references
Olga Shtokfish
16.02.2020
Positives
Very clean, room service is very good. Good location, parking garage nearby, €50 for 1 week. Colonade where you can drink spring water 100 meters away. Good selection of treatments and cosmetic procedures. Good swimming pool with massage jets and whirlpool. Lots of elevators to reach everything in the hotel quickly. Fitness room isn't bad either, drinking water dispensers everywhere.Negatives
Food is very simple but enough choice. Gas injection is too little and classic massage is just “stroking”. Only one masseuse was a little better than all the others, a shame.
Answer from Grandhotel Nabokov
Hallo, liebe Gäste, vielen Dank für Ihre Bewertung. Wir arbeiten daran unser Angebot im Restaurant zu verbessern. Ihre Bemerkungen zu medizienischen Leistungen haben wir auf medizienische Abteilung weiter geleitet. Wir hoffen, bis Sie wieder kommen, wird alles zu Ihrer Zufriedenheit! Mit vielen freundlichen Grüssen von dem ganzen NABOKOV-Team!
Angelika Brinkmann
13.02.2020
Positives
Very clean, staff very friendly, food excellent, new, cozy in a very good location in Marienbad. Thank you very much for a lovely time at the hotel, we would love to come back!Answer from Grandhotel Nabokov
Hallo guten Tag, sehr geehrte Frau Brinkmann, wir freuen uns sehr, dass Sie bei uns zufrieden waren und hoffen Sie bei uns bald begrüssen zu dürfen! Wir wünschen Ihnen viel Gesundheit, Glück und Freude - alles bestens - bis zum Wiedersehen! Ihr NABOKOV TEAM
ANDREI CHVOSTOV
03.02.2020
Positives
Excellent hotel, friendly staff, I recommend it to everyone.
Alexander Becker
31.01.2020
Positives
A very clean and newly renovated hotel in a perfect location. Treatments were good and always according to schedule. The room, we had a comfort double room, was very clean and well equipped. The staff was friendly and always willing to help. Special thanks to the staff in the kitchen and many thanks to Inna, who always served us very well in the restaurant. It's in a good mood and hard-working service. The breakfast was good and had a sufficient selection of dishes. Dinner could have more choice. But you were always full. It was very nice that juices were included with dinner. I can recommend the hotel with a clear conscience. We'd love to come back.Negatives
The treatment rooms seem cool and not comfortable. A few pictures on the walls or even a few potted flowers would make it nicer. But, I hope that it will come with time.
Сергей Коробков
30.01.2020
Positives
I liked it very much! Very friendly and friendly staff. The sanatorium is at the highest level. Clean, cozy. Clean and spacious rooms, delicious food, good wellness center, very pleasant atmosphere. We were very pleased with our vacation. Thank you very much. Sincerely, Lyudmila Korobkova.
Lola Unru
29.01.2020
Positives
Treatment 9 points...still a little short...I was in the Pacific in 2019, I liked the treatment there better...food 10 points...very good cook...as for cleanliness..cleaning also 10...liked it. that's all......thank you very much...this year I would also like to go to the star...thank you...and Nabokov too for a great vacation. Lola Unrukh.
Igor Isaak
26.01.2020
Positives
We were on vacation with friends. I liked everything very much. The hotel is very good. Everything is new, after renovation. The room is spacious and clean. The bed and pillows are beyond praise. All the hotel staff are very friendly and always ready to help. Procedures, examination by a doctor.... Everything is very conscientious and on the level. I really liked the sauna and swimming pool. The food is excellent. I really want to come back here again.Negatives
There's no such thing.
GULNAR SATYBALDY
23.01.2020
Positives
We rested from 01/09/2020 to 01/18/2020. Everything is fine. Next time we will stay at the same hotel. The quality of treatment, accommodation, food, location - everything is great. Thank you
Elena Kazarina
18.01.2020
Positives
I really liked the location of the hotel, the hotel itself, there is a park area around, there are many places for walking, there is a colonnade with springs nearby! Attentive staff. Good cuisine. We will come again and recommend to friends!
Наталья Дыбина
15.01.2020
Positives
Everything was very great, the staff was great, everyone was very friendly. There is enough food, everything is delicious. The location of the hotel is very good, everything is excellent. Thank you.
Liudmila Karida
13.01.2020
Positives
Very high quality treatment, excellent service, varied and tasty food. The sanatorium is located next to the drinking gallery.
Natalie Kojkov
12.01.2020
Positives
Everything is wonderful, clean rooms, excellent service and food, friendly medical staff
Alexander Kozhukhov
10.01.2020
Positives
The food in the restaurant is quite varied. Not homemade, but there is always a choice. Near the hotel there is a forest on the mountain. A great place for an active walk.Negatives
The water from the source at the hotel does not open at 7 o'clock, as in the schedule, but closer to 8 o'clock. We couldn't see her until breakfast. This needs to be fixed!
Tatiana Mironova
05.01.2020
Positives
A wonderful hotel, well located in relation to the colonnade, next to the forest. The staff is very friendly.
Galina Gerchik
01.01.2020
Positives
New, beautiful hotel. All the staff are attentive and do a great job. There are many procedures, all of high quality. We will definitely come back here.Negatives
The only complaints are about the food, but reading previous reviews it is clear that nothing has changed.
Darya Kozhukhova
30.12.2019
Positives
Nice rooms, everything is clean, near the forest, nice for walkingNegatives
Food in the canteen/restaurant could have been better for 4 stars. The choice is not very large, everything is dietary, sometimes the dishes ran out and were no longer brought. You won’t remain hungry, but the hotel needs to work on the menu. The waiters are friendly. If there are a lot of guests, then you need to look for a table (dinner).
Joachim Albert
27.12.2019
Positives
Accommodation and services very good. Food was also good, although there were only small meat dishes, the quality was excellent. The treatments were good and intensive. We are very satisfied and will come back!Negatives
Small flaws: lemon water was never cold, cake looked nice but was tasteless. At the bar there was no digestive schnapps, for example Unterberg or Unikum or Fernet Branca, only sweet Becherovka.
Natalia Eppinger
19.12.2019
Positives
My husband and I received all the necessary procedures for recovery, which were prescribed by the doctor, in accordance with our diagnoses. Not only the quality of treatment, but also the friendly atmosphere in the hotel and varied and delicious cuisine had a beneficial effect.
Алла Новикова
19.12.2019
Positives
Thank you for recommending the hotel in Marianske Lazne, Grand Hotel Nabokov. We rested with my husband from November 17 to November 30, 2019. I really liked the treatment, the food, the location in relation to the sources. I would like to mention the excellent guide Lenka Kuglerova, who led an interesting excursion to Prague.
Ирина Д
18.12.2019
Positives
Excellent hotel, attentive staff, I really liked the treatment that was provided at the highest level. Also a large selection of dishes and very good cuisine. All 10/10! Thanks a lot.
Maria Dinkel
12.12.2019
Positives
Halles was good, only the pool and sauna could be an hour longer. Otherwise we are very satisfied.Negatives
It's all ok
Наталья Рыжкова
10.12.2019
Positives
We really liked the service and treatment at the Nabokov Grand Hotel, all medical procedures were provided at the proper level, I would like to note the work of the masseuse Yana Signova, I would like to thank the Nabokov Grand Hotel for the high level of service.
Elena Provotorova
07.12.2019
Positives
Hotel location, pool and restaurant.Negatives
The attitude of the entire Hotel staff has changed for the worse, compared to when the hotel was just starting to operate. They don’t have information, they are lying, everything needs to be knocked out. The employees each say different information. We never received additional procedures that were supposed to be part of the promotion from the hotel. The staff during the procedures are rude and not attentive. It’s as if no one hears all the requests. We literally had to demand a fax about leaving. The impressions of rest and treatment are unsatisfactory compared to last time. The hotel management is completely uninterested in its guests.
Galina Dutt
28.11.2019
Negatives
Salt pit is very bad, too little salt, the chairs are not suitable for this use, very uncomfortable. There is no salt in the air
Сергей Павленко
24.11.2019