Reviews about Spa Resort Sanssouci 4* (Karlovy Vary, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Spa-Hotel Spa Resort Sanssouci

U Imperialu 198/11, 36001 Karlovy Vary
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9.5
10
overall rating
9.5
10
treatment rating

references

Liubov Khabunets
04.04.2017

Positives

You really feel at home in the resort. Treatment, recreation, food, staff - everything is really no problem! Next time I’ll only go to SPA RESORT SANSSOUCI!

Negatives

I'm really very pleased with everything.
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Эльмира Бушуева
27.03.2017

Positives

Thank you very much, everything was very good!
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YULIA PAVLICHUK
25.03.2017

Positives

Everything is very clearly organized
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Ольга Петрова
14.03.2017

Positives

very attentive staff, I really liked the treatment, high-quality delicious food, cleanliness and order in the rooms.

Negatives

No
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Тамара Аветисян
13.03.2017

Positives

Very professional staff, cozy hotel, excellent food and treatment. Thanks to Dr. DIL.MAYLYANOVA, very attentive staff at the carbon dioxide baths, salt cave, took 6 classic massage procedures, the most recent one was the best. Special thanks to Hola Michaela. It’s a pity that I didn’t get to see her for all the procedures. Many thanks to the restaurant staff.

Negatives

It is clear that this is a sanatorium, and its main task is treatment, but it is very boring in the evenings. Music could be played in the lobby. Organize something. Well, I didn’t like the quality of cleaning of the room, especially the toilet. In the restaurant you can use trays for the convenience of vacationers
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Nadezda Arkaeva
12.03.2017

Positives

I've stayed at this resort 4 times. I like the location, the availability of mineral water in the sanatorium, and the restaurant’s operating hours.

Negatives

For 4 stars, a kettle in the room would be nice. In other countries and hotels this is already the norm.
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Людмила Емельяненко
26.02.2017

Positives

I rested and received treatment in Sansouci for the fifth time. Everything is wonderful as always. Very pleased with the work of Sanatoriums.com - booking transfer (round trip) - EVERYTHING IS GOOD Thank you very much
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Людмила Евсеева
09.01.2017

Positives

Nice pool and sauna, free travel on bus No. 2, the sanatorium’s own transport, which takes you to the springs in the morning, the presence of a spring in the sanatorium.

Negatives

-I didn’t like the attitude of the staff towards their duties in the Salt Cave: the time of patients’ entry into the cave was not controlled, the blankets were not removed, the steam generator worked for no more than 20 minutes per session.
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Alexandr Vyboischik
23.12.2016

Positives

We were very pleased with our vacation and treatment. The sanatorium employs professionals. This applies to medical and service personnel. The cooking teams are excellent. The Charleston restaurant is wonderful. The transfer system works well. The problem with transport to the city center and to the springs has been brilliantly solved.

Negatives

The purpose of the Opera restaurant is unclear. In two weeks I saw only one couple visiting this restaurant
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Лидия Пашкова
17.12.2016

Positives

-Excellent location of the sanatorium: in a forested area, away from the bustle of the city, not far from the springs; - taking into account wishes when placing; - friendly attitude of the sanatorium workers; - timeliness and quality of medical procedures. I would like to express special gratitude to doctor Lysenko, massage therapist Shevchuk; - variety of food and its high quality. We have been to this sanatorium 4 times and would like to visit it again.

Negatives

- the absence in 2016, unlike previous stays, of any cultural program in the sanatorium.
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Galina Paramonova
04.12.2016

Positives

Everything is thought out and facilitated transportation to the source and balanced meals for every taste, a varied menu. the opportunity to attend all procedures without worrying about missing breakfast or lunch. And of course the warm, friendly atmosphere of all the staff.

Negatives

In fact, the disadvantages are such that they can be neglected. I would like to have a cup of good coffee and, of course, homemade baked goods at lunch. It’s a pity that if you come for a long time, there are no procedures on Saturday and Sunday.
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Нелля Куфонина
29.11.2016

Positives

Many thanks to the employees of sanatoriuma.com. I previously had arrivals and departures later. The sanatorium staff are friendly. I was given an excellent room with a large area. Breakfast and doctor's appointment were provided. The food is excellent, very good restaurant opening hours. The medical staff is competent and friendly. I underwent 64 procedures in 21 days. Many thanks to all the staff of the resort! Merry Christmas! Good health and fulfillment of wishes!
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Донских Инна
04.11.2016

Positives

The main plus is nature and climate. If not for this, much fewer people would travel. The quality of treatment is getting worse, the procedures are the same but the staff is not properly qualified, with rare exceptions. The quality of my placement was excellent, thanks to your company. Nutrition is a separate matter, there is practically no dietary food, only coarsely chopped boiled carrots and beets every day, and occasionally cauliflower. The staff sticks to their jobs because... work in the Czech Republic is bad. The location of the sanatorium is excellent, the swimming pool is especially good with the opportunity to swim and go to the sauna every day. Overall, the impression is good.

Negatives

The negative, perhaps, is in the diet, often over-salted food, which is completely unacceptable in the preparation of any food, and especially in dietary food, there are few new dishes, mainly cut into pieces meat or chicken, cheap fish of not the best quality and preparation, coffee (if it is possible). name) leaves much to be desired. There are few cultural events. And, in general, the rating is good. Thanks for the vacation!
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Asmik Matevosian
17.10.2016

Positives

Everything was very good! both treatment and relaxation, and the weather was gorgeous at that time. The massage therapists are amazing!!!
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Владимир Пущин
21.09.2016

Negatives

There are no air conditioners.
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LARISA BORISEVICH
01.09.2016

Positives

The sanatorium is, as always, at a high level. Very friendly staff, delicious and varied food, useful procedures, especially oxygen therapy and the salt cave. The sanatorium is located away from the central square in a forest area with wonderful clean air. And the springs can be reached in 5 minutes by bus No. 2, free of charge for residents of this sanatorium. I highly recommend this resort to everyone.
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Irina Pashko
20.08.2016

Positives

Everything was great !!!!
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Ольга Тарасова
10.07.2016

Positives

I rested and received treatment at the Spa Resort Sanssouci hotel from 04/14/16 for 19 days for the second year in a row. Despite the small number of guests from Russia this year, the hotel “keeps its mark” both in vacation treatments and in food. Friendliness , politeness, accurate fulfillment of all assignments, excellent food on always set tables with linen napkins. Excellent location on the mountain, silence, birdsong, free travel to the promenade, although a walk through the park along the river is only 20 minutes. I recommend this hotel to everyone who loves good service, silence, decent treatment and perfect cleanliness.
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василе чемортан
01.07.2016

Positives

I rested and received treatment at the Sanssouci SPA Hotel on my first visit to Karlovy Vary. I really liked the modern building, comfortable stylish rooms, excellent restaurants, qualified treatment, and the atmosphere of a wonderful and thoughtful vacation. This hotel even had a library with books in different languages and for every taste.

Negatives

The only criticism about the hotel is poor Wi-Fi.
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елена альтун
31.05.2016

Positives

Everyone liked it!

Negatives

Hotelos´ bi pobolsche razvlechenij dlya detej.
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Nicolas Baranowski
25.05.2016

Positives

Very clean, tidy hotel, large room and good service. Wonderful view from balcony. Quiet with no traffic or tourist noise compared to hotels in the Spa centre. Easy to catch the free bus No. 2 to the Spa centre or to the city centre. Buses go every 20 minutes. Wonderful swimming pool 16 m long! The hotel consists of three buildings interconnected by tunnels that have lifts and are pleasant to walk along. Not a problem getting from building to building.

Negatives

Terrible food for a 4 star hotel; no imagination, very basic, poor presentation. Food I imagine is better at an army canteen. Need to replace the cooks and bring in professionals!
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Igor Belkov
24.05.2016

Positives

Getting better every year
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татьяна пенушкина
17.04.2016

Positives

Clear organization of procedure schedules, impeccable medical work. personnel. Excellent food and convenient restaurant opening hours. Everything is fine.
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INNA DONSKIKH
21.03.2016

Positives

For me, a big plus is the location of the sanatorium at the top, away from the bustle, as well as the presence of a beautiful swimming pool with a glass roof and located among exotic greenery. Also “warms the soul” is the very warm and attentive attitude of the staff, ready to help at any moment.

Negatives

The biggest disadvantage of your stay is the long transitions between medical buildings. Sometimes you have to walk 2-3 times a day, this makes you very tired, especially in the first days of your stay. In this regard, this hotel is more suitable for young and healthy people. The work of the cooks also leaves much to be desired. Compared to other hotels of lesser star quality, the food looked pale and monotonous. This is my third time at this hotel and each time I write about the equipment of the shower cabins - there simply isn’t enough shelf for a sponge, and the shower hook is so high that you have to jump up to hang it.
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Андрей Белоусько
09.03.2016

Positives

Holidays in your sanatorium are wonderful as always. The well-coordinated work of the medical staff and the work of the restaurant are delightful.

Negatives

The disadvantages of staying include the presence of smoking neighbors. Cigarette smoke came through the open window.
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наталья карпова
09.03.2016

Positives

It was my first time at your sanatorium. I liked it very much. Thanks everyone for a great vacation!
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Эльмира Бушуева
07.03.2016

Positives

Very friendly hotel staff

Negatives

Poor quality room cleaning
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valerii shkliarov
19.02.2016

Positives

excellent organization and implementation of the procedural plan. organization of free travel to the city center and back on route No. 2. The food in the Charleston restaurant is very tasty and varied. friendliness and efficient work of the staff.

Negatives

there was no negativity
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Aram Vartanian
02.02.2016

Positives

Great resort for the price! I come to the sanatorium for treatment every year.

Negatives

Some rooms are poorly soundproofed.
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Юлия Кругликова
01.02.2016

Positives

I rested at the sanatorium for the second time. Accommodation and treatment are good, Dr. Alexander Mikhailovsky is wonderful and attentive. The staff of the sanatorium is very friendly and responsive. The organization of procedures is excellent. The food is excellent, I especially want to mention the chef Vladimir of the Charleston restaurant. Simply cool! I like that the sanatorium is located away from the springs, which promotes walking in the fresh air.

Negatives

This time the unpleasant sensations remained from the work of the maids. Wet cleaning in the room was never done! There was a thick layer of dust on the bedside tables, tables, TV, headboard, and lamps! In the bathroom the same picture, dust was just hanging from the mirror! There was no response to requests to fix the door in the shower stall. The shoe racks have not been wiped even once in 20 days! I had to do everything myself. Towels and linen were changed regularly. I really want my next visit to the sanatorium not to be spoiled by the presence of dust in the room.
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