references
Saken Sharipova
02.08.2018
Positives
Variety and quality of treatment procedures. Staff work. Very good location, close to springs.Negatives
The quality of the food is not very good, they simply don’t know how to cook porridge, there is no variety of dishes, not enough fruitAnswer from Spa Hotel Krivan
Vážená paní Sharipova, Нам очень жаль, что вам не понравилось питание. Наше меню состоит из 10 блюд, которые не повторяются в трехнедельном цикле. Это рецепты, которые соответствуют различным требованиям - диетические, диабетические, религиозные. Мы - трехзвездочный отель, и наше предложение довольно широкое.
Елизавета Кириллина
01.08.2018
Positives
The treatment is excellent and the sanatorium is located in the most convenient location. Room 2101 is very small, the window faces a blank wall, there is little fruit in the middle of summer
SVETLANA KHOKHLOVA
29.07.2018
Positives
I like the friendly attitude of the staff, professional service, and a fairly large list of procedures provided to vacationers at your Spa Hotel. Excellent location of the hotel. Good food. I really like physical training in the Spa pool. After relaxation and treatment at the Spa Sanatorium Krivan, I feel great and Thank you for this.Negatives
Regarding the dry ration, which is given if the client goes on an excursion: in my opinion, you should not include a lot of bread, just add one bagel: instead of a large bottle of water, put two small ones, exclude the pate altogether. It spoils quickly, you can replace it with a small one juice packet or yogurt and replace Rama with butter.Answer from Spa Hotel Krivan
Vážená paní Chochlova, Благодарим вас за отзыв. Однако сухой пайок, особенно в летние месяцы, должен соответствовать определенным гигиеническим стандартам, так же мы должны учитывать различные диеты, особенно диабетики. При подготовке пакетов это мы не разделяем, потому что были жалобы, потому что у коллеги в автобусе был другой пакет. С нашей точки зрения, есть паштет лучший выбор, чем йогурт или другой, поскольку температура хранения составляет около + 18 ° C. Кроме того, рулет (белая выпечка) не подходит для диабетиков, вот лучший выбор хлеб. Упакованные соки также непригодны для диабетиков с точки зрения количества добавлен сахар. Поверьте, мы пытаемся создать оптимальный вариант, который сможет устраивать всех.
Ирина Косовских
27.07.2018
Positives
I recommend this resort with a pure heart. Excellent medical facilities, wonderful doctors. I was in this sanatorium in 2012-13, and in 2018 everything became much better. The food is high quality, the cleaning is excellent every day. The staff is friendly - everything for quality treatment and relaxation. The rooms have a kettle, refrigerator, TV. I prefer building 1, the rooms are more spacious..
Galina Rossa
23.07.2018
Negatives
DoctorAnswer from Spa Hotel Krivan
Vážená paní Rosso, пожалуйста, примите извинения, если вам не понравился врач. Вы пришли к нам в то время, когда два главних врача ушли в отпуск, и, к сожалению, могла быть нехватке времени у врачей. Все наши действующие врачи работали на уровне 150%. Возможно, эта огромная рабочая нагрузка также отразилось на качестве работы врачей. Нам очень жаль. Мы надеемся, что вы будете удовлетворены в следующем году.
Natalie Zenhäusern
17.07.2018
Positives
We came from Switzerland and Germany and often visit Karlovy Vary, but our friends recommended it to us for the first time in Krivan. The staff is pleasant during the procedures, the hotel is located in the very center.Negatives
Salads, soups and side dishes are the same every day; in the middle of summer, fruit is surprisingly not produced.Answer from Spa Hotel Krivan
Vážená paní Zenhäusern, мы стараемся как можно больше готовить, чтобы удовлетворить вкус клиентов из разных стран в отношении диетических принципов чешского курорта, а также обычной диеты и в отношении различных религии. Основные блюда не повторяются в течение 3-недельного цикла. Выбор гарниров стандартный, это может казаться одинаковым каждый день. Паста, картофель, каши, овоши на пару. Свежие овощи в больших количествах мы стараемся избегать, что преполагает диетическое питание. Мы подаем нарезанние фрукты. Этот метод исходит из опыта, потому что целые плоды клиенты уносят в номера.
Алла Купцова
16.07.2018
Positives
I express my deep gratitude to all the staff of the Krivan sanatorium for creating a warm, sincere atmosphere in such a wonderful place. I thank Sanatoriums for their support and impeccable work. Thank you
Igor Gejko
16.07.2018
Positives
Excellent quality of proceduresNegatives
The room is very small for two people, and besides, there are separate beds for a married couple. There weren’t enough boiled eggs for breakfast. There was very little information at the reception desk.
Karina Gejko
16.07.2018
Positives
Excellent treatmentsNegatives
There weren't enough boiled eggs for breakfast.
Алексей Вертячих
07.07.2018
Positives
Great location. Polite staff, both medical and dining.Negatives
Meals for a “C”, very short Opening hours of the dining room: in the evening, opening time is 1 hour 15 minutes. We missed a third of our dinners because of this.
Фарида Галимзяновнс
03.07.2018
Positives
1. Nice room 2. Beautiful city 3. Good weather 4. Convenient location 5. Gorgeous scenery, etc., etc.Negatives
I hope that there will be no consequences: -on the last day before leaving, I received a hot hydropuncture bath!!!... It turned out that the bath setting was messed up.
сергей Сосновский
25.06.2018
Positives
Everything is great, we will definitely come back
Aleksandr Ekdyсhman
23.06.2018
Positives
Located close to the springs, quite a lot of medical procedures, good Wi-Fi, clean, tidy, mostly friendly staff, but not allNegatives
In the canteen there is poor organization of meals for those who go on excursions and cannot, for other reasons, take advantage of the food on time (at the same time they promise that they will feed, and then no one knows anything), a poor and inconvenient payment system for the pool (at the reception they take payment, and then the guy doesn’t let him into the pool (he says that they didn’t pay enough) - he sends him back to the reception and no apology at all - disgusting (they refused at all) - the price of the issue is 1 euro, it’s their fault, but they made him run back and forth - there’s no desire to use their paid ones at all procedures (before this they always bought extra), a confusing system of main and additional procedures (it’s difficult to choose what you need), there is not enough fruit in the diet, coffee and dark buns in the morning are not enough - they don’t analyze well which food is more in demand - so even if they offer a good one food, it is quickly sorted out - in short, there is something to work on,,, but overall I liked it - the price-quality ratio is good
Яков Яшаев
21.06.2018
Positives
Everything is fine!!!! We recommend it to everyone. All in one place. And food, and procedures and polite attitude towards vacationers. Everything was done perfectly according to our whim. Well done KRIVANTS!!! KEEP IT UP. YAKOV YASHAEV from Israel. THANKS A LOT.
Irina Sesekina
19.06.2018
Positives
Excellent location, opportunity to take advantage of excursions, good treatment and service
Svetlana Zemlezina
19.06.2018
Positives
The doctor did not treat my health problems well and I had to go to the main doctor to adjust the treatment. I had to take tests 3 times because... the first ones were not done. I discovered this before leaving. In general, the poor attitude of the medical staff. In 12 years of coming to Karlovy Vary, this was the first time I encountered an ugly attitude.Answer from Spa Hotel Krivan
Dobrý den, paní Zemlezino, мы очень сожалеем, что вы были недовольны лечащим врачом. Доктор специалист по реабилитации и физической медицине. Каждый врач оценивает состояние здоровья клиента и отвечает за него. Если клиент не удовлетворенный вашим врачом, имеет право обменять его. Вы воспользовались этим правом. Мы надеемся, что вы будете удовлетворены в следующем году.
TATIANA IASHINA
19.06.2018
Positives
We rested from 05/05/18 to 05/20/18. As always, everything was at a good level. Well, I like the KRIVAN sanatorium! This time there was an interesting room with floor-to-ceiling windows, very bright, with French balconies, everything you needed was there, even a wall clock so you wouldn’t be late for procedures. The maids cleaned thoroughly, vacuumed every day, asked for an extra pillow - they brought it right away, and changed the bed linen often. In the dining room, the waitresses were friendly and served very quickly. Treatment is excellent! Dr. Roman Tirkus listened attentively, together we decided on the procedures, and before we even had time to go out for a walk, they brought us a very well-written schedule of procedures. Thanks to all the staff for their work! And Sanatorims.com, as always, did not disappoint: neither with the booking nor with the transfer. We were also lucky with the weather! The sun and the aromas of flowering trees and bushes added a good mood!
Ellen Eisenkrein
18.06.2018
Positives
The treatment was well organized. Quite decent food.Negatives
There are a lot of steps inside the sanatorium, if you have a problem with your legs, it’s a bit difficult.
Sundetbay Tungatarov
17.06.2018
Positives
All at the highest level. Lovely friendly staff. Own health center. Everything is punctual and clear.Negatives
No
Francesco Megrabian
14.06.2018
Positives
This is our third time staying at the Krivan sanatorium! The impressions of relaxation and treatment are always very pleasant! This is a well-coordinated living mechanism, in which kind, sympathetic, attentive staff provide quality treatment, delicious and varied food and clean, comfortable rooms! All this is supported by the excellent location of the sanatorium, wonderful architecture, clean air, healing water from mineral springs and the calm, relaxing atmosphere of Karlovy Vary! We hope that we will return here again and again, and as always, to “Krivan”! I would like to express my deep gratitude to the entire team of the Krivan sanatorium and wish everyone health and happiness!
Надежда Чернова
12.06.2018
Positives
I really liked the professional work of the staff, everyone is very friendly. The food is high quality and varied. The room is good with good service. I really liked the pool and infrared sauna. Drinking taps are located nearby. .Negatives
The only problem. There are a lot of stairs and it is difficult for elderly people and people with sore joints to walk.
Alla Shulman
12.06.2018
Positives
The sanatorium is located close to the springs. The most important thing is that the most popular source 12 is very close to the sanatorium. In general, Krivan is located in a very convenient location in the city center. The rooms are good. Very comfortable beds, soft mattresses, which cannot be said about other sanatoriums. The sanatorium has buffet food, which is also convenient. And most importantly, a swimming pool with mineral water.Negatives
This year the doctors were replaced. I arrived and saw an elderly doctor, who, instead of 61 procedures, prescribed me only 58. I changed him to another doctor, but they gave me an old woman who forgot a lot. It wouldn't hurt to hire good doctors.
Nasima Ganeeva
08.06.2018
Positives
The treatment schedule is well organized, there are no queues.Negatives
there was a language barrier with the doctor, in my opinion he didn’t understand me and continued to mutter something in Czech, it seemed like he was cursing, I no longer had the desire to go to him. After gas injections, you are not supposed to wet the injection site for 6 hours; I had baths an hour after the injection. The food in general is mediocre, there is no taste, it doesn’t seem to be bad, but also... I was very unpleasant that a young man works at the pearl baths, who enters the cabin without permission and stands and watches when a woman gets up of water.
Татьяна Морина
04.06.2018
Positives
Excellent treatment. A full range of necessary procedures for the disease. Great job by the massage therapist.Negatives
There is no negativity. Sometimes very salty first courses (soups)
Julia Valberg
04.06.2018