references
Sergey Rylov
21.08.2017
Positives
Very friendly staff and attentive attitude even to small things, professionalism of medical workers. The hotel owner is very attentive to solving emerging problems.Negatives
No negative impressions!!!
Ирина Антропова
19.08.2017
Positives
It is very good that the towels are often changed and toilet paper is brought.Negatives
It is very bad that there are no instructors conducting classes in the pool and fitness center. It is very necessary that baths be washed more thoroughly after each vacationer.
Irina Starikova
15.08.2017
Positives
I rested in the sanatorium for 3 weeks (07/24/17-08/14/17). I really enjoyed my stay and treatment. The staff is extremely attentive and responsive, problems that arise are resolved immediately. The location of the sanatorium is also interesting: behind it are mountains, which means clean air, especially since the room overlooked the forest and the mountain. I would especially like to note the attention to the vacationers of the chief physician and the sweetest treatment nurses. I would like to wish the owner and all the staff of MORAVA to continue to maintain their high standard. Irina Starikova
Людмила Бондаренко
09.08.2017
Positives
Very good resort and spa hotel, ideal location in Karlovy Vary with panoramic views of the city. Excellent treatment, namely: highly qualified and ideal attitude of the doctor towards patients, nurse Barbara is above all praise, massage therapist Miro is a professional in his field, hydrotherapy and other procedures are also at a high level, good swimming pool. In general, all the medical staff and procedures left an excellent impression for a long time. The food is good, but it would be nice to have a larger selection of drinks for lunch (compote, jelly, juice). The double room is large and bright, the view from the window is gorgeous. Long walks through the most beautiful city in the Czech Republic, the sights, the architecture of the buildings and colonnades are magnificent. In a word, the impressions from your stay in the Morava sanatorium and Karlovy Vary are the warmest and most unforgettable. We will definitely return again for rest and treatment, but only for a longer period.
Елена Тимонина
31.07.2017
Positives
Very good hotel. Very excellent service, food treatment, staff. Delicious tea. Attentive doctor. Good nurses, attentive. The stay in Morava was very unforgettable. Magnificent view from the balcony. We lived in Morava for the first time and I think we will come again. Thank you all very much for everything.Negatives
One minus is that the medical worker who performed the laser on my husband was rude and unprofessional in following the doctor’s instructions.
Lyubov Pereshneva
24.07.2017
Positives
Responsive and friendly staff, including medical workers, restaurant and reception workers. The hotel is well located and despite the fact that it is on a hill, the use of the elevator in the castle tower made the road to the springs very comfortable. Food - special thanks to the chef and restaurant administrators. Sooo delicious, we were afraid to gain weight. The rooms are large, soundproofing is good.Negatives
Perhaps a more systematic approach is needed when scheduling procedures. Sometimes the gap between them is minimal and you don’t have time to come to your senses. Sometimes two water procedures followed one after another.
Тамара Михайлова
22.07.2017
Positives
Hello. The impression of staying at the hotel is very positive. Full price-quality ratio. The sanatorium is located in a quiet place, the air is clean, there is a forest nearby. Drinking springs are only 5-7 minutes away. The staff is more than polite. Everyone is very friendly. The treatment offered to me was quite satisfactory, the result was good. The food was varied, the food was prepared with high quality. Lots of vegetables and fruits. I wish you further development. Thank youNegatives
No kettle in the room. People came in the evening to pour boiling water and walked around the floors with hot cups. I would like to drink tea in the room
Людмила Белян
18.07.2017
Positives
Very convenient location, everything is nearby. All treatment is in the hotel. There are no problems with communication, all the staff speaks Russian.
Наталия (Nataliia) Алейкина (Aleikina)
06.07.2017
Positives
Friendly and attentive attitude towards vacationers, tasty and varied food, good location - in the last line, almost no noise from the city can be heard, especially if the windows overlook the mountain. There is a city elevator, which is very convenient since the hotel is on the mountain. An attentive doctor, some procedures have contraindications, not everyone can do them. All this is taken into account during the inspection. The procedures are mainly restorative, which suited me quite well. If they ask my friends for advice, I will recommend staying at Morava.Negatives
It’s not very convenient if the procedure is scheduled for 7-00 in the morning. After all, we need to go to the source before breakfast. Or before the procedure. But I had few procedures for such a time. Subjective opinion: in Russia, in sanatoriums and generally for lunch, they give compote for the third meal, usually from dried fruits or raisins, here they only have tea, probably herbal, not everyone likes it. Or water. Those who love peace and quiet should take into account when planning a trip that the city may host noisy events of a global scale. For example, an international film festival. The action plan is on the city website.
albina shtrikman
03.07.2017
Positives
Sanatorium Morava I liked it very much. There are no complaints about the transfer either. The sanatorium is cozy, quiet, clean, the staff is all very polite and treats everyone with respect. They speak Russian. All procedures are done with great knowledge of their craft. Thanks everyone!!!!!!!!.
albina shtrikman
02.07.2017
Positives
It was my first time in Karlovy Vary at the Morava sanatorium. I was on vacation with a friend from Russia. The sanatorium is magnificent. All procedures are done on time, professionally and with great respect for vacationers. All the staff are very nice. The food is varied. Nothing happened again in 2 weeks.Negatives
We didn't have any disadvantages.
Вера Чепыгова
30.06.2017
Positives
My mother and I rested and received treatment from 06/14/2017 to 06/29/2017. We were sooooo pleased with our stay. The hotel is located well, from my point of view: in the center and at the same time in a quiet place, where there is no constant traffic or crowds of vacationers. The springs are located in close proximity to the hotel; you just need to take the elevator from street to street (it connects not the floors of the house, but the streets). Very comfortably! especially for those who have problems walking uphill. I would like to note the doctor’s attentive attitude towards patients with their problems. Here I would like to draw attention to the fact that the doctor prescribes procedures based on the patient’s DIAGNOSIS, and not on the latter’s feelings, suspicions or guesses. We occupied an excellent 2-room suite. No complaints about cleaning. Very friendly maids. The kitchen is above all praise! Yana and her colleagues did everything to make the rest and atmosphere in the restaurant truly homely. They are polite and prudent. Before our eyes, situations arose with “difficult” residents, which they resolved with dignity. The staff is truly professional. I can say the same about the medical staff. Alena and Martina really know the job and get the job done with enviable speed! They are extremely polite and courteous. At the end of the treatment, we developed truly friendly, warm relationships with Alyonushka and Martina. One day my mother developed high blood pressure. When she came for the procedure, Alena not only noticed this, but also advised her to reschedule the procedure for another day and made time for it the next day. Well done everyone! Massage therapists Miroslav, Mira, Totya earned special love from all the residents with whom we interacted. A 3*** hotel is worth staying there for treatment and rest, worth the money you pay. And what is significant, the staff speaks Russian. I hope that the staff reads the reviews, so I send warm greetings to everyone from cold Norway! Natalya Chepygova-Talayan and Vera Chepygova.
Valeri Keib
24.06.2017
Positives
A positive thing is the availability of the Internet in almost all corners of the hotel. Also the location of the hotel and the view of the city from the window. Regarding “treatment”, you probably need to really believe in it. If it were not for the political position of the massage therapist, he could be praised. He did his job perfectly.Negatives
First of all, I would like to say about the food, it was of very low quality. The last time I ate this kind of rubbish was in the Soviet Army, in the late 80s. An attempt to explain that it is supposed to be dietary is not accepted. The beef was terribly dry, it had clearly been sitting in the oven for more than one day, and the same with the pork. And everything was just tasteless, even pepper and salt couldn’t save the situation. Regarding the hotel, please note that it is not suitable for people with limited mobility. Just for fun, there is a ramp on one of the stairs. !! 20 cm wide!! There were also negative emotions regarding the guests, but the hotel had nothing to do with it. Karlovy Vary is beautiful, but it felt like I was in the Soviet Union and I was in tears.
TATIANA DIMCHENKO
19.06.2017
Positives
cozy room, cleaning every day, comfortable beds, TV, small refrigerator. Friendly staff, good quality of treatment, procedures were carried out exactly as scheduled, without delaysNegatives
There is no negative as such, in principle the quality is quite consistent with the requested price.
Aleksandr Melnichenko
15.06.2017
Positives
The hotel is located very well, the springs are a 5-minute walk away, the food has improved this year, I would really like to mention the workers who take orders for lunch and dinner. They always tried to help with the organization of dietary meals, the dishes were prepared according to my wishes. Lunch boxes were well organized when we went on excursions. Nurse Alena, on the 6th floor, left a very pleasant impression with her desire to do everything possible to ensure that the procedures went well, combined them so that it was very convenient.Negatives
The reception is very unfriendly, there are no vegetables for breakfast, the porridge is cooked poorly, the rooms are cleaned for 4 people, linen and towels are changed frequently, but the cleaning is poor. The massage therapist Miroslav is simply terrible, I don’t recommend it to anyone.
Sergey Patrikeev
15.06.2017
Positives
A wonderful budget hotel in a great location with amazing views of the city centre. Located under the “Deer Leap”, a forest path goes up, along which you can climb to the observation deck and admire the panorama of the city in a cozy restaurant. Not far from the springs. Three times a day we ran to drink healing water. The slight uphill climb was stressful only in the first days. Then the legs trained and we counted it as an additional procedure. They prescribed: water treatments, massage, gas injections and peat compresses. Judging by the state of health, everything turned out to be effective. Hotel guests have been coming here for years. It was our first time, but we are thinking of coming back again. Excellent doctor and qualified specialists. Thank you all so much for the quality of service. All issues can be resolved on the spot; the staff values the guests’ opinions. A wonderful small pool, which many people refuse (included in the procedures), where you can do a massage yourself with the help of water jets, treat your legs on a special path or run into a steam room with pine aromas (the cough went away immediately). A large, bright room in which they woke up to the singing of birds, and in the evening they fell asleep touching the pillow. A very effective salt cave, instantly relaxing. The food is normal: a wonderful breakfast, a good lunch and a normal dinner without fanaticism. It’s even healthy, no cakes or buns for dinner - minus kilograms. Some I liked, some I didn’t, but overall the price/quality ratio. The service is excellent, attention and personal approach. The city has many cafes and shops within walking distance; there is a tea room for tea ceremony lovers. There is something to see on weekends and in free time from procedures. We had a great trip to Germany (Bamberg, Saxony), to the Loket fortress and Lazne with a restaurant in Skala. We received one excursion around Karlovy Vary as a gift. The vacation turned out to be useful and eventful.Negatives
There were no negative impressions, we didn’t notice little things. People don’t know how to cook soups, but in some kitchens they don’t eat them at all.
Alexander Schöck
11.06.2017
Positives
We rested from 06/03/2017 to 06/10/2017. I liked everything very much. Excellent treatment. Very good and varied food. The menu has a sufficient amount of fish and meat. For breakfast there is always fruit - apples, kiwi, grapefruit, bananas, oranges. We were satisfied with the treatment and rest. Thank you.
Галина Безродняя
11.06.2017
Positives
The transfer worked at 5, when leaving the customs zone the taxi driver stood with a sign with my name. When leaving for Prague airport, information about the taxi arrival time was at the reception one day before departure. The taxi arrived at the hotel strictly at the time indicated in the information sheet. We arrived at the airport within 2 hours, with time left to apply for tax free. I liked the location of the hotel, nearby water sources (5-7 minutes when you find out short routes and less), health paths.Negatives
The only negative (in my opinion) is the lack of kettles in the rooms.
GREBENTCIKOVA NATALIA
31.05.2017
Positives
We rested from 05/14/2017 to 05/28/2017. I liked everything very much. Excellent treatment. Very good and varied food. The menu has a sufficient amount of fish and meat. There are dishes for vegetarians. The portions are large. For breakfast there is always fruit - apples, kiwi, grapefruit, bananas, oranges. If desired, the baked goods can be replaced with fruit in the lunch menu, which is very important for ladies who count calories. We were very pleased with the treatment and rest.
Екатерина Шафнер
30.05.2017
Positives
The hotel is located close to the springs, the room has a large panoramic window. The food is quite normal, some dishes are for everyone, but overall well prepared. Positive impressions are the benefits of drinking water from springs, mountain air, gas injections seem to help me.Negatives
The procedures were prescribed primarily not those that I needed and would like, but those for which I had free time. When booking and paying for my child, I was entitled to 34 procedures, but in fact they provided 27, citing the fact that a discount on payment was provided for the child. But when booking, the price was indicated taking into account the discount for 34 procedures, and not for 27, I paid for 34 procedures, and therefore, it is not clear why the number of procedures was reduced. The procedures were prescribed thoughtlessly: gas injections and a peat compress, followed by a swimming pool. The hotel is located close to the springs, the room has a large panoramic window, but there are cobwebs in the bedside table, on the chandelier, in all corners of the room. There are complaints about the work of the staff: the hotel director came for the procedure and communicates with the nurse, they see I’m waiting, they continue to communicate, solve production issues. I was 5 minutes late. I was told about the procedure that the procedure was lost. I came to the procedure on time - there was no nurse, the procedure was not done, I told the administrator about this - zero reaction. No one apologized or suggested a different procedure.
Надежда Клименко
28.05.2017
Positives
Liked everything. I recommend the hotel to active holidaymakers - the location of the hotel and its internal structure (the hotel consists of 4 buildings) require sufficient physical activity. Small, Cozy. The staff is friendly.Negatives
Sound insulation leaves much to be desired (building D). If the neighbors are noisy, you are guaranteed to be disturbed.
Вячеслав Ганин
26.05.2017
Positives
We rested from 04/28/17 to 05/11/17. We really like everything, that’s why we’ve already come 3 times. Excellent value for money for a spa hotel. We hope to come back to this spa hotel again.Negatives
It would be nice to have kettles in the rooms.
Татьяна Леонова
21.05.2017
Positives
This is the third time in this SPA hotel - this is already a definite characteristic. It’s really possible to improve your health if you’re not lazy and follow all the instructions, including walks to the springs and to the mountain. The food has improved significantly this year, but it must be taken into account that this is diet food, not a buffet.Negatives
Anyone who is looking will always find it, but you need to focus on both the star rating of the hotel and the price. I would like a better quality mattress.
Елена Клименко
17.05.2017
Positives
Small, clean hotel. Quite acceptable for the not much money we paid. The room was quiet, although the windows faced the street, we did not hear the neighbors. The cleaning was good, and the bathrooms were vacuumed and thoroughly washed. The food was edible, the service was quick, always friendly and with a smile. The nurses at the procedures are also very friendly, some of them could take you to the procedure at your request at another time, if there was free space, with the exception of the baths. The sister did not go to the meeting there, even if there was a free bath. The location of the hotel is good, you go down the hill and you are in the center. I think that it is difficult for those who have problems with their legs to get to the hotel uphill, even if they use the elevator, and it is also difficult for the elderly. The hotel is an average three ruble, quite tolerable. But if you need better conditions, then this is clearly not the place for you, but the price tag will be completely different.Negatives
Due to the large number of vacationers at the hotel, the schedule of procedures was very poorly planned. It took a long time to make this schedule (it was issued only the next day after the doctor’s appointment). There were procedures at 7 a.m. and after lunch at 2-3 p.m. They asked us to move it when we were going to go on an excursion, everything was very tight. The cleaning lady sucked a sock into the vacuum cleaner, did not admit it herself, did not apologize when it was revealed, not to mention a refund. When we left for two days on an excursion, they promised us a packed lunch for the first day, and a gift for the second day (wine, salt, etc.). They gave me rations, but when they went to get a gift, they said that it was not allowed, because... We have half board. It’s not clear why they made the promise then. It all seems to be nonsense, but a residue remains. I would like more food choice. It was impossible to eat the soups at all; they were very fatty, as if oil had been specially poured into them. For lunch and dinner there is a choice of just two dishes, not counting another vegetarian option. The most significant thing is that the procedures were issued in a very short time. For example, oxygen therapy was given for only 20 minutes, although it was supposed to be 50 minutes. Underwater massage - 10 minutes. You need at least 15 minutes. And only one LTM per week.
Елена Храповицкая
11.05.2017
Positives
We went to Karlovy Vary for the first time and were very pleased. Cozy and clean room, friendly staff, delicious food. The appointment with the doctor left only positive impressions. Procedures are not handed out one way or another, everything is strictly based on symptoms and complaints, besides, this time we did not have test results, so the procedures were prescribed very carefully so as not to cause harm. Next time they asked me to bring the test results with me for better treatment. A card is issued for each person staying, and they said that it will be kept for 10 years. So if you look, we don’t store that many cards in our clinics. The hotel is located in the city center, you don’t have to go far to find everything you need nearby: shops, springs, cafes, etc. After the visit, I was left with the desire to return again, and in the same year, only now for a longer period of stay.
Rimma Seitova
09.05.2017
Positives
The location of the hotel, the forest is nearby and close to the springs. Friendly staff. A very attentive doctor. I liked the tea room. In general, the impressions are good, if you do not pay attention to some nuances.Negatives
Breakfasts start at 7.30. When breakfast and massage or baths coincided, I had to choose. The food could have been more varied. There was no internet in the room. Very bad mattresses on the beds.
Vladimir Dyrin
08.05.2017
Positives
Many employees are very friendly and helpful. Intelligent and responsible doctor. I really liked the work on the procedures of sister Alena and massage therapist Totya. Thank you very much for the attitude towards the vacationers from the canteen workers Yana and Monika.Negatives
Budget accommodation option, this covers all the disadvantages.
Larisa Suvorova
07.05.2017
Positives
It was my first time in Karlovy Vary in a sanatorium; I always vacationed and received treatment in Russia. I liked it all very much. I was satisfied. I would like to come here again. Very welcoming and friendly staff. I want to express my gratitude to everyone!!!
Аслан Исмаилов
05.05.2017