references
Waldemar Stabel
07.12.2022
Positives
Good procedures..The staff is very attentive and tries to make everyone feel comfortable...In general, we felt at home...and that’s very good...Cozy bar where you can sit and chat...Nice staff in restaurant.. A menu in which everyone can choose a dish for themselves... Everything was deliciously prepared. Thanks to the cooking company...Negatives
We were satisfied with everything, and in general we were satisfied..Perhaps it’s time to refurbish some beds and chairs...And the pillows are uncomfortable...But these are minor things...
Arkadij Pitkis
05.12.2022
Positives
Only thing was good treatmentsNegatives
The room was very cold
Ivan Kling
05.12.2022
Positives
Everything was great! We will recommend you to everyone. We will come to you with pleasure many more times... THANK YOU SO MUCH FOR THE TREATMENT, service, and varied food!
Wladimir Root
05.12.2022
Positives
The staff in the restaurant and during the procedures are very friendly, the procedures are carried out exactly according to the terms. the atmosphere is friendly.Negatives
The rooms are very dirty, it would be nice if the rooms were cleaned better; the sink was often not cleaned. Old furniture, beds creaking. For a married couple, it is desirable that the beds stand together. What really shocked and upset me was the conversation with the head doctor when I wanted to change the procedure. She behaved very rudely and harshly with me. She hasn’t changed the procedure. She doesn’t have the right to talk to patients like that, so what kind of chap is she then? doctor?
Viktor Diemke
04.12.2022
Negatives
The doctor (Russian-speaking) was impossible to deal with patients, we have never experienced anything like that!!!
Renat Shakhmayev
04.12.2022
Positives
Convenient location, all procedures are compactly arranged in groupsNegatives
The website indicates the presence of a private garage. Upon arrival through “sanatoriums” at the reception they said that the garage had to be booked on their website. As a result, I had to leave the car 1.5 km from my place of residence, which is not very convenient.
Lyubov Spilman
27.11.2022
Positives
I liked everything very much, everything was great. Location, food, room service, service, everything is good, but the procedures are even better. Everything is so perfectly planned, you don’t have to wait anywhere for the procedure. This was our second time and I hope we will come again many times. Thanks to the Hotel staff!!!
Natalia Schiefelbein
21.11.2022
Positives
Good location of the resort.Negatives
Not very friendly staff.
Anna Kalinovski
20.11.2022
Positives
Everything was very good. The food was tasty and varied, there was no long wait. All hotel staff are polite and friendly. The location of the hotel is very convenient, it was not far from the springs, and everything you needed was within an accessible distance. We would love to visit your hotel again
Roman Bangert
18.11.2022
Negatives
Never again! Very unfriendly and Russophobic staff!!!
Tamara Bangert
18.11.2022
Negatives
Never again! Very unfriendly and Russophobic staff!!!
Valentina Bleifrot
18.11.2022
Negatives
Never again! Very unfriendly and Russophobic staff!!!
Ludmila German
18.11.2022
Positives
I'm happy with everything!!!! Everything fine!!!!!
Nazia Babenko
17.11.2022
Positives
Good location of the hotel.Negatives
The food is monotonous. Can't compare with previous years.
Nadiia Shulha
16.11.2022
Negatives
Horrible attitude of the resort staff. The doctor is inadequate, she prescribed the wrong treatment, I have hypotension, she prescribed procedures to understand the pressure. It was terribly bad. Now I feel worse than before the sanatorium. And in general, how can you keep such doctors? I came to see her because my speech is slow due to my illness, so she started making faces at me!! What is this anyway?? I complained to the reception, they said “she has a headache.” Question for the administration of the sanatorium “Krivan”: are you blind or deaf there? Wasted money and wasted time. I do not recommend this “treatment” to anyone. Avoid this sanatorium on the tenth road if you don’t want complete disappointments and wasted nerves.
Ella Moor
14.11.2022
Positives
The location of the hotel is perfect. Staff friendly. Applications good.Negatives
No fruit in 2 weeks. No vegetables for the main course: cauliflower, broccoli, zucchini, beans... Too few main uses.
Bernd Kunze
14.11.2022
Positives
The treatments are very well organized and are never delayed, but are even possible if you arrive early.Negatives
We were only there for 1 week, but we missed at least 1 cultural event/dance. The wine bar listed on the notices, which offers dancing three times a week, is probably closed because the telephone number doesn't exist either. We should do better research because we made our way there for free and the evening was over. It was not removed even after it became known and the complaint was made. There are many paths in the hotel that involve stairs and could be a problem for those with walking difficulties.
Мира Раисова
14.11.2022
Positives
Thank you for the friendliness of the medical staff in the treatment rooms.Negatives
Medical services. During my stay there was an aggravation of an insured event. No help was provided; the prescription was written only on the third day of illness. The request for injections was not granted. Replacements for missed medical procedures are not provided. Due to an insurance claim, I was forced to visit the clinic. The reception desk did not take into account the explanations for this case, and as a result, the procedures were lost. Food The menu does not indicate what origin of meat is in the cutlets. The breakfast buffet also cannot suggest the origin of the meat sausages. The pilaf was not made from rice. It's impossible to eat dumplings. Bread products are limited, you have to go and look for bread everywhere. There are no fruits, in two weeks the following were provided: 1 banana, 2 kiwis, 2 apples. The staff is not knowledgeable enough about the menu. One attendant per hall is not enough. I really didn't like the food in general. The payment is not small, so it is necessary to improve the range of food and service.
Halina Melcher
13.11.2022
Positives
I liked everything very much. At first they gave me a room in building 3. It made me uncomfortable. I suffered for a week, then asked for help. They changed it without any problems. The food is varied, healthy, and the dishes are beautifully presented. 😋. The staff is friendly. I have already booked the next visit for myself and my friends to the same hotel for March. Moreover, 3 natural juices in the morning, kefir in the evening and a kettle in the room were very pleasing.Negatives
Request. In March, I will be placed immediately in building 1, if possible on the 1st floor.
Ludmila Leinweber
06.11.2022
Positives
Many thanks to the staff for their hard work. We really enjoyed. Well done keep it up
петро дзумедзей
02.11.2022
Positives
Everything was very good. The work of all the staff is excellent!!!
Lilia Schwarz
01.11.2022