Reviews about Lázeňský hotel Kriváň 3* (Karlovy Vary, Czech Republic) for 2023 - 2024 – Hotel rating and expert opinion

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Spa Hotel Krivan

Sadova 5, 360 01 Karlovy Vary
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Exceptional Reviews: 1432
9.2
10
overall rating
9.4
10
treatment rating

references

Петро Дзумедзей
06.11.2021

Positives

Good work by all the staff of the sanatorium. Doctor Sofia was very attentive to us
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Andreas Aschenbrenner
06.11.2021

Positives

The location of the hotel is really optimal. Wellness area is also very good. The staff is friendly and helpful.

Negatives

The breakfast buffet was very limited, not a large selection. The coffee and tea were always cold because the pots were prepared beforehand and stood on the table for a long time. The rolls were also distributed on the plates (the same every day) and were dry
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Sergej Miller
31.10.2021

Positives

Super nice staff, they respond consciously to each individual and do their best. We felt very comfortable for two weeks and will definitely come back again.
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Jekaterina Bussel
30.10.2021

Positives

Wonderful hotel and service. The food is good, the selection of treatments is excellent. The room is big. I have already booked the next train at the same hotel. I can't say anything bad. I liked it very much.
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Ирина Фесенко
24.10.2021

Positives

Thank you very much. It was very good 👍. Excellent food and service. Great staff. We liked it very much, we will come again and will recommend this hotel to everyone.
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Lidia Panow
24.10.2021

Positives

Good afternoon I wanted to thank you so much for such a wonderful and effective treatment at Hotel Krivan and for such a wonderful vacation we really enjoyed it! And the most important thing is that the address to which you are writing belongs to me, that is, Lidia Panow, and I hope that we will contact you more than once for such wonderful offers. Have a nice day with respect to you Lidia Panow Hamburg
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Alla Bolotskikh
24.10.2021

Positives

I have been using the services of Sanatoriums.com for several years now. Every time I return home, I am full of gratitude and recommend this company’s website to my friends. You have thought through everything down to the smallest detail; you can get an answer to any question both on the website and by phone. THANKS A LOT. I vacationed in Krivan this year, and my reviews are also only positive. SUCCESSFUL WORK!
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Alla Gabrieleva
22.10.2021

Negatives

I don’t like the fact that you can’t book accommodation in a certain building in advance. There are many stairs to get to the elevator, and a middle-aged person with problems with the musculoskeletal system experiences great inconvenience. I had to change rooms twice and almost three days were ruined. Very monotonous and limited menu. As for treatment, there are no problems here. Thank you!
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Alexander Arnold
17.10.2021

Positives

Good location. Staff (kitchen, applications) were nice

Negatives

The doctor was too quick and treated us like it was assembly line work. The timing of the blood test was poorly planned. Time management was therefore stressful. The food was hardly or not at all edible. There was almost never any food, it wasn't fresh and it didn't taste good. For example, the salad was too sour, or the pancakes (with meat) at lunch tasted like they had been there for three days. You should also “look” for food or coffee as if you had nothing better to do. There was a huge brown stain in the mattresses where we slept, which we discovered on the last day. Very disappointing. They were also hard and uncomfortable. As a married couple we got separate beds.
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Leia Ofengeim
17.10.2021

Positives

A good 3-star option, the price-quality ratio is quite decent, a good menu for choosing dishes for lunch and dinner, friendly staff. Very good location.
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Tatyana Fain
17.10.2021

Positives

It’s very good that everything is located nearby, springs, a park, the city center. We also want to note the work of the driver Alexey, who took us home on October 16, 2021, very attentive, polite with clients, and the road was not boring.. Many thanks to him.

Negatives

There is no negative....the exception was the uncomfortable mattresses and pillow for sleeping.
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Emma Kindler
17.10.2021

Positives

Good doctor. Excellent treatment.

Negatives

There is no reserved parking. We had to park the car in another parking lot far from the hotel.
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Olena Rashnyk
09.10.2021

Positives

The sanatorium is in a convenient location, has its own bar and shops with very reasonable prices. They have excellent medical facilities.

Negatives

The quality of food could be improved, there were few vegetables and fruits, cabbage salads served every day on the buffet were already seasoned and sugar was added to each. I was surprised by the paid use of the pool and sauna. But this may be a precaution to avoid crowds of people, the pool is very small.
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Anatolij Latuchow
03.10.2021

Negatives

The work of the station is bad, the food is bad, the staff service is bad. The treatment is not completely shortened.
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Larysa Tsalkovych
02.10.2021

Positives

I liked everything very much

Negatives

The procedures started very early at 6.40, and it was almost impossible to change
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Viktor Stolyarov
02.10.2021

Negatives

Lack of attentiveness of the doctor.
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Елена Гордон
26.09.2021

Positives

Excellent organization of the treatment process and quality of work of the staff in the treatment department Cleanliness and sterility Special thanks to Ch. the doctor of the sanatorium, Dr. Chlopova (MUDr. Chlupová) for his attentive attitude and professionally prescribed procedures, after which I experienced a significant improvement Convenient location of the sanatorium Availability of a swimming pool and saunas

Negatives

The work of the canteen is very poorly organized. Chaos and stress in the morning and afternoon are not for sick people with a weakened nervous system. There is a shortage of staff in the dining room, who are forced to “hold the line,” trying with all their might to smile and not take it out on the guests. Products on the market sometimes run out an hour before the end of breakfast and lunch. Questionable freshness of salads, rotten apples, tasteless coffee, cold water for tea in thermoses.
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Igor Gejko
26.09.2021

Positives

Excellent treatments. Well thought out food for breakfast

Negatives

The room is small for two people. There is not enough information in Russian or German on the tables in the restaurant. In the first week of stay, the food in the restaurant was not tasty
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Albina Hegel
25.09.2021

Positives

I stayed at Kurhotel Krivan from 08/29/2021-09/11/2021, my rating may not coincide with other visitors to this Kurhotel. As in all others (I visited 3 Hotels), the service is good.

Negatives

Rooms: Buildings 2 and 3 were probably built back in 1980, the floor (presumably wooden) is covered with carpet and there is an unpleasant smell in the room. The furniture is very old. I don’t want to write about showers at all... Major repairs are required everywhere. I was there in the fall, but I didn’t see any fruit while I was in the dining room; the choice of salads was very poor.
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Vladimir Gilev
22.09.2021

Positives

Everything was very good. We were pleased. The entire hotel staff worked professionally!

Negatives

There are basically no negatives, you just have to go through a lot of steps to get to your room.
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Vilia Ortenberg
20.09.2021

Positives

My wife and I are happy with everything. We recommend our friends to relax and be treated in this sanatorium.

Negatives

There are some negative aspects. After taking a bath, I felt dizzy and fell, hitting the bathtub. They called an ambulance, but they didn’t give me an escort (after all, I don’t know the Czech language). Difficulties arose in this regard. They didn’t tell me what to take bring documents with you. I think that the staff needs to be prompted to do this in order to eliminate this negativity.
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Katharina Utkin
10.09.2021

Positives

Improved nutrition compared. With previous years, it has become more cozy and comfortable, the rooms are clean

Negatives

In the bar, in front of the restaurant, several times there were drunk clients who made noise and sang loud songs, I came to relax, and not to drink vodka at the bar.
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GALINA ATAEVA
05.09.2021

Positives

Transfer from the door, a very convenient function, punctuality, comfort, complete absence of stress👍. Check-in without problems, rooms are clean, cleaning and towels are changed daily👍. The procedures and medical staff are very positive👍. The restaurant was also a pleasant surprise, very worthy. Thank you for the high level and comfort.
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Wladimir Aristanov
05.09.2021

Positives

Everything is very good.
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Ananko Ljudmila
29.08.2021

Positives

I would like to note the staff, the doctors and nurses worked excellently, attentively, very friendly. The maids also worked tactfully, the rooms were cleaned every day and efficiently. The reception staff were quick and attentive.

Negatives

I didn’t like the attitude of the head doctor towards patients, the rest of the staff and doctors worked excellently, attentively, very friendly. There are complaints about the food. Day-old limp vegetables were often served, the soup was often too salty, and green, unripe apples were given for dessert.
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Waldemar Reis
29.08.2021

Positives

I would like to note the staff, the doctors and nurses worked excellently, attentively, very friendly. The maids also worked tactfully, the rooms were cleaned every day and efficiently. The reception staff provided quick and attentive service. Thank you all very much!!!

Negatives

I didn’t like the attitude of the head doctor towards patients, the rest of the staff and doctors worked excellently, attentively, very friendly. There are complaints about the food. Day-old limp vegetables were often served, the soup was often too salty, and green, unripe apples were given for dessert.
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wladimir pflug
28.08.2021

Positives

Everything was at a very good level. I was pleased with this trip.
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Salavat Alimov
28.08.2021

Positives

My wife and I stayed for 11 nights and really liked the location and location of the hotel.

Negatives

When ordering a holiday, there is no mention of a discount. As soon as we ordered, they sent us vouchers for 300 euros, that is, a minus payment for those living in Europe. But no one takes this into account when checking in. So don’t see these vouchers as another scam.
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Angelika Kanevska
26.08.2021

Positives

I liked it. Everything was very good. Treatments helped.

Negatives

Pillows were too flat, I have problems with my back and neck When choosing food you can't really imagine which dish you are getting.
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Svetlana Arepev
22.08.2021

Positives

Many thanks to Dr. Sofia!!! and all the medical staff!!! Well done..

Negatives

Horrible, rude waitress and cleaning lady.
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