references
Agnesa Garkusa
10.07.2023
Positives
Good afternoon! I liked it very much, I’m going to come next year! Thank you.Negatives
Of the minuses, this is a very busy schedule of procedures, the staff who describes it has no idea how to do it so that it is comfortable. The rest of the nurses work great! There is not enough fruit and it is not always tasty! But this is not the main thing!
Людмила Бруднова
08.07.2023
Positives
Location of the sanatorium, renovation, cleanliness, good medical facilities, but poorly usedNegatives
The work of the medical staff, the veiled rudeness of the doctor during the initial appointment and the nurse who performed the physiotherapy procedures, the unacceptable reduction of procedures to 5 minutes, of the three massages the first was carried out by an unqualified worker, of the three carbon dioxide baths, one without carbon dioxide, I can evaluate this as a doctor and how a person who repeatedly receives treatment in Karlovy Vary, non-compliance with the appointed time of procedures, poor kitchen, which runs out of food even during the designated appointment time. I have no desire to go to this resort anymore.
Irina Fiļimonova
07.07.2023
Positives
Thank you honey. staff, waitresses and other employees of the sanatorium for their professionalism, attentiveness and responsiveness.Negatives
The impression of the sanatorium was spoiled by the head physician Chlupová, who conducts an initial examination in 5 minutes, which according to the price list costs 34 euros and immediately prescribes procedures, ignores all attempts to explain her condition and show extracts from the attending physicians. The very first procedure led to a sharp increase in pressure. In response to requests to review the procedures, this “doctor” stated “they don’t go to the doctor with such pressure,” “the sanatorium is not for you,” etc. Chlupova behaves arrogantly, rudely, and can shout, this is what many who had an appointment with her say about this.
Aleksej Omeltchenko/Lipp
05.07.2023
Positives
The reception has responsible employees / they will always tell you and help. Thank you / Restaurant plus ++ . Comtana had a strong smell, it’s not clear where it came from/ deodorant or... . But in general everything is fine. I would like to go back and repeat the course of treatment. Send angebots, we are waiting.Negatives
The entrance door from the halls made it difficult to go to the toilet. Did you want to clean it?
Marina Nikolajeva
04.07.2023
Positives
Very convenient location of the resort. The staff is simply wonderful, attentive and caring. The procedures were at a very good level, I really liked the massage and yoga classes. Possibility of walking and a variety of excursion programs. I liked it very much!!!Negatives
Request: diversify the menu for vegetarians for dinner.
Sergei Tsukovits
02.07.2023
Positives
We visited and received treatment for the second time. The procedures are performed by professionals. Doctor Sofia is just great, we received a lot of good advice from her. Polite and attentive. The waitress girls in the dining room are wonderful, they work great. Room cleaning is 5 points.Negatives
Pillows and mattresses.
Marina Tašlanova
01.07.2023
Positives
Blagodariu rabotnikov: registraciji, stolovoj, Povara, Dietologa, medicinskij personal. Vezde vnimanije i chistota. Uborka v nomere bezuprechnaja, zamena pastelnogo belja i polotenec kazdye dva dnia. Blagodariu KOMANDU KRIVAN! V Karlovyx Varax xorowij kofe naiti problema. nashla v dvux kafe :1-Café Elefant, Stará Louka 30,,naprotiv teatra ", vverxu kafe zolotoj slonik , konditerskije izdelija prevosxodnyje; 2-Italjanskoe kafe v konce ulicy TG Masaryka.Negatives
v bare razocheroval kofe po-turechki, otvratitelnyi kofe zalili kipiatkom v stekliannom stakane.
Antonina Plotnikova
29.06.2023
Positives
I liked everything, especially the doctor SOFIA TIEBIERDIEIEV!!!! (Sorry, maybe I wrote my last name wrong). The doctor is very professional, attentive, prescribes procedures thoughtfully, trying to take into account all the diseases I have, friendly, and congenial. Wonderful specialists for all procedures. My room, 1317, is wonderful, very comfortable. The girls cleaning the room were very polite, they always knocked, linen and towels were changed frequently, and cleaning was done every day. The waitress ANYA, very friendly, smiling, always brought food quickly. At the reception desk they always helped with resolving my questions. Many thanks to ALL of them and good luck in their work!!! Prosperity to the sanatorium!!!Negatives
The food couldn't be worse. It's not tasty. The salads are the same. The second courses are so-so. All products are of low quality! Very little fruit, very little. Please forgive me for writing about this negativity, but this opinion was expressed by almost all vacationers.
петро дзумедзей
27.06.2023
Positives
Excellent work by all the staff of the resort. Doctor Sofia is always attentive and friendly.Negatives
Lots of salt in some dishes. Upon arrival they told me to pay for the long-paid stay. It was unpleasant
Elvira Treichel
27.06.2023
Positives
I was so excited. I have visited other spa towns in previous years and also stayed at other hotels in the same spa town, but Hotel Krivan has been the best so far. The doctors were great, the treatments were great, the food was very good, it was a very, very nice vacation for us. However, I would recommend 3 weeks, 2 weeks is a bit short. I'll only go there in the next few years because I was very satisfied. Thank you for that.
viktor zukerman
27.06.2023
Positives
👍
Tatjana Späth
21.06.2023
Positives
Thanks a lot! I really liked it! Starting from the transfer. Everything is very wonderful! The location of the resort is super, the rooms are clean, the food is good! The staff is polite! Everything is very good! I will recommend it to my friends!
Tatiana Lassova
21.06.2023
Positives
We visited the sanatorium twice, we were very pleased, the staff, food, treatment, just super. Already ordered again. We will recommend this wonderful place to friends and acquaintances.
Olga Redikh
18.06.2023
Positives
Polite staff. If possible, requests were quickly satisfied (iron, ironing board, extra hangers, replacement of pillows) The room was cleaned every day. The food is quite varied.Negatives
Some procedures that were stated on the website were not provided. Wi-fi did not always work well.
Anna Shiryaeva
18.06.2023
Positives
In terms of the number of procedures, there are 45 of them, the best place for treatmentNegatives
For me personally, the quality of the pillow 👎 And the lack of a balcony
Harry Wegner
17.06.2023
Positives
Thank you very much to the staff of the Krivan Hotel! It was our first time at this hotel and we were very pleased. The ideal location of the hotel: all the springs are a stone's throw away, friendly staff in all departments, cleanliness and good food, many procedures, experienced honey. Staff. In a word, everything was so well organized that we decided that we would definitely come to the Krivan Hotel next time!Negatives
I can’t say anything negative!
Alexander Schildt
12.06.2023
Positives
I really liked it and would love to come back again just in a different room with a view of the street. Otherwise everything was great. Thank you.
Tatjana Zeitler
11.06.2023
Positives
We were happy with everything, the accommodation, the staff were very friendly, and the treatment, there were no queues, a maximum of 5-10 minutes of waiting, in one week 14 procedures, I think this is even good, and the food is really like in a sanatorium, maybe someone and the portions seemed small, but it was enough for us, not a single dish was repeated during the week and it was very tasty.Negatives
The only negative is parking, but I think this is a problem for many hotels. We, of course, pre-booked parking 50 meters from the sanatorium.
Antonia Spuling
06.06.2023
Positives
Very attentive, polite staff.Negatives
We have been regular visitors to this hotel for many years and every year our vacation begins with us being given single rooms for two. These rooms are for one person, but they have double beds and they accommodate not Czechs!!!, but everyone else, for example from Germany. I asked if it was possible to reserve a room when booking holidays and treatment, I was told no. But when we arrived, the other room in which we had lived before and which we would happily occupy was free, and we were told that regular visitors would arrive there in 3 days. Those. for some you can reserve and for others they are accommodated in rooms that are not suitable for living at all, in the attic with windows to the sky and a room with a sloping ceiling on which my husband constantly hit his head, with a baby shower and with a light that turned on from anyone movement both day and night...Horror! And every year we are placed in that corner, we have already been there in all the rooms, and every year the vacation begins with the exchange of rooms and hassle. Knowing very well what rooms there are, when asked to move us to another room they ask us “why?” I just want to tell them to live in this punishment cell yourself... A few words about the food: the Czech Republic has such delicious bread and bread products, a very wide variety, but in the hotel there is only stale gray bread and bagels every day. The salads taste as if they were two days old, there is no fruit.
Tatyana Spanagel
05.06.2023
Positives
I liked everything very much, the location of the hotel, the staff was helpful, the rooms were cleaned well, linen and bathrobes were changed, any requests were fulfilled.Negatives
I would like a variety of salads and dishes,
Peter Esau
05.06.2023
Positives
Thank you very much to the staff for the service. The food was good, there was enough to eat. There was water nearby, it was not far to walk to the springs. The procedures were all excellent. We will come again, because we were not there for long and because of this there were few procedures. I wish the whole team success in work, good health. Thank you very much!
Svetlana Hofmann
03.06.2023
Positives
The staff is nice and helpful, our complaint was responded to immediately and dealt with.Negatives
The rooms are very noisy and run down. The buffet was filled very sparingly.
Ольга Коваленко
27.05.2023
Positives
Excellent location of the hotel. Treatment, service, food at a decent level. Large selection of procedures. I liked everything. Recommend!
zoia zadniprianska
26.05.2023
Negatives
The impression was that the staff did not care about the vacationers. Their needs come first. The procedures were prescribed only starting from the third day after arrival. And there was a case where a procedure - a carbon dioxide bath - was prescribed, but the office was closed. It’s good that there was an administrator and confirmed this. Because the workers claimed that everything was open
Tetiana Kharshan
26.05.2023
Positives
Convenient location, everything is close.Negatives
Strong audibility in single rooms
Natali Milirud
22.05.2023
Positives
Medical care is slightly above averageNegatives
The food is no good. They write one thing and prepare another. Food is all salty, no diet section
Mykhailo Diukarev
20.05.2023