references
Юрий Величко
09.05.2016
Positives
Many thanks to the sanatorium doctor Yana, nurse Olena, massage therapist Tokyo and Miroslav. The sanatorium is conveniently located to the colonnade. The rooms are cleaned very well. The food is varied.Negatives
There is no safe in the room. There were a lot of people in the sanatorium and we got to the doctor on the second day, there were two days without procedures and the last day was Saturday too.
Екатерина Шеховцова
22.04.2016
Positives
Thank you very much to Dr. Eva for your attention, professionalism and care. It’s not for nothing that vacationers go under the doctor’s name. Nurse Alena’s work is beyond praise - attentive, polite, knowledgeable, friendly... You can also go to the massage therapist under the name. There are no complaints about the cleaning of the rooms, everything is very decent. The waitresses work very well.Negatives
Firstly, the website says that the Morava Hotel has a swimming pool and a salt cave for hotel guests free of charge... exactly the opposite. Everything is included in the price of the procedures. Such misinformation is not pleasant. Regarding the food, as one of the guests said, “If you don’t like it, go somewhere else and eat... maybe it’s like that. In 15 days, it was delicious a couple of times, no more, but in a day with an Italian menu, the whole of Italy would be offended if they tried it.. True, there are no complaints about breakfast. In addition to the quality of coffeeAnswer from Spa-Hotel Morava
Здравствуйте Екатерина! Спасибо за Ваш отзыв, мы примем к сведению Ваши замечания по качеству питания. Что касается бассейна и соляной пещеры, то они действительно назначаются как процедуры. В частности, бассейн у нас небольшой и из-за количества желающих поплавать, приходится нормировать время его посещения. Мы уже скорректировали информацию на сайте sanatoriums.com, так как несем ответственность за ее достоверность. C уважением, менеджер отеля Морава Мартина Кошанова.
Galina Mukhina
10.04.2016
Positives
Wonderful hotel. The place is good. They cook perfectly. The doctor is very attentive. Booked again for New Years!
Stefan Haustov
10.04.2016
Positives
We were very pleased with our holiday and treatment in Morava. Convenient location, quiet, close to the colonnade and forest. The staff is attentive, special thanks to the doctor for her attentive attitude. The massage therapists are simply professionals!! Thank you.Negatives
In terms of nutrition, I would like the coffee to be a little stronger, and less or not to use vinegar in salads (there are spices).
Валентина Пшенко
03.04.2016
Positives
everything is greatNegatives
I would not consider a sauna, swimming pool, salt cave a paid procedure
Viktor Engelmann
02.04.2016
Positives
The man's massage therapist does his job very well, I advise everyone to go to him for a massage.
Vladimir Vitsienko
29.03.2016
Positives
I liked everything! Great staff, small pool with a relaxation room, cleaned every day and very clean. True, there was a problem with food. The portions are very small. I had enough, but my husband was hungry all the time. I had to go to the store extra every day.Negatives
Be careful with the cosmetologist. She makes masks based on vitamin C. My skin burned.
Vladimir Schuhmacher
28.03.2016
Positives
Small, pleasant hotel with friendly staff. Room cleaning is at a high level. The medical staff is competent. The girls at the reception are always helpful and attentive to your requests.Negatives
The food is varied and dietary, but the portions are small. No parking.
Елена Хапланова
21.03.2016
Positives
1. friendly and attentive staff 2. excellent foodNegatives
1. doctor (absolutely formal attitude, inability to offer procedures, talk about them, etc.). It’s a pity that such a replacement was found for the good doctor Yana. 2. room cleaning.
Valerijs Kasjanovs
20.03.2016
Positives
Polite and attentive staff. Good location of the hotel: close to the springs and forest, the presence of a salt cave in the hotel is positive.Negatives
1. The staff should more clearly control the reception of patients according to the time specified in the card. There were three cases where we had to wait for an appointment because patients were not seen at their scheduled time. 2. It’s not very convenient when procedures coincide with lunch time. 3. In the morning there is a cold sauna in the pool and, as a rule, cold water in the shower. If for technical reasons this problem cannot be solved, the pool should not be scheduled for the early morning.
Inna Lanskaya
05.03.2016
Positives
Affordable price, caring and polite staff. Close to the springs.
Олег Пестряков
11.02.2016
Positives
Hotel location. Close to sources. Quiet place.Negatives
The renovations at the sanatorium created some discomfort.
TATIANA REUTOVA
10.01.2016
Positives
Everything is good, excellent infrastructure, clean air, quality health care.
Андрей Чехиров
06.01.2016
Positives
The location of the hotel allows you not only to visit mineral springs (within walking distance), but also to walk along the mountain range located right behind the hotel. Thanks to the location, the windows offer a picturesque view of the city. The staff is friendly, which creates a pleasant atmosphere.
Иван Гофман
04.01.2016
Positives
Yesterday we returned from vacation, we really liked it. The price is quite reasonable considering that everything is inclusive. The procedures can be completed without leaving the hotel, the staff is very friendly and attentive. The kitchen is also quite satisfactory. A good view from the balcony, provided that the balconies face the courtyard.Negatives
the only thing that was not very convenient was the impossibility of parking the car somewhere nearby, they parked it in an underground garage, not quite close to the hotel, but this is a small problem, but we had a walk
Wladimir Schäfer
03.01.2016
Positives
Family atmosphere, polite staff, nice rooms, you can quickly get to the springs (the elevator shortens the climb up the mountain for those who have problems); all procedures in the hotel complex; attentive doctor (appointment twice); several tip rooms; a new sauna for 3-4 people is considered a procedure, but you can visit it in the evening for an additional fee.Negatives
Small selection of salads; very weak coffee; sometimes poorly scheduled procedures (for example, breakfast from 7:30 -9:00, and at 8 there’s already a massage or lymphatic drainage or a swimming pool, where it’s not very convenient to go with a full stomach) The swimming pool is listed as a procedure and it’s not possible to come there outside of this time
Елена Базарова
21.12.2015
Positives
I was on holiday at the Praga Hotel, the Morava Hotel was under renovation. I liked everything at the Praga Hotel from start to finish, the reception, the room, the treatment, the food. Thank you very much to the entire friendly and well-coordinated team!!!!
Марина Вадясова
25.11.2015
Positives
The staff is responsive and very attentive. An individual approach to everyone from the doctors when diagnosing and selecting procedures.Negatives
The soundproofing of the rooms is not very good, you can hear what is being said in the next room and the noise from the TV.
Раиса Иванова
21.11.2015
Positives
Very cozy, homely, calm with pleasant, friendly staff, Dr. Yana is competent and attentive. The nurse carries out the procedures professionally. Thanks to all the restaurant staff, everyone is comfortable, clean, tasty, familiar with the national cuisine, very attentive. I had a very cozy single room with a view of the mountain and forest, comfortable bed, good quality linen, fluffy towels changed every day. To all employees happiness, health, great personal happiness. Thank you.Negatives
Light the road to the sanatorium on the rise, this limits trips to the Theater and other evening events. Thank you.
larisa riabichenko
20.11.2015
Positives
Small, very cozy hotel. Located in a quiet place, not far from the central geyser. The staff speaks excellent Russian. Attentive doctor. Varied menu. Value for money. When choosing this hotel, you must take into account that the hotel is located on a mountain (the slope is not steep).
LIUDMILA GOVORUNOVA
17.11.2015
Positives
This is not the first time I have stayed at the Morava Hotel. I really like everything. Attentive professional staff, no queues for procedures. The food was very good, there was enough of everything. The hotel is conveniently located in relation to the springs. There is a forest right behind the hotel, landscaped paths for walking in the fresh air. The weather was wonderful, sunny almost every day and warm up to 12-14 during the day.Negatives
No
Нина Назарова
17.11.2015
Positives
The hotel is good. I liked the quality of treatment. But the savings had an impact - the procedures were simpler than last year. I had to knock out what was needed. Last year the swimming pool and salt mine were free, this year they were included in the basic procedures. But we are not offended. We understand the crisis situation. We liked the food. No frills, but on the level. We were always full. The staff is kind and smiling. The atmosphere is conducive to physical and mental health. And in general, Karlovy Vary is a small paradise on earth!!!
Ольга Казарова
16.11.2015
Positives
Very attentive doctor, careful in prescribing procedures.Negatives
The quality of cooking could have been better, despite the fact that the dishes were simple and there were some over-salting and under-salting. When they don’t add enough salt, it doesn’t matter. With a little effort, you can significantly improve nutrition by offering, in addition to ketchup and mustard, for example, soy sauce, balsamic vinegar, some greens, etc. There are no porridges at all, but you can throw in a handful of raisins, etc. while cooking.
Natalia Stavitskaya
01.11.2015
Positives
I really liked everything: the staff, the accommodation, and the food was quite tolerable))Negatives
For me, the minus is the lack of procedures on Saturday. When you don’t come for a long time, the absence of procedures on one of the 2 weekends is not good, especially since sometimes the doctor does not see you on the first day of arrival and it also takes some time to schedule procedures. Well, I think it’s wrong to consider a swimming pool a procedure.
Лариса Гельбух
23.10.2015
Positives
For a three-star hotel everything is fine, everything went without complications, the food was delicious, pastries, fruits were quite enough. Thanks to the staff, they were polite, calm, and helped us find our way.Negatives
At 7-00 there was no hot water, always! They explained that the baths were being filled. And during the change of water in them, every half hour, the same story. Inconvenient.
Lydia Wirt
21.10.2015
Positives
Everything is just wonderful, we will come again...Negatives
There is one minus, the hotel is located high up, it’s hard to climb...
Лукерия Полякова
25.09.2015
Positives
I really liked it! I'll definitely come next year! Thanks to the staff of Hotel Morava!
VALENTINA PARFENOVA
23.09.2015