references
Inna Dalmann
15.01.2024
Positives
I can evaluate very positively the hotel employee at Rezeption Oksana. Very responsive and friendly. And also to Jan from Roomservice. The rooms are clean and comfortable. Excellent location of the hotel, next to the colonnade.Negatives
The food in the restaurant was limited, there was not enough food for all the guests, and it was not delivered; we had to be content with the remnants of the buffet. The water in the pool is more than refreshing. The location of the saunas and swimming pool is perplexing; there are saunas and relaxation areas on one floor, and a swimming pool below. The pool also has a sauna, which does not have a hose for washing the seats. How is that? The schedule of procedures is scattered, all you do is plan your procedures and leisure time. The staff during the procedures are tense and not very friendly. The reception staff is also not very welcoming. The bar has a very small selection of drinks and also very little space. It's cold in the lobby, and in general the hotel and restaurant were very cool.
Лариса Петровна Лозан
09.01.2024
Positives
I liked everything very much. Very nice hotel, cozy room, friendly staff, excellent food. Thank you for a good holiday!
Tulunji Vitalie
07.01.2024
Positives
We had a very good time. Thank you very much to all the staff. We were pleased.
Mathilde Greil
07.01.2024
Positives
I felt very well looked after all aroundNegatives
The staff in the dining room should be able to speak better German if possible
Käte Kreuzer
04.01.2024
Negatives
The distances to treatment are too long. There is no lift for the high bathtub. The staff spoke German poorly.
Evgeni Popov
02.01.2024
Positives
The staff is friendly, the hotel is clean, the treatments are excellent. Very satisfied overallNegatives
No parking directly in the hotel Exercise pool under therapist. We lacked leadership
LEONID RODNYANSKIY
28.12.2023
Negatives
Некоторые повара всю еду портят большим количеством перца в еде,включая овощи,мясные блюда, подливы ,т.е всю еду невозможно есть, а также льют уксус. Но это только некоторые смены делают
Michael Farber
25.12.2023
Negatives
We experienced difficulties with allocation of the treatments and medical procedures. Firstly, we were not given the required procedures and had very loose schedule during the weekend. As the result of this we were not able to take all the procedures since some were scheduled on the day of our departure which was not really possible for us.
Michael Ziegler
17.12.2023
Positives
It was our second stay at the hotel this year. We really enjoyed it again this time. The employees are all very polite and friendly. Our suite was always carefully cleaned and the food was again very good. We will be back
Сергей Гульнитский
12.12.2023
Positives
Thank you very much for the rest and treatment, the hotel is very well located, We were there for the second time, and if there is a good offer for us, we will eat again. But they are no longer alone, two more married couples want to go with us
Waldemar Reichert
11.12.2023
Positives
We were very happy with everything. Special praise to the chefs, there was freshly fried fish every day, which we were happy to take advantage of.
Elena Solovyeva
10.12.2023
Positives
Wonderful SPA, a wide range of treatments, its own mineral spring, very friendly staff, the rooms are clean, cleaned every day, a wonderful restaurant: a large selection of dishes, everything is very tasty.
Rene Mirring
10.12.2023
Positives
Everything else is great!!!!!! ThanksNegatives
Noisy rooms!!!! You can hear all the noises from the neighboring rooms. (TV, talking on the phone, snoring)
Frida Ruff
05.12.2023
Positives
It was all good. I can recommend Hotel Nabokov to everyone.
Igor Marinin
05.12.2023
Positives
We were at the Grand Notel Nabokov in November 2023. Excellent location, 2 minutes walk from the main street with many shops and cafes. It’s also a couple of minutes walk to the paid covered parking and to the springs with mineral water. The hotel is orderly, quiet, calm, procedures are scheduled, without fuss and nervousness. The "comfort" room is spacious, cleaned conscientiously. The staff is very friendly and welcoming, promptly responding to the requests and wishes of vacationers. We were very pleased with the trip. We hope to visit it again in the future.
Johann Lehmann
02.12.2023
Positives
We really liked it, everything was good, keep it up!!!!👍👋
Tatjana Reinhardt
30.11.2023
Positives
Everything is fineNegatives
You can reschedule the excursion to Sunday because there are no procedures.
Valentina García Baquero
30.11.2023
Positives
Thank you, I liked everything very much, except for the bed, it was very hard, I couldn’t sleep the first two nights, then I got used to it. Maybe I'm a very sissy person, but otherwise everything is fine, the staff is very friendly, clean and tidy. The food was very good. Thank you
Margitta Bretschneider
30.11.2023
Positives
In general we liked the treatmentNegatives
I would have expected that I would receive an invoice for the applications so that I could claim them from the health insurance company
Irina Lopandina
27.11.2023
Positives
Thank you very much for the opportunity to relax at the Nabokov Hotel. I rate the entire service and treatment as excellent. Thanks to my experience of a wonderful stay at the hotel, I decided to book a stay there in the summer of 2024
Stepan Lakymenskyi
27.11.2023
Positives
Very friendly staff, cleaning at the highest level! Special thanks to the hotel administrators! And I would like to thank the chefs for the delicious food! We will recommend you!!!
Sergey Bakalenko
25.11.2023
Positives
Outstanding. Excellent service and very warm hospitality. Definitely we comeback again.Negatives
None
Willy Gürges
20.11.2023
Positives
Friendly staff, very helpful, the hotel seemed very clean. Varied food All treatments were done to our satisfaction, we just needed to have more time.Negatives
I gave the staff's performance only a good rating because there was an incident that we didn't like, but it was clarified by the hotel management. You can't stand behind all employees
Juri Mertens
20.11.2023
Positives
We were in grand ottel Nabokov in November. We really liked it. Staff very polite. Clean everywhere, orderly. We recommend this ottel. Last name Mertens.
Marina Schicke
19.11.2023
Positives
I'm very satisfied. I recommend further. I'll be back.
Viktor Ronn
13.11.2023
Positives
Thanks a lot. We liked it very much. We are looking forward to the next time we come to you. Until autumn 2024
Andreas Krohmer
13.11.2023