references
Yevgeniya Braun
18.02.2024
Positives
We were very pleased with our holiday, friendly staff, delicious food. I would like to go back there again. I will be happy to recommend it to my friends and acquaintances.Negatives
We lived in the Credo building, number 423, there is a white plastic door above the front door, it constantly clicks loudly, day and night. The technician came 2 times, but the cause was not eliminated. It was not comfortable to sleep; we woke up from these clicks. This was the only negative.
Viktor Makarov
17.02.2024
Positives
Very friendly and helpful staff. There are always answers to any question. The hotel is very large and there are a lot of people staying, but despite this there was never a queue near the treatment rooms. The equipment for treatment is new and modern. We advise everyone who wants to improve their health to visit this hotel. Thanks to all the staff. You are a real team! 💯👍Negatives
Nothing noticed
Svetlana Kutscher
16.02.2024
Positives
We really enjoyed our stay at the Nabokov Grand Hotel! Especially the offer for families with children. The hotel has a well-equipped games room, the key to which is issued for the entire stay. Our room was really very comfortable, all the furnishings were modern, there was TV in Russian. The entire staff speaks Russian, which is very convenient. The swimming pool and saunas, as well as all procedures, were within easy reach of our room. All the staff are very friendly and ready to help, any nuances that arise are easily regulated. It should also be noted that there is a Beauty Salon in the Hotel. We were pleased with his services! And also the well-coordinated work of the restaurant staff: always varied and fresh food will satisfy the needs of even the most demanding gourmets. We were pleasantly surprised by the availability of water and tea for lunch and dinner! Very attentive and tactful waiters, especially Tanya))) She found an approach to our child, who did not want to eat anything. And after talking with her, he changed his behavior. Very kind and smiling girl! The restaurant has a very beautiful view from the window and you can change your table every time. It is very comfortable. There are always free places. Of the procedures, we really liked Hydrojet, bath with additives, lymphatic drainage, massage and others. The presence of a variety of saunas made it possible to brighten up rainy evenings. In addition, the location of the hotel near the Colonade (Pavilion with springs) makes it possible to regularly take water prescribed by the doctor.Negatives
We cannot say anything negative about our stay at the Grand Hotel Nabokov.
Faina
15.02.2024
Positives
silence, air, forest, service - everything is wonderful I really liked the location of the hotel. Breakfast is beyond praise!
German
15.02.2024
Positives
Very large rooms It was clean robe slippers Very comfortableNegatives
It was necessary to look for where some procedures are located
Dmitrij
15.02.2024
Positives
Large hotel with all amenities. Friendly staff. Special thanks to the kitchen and all its staff (Everything is very tasty 😋) The Finnish sauna 95° was at the level.... I recommend......
Tamara
15.02.2024
Positives
Very bright Hotel. the staff is good-natured. corresponds to the resort, everything you need is within walking distance. Thank you very much, you rested your soul and heart. The bed is comfortable, the pillows are soft as a cloud. breakfasts for every taste. many thanks to the entire hotel team.Negatives
There is no such thing at all. The only pity is that so few were here.
Alla
15.02.2024
Positives
Everything was wonderful, I stayed in this hotel for the second time, I recommend it
Dimitri Braun
11.02.2024
Negatives
Last year was much, much better, we had much better rooms, and the food was also much better and fresher.
Viktor Niederhaus
11.02.2024
Negatives
Very hard mattresses Too few loungers in the sauna area
Sergej Kolomiec
10.02.2024
Positives
The staff's work is excellent. Cozy, soulful. Thank you all very much.Negatives
I didn't like the trip to Prague. A lot of unnecessary information, little seen.
Alexander Buller
09.02.2024
Positives
In all it was OK, but we expected more.Negatives
There is a lack of hygienic concept in the steam sauna. There must be a water hose so that the benches can be washed. We complained about it, but it wouldn't be installed. A pity...
Ursula Rossner
03.02.2024
Positives
We were completely satisfied and have already booked another stay in July 2024.
Ryma Kazlova
01.02.2024
Positives
Понравилось абсолютно все! Персонал был предельно вежлив, еда в ресторане вкусная и разнообразная. Процедуры очень эффектны и полезны. Все как и было обещано.Negatives
Все отлично. Нет вопросов.
Viktor Tschebanenko
28.01.2024
Positives
We were there for the first time and we liked everything.Negatives
No.
Inna Dalmann
15.01.2024
Positives
I can evaluate very positively the hotel employee at Rezeption Oksana. Very responsive and friendly. And also to Jan from Roomservice. The rooms are clean and comfortable. Excellent location of the hotel, next to the colonnade.Negatives
The food in the restaurant was limited, there was not enough food for all the guests, and it was not delivered; we had to be content with the remnants of the buffet. The water in the pool is more than refreshing. The location of the saunas and swimming pool is perplexing; there are saunas and relaxation areas on one floor, and a swimming pool below. The pool also has a sauna, which does not have a hose for washing the seats. How is that? The schedule of procedures is scattered, all you do is plan your procedures and leisure time. The staff during the procedures are tense and not very friendly. The reception staff is also not very welcoming. The bar has a very small selection of drinks and also very little space. It's cold in the lobby, and in general the hotel and restaurant were very cool.
Лариса Петровна Лозан
09.01.2024
Positives
I liked everything very much. Very nice hotel, cozy room, friendly staff, excellent food. Thank you for a good holiday!
Tulunji Vitalie
07.01.2024
Positives
We had a very good time. Thank you very much to all the staff. We were pleased.
Mathilde Greil
07.01.2024
Positives
I felt very well looked after all aroundNegatives
The staff in the dining room should be able to speak better German if possible
Käte Kreuzer
04.01.2024
Negatives
The distances to treatment are too long. There is no lift for the high bathtub. The staff spoke German poorly.
Evgeni Popov
02.01.2024
Positives
The staff is friendly, the hotel is clean, the treatments are excellent. Very satisfied overallNegatives
No parking directly in the hotel Exercise pool under therapist. We lacked leadership
LEONID RODNYANSKIY
28.12.2023
Negatives
Некоторые повара всю еду портят большим количеством перца в еде,включая овощи,мясные блюда, подливы ,т.е всю еду невозможно есть, а также льют уксус. Но это только некоторые смены делают
Michael Farber
25.12.2023
Negatives
We experienced difficulties with allocation of the treatments and medical procedures. Firstly, we were not given the required procedures and had very loose schedule during the weekend. As the result of this we were not able to take all the procedures since some were scheduled on the day of our departure which was not really possible for us.
Michael Ziegler
17.12.2023
Positives
It was our second stay at the hotel this year. We really enjoyed it again this time. The employees are all very polite and friendly. Our suite was always carefully cleaned and the food was again very good. We will be back
Сергей Гульнитский
12.12.2023
Positives
Thank you very much for the rest and treatment, the hotel is very well located, We were there for the second time, and if there is a good offer for us, we will eat again. But they are no longer alone, two more married couples want to go with us
Waldemar Reichert
11.12.2023
Positives
We were very happy with everything. Special praise to the chefs, there was freshly fried fish every day, which we were happy to take advantage of.
Elena Solovyeva
10.12.2023
Positives
Wonderful SPA, a wide range of treatments, its own mineral spring, very friendly staff, the rooms are clean, cleaned every day, a wonderful restaurant: a large selection of dishes, everything is very tasty.
Rene Mirring
10.12.2023