references
Oleksii Ignatenko
09.03.2023
Positives
Very nice sanatorium! I want to thank the staff who make the restaurant a hotel. SUPER tasty food! Also to cleaners! Quality service! Thank you!Negatives
5 minutes late, the procedure disappeared. This norm should be abolished. I have not seen this before
Anzhelika Maksimova
05.03.2023
Positives
This was our first vacation in Karlovy Vary. The impressions from living and treatment at the sanatorium exceeded our expectations! The sanatorium building is located a 5-minute walk from the colonnade with springs. All medical and health procedures are carried out in the sanatorium building. We had a rest and treatment in February, so it was very convenient. The resort staff is very attentive and friendly. The small room has everything you need for a comfortable stay. Bed linen and towels are perfectly clean and changed regularly. Each room is provided with a terry robe. Rooms are cleaned daily. All employees of the sanatorium take their duties very seriously. I really liked the food - varied, always fresh and beautifully presented. Many thanks to all the staff of the sanatorium for their work and care for the guests!
Valentina Murschel
05.03.2023
Positives
For three times now, my husband and I have rested and been treated in Krivan, the staff is qualified. All problems were solved in a couple of minutes. The rooms are clean, the staff is polite, the food is delicious. And we can take our dog with us. We are very, very satisfied and will come here again.
Valentina Cotofan
02.03.2023
Positives
Krivan *** Polite staff, namely Service room, Reception and Service Restaurant/Bar. Thank you very much for your care, politeness and understanding, and it was very pleasant to communicate in your native language in the Czech Republic, I felt at home. Respect to everyone Victoria Frehner
Nataliia Iaroshevych
01.03.2023
Positives
Value for money, excellent location, good medical facilities, sauna and swimming poolNegatives
Cool water in the pool, add fruits and baked goods to your diet
Peter Aisvert
27.02.2023
Positives
Everything was great, staff very friendly and helpful. Applications were good too. Food sufficient. Our room was big enough and the cleaning lady cleaned thoroughly every day. The next visit is already planned.Negatives
It was an advantage that I could speak Russian. Otherwise it would have been complicated to communicate everywhere.
Irina Lenz
26.02.2023
Positives
Proximity to springs, beautiful place, spacious and chic hall and restaurant, very pleasant atmosphere, attentive staff, very tasty food.Negatives
I had to pay 10 euros for writing out a prescription to my own doctor at the sanatorium. In addition, the doctor was not competent to know which medications were issued with a prescription and which were not.
Ucherenko Maryna
24.02.2023
Positives
The rooms are always clean and comfortable, the staff is very attentiveNegatives
Food unfortunately wants more dietary
Iryna Chumasova
23.02.2023
Positives
Very pleasant staff, I would like to mention the cleaners and the staff of the dining room. Kind and attentive employees at the receptionNegatives
I wanted to slightly improve the work of the medical staff on massages and mud
Nataly Reznikov
23.02.2023
Positives
Rested. Received good treatment. Improved sleep. Logistics of meeting at the airport and seeing off - no problemNegatives
Food. I eat little, but the food did not bring me joy. It is clear that the hotel is 3*, but this does not mean that all dishes should be prepared for a measly C grade under the motto “The economy should be economical.” There was always something missing from the buffet: either cakes or omelettes. In salads, as well as in soups, onions dominate (since they are cheaper). Sad sliced, lonely cucumbers, and sad cabbage. Pieces of goulash, lost in huge pieces of bread (although it turned out that these are traditional Czech bread dumplings), or dumplings in a thick, chewy dough. Just some kind of coven of bad recipes and inept cooks.
Alexander Polyakov
16.02.2023
Positives
Very excellent service, I will recommend it to my friends. This is my second time here, I will be preparing for my next trip here. I especially want to note the work of Victor, he clearly answers the questions asked, as well as the guide with whom we went to Prague. Well done, thank you for everything
Marina Faber
16.01.2023
Positives
The medical staff is very friendly. We were satisfied with the procedures. The location of the hotel is also very good. All sources are nearby.Negatives
It was very disappointing that in the morning they served half the Thermokanne coffee (out of six people, only three could drink it). I constantly had to ask for more, and unfortunately what they brought was not coffee but leftover coffee grounds. And this happens almost every morning. Three years ago the quality of food was much better.
Egor Ducenko
15.01.2023
Positives
Great room, nice staff!Negatives
The cleanliness in the dining room needed some improvement. For example, the baby chairs were never wiped down and leftover food on the floor was still there the next day.
IRINA GULIYEV
13.01.2023
Positives
All liked it. I have vacationed there 4 times and plan to come there again.
Nadja Singer
08.01.2023
Positives
Very good hotel! Very good treatment! The staff was very polite and organized the New Year's Eve well! In the evenings music played and people danced. And Christmas evening 6.01. -there are simply no words for what dishes were prepared and how everything was organized! Thank you very much !
Olena Gurfinkel
08.01.2023
Positives
The staff is excellent and friendly. I really like the hotel, it was fun, New Year's program. There are a large number of procedures. Doctor Sofia is an attentive and pleasant person. All nurses are good. Everything was wonderful!Negatives
There wasn't much negativity. The food is not always tasty, there were almost no fresh vegetables, all canned vegetables and fruits.
Waldemar Gerber
06.01.2023
Positives
We vacationed in Karlovy Vary for the first time, we came on the recommendation of our friends, and now we will recommend a vacation in your wonderful hotel to our friends and relatives! All liked it! At the restaurant, our table was served by the waitress Lyubochka, always friendly, all the staff speak Russian and German, which makes communication easier, the nurses and doctors are all professionals in their field! Very attentive to the wishes of vacationers! Saunas and a swimming pool, which you can simply go down by elevator in bathrobes, are an additional bonus to medical services! The rooms are comfortable and clean, cleaning was done regularly!Negatives
The beds were a bit uncomfortable for tall men; if you were about 2 meters tall, you had to prop up the ottoman and sleep diagonally, since the second headboard made it difficult to stretch your legs!
Waldemar Wagner
05.01.2023
Positives
Good quality medical equipment and serviceNegatives
Form of catering and organization of festive dinners
Boris Buchanski
03.01.2023
Positives
Very good location, all treatments are very good. Staff very friendly and helpful. New Year's Eve party well organized. We can recommend the hotel.
Pavel Maschonik
03.01.2023
Positives
Everything was good, the internet in the room could be improved, the beds could be changed, the food could also be diversified, but in principle everything was fine, thank you
Olga Cajnikov
29.12.2022
Positives
It was our first time at the Krivan sanatorium and we really liked it. Everything is well organized and thought out. The staff is very friendly.Negatives
I would recommend improving gymnastics in the pool.
Liudmila Tsvetkova
12.12.2022
Negatives
If you speak in Russian, you won't be popular here! Staff is very unfriendly, nurses too! You can find something better for this money. The rooms are very small and old, with stains on the carpet and old beds.
ΣΕΡΓΚΈΙ ΤΖΙΟΥΜΠΟΥΣΛΙΣ
09.12.2022