references
Viktor Ronn
13.11.2023
Positives
Thanks a lot. We liked it very much. We are looking forward to the next time we come to you. Until autumn 2024
Andreas Krohmer
13.11.2023
Positives
We were in the hotel for the second time. The hotel was great, except for a lady at the reception who was unfriendly but we sorted that out.Negatives
We had booked a package with a free trip to Prague. I would not recommend this excursion to any holidaymaker who does not speak Russian. It was a total impudence that I, as a guest, was forbidden to speak during the journey. The tour guide on the bus spoke in Russian the entire journey and insulted me personally. We would be on a Russian bus and we can be happy that we were there allowed to drive. All Germans don't book this trip!
Valentina Martens
13.11.2023
Positives
I was more than satisfied with the stay at the hotel, the food and the quality of the treatments. Above all, I would like to emphasize the friendliness of the staff. I'm sure I'll come back.
Alexander Bauer
11.11.2023
Positives
We'll definitely be back. Great hotel, friendly staff. We would like to say thank you to each and every one of you for a great vacationNegatives
Just one thing, the week went by so quickly
Marita Bekermann
05.11.2023
Positives
Our praise to the hotel manager, who was very committed and took care of everything perfectly!!!
Georg Duttenhöfer
05.11.2023
Positives
Everything just fits here. Everyone is very friendly and accommodating and solves any problem immediately.Negatives
The quality of the food in the evening could be better.
Layla Jabbarova
03.11.2023
Positives
Everything was wonderful! The staff is beyond praise, they solved any questions or requests. The cooks know their stuff, special thanks to the waiters, they are hard workers. I also really liked the balneology. Next time we will definitely come. Good luck and prosperity!
Peter Tugov
01.11.2023
Positives
Everything was very good. It was our first time at the Nabokov Hotel. We liked it very much. The staff was very sweet and nice. Thank you very much!
Viktor Brack
30.10.2023
Positives
We were here for the first time. We really liked it: clean, friendly, the food tasted very good, a wide selection of treatments, competent experts in the balneo clinic. We will definitely come to the Grandhotel Nabokov again and will recommend it to others.Negatives
From my side, I would like tea and juices to be offered in the restaurant for lunch and dinner. For people with walking difficulties or even in a wheelchair, the stay would be difficult: the 7 houses are connected by a passage, but the houses are on different levels, you have to climb about 3-5 stairs from 2 count up to 8 levels.
Enzo Saputo
29.10.2023
Negatives
Everything was great except the bed was too hard for me and my wife.
Elsa Rau
29.10.2023
Positives
Mineral bath from the spring, Siss device for pain - highly recommended!!! Absolutely the best hotel in Mar-bad - and the great discount of 65 and 100 euros for 13 or 20 nights!Negatives
The salt grotto is inadequate. The transfer at 8 a.m. is too early. The conditioner dripped on the seat and on us - it seemed like we had a cold!
Alexander Zlatkovski
29.10.2023
Positives
ВСЕ СУПЕР!!!!!! ДОБРОДУШНЫЙ И КПРЕКРАСНЫЙ ПЕРСОНАЛ!!!!
Yakubov Anatoliy
26.10.2023
Positives
I had a great time, the staff and the room were fabulous. I felt very rested and fit after the treatment.Negatives
The only thing I would complain about was that there was little information in English
Thomas Schmidt
23.10.2023
Negatives
In the hotel and day trip to Prague at least 90% Russian-speaking guests. If you didn't speak or understand Russian, you felt disadvantaged. The tour guide spoke almost exclusively in Russian. And we each paid 1500 euros for a 4 star hotel!!!
Dietmar Geis
22.10.2023
Positives
We really liked the hotel; The staff in the spa area, reception and restaurant were always very helpful and friendly. We were very satisfied with the Hotel "Nabokov" and will book this hotel again next time. The rooms are modernly furnished and are clean. The food in the restaurant was very tasty. The location of the hotel is perfect: the colonade can be reached in two minutes on foot, great hiking trails in the nearby forest.
Vladimir Ryzhenkov
17.10.2023
Positives
I like everything, the location, the service, the food, the procedures, so this was my second time and I’m planning the next one.
Nadia R
16.10.2023
Positives
Very clean, comfortable bed, good modern plumbing, everything worked without a hitch. The food is varied and of high quality, lots of vegetables and fruits, delicious dairy products. The entire staff is simply super, they try to accommodate everything halfway, everyone is very friendly, from the medical staff to the cleaners, restaurant workers, reception staff, spa staff and all services. Excellent location of the hotel, literally a few steps to the park, springs, trolleybus stop. I would also like to note the efficient work of the Sanatoriums.com staff. They quickly respond to any request and try to help with everything.Negatives
There is only one negative - the hotel is not very suitable for people with walking problems, especially those who use rollators. The hotel consists of seven interconnected buildings. When moving from one building to another, you need to overcome 4 to 10 steps. Some of them even have platforms for wheelchairs, but they don't work.
Oleksandr Baranov
15.10.2023
Positives
- Excellent location of the hotel, close to the colonnade - Excellent service - Excellent quality and variety of food - Very friendly staff - Good range of wellness treatmentsNegatives
- I didn’t notice
Maryna Poprytkina
15.10.2023
Positives
I was satisfied. Nice hotel, incredibly beautiful old part of the city, clean air. And the transfer service is very convenient
Andrej Zorin
10.10.2023
Positives
I liked everything very much, friendly staff, all procedures were carried out according to schedule without delays, good wellness center, pool and saunas, what I liked most was the work of the kitchen, there was always a variety of food and there was always plenty of it, no matter when I arrived, there was always a free table. Thank you very much to everyone, we will be happy to come to you again.
Valentina Siemens
09.10.2023
Positives
We were very satisfied and would love to come backNegatives
It is very difficult for people with walking difficulties to manage the many steps
Roman Kvetniy
08.10.2023
Positives
Everything is so wonderful from the first minute of your stay at the hotel. Excellent, fast reception, great chef, fast waitresses. Conscientious maids. The medical staff and doctors are highly professional. We'll come again.Negatives
The downside is the lack of tea and coffee during lunch and dinner. Only cold water available! It is not right!
Eugen Massjutenko
04.10.2023
Positives
We'll come againNegatives
More parking spaces would be nice.
Lyudmyla Zhukova L
02.10.2023
Positives
Everything is gorgeous, there are all conditions for treatment and relaxation, excellent service, there are no queues for procedures. The food is varied, prepared tasty and healthy. The sanatorium is located next to the forest and the center. Very clean air, wonderful places for walks.Negatives
I don’t find anything negative. Everything is arranged perfectly. Thank you and all the staff.
Liudmila Denisova
01.10.2023
Positives
Excellent treatment and food, friendly staff, proximity to the pavilion with mineral water.Negatives
1. Very small pool. When there are a lot of people, it is difficult to find a place to sit comfortably. There is little time in the pool for calm water to just swim. Perhaps another (sports) pool is needed. 2. There is no separate seating area where you can just sit in a cozy chair in the evening, for example, with a book or play board games with friends. I'm not even saying that there is no area outside the hotel where you can go out for a while to get some fresh air during short breaks.
Ella Sheyko
01.10.2023