references
Елена Синельникова
03.12.2018
Positives
I am very pleased with both the treatment and my stay at the Grandhotel Nabokov! I would like to hope that the price and quality will remain unchanged!
Лариса Терехина
30.11.2018
Positives
The hotel is big. It shines with newness and purity! Spacious rooms. Treatment at the highest level (I was treated in almost all four-star hotels in Lazne). Friendly staff and attentive, thoughtful doctor. Liked everything.Negatives
Minor shortcomings in treatment: lack of thermometers in the bathrooms, location of inhalations and oxygen therapy in the same room. No other comments.
Нуржамал Дуйсенгулова
20.11.2018
Positives
Sanatorium after major reconstruction. The interior, equipment, rooms, treatment areas are new and personal items of good quality. The food is well organized. It was pleasant to be in the sanatorium. The staff is courteous and friendly.Negatives
The treatment leaves much to be desired. Especially the doctor’s appointment is formalized, one doctor does not analyze the patient’s needs for the procedure deeply enough. A blood test was ordered, but the results have not yet been requested and have not been submitted, although these procedures are included in the list of paid services. Of the three massage therapists who had the procedure, only one turned out to be professional and did a high-quality massage. The medical staff worked harmoniously on the paraffin and in the electrotherapy room.Answer from Grandhotel Nabokov
Добрый день, Нуржамал Дуйсенгулова. Спасибо за Ваш отзыв. Příjem klienta probíhal standartně – 20 minut – tj. anamnéza všech onemocnění a zdravotních obtíží klienta, fyzikální vyšetření a předpis procedur, který vždy vedu jako dialog s klientem. Reakce klientů na terapeuty je vždy velmi individuální. Pokud tedy např. masér klientovi nevyhovuje z různých důvodů, tak se snažíme ihned nabídnout terapeuta – maséra jiného. Přijímám pouze výtku ohledně výsledků laboratorních výsledků, které jsem opravdu zapomněla klientce vydat. Ale paní N.D. byla ve středu 30.10.u mne na výstupním vyšetření a i ona se mohla na výsledky zeptat. Nejspíše si nevzpomněla i ona. Navíc při vstupním vyšetření všechny klienty upozorňuji na možnost si pro výsledky zajít i mimo objednaný termín kontrolního nebo výstupního vyšetření. Pokud nám bude zaslána její emailová adresa, velmi ráda jí výsledky zašlu i s vysvětlením.
Eugen Rempel
19.11.2018
Positives
-Very friendly attentive staff. -Sufficient applications selection. -Large selection of books by the writer Nabokov and illustrated books about Marienbad. -Every evening there is live music in the hotel foyer. -Very large selection of delicious cakes in the restaurant and at the bar. -Very large selection of drinks: various juices, coffee, tea at the breakfast and evening buffet. -Very tasty main courses: fish, ring meat and vegetables. -Very large selection of fresh fruit for breakfast and dinner. We would like to thank the owner of the Hotel “Nabokov” Mr. Zaynalabidov Salav and his employees. We wish him, all his employees and Sanatorium employees much success and all the best. Kind regards, Natalia & Eugen Rempel, Regensburg, vacation/spa from October 29th to November 11th, 2018Negatives
-Thermal drinking spring in the hotel closes at 5:00 p.m. -It would be desirable for all employees in the SPA area to have minimal knowledge of Russian, German or English. This would make communication with hotel guests much easier.
Marcel Boub
18.11.2018
Positives
We were very satisfied with the doctor, therapists and service staff.Negatives
Long distances to therapy, what was very negative were the many steps for people with walking difficulties, no grab bar in the shower and tub from the aromatic bath. Despite the paid parking space, you have to take a detour to the hotel after a tour because the door is not open from the outside can be opened
Andreas Beyrle
18.11.2018
Positives
Very friendly staff. Quiet location close to the center
TATIANA MILORADOVA
16.11.2018
Positives
A beautiful hotel. Great location, nice spacious room with a comfortable bed and nice linens. The room has a kettle and tea accessories. Treatment is standard, as in all hotels in Marianske Lazne. The food is varied. The service staff in the restaurant is attentive and friendly. The hotel is very clean and comfortable. There is a good sauna and swimming pool.Negatives
There is no mud bath.
Александр Брух
15.11.2018
Positives
I really enjoyed the rest and the treatment. This is not the first time in Marienbad, so there is something to compare with. Everything is new, snow-white bed, towels and bathrobes. New furniture and beautiful flooring. Gorgeous swimming pool, jacuzzi and sauna. The staff knows their stuff, although they are mostly young girls from Ukraine. The doctors are attentive and speak Russian well. There are no problems with food either, everything is fresh and tasty. The colonnade with water is very close. You can come on the weekend just with friends to drink beer and take a steam bath. I recommend it, you will not regret your time and money.Negatives
So, since the hotel is big, we had to run around a lot. But this is also good for health. One thing is not clear - the sauna is on one floor and the swimming pool is on the other. This of course has its own inconveniences.
Евгения Гениевская
11.11.2018
Positives
The hotel is excellent, new. The staff is helpful.
sofa kudlacn
10.11.2018
Positives
Wonderful holiday. Everything is worthy. Varied food. Attentive staff. High-quality room cleaning. Convenient location of the hotel. I would like to note the efficient work of sanatoriums.com. A decent medical base that I really want to strengthen. But I think that the hotel is simply “picking up speed” and over time the medical facilities will also be at a decent level. Wonderful pool and saunas. We hope to stay at this hotel more than once. Thanks sanatoriums.com
Константин Ребенко
07.11.2018
Positives
Everything was very good. We had a nice time!!!!
Ирина Лымарь
31.10.2018
Positives
I liked everything, the fabulous place, the royal building, the decor, all the service at the highest level, we highly recommend it.Negatives
I would like to see clocks in treatment rooms and light music,
Nina Maksymenko
31.10.2018
Positives
We received only positive emotions! The treatment is good, the food is excellent, the staff is very friendly.
Natalia Martynova
30.10.2018
Positives
I was on vacation for a week in October. The location of the hotel is excellent, perhaps the best in the resort. New hotel, comfortable and well equipped rooms. A beautiful spacious restaurant with a pleasant atmosphere, attentive waitresses. I liked the assortment of fresh vegetables and fruits, excellent coffee and amazing desserts for breakfast, lunch and dinner. The food is delicious, the chefs work hard. Overall, I had a pleasant impression of the hotel.Negatives
See 1 review. In a restaurant at dinner you can see them in clothes more suitable for other purposes: shorts, a T-shirt, white hotel slippers, which is unacceptable for a hotel of this level.
ALEXANDR GORODECKI
29.10.2018
Positives
Overall everything is goodNegatives
There are not enough sun loungers in the saunas. The opening hours of the dry sauna need to be improved. There are no hangers in the baths and other treatment rooms. Clothes have to be placed on the chairs. There are no hours in any of the treatment rooms.
Rimma Isaeva
26.10.2018
Positives
We stayed at the Nabokov Hotel for three weeks. This is not our first stay in Marianske Lazne, there is something to compare with. The hotel made a good impression, a solid four stars. Beautiful. Comfortable. Located in an ideal location. The staff is friendly. Attentive doctor, professional medical staff. Treatment is standard. Nice restaurant. We had full board. The food is not too varied, but quite edible. . The room is comfortable and clean. Quiet, cozy. Good weather in October. Amazing nature!
NATALIA LIFCHITS
21.10.2018
Positives
I really liked it! The treatment base is not yet fully prepared - there is no dirt. Here and there there are minor shortcomings (no hairdryer in the pool, no curtains between the women's and men's sections,...) but... I chalk it up to the fact that the hotel has just opened. The girls in the restaurant are very helpful and will always tell you what delicious things you can try. Thank you, girls! The food was delicious, lots of vegetables and fruits. The girls who clean the rooms also deserve all the praise! The staff in the pool and sauna are also very diligent - they take great care of the cleanliness and your comfort. There were no problems getting an appointment with the doctor - it was always possible to remove some procedures and replace one with another. The atmosphere in the hotel was very friendly, all the guests treated each other with respect, a good dose of humor, and I made many new friends. I will carefully monitor the reviews throughout the year, and (if the price is reasonable), perhaps I will come here again. Special thanks to the staff of Sanatoriums.com. Transfer, reservation - everything went smoothly! Well done guys - the service is top notch!Negatives
Apart from the little things mentioned at the very beginning, I didn’t find any cons.
иосиф хаят
18.10.2018
Positives
Everything is great, thank you very much everyone! treatment, food, service all at the highest level. We hope that over time the hotel will not lower the bar AT THE SAME PRICES. We are looking forward to mud treatments next year. We have been using the services of SANATORIUMS for several years now and thank the company’s employees for their clarity and reliability. Best regards, Hayat familyNegatives
No
София Кример
16.10.2018
Positives
My husband and I vacationed at the Grandhotel Nabokov in September 2018. The overall impression was excellent. We would like to note the good work and high qualifications of the staff: doctor V. Knedlikova, masseuse Y. Tsinlova, treatment nurse I. Pavlikova, receptionist L. Lubosh, restaurant manager D. Setnik, waitresses A. Sereda, V. Mogildea, M. Gavlik, M .Shelever. Thank you! Sofia, doctor from Moscow.Negatives
1. The Internet works very poorly; it did not work in the room the entire time, despite appeals to the hotel staff. 2. Medical offices and equipment are not fully deployed.
GALINA VOKINA
15.10.2018
Positives
From the very beginning of my stay, I was pleasantly surprised by the interior decoration of the hotel. When I checked in late, dinner was waiting for me in a magnificent room. The room has a kettle and tea bags, which were replenished daily. The view from my room was beautiful, there was a park and I could hear the melody from the singing fountain. The doctor conducted the appointment thoughtfully, carefully listening to my problems and giving her recommendations. The number of prescribed procedures is greater than anywhere else. The staff's desire to satisfy all the client's whims is felt. The kitchen completely satisfied me. The restaurant even offers tea, coffee, and juices at dinner at no additional cost, unlike other hotels. The administration of the restaurant constantly monitors the mood and studies the wishes of customers. Thanks to the waiters. I would like to wish the team to overcome some of the costs associated with the launch and rise to the highest level. As a wish, I would like to see a stand dedicated to V.V. Nabokov. and advertise the LOLITA bar more clearly.Negatives
It was not possible to accept mud procedures due to technical reasons.
Edmund Marchlewski
15.10.2018
Negatives
Unfortunately there was no option to accompany the bread that was served in the evening. A cheese or sausage platter would have been desirable.
Anatolii Liushinskii
08.10.2018
Positives
General impression: quite at the European levelNegatives
I was not entirely satisfied with the schedule of procedures, which was apparently due to the short period of work of the employees
Борис Некрасов
04.10.2018
Negatives
Very unqualified service staff! Poor organization of the balneological department! Ugly food!
Karl- Heinz Graff
03.10.2018
Positives
We liked everything, there was a small problem with the foodNegatives
The food was sometimes cold
Larissa Götz
01.10.2018
Positives
A wonderful hotel, only after crossing the threshold of the foyer we realized that the department was clean and calm! All service personnel are in place! All specialists and professionals in their field! I especially want to commend the work of the managers! As always, the first impression is the cleanliness of the rooms and of course the restaurant! Well done, it’s just a fairy tale, you walk into a restaurant and are greeted by sweet girls! Always in a great mood, they present dishes that make you want to try everything! And most importantly: everything is delicious, congratulations to the cooks! I’ll also mention the waitress girls, thank you very much! Special thanks to Nastya, Marianna, Veorika. I would like to say thank you to the head physician and all the medical staff, everything was worked out clearly, all procedures were carried out efficiently and with an individual approach! We took a week's vacation, but we were very happy to extend our stay for another week! So, I recommend visiting the wonderful Nabokov Hotel.
Olga Lyalina
30.09.2018