references
Андрей Г.
10.10.2015
Negatives
The smell in the room was from some kind of chemical, which may have been used in cleaning at the beginning and which persisted throughout the entire stay (two weeks), despite almost daily cleaning subsequently using air fresheners
Valery B.
06.10.2015
Positives
Friendly attitude of the staff, close to the sources. Treatment is well organized. The rooms are very clean and comfortable. Good quality food.Negatives
Bad pillows and not a very good mattress. The staff in the dining room was a bit annoying.
Gohar B.
28.09.2015
Positives
We were there for the first time, we were very pleased with everything, we’ll see how the treatment helps, because they said that in two weeks there will be a result, if everything goes well, we can come next year. Thanks a lot!Negatives
We didn't find any cons
Renata I.
28.09.2015
Positives
It’s a good sanatorium, I went here for the fourth time. The location is excellent, the staff is polite, the treatment is high-quality, procedures in the balneocenter are carried out using water from the 11th source, the medical staff is very competent.Negatives
Not recommended for people with nutritional problems (diabetes, etc.)
Михаил Х.
26.09.2015
Positives
Loyal, friendly, responsive and punctual staff. Operational settlement (within 10 -15 minutes). Gorgeous view from the windows (room 312). High-quality, tasty, although no-frills food. Excellent compotes, fish dishes. The course and quality of treatment procedures ensures that the improvement in well-being is maintained throughout the year. (My wife and I are vacationing in this sanatorium for the third time). Silence and order in the sanatorium.Negatives
There are woodlice crawling on the walls in the room. This is most likely a consequence of the fact that the drain in the shower and sink is faulty (it took two days to fix). One sink for two. (in general, it looks like the room has been converted from a single to a double), a shared bathroom, although other double standard rooms have two sinks, bathrooms (bathtub and toilet are separate), there is an additional sink in the toilet (for example, room 225). There are no offers for physical therapy classes. Ugly black tea. But this, for a person who went through the system of Soviet healthcare institutions, is a trifle and did not at all spoil the mood from the rest and impressions of the wonderful Sadový Pramen sanatorium in the beautiful city of Karlovy Vary. If favorable conditions exist, my wife and I would gladly agree to spend our next vacation in this sanatorium.
Vladimir S.
24.09.2015
Positives
Close location to the colonnade, friendly attitude of the medical staff and doctors, except for the reception.Negatives
They made an unauthorized change of the booked room to another smaller one. For a long time they refused to establish the booked food conditions: breakfast + lunch, provided breakfast + dinner
Татьяна Я.
21.09.2015
Positives
The location, accommodation, procedures, organization of treatment are at a very good level, procedures are prescribed conveniently during the day. There are no complaints in this regard.Negatives
The sanatorium indicates a three star category. For Europe this is above average. However, there were no bathroom amenities: no shower gel, no shampoo, no bathrobes, no slippers. I think there should be robes for spa treatments. The food is disgusting, not dietary at all, monotonous: fried potatoes, fried chicken legs, pork schnitzels, pasta, you can’t chew the beef. No greens, no green salads, no beets, no zucchini, no eggplants, no peppers... Canned beets from a jar, compotes from a jar. If you choose the indicated sanatorium, keeping in mind decent treatment and professional medical staff, I recommend taking only breakfast, as many people living there did...
Zoya F.
21.09.2015
Positives
I only regret one thing, that for the first time in my life I came to relax and receive treatment in Karlovy Vary. The assessment is amazingly inappropriate when assessing the work of the sanatorium/amazing speech, music, etc./. But excellent work in all directions, yes. I would like to thank the entire staff of the sanatorium for the ability to put their soul into their work and not be formal in their responsibilities. We come here so different, and you managed to create an amazing atmosphere of a calm, business-like approach to us.More thank you very much.Negatives
Here I want to talk not about the negative, but simply about my personal comments and wishes. It seems to me that it wouldn’t hurt to drink a glass of kefir or yogurt in the evening, give cottage cheese in the morning without sour cream, and use sour cream when preparing main courses, especially fish, because it is often a little dry and ,lastly, a review speech and a meeting with the chief physician are missing. Which should be twice a month for different races, and in your situation, for different languages. With great respect, Zoya Falkova Cleveland USA See you later
Radzetskaya .
13.09.2015
Positives
This is our second year staying at the resort! I really like everything!
Петр Б.
07.09.2015
Negatives
It was fobbiden to take in breakfast area purses or bags. Becouse smbd probably stole a few peaces of butter. It's crazynes.
Tamara Z.
11.08.2015
Positives
Everything was within the expected limits. It's good that there are no queues for procedures. In each office you are greeted by friendly and professional staff. The entire treatment organization is very reasonable. Accommodation in the rooms is also quite decent. It's bad that there are no air conditioners and kettles in the rooms. The food was at the level of an average sanatorium, but in the dining room everything was clean and tidy. The food was served quickly and there was no long wait. Thank you!Negatives
I would like more attention from doctors. During acupuncture, I got an infection; as a result of the formation of phlegmon on my leg, I was unable to walk for almost a week. The doctors at the sanatorium could not offer me the necessary treatment, and indeed there was no one there on Saturday except the nurse on duty. I was forced to seek paid help at the city hospital. I still cannot heal my leg, although before this I had no problems in this direction.
Яков Ш.
18.07.2015
Positives
the strongest treatment centerNegatives
1. There is no opportunity to drink tea in the evening. 2. Bed linen is changed very rarely
Liudmila L.
16.07.2015
Positives
Among the positive factors, we can note: 1. The sanatorium is located very conveniently in the center of the resort area. 2. Medical staff works well during medical procedures. 3. The room was cleaned normally 3. Of course, a wonderful resort. I will definitely come again, but not to this sanatorium.Negatives
Among the negative factors: 1. Having arrived at the sanatorium on July 4, I only got an appointment with a doctor on July 7, since the medical staff had days off on those days. It is necessary to somehow warn about such moments when booking. 2. There was only one meeting with the doctor, not two, as promised when booking, and she did not show much interest in the tests and medical reports brought. I made appointments and there were no more consultations. No one even asked how the treatment was going. She came and left, no one noticed. The process is simply formalized. There is a warning on the nurse's desk - if the prescribed procedures are not satisfactory, then changes can only be made for a fee (200 CZK). This is somehow not clear. 3. The food is simply ugly and humiliating. Monotonous and practically no choice. Porridge, cheese and sausage, cut into the thinnest webs, apparently to save money. It seems like there is a famine in the Czech Republic and we have to literally scrape together food. People come on vacation and the quality of food matters. If it's a budget resort, don't offer lunch and dinner. Limit yourself to decent breakfasts. Something definitely needs to be done about nutrition. According to reviews from vacationers, everything is different in other three-star resorts. 3. The sanatorium has good medical facilities and an excellent location. If some things were corrected, there would be a significant increase in those wishing to come. 4. A kettle and hairdryer must be in the rooms. It's not expensive today. For some reason you have to ask.
Людмила П.
30.06.2015
Positives
The sanatorium is located in a very convenient location. The room is large, as I asked.
Ольга Ф.
29.06.2015
Positives
The location of the sanatorium is very convenient, we are satisfied with the treatment and food, it’s a pity there is no gym for physical exercisesNegatives
During electrotherapy there are no disposable sheets, the sheets have not been changed, so you experience discomfort, because you have to undress and hygienically use paper napkins
Инна Е.
23.06.2015
Positives
Convenient location, sources nearby. Excellent Wi-Fi signal (free). High-quality procedures. There are no queues for procedures.Negatives
Poor room cleaning. Procedures scheduled too early (some procedures at 06.30)
Viktor P.
03.06.2015
Positives
Location - in the center of the resort, in close proximity to the springs. The staff is responsive, the service is excellent.Negatives
The main disadvantage is the food. Salads are like silage, meat of all types is dry and tasteless. It is advisable to replace the cook. The doctor selects a set of procedures based on optimizing the workload of staff, and not on the wishes of (reasonable!) patients: instead of 8-10 procedures of the same type, he prescribes 3-4 similar in type, but different procedures. The floors need repairs - the loose parquet under the carpet is terribly wobbly and creaks loudly.
Геннадий П.
26.05.2015
Positives
Friendly, helpful staff. A wonderful doctor, Dr. Kadlchik. Very attentive nurses. Especially cheerful and cheerful Mrs. Helena, who gives pneumopuncture (hello and respect to you, Mrs. Helena!). Everything is reasonable, sensible, sedate, dignified. No queues. The procedures are strictly on schedule. Excellent food. Varied and gentle (close to dietary). The girls serving the tables work like clockwork - quickly and accurately. Mineral springs nearby. The sanatorium is located on the main promenade. Below the windows is the beautiful Garden Colonnade and Dvorak Gardens. It is close to simple shops on Masaryk Street, and to boutiques, souvenir shops and money changers on the main promenade (by the way, the exchange rate for euros to Czech crowns in these shops is noticeably more favorable than in banks). Next year we definitely intend to repeat the trip to this sanatorium. Thanks to everyone who works there and who made our stay here useful and enjoyable.Negatives
It was annoying that some of my compatriots stole food from the canteen. Having paid only for breakfast and dinner, they took it from the dining room for lunch. At the same time, none of them were stopped by any of the staff in front of us, although some of them were filling their bags without really hiding.
Tatjana .
18.05.2015
Positives
Mi s muzem znali o katsestve letsenija i vsjo eto podtverdilos - nam ponravilos!. O pitanii toze protsitali v otzivah vsjo sootvetstvuet +++ .Vibor iz 5 bljud -otlitsnoe resenie -dostatotsno raznoobrazno i ovossei i fruktov normalno.(izvinjajus za latinitsu)
Lina K.
17.05.2015
Positives
Excellent location of the resort. The treatment procedures are well organized and the procedure schedule is conveniently drawn up. Friendly staff.Negatives
Cleaning of the rooms was carried out formally - they vacuumed once a week, and had to wipe off the dust on the furniture themselves. I was not satisfied with the quality of the massage that the specialist gave me in room II - it was some kind of stroking and patting, not a massage.
Stella M.
13.05.2015
Positives
Good water. The procedures, thanks to the girls, did everything right.Negatives
Doctors
Yuriy V.
13.05.2015
Positives
Treatment by junior medical staff. Good food.Negatives
The doctor's attitude towards the patients of the sanatorium is indifferent. With such an attitude, you can prescribe procedures without them.
Liudmila S.
05.05.2015
Positives
Thank you for the attentive work of all the staff of the sanatorium.
Ivan K.
04.05.2015
Positives
The location of the resort is great. The cleanliness is perfect. The medical staff treats you with all their hearts.Negatives
During the 10 days of stay, the towels were changed once and the bed linen was never changed. Even in African countries, 3 star hotels change all linen every 2 days, and the stay is cheaper. The girls in the cafeteria should dress differently. It is not beautiful and not decent to look like them. A uniform of trousers would suit them. We feel like we have gone back 20 years. The work of the staff (bad) - this means only the dining room and reception. In the latter, they cannot answer a single question regarding the sanatorium; they send it to someone else or the answer is “I don’t know.” It's the 21st century outside.
Надежда М.
29.04.2015
Positives
I really liked everything about the sanatorium, good polite staff, good doctor, excellent procedures. Thank you all so much, I advised my friends to come here. One note about dinner. I would like to have fruit, yogurt, and buns for dinner, rather than heavy food at night.
Вадим С.
28.04.2015
Positives
The undoubted advantages are the location of the sanatorium next to springs on flat terrain and excellent organization of treatmentNegatives
Nutrition has deteriorated somewhat. A significant drawback is the requirement to vacate rooms before 9 o'clock. It is necessary to extend to 11-12 hours.
Sergey N.
26.04.2015
Positives
pros - good treatment, friendly service, stable wi-fi both in the room and throughout the hotel, good lighting in the room, comfortable mattressesNegatives
We found one downside: very early check-out from the room - at 9 o'clock, this is the first time we have encountered such a rule.
Алексей П.
20.04.2015