references
Irina Kharitonova
11.01.2019
Positives
We rested at the Morava Hotel from 12/27/18 to 01/10/19. This was our first experience of relaxing in a sanatorium. We chose the hotel ourselves, also based on reviews. We are very glad that we were not mistaken. I liked absolutely everything: from the location in relation to the sources to the food and service. We ordered breakfast and dinner, the food was deliciously prepared, for dinner there was a choice of 2 dishes or you could choose a dish from the lunch menu, the porridge for breakfast was beyond praise. We had enough of everything - quantity and choice. Many people write that the food is poor, but we didn’t think so. I would especially like to note the quality of medical procedures provided. Despite the “high” season of our stay at the hotel - New Year, all procedures were strictly on time, there was never a queue, even for gas injections. All the nurses - Alena, Hanka, and Hannah from the hydropathic clinic, the massage therapists Katya and Milan are attentive, friendly, and professional. Thank you very much everyone. Upon check-in, our requests for a room were taken into account, which was also very nice. Two weeks flew by like one day, we dream of returning to the hotel again.Negatives
It is advisable to change the pillows
Alexander Zimmermann
05.01.2019
Positives
Very good work by staff.Negatives
More salads could be offered, e.g. Venegret, Olivje.
Fialo Vladimir
02.01.2019
Positives
Everyone was satisfied, the staff is friendly, the food is good and the room is good
Nikolaj Pasjuk
27.12.2018
Positives
I liked the Morava hotel. Friendly staff. I liked the room too. Very clean, calm. The hotel guests are well-mannered, polite people, in general the price-comfort ratio is appropriate. Personally, I express my gratitude to Doctor Mira for an excellent massage.
Valentina Babizkiy
17.12.2018
Positives
The work of the medical staff is good. The quality of work of the workers in the canteen is average. Especially noteworthy is the work of Monica, very friendly. high quality. always helpful, everyone should work like herNegatives
In the hotel it is worth replacing the pillows and mattresses. It’s not possible to sleep, everything is squashed. The sheets are old. The pillows are no good, huge, not comfortable. it’s worth reconsidering the food there is no variety cabbage cut coarsely like in the army and every day. for side dishes too. potatoes. spaghetti everything is changing for the worse compared to previous years although prices are rising. and the quality of treatment wants to be better. not counting that the treatment is hydrotherapy and Alena’s treatment on the 6th floor is excellent.Answer from Spa-Hotel Morava
Уважаемая Valentina Babizkiy, спасибо за Ваш отзыв. Мы стараемся решить все возникающие проблемы в момент проживания наших гостей, но с подобной жалобой к нам не обратились. Можно было все устроить и решить все неудобства. То что касается питания, отель предлагает разнообразное меню в том числе например, на обед клиентам предлагают выбрать из 3 основных блюд, двух вариантов салатов и разнообразия овощей. Нам очень жаль, что клиенты Вы остались недовольны. Приносим свои извинения и будем надеяться, что Вы вновь приедите отдыхать и лечиться в ЛД Морава, где Вам всегда сердечно рады. Благодарим за отзыв, обязательно примем ко вниманию. С наступающими праздниками!
ELENA ZHURINA
10.12.2018
Positives
Everything was great! Starting with a meeting at Prague airport. We ordered a group transfer from the sanatoriums. We also went on an excursion with them on Sunday. The food at the hotel is as if everything was prepared for you in your home kitchen, and in terms of variety it is quite consistent with a 3-star hotel. Treatment is organized without queues or crowds near the offices. Room cleaning is at the highest level. Towels and linen were changed twice a week. Thank you very much to the hotel staff and Happy New Year everyone!Negatives
no and no
Виктор Даниленко
09.12.2018
Positives
We are satisfied, thank you. Already booked a tour with you for 2019
Елена Игнатьева
05.12.2018
Negatives
The only downside is that this is the second time I haven’t been able to stay longer than a week)))
vladimir Malutin
04.12.2018
Positives
The work on 6 floors and the 1st floor was very well done, we must pay tribute to the employees Alena and Eti, they are very attentive and caring, they do their work with high quality.Negatives
this year I want to write that a lot has changed for the worse at the Morava Hotel. In the rooms, the mattresses on the beds are squashed with holes, you sleep like in a hammock. The pillows are disgusting; you can’t sleep on them. I can’t say anything good about the food. I go to this place quite a lot hotel, but this year it was terrible. The cooking is not bad, but there is no variety, potatoes and spaghetti every day. Salads are mainly made from cabbage. If you go on an excursion, they give you a so-called dry ration. It includes 6 pieces of bread, 5 pieces of sausage, a bottle of water and an apple, it feels like you are being fed bread.Answer from Spa-Hotel Morava
Уважаемый vladimir Malutin, спасибо за Ваш отзыв. Вы являетесь одними из наших постоянных клиентов, мы это ценим и всегда готовы помочь в любых вопросах, если клиент к нам обращается. К сожалению такой информации не поступало. Можно было все устроить и решить все неудобства еще в период прибывания в отеле и улучшить качество и комфорт. То, что касается питания, отель предлагает разнообразное меню, в том числе, например, на обед предлагают выбрать из 3 основных блюд, двух вариантов салатов и разнообразия овощей. Сухой паек так же достаточно сытный и состоит из продуктов, которые можно брать с собой например на экскурсии: йогурт, сыр, колбасы, сладкий десертик, хлеб, тосты, фрукты и вода. Нам очень жаль, что Вы остались не довольны. Приносим свои извинения и будем надеяться что Вы вновь приедете отдыхать и лечиться в ЛД Морава, где Вам всегда сердечно рады.
ОЛЬГА ШАДРИНА
01.12.2018
Positives
I have been to the Morava sanatorium several times already. Satisfied with all the living conditions, procedures, food... The sanatorium has a pleasant homely atmosphere. Many thanks to the staff for their responsiveness, attention and attitude towards vacationers.
Виталий Бондарев
25.11.2018
Positives
The hostess is wise, the doctor is a pro (helped me a lot), the sister is great, the massage therapist is perfect. There is no intrusiveness. Water did the rest! I'll invite my friends, maybe I'll come myself.Negatives
Unfortunately, my illness prevented me from being completely positive.
Ольга Федорова
20.11.2018
Positives
Many thanks to all the staff of the Morava Hotel!!! Everything was from the heart and great!!!
Юрий Чернов
19.11.2018
Positives
Desserts are simply excellent!Negatives
Your hotel will benefit from a greater variety of fruits.
Татьяна Позняк
19.11.2018
Positives
Considering that this was my first holiday in Karlovy Vary, I liked everything.
Natalia Sklyarova
15.11.2018
Negatives
There was a computer malfunction, so for the first 3 days there were few procedures. And their purpose was chaotic. And then they “caught up by increasing the procedures on some days.
ANTONINA MAKSIMOVA
15.11.2018
Negatives
For some reason, there is a free excursion to Prague not on weekends, but only on Thursdays, when there are many procedures that could not be missed. That's why we didn't go to Prague.
елена голевская
14.11.2018
Positives
We stayed at Morava twice. And every time the stay there was pleasant and comfortable. The staff is responsive and attentive. The rooms are cleaned regularly and efficiently. And even the fact that the sanatorium itself is not located near the springs, but on a mountain, was an additional opportunity for us to walk more, find new paths and paths for walking, and to return to the top there is always a nearby elevator at our disposal. If we go to Karlovy Vary again, we won’t look for another sanatorium, “Morava” has already become our own.
Maslava Natallia
13.11.2018
Positives
I rested at the Morava SPA Hotel in November. I liked everything very much. The price-quality ratio is excellent. Nice, homely hotel. Thanks to all the staff for the good welcome and excellent service.Negatives
No.
Tatiana Kaiumova
07.11.2018
Positives
Convenient location, near a park and springs. The treatment was arranged. no queues. attentive staff. The food is delicious. We will come again.
Andrej Polischuk
30.10.2018
Positives
1) Not far from the forest. We had the room on the 3rd floor, with a city view. 1st - 2nd floor, especially the forest side would be bad: dark, you can only see the forest 2) Family atmosphere, staff is polite, nice. We really liked the doctor. 3) The plan of applications was done very well by us. 4) Water and tea were available with every meal, there is also a lounge where you can drink tea and chat.Negatives
Actually none, just the coffee wasn't that water soluble. But that's a matter of taste.
Ирина Щерба
23.10.2018
Positives
Wonderful staff, cozy, like home, clean, delicious. I will come again!
Любовь Морозова
22.10.2018
Positives
All liked it. Procedures, accommodation, meals, friendly atmosphere, proximity to sources. At first it was difficult to bear the slight ascent of the road to the hotel, but after two weeks it was easy. So lifting also strengthens the body well.Negatives
No
Tatjana Raljan
16.10.2018
Positives
A cozy room overlooking the mountain forest landscape. Pleasant medical staff, friendly restaurant workers. Good massage therapist. CO2 injections are given by a pleasant nurse without pain. Good salt room.Negatives
The hotel owner has no administrative ethics! The towels are very old and unpleasant, buy bathrobes at the reception. The water in the pool is simple with a high chlorine content and very cold. There are no necessary procedures for musculoskeletal diseases at this hotel. The food leaves much to be desired, there is no variety of salads and fruits.Answer from Spa-Hotel Morava
Уважаемая Tatjana Raljan, спасибо за Ваш отзыв. Мы Ежегодно покупаем новые полотенца. Халаты оплачивает клиент у администратора на рецепции ( получает квитанцию). Вода в бассейне 28 градусов, хлор добавляется по гигиеническим правилам. У бассейна парилка. Лечебные процедуры опорнодвигательного аппарата : лимфодренаж, магнитотерапия, электролечение, газовые уколы, лечебная гимнастика в бассейне, индивидуальные занятия. Дополнительно можно купить ударную волну . В гостинице предлагаем к обеду 4 вида овощей или салатов,всегда есть свежие фрукты.
Alexander Lapidus
11.10.2018
Positives
It was very good. I recommend it.Negatives
There were a couple of disadvantages, but I don’t want to write about them, since there are many more advantages.
Геннадий Коняев
11.10.2018
Positives
Clean beautiful city, lots of greenery. The staff also speaks Russian
Елена Базарова
08.10.2018