references
Positives
Spa Hotel Morava left only positive impressions. Very friendly staff, both the girls during the procedures and in the dining room. Special thanks to Katya and Alena. Procedures at the highest level. The food was good - we had two meals a day. What I liked was that you could regulate your own lunch or dinner. We've been to other hotels before - it's either only lunch or only dinner. The room was on the second floor - excellent. Our rest and treatment were a success. Thanks to the sanatoriums.com team and the Morava Hotel.Positives
Nice hotel, good room. View of the forest, which is simply wonderful, because... the air is simply divine, the room is not hot. There is a forest nearby, through which we constantly walked. It’s very good that there is a room where you can drink tea, coffee, and heat up food at any time. The hotel has good water treatments, gas injections - super. The hotel is beautiful and clean. Thank you to your site for organizing the trip: reliably, clearly. From now on I will always book tours through you.Negatives
It's hard to walk up the hill to the hotel. I didn't really like the food, especially breakfast and dinner. Lunch is delicious. It’s a pity that the salt cave was not working, which is why I chose this hotel. The pool is very small. There are three people in it - that's already a lot.Positives
We were there for the first time and really liked everything: the location of the hotel, the mobile staff. Thank you! We'll earn money for our next trip.minusNegatives
No cons foundPositives
This is our second time vacationing in Morava. We deliberately chose this hotel because of its excellent location and views of our favorite resort. The work of the staff in placing and cleaning the room is beyond praise. Any issue was resolved quickly and positively for us. The presence of a swimming pool with several types of water massage saved us in the summer heat.Negatives
This time we were simply horrified by the cuisine and the dishes on the menu. As always, we took half board - breakfast, dinner. In winter, breakfasts were completely satisfied with the presence of cottage cheese, edible cereals, and a selection of cold cuts and cheeses. Nowadays they “cook” raw porridge for breakfast. The cook simply doesn’t know how (doesn’t want) to cook them properly! Liquid, sour yogurt did not make me want to have breakfast. We tried lunch (at the suggestion of the waitresses, whose work we have no complaints about), but it only got worse. The soup is a bouillon cube with finely chopped overcooked vegetables, the taste of which is terrible. The hot meat dish is ALWAYS over-salted. We were forced to completely give up eating in the Morava canteen due to problems that arose (the terrible food caused an exacerbation of problems with the gastrointestinal tract). We weren't the only ones complaining about the food at the hotel! If the management of the sanatorium does not change its food policy and does not pay attention to the kitchen, the number of Morava fans will very quickly decrease sharply. It's a pity! The hotel has excellent staff.Answer from Spa-Hotel Morava
Уважаемая Галина Пургина, Каждый день проверяем качество пищи, питается здесь весь персонал и других жалоб от клиентов не получали. Суп готовится исключительно из свежих продуктов и мяса, никогда не используют бульонный кубик. На завтрак стараются готовить кашу для диеты, одна на молоке и одна на воде по желанию клиентов. Вы в течении своего пребывания ничего не сказали на счёт питания не на рецепции и не в столовой. Мы все жалобы и претензии решаем прямо на кухне и в столовой с официантками и поваром. С уважением, Итка Батова, Менеджер
Positives
I really liked it. The location is excellent, close to the springs, and at the same time not on the front page, they speak Russian at the hotel. The room is not big but clean, has everything you need, towels were changed every two days. Near the forest, very quiet. In the evening you can sit in the tea room and watch the view of the city in the evening. The treatment is complex, there are many procedures, it is difficult to do it in a short time. It’s very good that everything is in the building and you don’t need to walk; after treatment you really want to lie down. Not all procedures are included in the package of 18 per week, there are paid ones that can be taken separately. The food is good.Negatives
There is no kettle in the room, you need to go to the 6th floor to drink tea in the evening. There are no procedures on Saturday and Sunday. The doctor is mediocre and prescribes whatever is most suitable for the client’s complaints.Positives
we liked literally everything, the food is varied, the portions are large, the staff is friendly, friendly, everyone understands Russian, there are no queues for procedures, you need to arrive on time, not to be late, especially for a massage, the hotel is clean, the air is fresh, a beautiful view of the city, for those who cannot go down to the springs by stairs, there is an elevator, everything is close, not noisy, I advise you to take the children, there is a salt cave, inhalations, a swimming pool and a sauna, there is also a fitness room, come whenever you want, billiards you need to throw 20 crowns for one game, a week is not enough, of course, but we went on reconnaissance, I hope we will come again next year, many thanks to all the Morava staffNegatives
there is no negativity, only pleasant impressions remainPositives
Very beautiful Panorama of the city of Karlovy Vary. Fairytale landscape. The rooms have comfortable oak furniture, a wardrobe, armchairs, a dressing table, a TV with Russian channels, a refrigerator and a balcony. Good medical facilities: a swimming pool with a Jacuzzi jet and a Finnish sauna, a salt cave, a gym, a water treatment and massage department. Close to all healing springs.Negatives
The time of treatment procedures is reduced (in all sanatoriums of Karlovy Vary), for example: therapeutic baths - 15 minutes. , massage - 20 min. The staff is not friendly and does not smile, so they seem unfriendly! Treatment procedures begin at 07:00!Positives
Whenever possible, we try to fulfill the wishes of clients indicated when booking. The hotel is located away from the bustle of the city. There is a cozy tea room with a stove. There is a swimming pool, albeit a very small one.Negatives
1. Prescribe procedures in a lying position immediately after eating, especially if it is a massage. The timing of the procedures is not always convenient, given that you need to go to a spring to drink water 45 minutes before meals. 2. I didn’t like the massage (Mira), just light stroking. Last time there was Michal, so after the massage every cell was breathing. 3. Of the cereals for breakfast, only oatmeal or millet, there was semolina once, and even then with lumps. Drinks for lunch include only tea and water. No compote, no drink.Positives
We visited this spa hotel for the second time, because we had good impressions from our first stay at this hotel. Everything suited us. If possible, we will choose the Morava Hotel again.Negatives
There is no negative from staying in this hotelPositives
Just staying at the Karlovy Vary resort is already a positive thing. The atmosphere is calm and leisurely. The hotel also has an atmosphere of calm and relaxation. The staff is always friendly to vacationers and resolves any issues that arise. If someone is sick and cannot be in the dining room at the given time, they can be taken to their room. On the 6th floor there is a relaxation room where you can warm up food and drink tea. Procedures are prescribed mainly in the first half of the day. In the evening walks and relaxation. On weekends, only massage therapists work, which is not always convenient, because on weekends you can go on 2-day excursions to neighboring countries, and if you have a massage scheduled for these days, you have to ask to reschedule. Overall the impression is positive. The food is balanced, the portions are huge (designed for men in their prime). The contingent is mostly elderly, there are few families with children.Negatives
The pool is a procedure and is not intended to be visited every day. If you want more visits, there is an additional fee (CZK 150). Vacationers themselves can cause negativity, but it depends on the people; there are those who behave as if everyone owes them everything.Positives
Everything is good, good pool, reasonable prices.Negatives
We would like the number of procedures by type to be agreed with us.Positives
We have been vacationing in Morava for three years in a row. For us, the ideal combination of price and quality. Plus a salt cave. The location is quite convenient, not far from the springs and at the same time on some elevation - there is a reason to stretch your legs and practice your breathing. If it's difficult, there is an elevator in the tower. The staff is friendly, attentive, the procedures are standard, as everywhere else. We take rooms with a view of the city - very beautiful.Negatives
It is stated that diabetes is treated in Morava. I would like this to be reflected in nutrition as well. The only difference for diabetics is replacing the cake with some kind of fruit for dessert. Soups with beef broth are often served as a starter, with potatoes, rice, and pasta as a side dish. All this is not recommended for diabetics. There is sugar as a seasoning in salads - it would be nice to indicate this. It would be nice if vegetable soups and vegetable side dishes (but not potatoes) were offered more often. Overall the food is quite decent and tasty. I didn’t really like the massage from D. Mira on the first floor.Positives
The volume, quality of treatment and living conditions are decent. All staff members perform their duties perfectly. Pleased with the cleanliness of the room, regular change of towels, attentive attitude of the maid. Polite staff during procedures. The cafeteria workers are very attentive. They make sure that everyone is well-fed and always meet the needs of vacationers halfway, solving all nutritional issues. A big hello to all the staff. I returned home with positive emotions.Positives
All liked it. A combination of affordable prices and excellent quality. Wonderful, professional staff, cleanliness, excellent cuisine, good treatment.Positives
Thank you, everything was great! I would like to note the work of the cook, the food is varied and tasty. Friendly staff, all procedures prescribed by the doctor are multiplied by 4, this is important to know so as not to change them.Negatives
Very painful girl gives gas injectionsPositives
A very wonderful resort. I would like to express my deep gratitude to the service staff, especially the attentive and sensitive people working in the dining room. Many thanks to the chefs for the delicious and varied food. The treatment process is very well organized without any queues. I really want to come again!!!!! THANK YOU Morava!!!!!!Positives
Overall I liked everything. If possible, I will go to this hotel again. Thank you, everything was perfectly organized on your part.Positives
Everything was fine. We rested from 06/04/18 to 06/18/18Negatives
The administration of the sanatorium did not take into account my request. When booking the hotel half a year in advance, I asked for a room on the top floor. They promised to take it into account, but when I arrived at the reception they said that they didn’t know anything. They gave us a room on the 2nd floor and there was a noise from the stove in the kitchen. The room smelled from the kitchen.Answer from Spa-Hotel Morava
Уважаемый YURY GORBUNOB, Приносим свои извинения ,что вы были не доволены номером, но гарантировать какой то точный этаж не можем. До этого жалобы на кухню не были. С уважением, Lenka Hroníčková