatment is very high quality. I would like to thank the sales department employee RENATA KULHANOVA for his professionalism and sensitivity. Many thanks to my attending physician IVANA KUPKOVA, as well as to the nutritionist of the sanatorium. I lived in room 339 and I want to thank the maid for her excellent job. I was very pleased with the transfer. Separately, I would like to express my gratitude to the driver NIKOLAY for his strict punctuality and attentiveness. On July 17, 2022, he drove me from Nuremberg to Karlovy Vary, and on August 6, 2022, he drove me from Karlovy Vary to Nuremberg. Sincerely, Bogdanova Lyudmila
Maisa L.
02.07.2022
Positives
My wife and I were going for treatment and not to have fun at restaurants where the food was lousy. the food is not tasty, there are no smells of herbs and other sensations.. They need to practice in Central Asia. To understand what food tastes like: delicious and inexpensive. My wife and I would like to express our admiration for the work of the massage therapist on the second floor. Her hands are golden, as is her soul. I would also like to mention the other workers on the minus 1st floor. Having received a boost of health, I hope for a second trip and a course of treatment in your sanatorium.Negatives
As for the negative, I want to say don’t look for it. I searched for him for 20 days, but I never FOUND him. Until next time.
Olga L.
02.06.2022
Positives
Friendly attitude of the reception staff, especially Christina. Despite the terrible quality of the hot dishes prepared, the work of the waitresses deserves great respect, I especially liked Sarah and Leona. The rooms are clean, thanks to the maids. Michaela and Ramona from the nursing staff are amazing! Thank you!Negatives
There is just a very big problem with food in this resort. I have been to many sanatoriums before, but I have never seen such disgrace. Oatmeal in the morning was perhaps the only tasty dish that this kitchen prepares. There are no problems with fruits, fresh vegetables, cottage cheese and yogurt; everything is fine with cutting. But what comes out as hot dishes from this kitchen is simply not controlled by anyone, neither by the dietitian (if there is one) nor by the doctors. Pieces of fried sausage floating in fat for breakfast and cold scrambled eggs do not correspond to the status of a gastrointestinal resort. Dinner is also tasteless, I don’t understand how decent food can be ruined. Change the head cook immediately or at least start to control him somehow. During the three weeks of my stay, I did not hear a good word about nutrition from anyone. It's a shame, because overall I liked the sanatorium.
Jakob H.
29.05.2022