references
ALEXANDR GORODECKI
29.10.2018
Positives
Overall everything is goodNegatives
There are not enough sun loungers in the saunas. The opening hours of the dry sauna need to be improved. There are no hangers in the baths and other treatment rooms. Clothes have to be placed on the chairs. There are no hours in any of the treatment rooms.
Rimma Isaeva
26.10.2018
Positives
We stayed at the Nabokov Hotel for three weeks. This is not our first stay in Marianske Lazne, there is something to compare with. The hotel made a good impression, a solid four stars. Beautiful. Comfortable. Located in an ideal location. The staff is friendly. Attentive doctor, professional medical staff. Treatment is standard. Nice restaurant. We had full board. The food is not too varied, but quite edible. . The room is comfortable and clean. Quiet, cozy. Good weather in October. Amazing nature!
NATALIA LIFCHITS
21.10.2018
Positives
I really liked it! The treatment base is not yet fully prepared - there is no dirt. Here and there there are minor shortcomings (no hairdryer in the pool, no curtains between the women's and men's sections,...) but... I chalk it up to the fact that the hotel has just opened. The girls in the restaurant are very helpful and will always tell you what delicious things you can try. Thank you, girls! The food was delicious, lots of vegetables and fruits. The girls who clean the rooms also deserve all the praise! The staff in the pool and sauna are also very diligent - they take great care of the cleanliness and your comfort. There were no problems getting an appointment with the doctor - it was always possible to remove some procedures and replace one with another. The atmosphere in the hotel was very friendly, all the guests treated each other with respect, a good dose of humor, and I made many new friends. I will carefully monitor the reviews throughout the year, and (if the price is reasonable), perhaps I will come here again. Special thanks to the staff of Sanatoriums.com. Transfer, reservation - everything went smoothly! Well done guys - the service is top notch!Negatives
Apart from the little things mentioned at the very beginning, I didn’t find any cons.
иосиф хаят
18.10.2018
Positives
Everything is great, thank you very much everyone! treatment, food, service all at the highest level. We hope that over time the hotel will not lower the bar AT THE SAME PRICES. We are looking forward to mud treatments next year. We have been using the services of SANATORIUMS for several years now and thank the company’s employees for their clarity and reliability. Best regards, Hayat familyNegatives
No
София Кример
16.10.2018
Positives
My husband and I vacationed at the Grandhotel Nabokov in September 2018. The overall impression was excellent. We would like to note the good work and high qualifications of the staff: doctor V. Knedlikova, masseuse Y. Tsinlova, treatment nurse I. Pavlikova, receptionist L. Lubosh, restaurant manager D. Setnik, waitresses A. Sereda, V. Mogildea, M. Gavlik, M .Shelever. Thank you! Sofia, doctor from Moscow.Negatives
1. The Internet works very poorly; it did not work in the room the entire time, despite appeals to the hotel staff. 2. Medical offices and equipment are not fully deployed.
GALINA VOKINA
15.10.2018
Positives
From the very beginning of my stay, I was pleasantly surprised by the interior decoration of the hotel. When I checked in late, dinner was waiting for me in a magnificent room. The room has a kettle and tea bags, which were replenished daily. The view from my room was beautiful, there was a park and I could hear the melody from the singing fountain. The doctor conducted the appointment thoughtfully, carefully listening to my problems and giving her recommendations. The number of prescribed procedures is greater than anywhere else. The staff's desire to satisfy all the client's whims is felt. The kitchen completely satisfied me. The restaurant even offers tea, coffee, and juices at dinner at no additional cost, unlike other hotels. The administration of the restaurant constantly monitors the mood and studies the wishes of customers. Thanks to the waiters. I would like to wish the team to overcome some of the costs associated with the launch and rise to the highest level. As a wish, I would like to see a stand dedicated to V.V. Nabokov. and advertise the LOLITA bar more clearly.Negatives
It was not possible to accept mud procedures due to technical reasons.
Edmund Marchlewski
15.10.2018
Negatives
Unfortunately there was no option to accompany the bread that was served in the evening. A cheese or sausage platter would have been desirable.
Anatolii Liushinskii
08.10.2018
Positives
General impression: quite at the European levelNegatives
I was not entirely satisfied with the schedule of procedures, which was apparently due to the short period of work of the employees
Борис Некрасов
04.10.2018
Negatives
Very unqualified service staff! Poor organization of the balneological department! Ugly food!
Karl- Heinz Graff
03.10.2018
Positives
We liked everything, there was a small problem with the foodNegatives
The food was sometimes cold
Larissa Götz
01.10.2018
Positives
A wonderful hotel, only after crossing the threshold of the foyer we realized that the department was clean and calm! All service personnel are in place! All specialists and professionals in their field! I especially want to commend the work of the managers! As always, the first impression is the cleanliness of the rooms and of course the restaurant! Well done, it’s just a fairy tale, you walk into a restaurant and are greeted by sweet girls! Always in a great mood, they present dishes that make you want to try everything! And most importantly: everything is delicious, congratulations to the cooks! I’ll also mention the waitress girls, thank you very much! Special thanks to Nastya, Marianna, Veorika. I would like to say thank you to the head physician and all the medical staff, everything was worked out clearly, all procedures were carried out efficiently and with an individual approach! We took a week's vacation, but we were very happy to extend our stay for another week! So, I recommend visiting the wonderful Nabokov Hotel.
Olga Lyalina
30.09.2018
Positives
The location is excellent, the hotel is after a major renovation, everything is new and clean everywhere. The hotel staff is very attentive, they changed the room immediately at my request, since the bathroom was not suitable for me for health reasons. The reception team works efficiently, especially Beata. I am very grateful to nurses Blanca, Christina, Dana and all the medical staff. The treatment was well organized and carried out perfectly. I especially note the high professionalism of the doctor Vitezhslava Knedlikova. She is attentive to everyone, no matter whether it is the first time or the fifth time you contact her. The food is good, varied, there is always something dietary. Lots of salads, desserts, fruits. Thank you to the entire team of Grandhotel Nabokov for your care and very much! I recommend this resort to everyone.Negatives
There is no negativity. There is some advice from the outside: Buckwheat should be included in the menu more often (in 2 weeks they gave it once for breakfast and then with milk), and it would also be good to serve as a side dish. It is a very dietary and healthy product. It is also worth adding dishes made from regular cabbage.
Larisa Logacheva
29.09.2018
Positives
An excellent new hotel with good medical facilities a couple of minutes walk from the Colonade. Modern equipment of restored buildings, a swimming pool with hydromassage, various saunas, a salt cave. Had a great time! Thank you guests and prosperity!
Eckhard Mueller
26.09.2018
Positives
After a 3-week stay (84 treatments) I felt like I was “reborn.” Great, I’ll be back! Very friendly staff!Negatives
I only see room for improvement in the food. Smaller menu, but better, more would be!
Michael Dachnevsky
23.09.2018
Positives
The sanatorium is new, the hotel managers are well motivated and have all the prerequisites to be a wonderful hotel. We hope that over time it will be at a high levelNegatives
The food is not always tasty.
Юрий Якименко
20.09.2018
Positives
Comfortable accommodation in a new sanatorium. Attentive and very friendly doctor and staff. In general, without taking into account minor shortcomings, obviously associated with the formation stage, a wonderful vacation. Thank you.Negatives
Not the most optimal schedule of procedures. Extremely monotonous breakfasts.
Irina Strelchenko
19.09.2018
Positives
The sanatorium is new, located next to the calonnade. The daily cleaning is excellent. The treatment is selected by the doctor based on your wishes. The largest number of procedures. Nice pool.Negatives
Very often the coffee maker did not work, and this despite the fact that the sanatorium was not even half full. The food is good, but monotonous.
Елена Караева
18.09.2018
Positives
The sanatorium is new, the rooms are spacious, the staff is friendly.Negatives
Treatment is not organized, some declared procedures are missing and nutrition leaves much to be desired.
Ирина Ткаченко
17.09.2018
Positives
Very nice, well-chosen staff. Pleasant atmosphere for relaxation and treatment. We liked it and recommend it to others.
Natalya Odnoralov
15.09.2018
Positives
We were treated at the Nabokov Hotel for 20 days. The first thing we noticed was the respectful attitude of the service staff of Czech nationality towards Russian-speaking guests. A couple of years ago we underwent treatment in Karlovy Vary at the Krivan Hotel, so there is something to compare with. There were many medical procedures in Nabokov and of good quality. The doctor is very attentive, highly educated, ready to answer all your questions. The food is varied, the desserts are delicious. Thanks to the canteen staff for their friendliness. The rooms are comfortable, beautiful new furniture. It’s great that visiting 4 saunas, a swimming pool and a gym is included in the total price. The saunas are of very good quality. We were glad to meet the owners of the hotel - our fellow countrymen. Thanks to Ruslan for his help and to everyone who made our stay comfortable. We recommend everyone to choose this spa hotel for relaxation and treatment.
Swetlana Seiferling
15.09.2018
Positives
I rested and received treatment for 2 weeks in August. I was satisfied with everything. The hotel is magnificent, the rooms are spacious with modern furniture, comfortable, clean and cozy. Great pool and jacuzzi. The restaurant is large and beautifully decorated. The menu is varied and sometimes original, but always tasty and satisfying, for which thanks to the chef and his assistants Lyudmila and Maryana. The dishes were always beautifully and originally presented. Special thanks to waiters Evgeniy and Nastya. Treatment is at a good level. There were 2 appointments with the doctor, introductory and at the end of treatment. The doctor, Vitezslava Knedlikova, professionally answered all the questions and prescribed treatment and a drinking course taking into account my wishes. I would like to mention the staff at the reception. They greet you very kindly and kindly and also see you off. I thank Eva, Vera, Lenka, Voita, Daniel, Lubosh for their willingness to help at any time of the day. Overall, I had a very pleasant impression of the hotel. The interior decoration is impressive and the outside also looks very modern and stylish, which makes it different from other hotels. Very convenient location, close to both the forest and the colonnade. Thanks to everyone - the medical staff, the doctor, the hotel owners - for creating good conditions for relaxation and treatment. If I have the opportunity, I will come again.Negatives
Despite the large number of pros and cons, I couldn’t find any.
Дмитрий Степанюк
10.09.2018
Positives
Everything is excellent, the hotel is new, accommodation, location, food and treatment are at a good level.
Oxana Maxina
09.09.2018
Positives
Cozy and spacious rooms, modern room design, excellent swimming pool, jacuzzi, there are baths for every taste - Finnish, Turkish, herbal and infrared. An excellent cook in a restaurant with a fairly varied menu. Polite staff ready to help. Very convenient location - very close to the Colonnade and the park area. Timely cleaning of rooms. A professional doctor who answered all my questions and offered quality treatment. Thank you!Negatives
There is a little lack of friendliness among the medical staff who help with the procedures.
Sam Kaykov
02.09.2018
Positives
Very friendly staff, professional medical staff, knowledgeable doctor, good location, large, comfortable rooms. We will definitely recommend it to our friends!
Елена Царюк
30.08.2018
Positives
Thanks to the owners of the Nabokov Hotel for a good stay. The Sanatoriums company organized everything perfectly. Another special thanks to health worker Eva for her sincere attitude.
Michail Goldin
25.08.2018
Positives
Very friendly staff!!!!!!!!Negatives
all rooms without balcony
Elena D
22.07.2018
Positives
Dear employees of Grandhotel Nabokov! Thank you very much for the effective, comprehensive treatment. For a high level of comfort, service and positive emotions. Goodbye. Best regards, Elena Drozd
Ernst Dähn-Wollenberg
15.07.2018