Reviews about Lázeňský hotel Kriváň 3* (Karlovy Vary, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Spa Hotel Krivan

Sadova 5, 360 01 Karlovy Vary
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Exceptional Reviews: 1442
9.3
10
overall rating
9.4
10
treatment rating

references

Anna Radin
14.04.2023

Positives

The accommodation was excellent, the staff was very polite, there were a couple of incidents with the nurse, but I didn’t swear. In general, the atmosphere is good. The food needs the best, breakfasts are good, and dinners are so la la. The girls in the restaurant are just angels, very polite and efficient. I don’t know about cleaning, I spent the entire stay, asked for a lot of towels and paper, and told me not to bother me. Speaking of parking, they have very few spaces, so think ahead. The hotel is in the very center, 10 seconds to the nearest 15th source, 5 minutes to the rest. The location is very chic.

Negatives

The pillows and mattress are hard as stone. Take your pillows with you))))) There is no mineral water in the rooms upon arrival.
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Svitlana VOZNYTSKA
12.04.2023

Positives

I recovered well and had a rest. Found new friends. I explored the surroundings. I left in a great mood and hoping to visit this wonderful place in a year.

Negatives

There is no negativity!
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Gertrud Brademann
11.04.2023

Positives

The service and reception staff are very helpful and friendly, which I really liked.

Negatives

There are very big differences in the massage staff. I have the feeling that not all of them are trained forces. The advertising is in German, and for me as an older person it is very difficult to get a satisfactory answer to questions. The kitchen should offer a little more variety, for example more vegetarian dishes and the salad selection should also offer a little more.
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Alexander tyunev
11.04.2023

Positives

I liked the pool, especially the powerful underwater jet. Not one massage therapist can do this. Nice jacuzzi. One minus is the pool is a little small. The room had a clean bathroom! I liked the doctor Sofia, competent, friendly, attentive! The rest of the staff was also polite.

Negatives

Breakfast is still tolerable. Although sometimes the food was overstocked. Lunch is tasteless. Vegetables are defrosted and not washed. The sand creaked on my teeth. In terms of nutrition, I would give it a ZERO.
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Galina Hons
09.04.2023

Positives

My dears, happy holiday to YOU! Praise GOD for introducing me to you, you give JOY to people, and this is HEALTH! THANK YOU!!!, Krivan is excellent in everything, the staff works just like you Sanatoriums.com! BRAVO, BOW!!!
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Natalia Buchholz
08.04.2023

Positives

We recovered well, great treatments.
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Lina Shyposh
05.04.2023

Positives

The holiday at the Krivan sanatorium was a great success. Everything was great, the procedures, the food, and the accommodation. The resort staff is qualified and very friendly. But I would especially like to note the work of the guys at the reception. No matter what requests and problems we turned to them with, help was provided to us immediately with understanding and without delay, and most importantly, always with a smile!!! Thank you for a good vacation!!!
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Izabella Mikhaylova
03.04.2023

Positives

Excellent location of the resort. Very nice and friendly staff. Wonderful pool. The treatment is good. The food is quite varied. Thank you.
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Anna Schander
01.04.2023

Positives

Overall I liked everything.

Negatives

You have to pay for the pool. Not enough staff in the dining room/restaurant. Bad massage.
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Ludmila Leinweber
31.03.2023

Positives

Thanks to the staff for doing their job responsibly. Well done. The treatments are great, everyone is so kind and helpful.
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Liudmyla Yavorska
26.03.2023

Positives

Everything is great. I've been here before and come back again.

Negatives

No
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Urij Kovalenko
26.03.2023

Positives

For a three star hotel is very good ,,

Negatives

There were some minor problems, but they were quickly resolved by the service staff.
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Natalia Tomyak
25.03.2023

Positives

Nice hotel, very close to drinking springs. Friendly staff. Good medical base. Our room was spacious and comfortable. We will be happy to come again.

Negatives

The pillows were thin and not comfortable. I would like the dishes to be labeled in the restaurant.
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Emma Leipi
25.03.2023

Positives

Everything was very good!!!
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Günther Lamby
25.03.2023

Positives

The nurse was very friendly. The whole atmosphere in the hotel and dining room was good.

Negatives

The rented garage was a disaster, when I picked up my car it was completely covered in sand. I had to go through the car wash twice at home!!!!! The main doctor was not cooperative, didn't want to help, only wanted to write prescriptions for €10. I didn't get the gas syringe even though I asked.
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Philipp Schäfer
25.03.2023

Positives

Multilingual staff is great, everything corresponds to 3### Hotel.

Negatives

No parking space for disabled people in front of the front door. Carpet loose in the hallway (danger of stumbling)
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Марина Пискунова
25.03.2023

Positives

Many thanks to the team of the sanatorium “Krivan” for the pleasure received from the treatment and relaxation provided. I recommend it to everyone. We will come again at the first opportunity.
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Sergej Linker
24.03.2023

Positives

The location of the hotel is very convenient, all the springs are nearby, the procedures are also all in the building. Nice staff. I liked everything very much.

Negatives

Requests sent in advance by email are not taken into account.
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Ellen Eisenkrein
22.03.2023

Positives

We liked it.

Negatives

Carpet in the room is already old and dirty (building 2)
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tatjana straus
21.03.2023

Positives

Very friendly medical staff. The food is varied and very tasty. The service staff in the dining room is very polite, especially Katerina, a girl from Ukraine, she does her job with great passion and soul. Thank you very much. The medical staff at the Petra elevator drainage does their job very professionally, thank you very much to everyone.

Negatives

The head doctor of the Krivan sanatorium is reluctant to talk to patients, which could be much better. I myself work with people, and I think if the client is not happy and doesn’t come again, then the staff can lose their jobs because of this. Satisfied and satisfied customers is a good review. Unfortunately, I didn’t feel this at the head doctor of the Krivan sanatorium. But to my great joy, she prescribed me what I asked for, I am very pleased with the procedures. After all, people with health problems come to the sanatorium, and this is why we need to be more attentive to this. Hope it gets better, until next time. Many thanks anyway to the head doctor.
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tatjana galinger
19.03.2023

Negatives

the DOCTOR is very, very unfriendly.
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Halina Melcher
19.03.2023

Positives

Totally positive 😇
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Elisabeth Rössner
19.03.2023

Positives

Everything was very good!!!
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Nazarii Vasylykiv
18.03.2023

Positives

regular cleaning in the room, nice and friendly waitresses

Negatives

Unfriendly even outrageous behavior at the medical services: Endo-Vako heating in the room was usually only slightly warm. Appointments with the doctor only took place on the third day after arrival
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Alexander Beckel
17.03.2023

Positives

The location of the hotel is great. Very nice staff. Lots of applications. Price-performance ratio very good.

Negatives

Unfortunately, the beds and mattresses are getting old and urgently need to be replaced.
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Micha-Steffen Stracke
17.03.2023

Positives

I always enjoy going to the sanatorium and was very satisfied this year too. I experienced friendly staff.

Negatives

Some guests are very demanding and arrogant towards the staff. A pity.
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Swetlana Gerber
13.03.2023

Positives

Hello, we're in the second mall this year and we'll always be happy to come back. If something wasn't right for us, the problem could be fixed straight away. Everyone is very helpful and nice. Thank you very much. Always a pleasure :)
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Konrad Bruch
12.03.2023

Positives

The location of the sanatorium near geyser colonnades, beautiful architecture of buildings, beautiful nature, friendly people. I liked everything very much!!!👍👍👍
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Olga Zhurba
12.03.2023

Positives

Everything is great

Negatives

No
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Карина Ицияева
12.03.2023

Positives

Thank you very much for everything. We will definitely come here again, if possible. I recommend to all
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