references
Ландыш В.
07.03.2020
Negatives
We just returned from the Garden Example sanatorium yesterday. The quality of food has deteriorated greatly this year. Some dishes were impossible to eat.
Сергей Г.
02.03.2020
Positives
We rested in the sanatorium from January 27, 2020 to February 11, 2020. We really liked everything. The sanatorium is located in a convenient location. The food is excellent, a very large selection of dishes. I liked the treatment. The entire staff is professional and friendly. I would especially like to mention the masseuse Vladimir Plakha, the treatment sister Mikhaela Shubrtova and the waitress Livera Guttsova. After such a reception I want to come again. Thank you all very much. Sincerely, Galchenko S.M.
Sergey G.
02.03.2020
Positives
We rested in Garden Pramen. Everything is fine. The treatment is decent, although a little peculiar. Differs from the resorts of Kislovodsk. The staff is friendly and very respectful. True, during thermal procedures the nurse reduces the treatment time. He probably thinks we don’t know the standards. We were completely satisfied with the food. High quality. We were going to lose weight and are not picky about food. I liked the location. Booked for October.
Julia W.
29.02.2020
Positives
This was our first stay at this hotel. We stayed for only 7 nights and that was enough to understand how much we liked it here, and we are planning to visit this particular sanatorium next year!!!!! The hotel itself is located very well in relation to the springs, on a flat area, which was very important for us. We checked in early in the morning, this did not spoil our stay. We were accommodated in rooms 307 and 304. View of the Thermal Hotel...In our free time from procedures we had the opportunity to enjoy the views of the beautiful city!!! The procedures took place in a wonderful atmosphere. Everyone is very friendly, almost everyone speaks Russian. The girl at the reception also speaks German. Special thanks to the girls in the dining room, they do their job very quickly and quietly 👍 We had half board - breakfast and dinner, but if necessary, we were able to replace it with lunch at the reception; dry rations are also possible, which we received upon late check-in, because we were late for dinner. The hotel fully justifies its 3 stars. There are a lot of emotions, all positive. The hotel is big, but there is no crowd. In principle, everything that is said in the sanatoriums.com video is true!!! Thank you everyone for creating an atmosphere of warmth and affection!!!!!Negatives
There was still one minus!!!! In the hallway of the room, the light turns on when there is movement.... it’s not just annoying... it’s really infuriating.... (I apologize for such an emotional statement) but despite the fact that everything is aimed at relaxation and tranquility, it threw me off balance.
Irina S.
25.02.2020
Positives
The sanatorium is conveniently located, polite, helpful staff. The rooms are comfortable, the bed is comfortable. There is a refrigerator. Treatment and accommodation in the same building.Negatives
Meals at the sanatorium need to be ordered in advance, the portions are large, I wouldn’t take that much myself, the taste of the food is very controversial. Not mine. It would be much better if there was a buffet, at least you can see what to take and what not to take. There are either sausages or sausages; for breakfast, from what was offered, one could only take boiled eggs from what was more or less normal. But since you’re not going for a couple of days, even a week is hard on the body. Everything else is not tasty or healthy. What saved us was that there was fruit, but only at breakfast. And vegetables for lunch and dinner. For some reason, treatment involves more inhalations than procedures for which you travel from afar. My example; 5 inhalations and two baths, 2 massages during your stay!!
Татьяна Л.
21.02.2020
Positives
I rested at the Sadovy Pramen sanatorium for the second time. The first time was in 2014. During this time, everything changed for the better. Treatment is provided by professionals in their field. The food was varied - the food was delicious and the portions were very large. The resort staff is friendly and helpful. Many thanks to all the staff and management of the resort! I ordered a single superior room, booked a tour through Sanatoriums.com, and also a transfer. I would like to express my gratitude to everyone for their professionalism.Negatives
I liked everything. You can find shortcomings everywhere, it all depends on the person in what mood he came for vacation and treatment.
Liudmila S.
18.02.2020
Positives
Treatment level is 5 with a big plus. The competence of Dr. Lucie Vesela is beyond praise. Jana Halasikova, Lada, Stana, Petra <Mila,Jolana- замечательные медсестры-все достойны уважения и благодарности за их терпение и доброжелательность. Массажист Helena Kazasova творит чудеса-огромное спасибо ей-это был самый лучший массаж -мне повезло. Обаятельная Micel на сухих углекислых ваннах-всем спасибо.Negatives
No.
Михаил П.
18.02.2020
Positives
Everything is excellent!!!Negatives
I wanted to diversify the buffet (breakfast) a little. The cost of issuing prescriptions is very expensive (200 CZK-1 prescription), in other sanatoriums it is MUCH cheaper.
Igor D.
17.02.2020
Positives
I go to Karlovy Vary every year, and always in different hotels. Last year I was in Imperial. This year I was in Garden Pramen. Now I have found my sanatorium, where I will now go. I liked everything - wonderful staff, excellent medical facilities, cleanliness in the sanatorium and in the room. The building itself has huge ceilings, it feels like there is a lot of air. Snow-white doors create the feeling of a hospital rather than a resort hotel, which is important. In short, a very good experience.
Swetlana D.
17.02.2020
Positives
All positive! Best location! Excellent staff! Good basis for treatment. Cleanliness radiant! Best grades!Negatives
Only one negative comment! Please, better ventilate the rooms of the hotel! Very thick air, smells like food, there are also a lot of people in there, resulting in a lack of air!
Johannes T.
16.02.2020
Positives
Very friendly staff. The applications were always on time.Negatives
The dishes served in the evening could be a little warmer. No oatmeal with muesli. Hardly any help finding a parking space; A list of all parking garages including prices should be available at reception. Even better if you are informed directly when booking that there are no or very few parking spaces at the hotel.
Нина К.
05.02.2020
Positives
I really liked it. Very bright rooms, warm, very clean. Special thanks to the medical staff. Everyone is very polite, people who know their stuff. We express our gratitude to the driver Alexey (I don’t know his last name), who drove us back. He drove the car very carefully and calmly. He helped us carry our luggage and helped us navigate the airport. Everything is simply at the highest level. It's very nice to come back to you. Good luck and continued prosperity to you.Negatives
did not find
Сергей С.
04.02.2020
Positives
We were there for the first time - we were delighted!!!
Olga G.
04.02.2020
Positives
Olga.Sergey.Poland,Ukraine.we liked everything, the staff is very professional, kind-hearted and friendly.we would especially like to mention the massage therapist-Cecilia Zelenkova, Lada Zapotocka-gas injections, Alena Bokuvkova-parafango, Mikaela Shubrtova-hydrotherapy.the girls in the dining room and on reception too. We'll try to come again.Negatives
There was one appointment with the doctor and a blood pressure measurement, instead of the stated 2 and laboratory tests...
Tatiana S.
31.01.2020
Positives
This was our first time at this sanatorium from your website. Thank you very much for the smooth organization of our holiday. I liked the sanatorium - the food and treatment and the attitude of the medical staff and organizational staff.Negatives
Not found
Любовь О.
31.01.2020
Positives
The sanatorium is very well located near the springs, a bus stop and a gathering place for tourists for excursions. We were accommodated within a few minutes. There were 6 of us, three rooms were given nearby. The resort staff is attentive and responsive. Excellent procedures, especially lymphatic drainage apparatus, underwater massage, gas injections, galvanic bath and others. The food is excellent, there are always vegetables and fruits.
Stanislav B.
08.01.2020
Positives
DEAR AND RESPECTED OUR GUESTS! LET ME WISH YOU ALL A HAPPY NEW YEAR, ALL THE PAST AND UPCOMING HOLIDAYS AND WISH YOU HAPPINESS, PROSPERITY AND, ABOVE ALL, GOOD HEALTH. I WOULD LIKE TO THANK ALL OUR REGULAR GUESTS FOR RETURNING TO US ANNUALLY AND GIVING US THE OPPORTUNITY TO TAKE CARE OF THEIR HEALTH. AND TO THE NEW CLIENTS OF OUR SANATORIUM, I WOULD LIKE TO WISH THAT THEY FIND THE WAY TO US SOON, VISIT OUR RESORT HOTEL SADOVY PRAMEN AND FEEL THE PROFESSIONALISM, FRIENDSHIP AND EMPATHY OF OUR STAFF AND THE REAL CARE AND ATTENTION THAT THIS IS WHAT WE GIVE TO ALL OUR CLIENTS. BE HEALTHY AND SEE YOU IN THE NEW YEAR. YOURS WITH RESPECT, STANISLAV, DIRECTOR OF THE MILITARY RESORT SANATORIUM SADOVY PRAMEN
Геннадий Т.
14.12.2019
Positives
I've been there many times and was once again pleased. Good treatment and rest, good transfer. Thank you!
Yaroslav M.
11.12.2019
Positives
Location, cleanliness, staff, procedures, ceiling height.
Светлана С.
10.12.2019
Positives
Wonderful staff, very friendly doctors, nurses, high level of treatment.Negatives
Breakfast is very monotonous, except for pastries. For some reason the juices are diluted with water.
Галина Ч.
09.12.2019
Positives
Good afternoon The hotel meets all treatment requirements, the location is excellent, and the food is excellent for the hotel's star level. The staff is very responsive. We will definitely return next year.Negatives
There is none of them.
Alena K.
05.12.2019
Positives
I was satisfied with everything. I would especially like to mention the masseuse. Her name is Olga Valentova. In general, all the staff are very friendly and attentive.. The kitchen is also excellent.Negatives
I would like to note that somehow there was no thought given to the room where hydrotherapy takes place. You undress in one place and go to another room, when it’s normal to go there, but it’s very cold to go back. I had to cancel these procedures. Why not take an example from the balneocenter? Where it's warm and comfortable.
Konstantin M.
05.12.2019
Positives
I really liked it. Polite staff, clean rooms. Good location of the resort. Minus the food. There is no variety of tea for breakfast; we bought tea bags in the store and took them with us. Lunch and dinner are not tasty and monotonous.
Tatjana K.
04.12.2019
Positives
Staff is very nice. Hotel is newly renovated. Rooms are large and clean. The beds are comfortable. Food tastes good. I would recommend the hotel.
Helena G.
01.12.2019
Positives
The cleanliness of the hotel and room couldn't be better. The attending physician and staff are top notch. A big THANK YOU.Negatives
There is not enough choice of medicinal tea in the dining room.
Konstantin M.
30.11.2019