references
Oleksandra Tzila Gryn Zranivski
17.07.2018
Positives
I really liked it. The location is excellent, close to the springs, and at the same time not on the front page, they speak Russian at the hotel. The room is not big but clean, has everything you need, towels were changed every two days. Near the forest, very quiet. In the evening you can sit in the tea room and watch the view of the city in the evening. The treatment is complex, there are many procedures, it is difficult to do it in a short time. It’s very good that everything is in the building and you don’t need to walk; after treatment you really want to lie down. Not all procedures are included in the package of 18 per week, there are paid ones that can be taken separately. The food is good.Negatives
There is no kettle in the room, you need to go to the 6th floor to drink tea in the evening. There are no procedures on Saturday and Sunday. The doctor is mediocre and prescribes whatever is most suitable for the client’s complaints.
Elena Baranova
16.07.2018
Positives
we liked literally everything, the food is varied, the portions are large, the staff is friendly, friendly, everyone understands Russian, there are no queues for procedures, you need to arrive on time, not to be late, especially for a massage, the hotel is clean, the air is fresh, a beautiful view of the city, for those who cannot go down to the springs by stairs, there is an elevator, everything is close, not noisy, I advise you to take the children, there is a salt cave, inhalations, a swimming pool and a sauna, there is also a fitness room, come whenever you want, billiards you need to throw 20 crowns for one game, a week is not enough, of course, but we went on reconnaissance, I hope we will come again next year, many thanks to all the Morava staffNegatives
there is no negativity, only pleasant impressions remain
Irina Petrova
13.07.2018
Positives
Very beautiful Panorama of the city of Karlovy Vary. Fairytale landscape. The rooms have comfortable oak furniture, a wardrobe, armchairs, a dressing table, a TV with Russian channels, a refrigerator and a balcony. Good medical facilities: a swimming pool with a Jacuzzi jet and a Finnish sauna, a salt cave, a gym, a water treatment and massage department. Close to all healing springs.Negatives
The time of treatment procedures is reduced (in all sanatoriums of Karlovy Vary), for example: therapeutic baths - 15 minutes. , massage - 20 min. The staff is not friendly and does not smile, so they seem unfriendly! Treatment procedures begin at 07:00!
NATALIIA ALEIKINA
06.07.2018
Positives
Whenever possible, we try to fulfill the wishes of clients indicated when booking. The hotel is located away from the bustle of the city. There is a cozy tea room with a stove. There is a swimming pool, albeit a very small one.Negatives
1. Prescribe procedures in a lying position immediately after eating, especially if it is a massage. The timing of the procedures is not always convenient, given that you need to go to a spring to drink water 45 minutes before meals. 2. I didn’t like the massage (Mira), just light stroking. Last time there was Michal, so after the massage every cell was breathing. 3. Of the cereals for breakfast, only oatmeal or millet, there was semolina once, and even then with lumps. Drinks for lunch include only tea and water. No compote, no drink.
Людмила Бочкарева
30.06.2018
Positives
We visited this spa hotel for the second time, because we had good impressions from our first stay at this hotel. Everything suited us. If possible, we will choose the Morava Hotel again.Negatives
There is no negative from staying in this hotel
Светлана Овсянникова
29.06.2018
Positives
Just staying at the Karlovy Vary resort is already a positive thing. The atmosphere is calm and leisurely. The hotel also has an atmosphere of calm and relaxation. The staff is always friendly to vacationers and resolves any issues that arise. If someone is sick and cannot be in the dining room at the given time, they can be taken to their room. On the 6th floor there is a relaxation room where you can warm up food and drink tea. Procedures are prescribed mainly in the first half of the day. In the evening walks and relaxation. On weekends, only massage therapists work, which is not always convenient, because on weekends you can go on 2-day excursions to neighboring countries, and if you have a massage scheduled for these days, you have to ask to reschedule. Overall the impression is positive. The food is balanced, the portions are huge (designed for men in their prime). The contingent is mostly elderly, there are few families with children.Negatives
The pool is a procedure and is not intended to be visited every day. If you want more visits, there is an additional fee (CZK 150). Vacationers themselves can cause negativity, but it depends on the people; there are those who behave as if everyone owes them everything.
Галина Козлова
27.06.2018
Positives
Everything is good, good pool, reasonable prices.Negatives
We would like the number of procedures by type to be agreed with us.
Natalia Galova
26.06.2018
Positives
We have been vacationing in Morava for three years in a row. For us, the ideal combination of price and quality. Plus a salt cave. The location is quite convenient, not far from the springs and at the same time on some elevation - there is a reason to stretch your legs and practice your breathing. If it's difficult, there is an elevator in the tower. The staff is friendly, attentive, the procedures are standard, as everywhere else. We take rooms with a view of the city - very beautiful.Negatives
It is stated that diabetes is treated in Morava. I would like this to be reflected in nutrition as well. The only difference for diabetics is replacing the cake with some kind of fruit for dessert. Soups with beef broth are often served as a starter, with potatoes, rice, and pasta as a side dish. All this is not recommended for diabetics. There is sugar as a seasoning in salads - it would be nice to indicate this. It would be nice if vegetable soups and vegetable side dishes (but not potatoes) were offered more often. Overall the food is quite decent and tasty. I didn’t really like the massage from D. Mira on the first floor.
Орлова Татьяна
26.06.2018
Positives
The volume, quality of treatment and living conditions are decent. All staff members perform their duties perfectly. Pleased with the cleanliness of the room, regular change of towels, attentive attitude of the maid. Polite staff during procedures. The cafeteria workers are very attentive. They make sure that everyone is well-fed and always meet the needs of vacationers halfway, solving all nutritional issues. A big hello to all the staff. I returned home with positive emotions.
Светлана Тихомирова
22.06.2018
Positives
Wonderful room with city view, quality service
meri dicusari
22.06.2018
Positives
All liked it. A combination of affordable prices and excellent quality. Wonderful, professional staff, cleanliness, excellent cuisine, good treatment.
Natalia Tikka
22.06.2018
Positives
Thank you, everything was great! I would like to note the work of the cook, the food is varied and tasty. Friendly staff, all procedures prescribed by the doctor are multiplied by 4, this is important to know so as not to change them.Negatives
Very painful girl gives gas injections
Ольга Мосина
22.06.2018
Positives
A very wonderful resort. I would like to express my deep gratitude to the service staff, especially the attentive and sensitive people working in the dining room. Many thanks to the chefs for the delicious and varied food. The treatment process is very well organized without any queues. I really want to come again!!!!! THANK YOU Morava!!!!!!
Ирина Шлыгина
21.06.2018
Positives
Overall I liked everything. If possible, I will go to this hotel again. Thank you, everything was perfectly organized on your part.
YURY GORBUNOB
21.06.2018
Positives
Everything was fine. We rested from 06/04/18 to 06/18/18Negatives
The administration of the sanatorium did not take into account my request. When booking the hotel half a year in advance, I asked for a room on the top floor. They promised to take it into account, but when I arrived at the reception they said that they didn’t know anything. They gave us a room on the 2nd floor and there was a noise from the stove in the kitchen. The room smelled from the kitchen.Answer from Spa-Hotel Morava
Уважаемый YURY GORBUNOB, Приносим свои извинения ,что вы были не доволены номером, но гарантировать какой то точный этаж не можем. До этого жалобы на кухню не были. С уважением, Lenka Hroníčková
Irina Karpova
20.06.2018
Positives
Great staff! Every guest is treated kindly with a smile. Truly a family healing home.Negatives
Currently (June 2018) renovations are underway in nearby hotels. A container for construction waste is located directly opposite the main entrance to the building. In the morning you wake up to a crazy roar. It's just builders throwing construction waste into a metal container. The window cannot be opened either, cement dust rises up.
viktoria Davydov
15.06.2018
Positives
I liked everything, the comprehensive treatment, everything in one building, the food is mainly dietary meat and the rest of the dishes are cooked delicious, everything is good
Вера Шмакова
12.06.2018
Positives
I really liked the Morava sanatorium. Great location. Friendly, qualified medical staff. All the waitresses are very nice and pleasant to talk to. Especially Tatyana, who helped us navigate the city. Room cleaning is regular. The reception staff is also very friendly and always responded to all requests and questions and helped. The hotel is very convenient, both inside and in relation to all the city's attractions.Negatives
I didn't like the doctor's orders. Prescribed a lot of procedures. It turned out that in 14 days it was necessary to undergo 9 different procedures, but the number of them was 3-4 of each.. That is. the effect of such an amount is minimal. It’s good that the administration (the owner of the hotel) agreed to the meeting. We reduced procedures and increased their number. So there were 7 gas injections, 6 massages, 7 carbon dioxide baths, 7 salt cave, 4 whirlpool bath and a swimming pool. Otherwise there were no MINUSES!!! Thank you!!!
Валерий Панфилов
11.06.2018
Positives
Everything is fine!Negatives
There are no cons!
Julija Pikalova
10.06.2018
Positives
Many thanks to all the staff for the high quality of service and professionalism.
Elena Dalko
03.06.2018
Positives
Very attentive and caring staff. Thanks a lot, everyone. Delicious and varied cuisine. If possible, we will visit the Morava Hotel again. Best regards, Dalko familyNegatives
There wasn't enough entertainment in the evenings. There is no air conditioning and the room is hot on sunny days.
Павел Быстров
30.05.2018
Positives
The key to a good rest is meeting with the staff upon check-in. Our family was accommodated by Elena, who was very polite and attentive. We arrived with our two-year-old daughter, Lidochka immediately began to communicate with her, children feel kindness most of all. Our daughter and we really liked the waiter Yana. All the staff competently helped us to have a good rest and treatment. We liked the procedures: massage, dry carbon dioxide bath, pneumopuncture. How nice it is to relax in a salt cave or swim in the pool and take a steam bath in the Hammam. The location of the hotel is very good; those who are older or with a stroller can use the elevator to the springs; we preferred to go down on foot and take the elevator up after the promenade. We are satisfied with our vacation and would like to come to the Morava Spa Hotel more than once. Thank you and all the staff for a pleasant stay at your hotel.Negatives
Rather, it is a proposal to move trash cans away from the entrance to the hotel, or to decorate this space so that they are less noticeable. Thank you.
Ирина Цивенко
30.05.2018
Positives
Opportunity to drink wonderful Karlovy Vary water. The hotel staff is very friendly.Negatives
Didn't really like the massage. Weak stroking, not a therapeutic procedure.
Zhanar Kubayeva
29.05.2018
Positives
Thank you, I liked everything, although the room did not have a balcony, but everything was great.
Елена Сидорова
27.05.2018
Positives
Wonderful location: close to the springs, silence, forest air. Friendliness of the staff of the Spa Hotel Morava, knowledge of the Russian language. Availability of an elevator to go down, which operates from 6 a.m. to 9 p.m.Negatives
The pillows in some rooms could use replacement.
Olga Hentsch
27.05.2018
Positives
Our family had a wonderful time in Karlovy Vary! We are very pleased. It was important for us to be in nature a lot, walk in the mountains, relax/relax, and learn something new. The sanatorium's elevated position offers excellent views of the city. This sanatorium has a tea room. Late in the evening it was possible to get together with new acquaintances over a cup of tea. Everyone is very friendly and tries to resolve any issue immediately. Medical program procedures was built taking into account individual desires. We traveled with a 5 year old child. We had a full bed for our daughter in a separate room in the room. If you like silence, it is better to choose the courtyard (it offers a view of the rocks). We liked the food flexibility. You could choose a 3-course lunch (including a vegetarian option), and a 2-course dinner for dinner. Everything is very beautifully served. If excursions are planned, you can get a lunch package.Negatives
It would be great to be able to lie down for a while after a bath or massage. It would also be great to receive an email upon arrival. vehicle registration information form (police address and cost). The note from the hotel did not help us and on the last day we had to pay a fine.
Natalia Sklyarova
25.05.2018
Positives
Not the first time in Morava. Everything is fine. Home furnishings. Friendly staff. Good luck
Галина Яганова
25.05.2018
Positives
I will definitely come next yearNegatives
Very dark room on the second floor with a view of the cliff
Alla Kotunova
24.05.2018
Positives
I liked everything very much.Negatives
My only wish is that I would like mineral water in the hydropathic clinic during treatment (taking medicinal baths).
Черноскутова Людмила
22.05.2018