references
Natalia P.
21.12.2021
Positives
Location of the sanatorium. Responsive and attentive staff. All the staff of the sanatorium try to make our stay and treatment as comfortable and effective as possible. I liked everything very much.Negatives
No
Answer from Spa Hotel Krivan
Благодарим Вас за прекрасный отзыв о нашем отеле! Мы рады, что Вам понравился ваш отдых, и надеемся увидеть Вас снова в ближайшее время.
Anatoly M.
21.12.2021
Positives
I rate the Krivan Hotel as a good example of a sanatorium familiar to us from the past, with a rich medical base, comfortable accommodation for guests, good food and professional and friendly staff. The sanatorium is located in the very center, near the colonnade. The rooms and other premises are clean and well-groomed, the medical procedures on the list prescribed by the doctor are issued as scheduled. The staff is attentive and friendly.Negatives
We chose the Krivan Hotel because it has a large swimming pool with hydromassages and a jacuzzi. In the cold season, it would be good to keep the water temperature in the pool at least 30 degrees, as we were promised in correspondence with Krivani employees and written in the advertisement. The actual water temperature in the pool was just above 28 degrees and we could not use the pool sufficiently. And it would be nice to expand the range of vegetables and fruits served in the restaurant.Answer from Spa Hotel Krivan
Благодарим за Ваш отзыв и оценку позитивных сторон нашего санатория. Что касается бассейна, то в нашем бассейне рекомендуемая температура воды составляет 31°C. Для плавательных бассейнов идеальная температура до 28°C, для купальных бассейнов - выше 28°C. Наш бассейн является реабилитационным бассейном, т.е. предназначен как для физических упражнений, так и для плавания, поэтому температура в нем находится в пределах 30-31°C, с учетом того, что в более теплой воде также легче размножаются болезнетворные микроорганизмы. В нашем бассейне регулярно берутся пробы воды независимой лабораторией и проверяются санитарной станцией. Надеемся на встречу с Вами в следующем году.
Gertrud B.
13.12.2021
Negatives
Bathroom: the shower was large, but the sink and the space around it were very small and there was no place to put your toiletries.
Krüger M.
12.12.2021
Positives
It was my first time staying in this hotel. I liked it very well. The hotel has a good location. The spa treatments are great. Recommended.
Ludmila M.
05.12.2021
Positives
My husband and I were in the sanatorium from November 7 to November 21. The room we were given was very warm, clean and comfortable. The room was cleaned every day, towels and bed linen were changed every other day. We were pleased with the girls who cleaned our room. During the procedures, the staff was very friendly. The procedures were all on time and there was no need to wait anywhere. We were also very pleased with the dining room, everything was delicious and we were served quickly without delay. Overall, we were very pleased with everything in this sanatorium and would be happy to come to this sanatorium again. We have already advised our friends and family to definitely visit this sanatorium.
Fedir D.
05.12.2021
Positives
все отлично, кроме номера 1313, где проживалиNegatives
номер 1313
Tayisa K.
01.12.2021
Positives
Clean and tidy, attentive staff, excellent treatment, I will come again, Thanks to everyone!!!
Nikolai R.
28.11.2021
Positives
Good treatment, food, care. The staff is very polite and attentive. Not an expensive garage.
Anna D.
22.11.2021
Positives
I am satisfied with everything. Over the years I visited several sanatoriums in Karlovy Vary, I liked Krivan the most. In the future I plan to relax and receive treatment in this sanatorium.Negatives
The water in the pool was cool, I had a cold. I bought it as an additional service. I was refunded for unused sessions.
Peter D.
22.11.2021
Positives
Location of the hotel. Friendliness of the staff. Cleanliness.Negatives
Everything else could be improved.
Elena G.
21.11.2021
Positives
We liked everything and the service, from reception, food and treatment. Everyone tried very hard, especially our former compatriots. We felt at home. Everyone speaks Russian and this creates additional comfort. I want to go back. Thank you!Negatives
There was no space in the garage, the hotel was completely full, but they found an alternative for us. Thank you.
Faiq J.
16.11.2021
Positives
I still have good memories. I would like to come again. Thank you all. See you again!
Alexander S.
15.11.2021
Positives
Good location, good staff, numerous treatment options.Negatives
The rooms are in need of renovation. The poor sound insulation is extremely annoying - you can hear the neighbors or what's happening in the hallway. Sometimes you get the feeling that you could be taking part in your neighbors' conversations - you can hear individual words so clearly at night. If you have neighbors like that, you have a hard time sleeping at night.
Pavel G.
14.11.2021
Positives
I stayed at the Hotel Wolker, I liked everything, all the treatments, staff and kitchen were top. Come back next year.Negatives
Can't say anything about it. Everything was great!
Klaus K.
14.11.2021
Positives
the location.Negatives
Initial examination with sister, a questioning and blood pressure measurement (5 minutes) and a five minute conversation with the doctor without an examination. Exit examination did not take place, but was charged on the contrary to the Winsor Hotel (were there for 14 days in July for treatment) where a thorough examination was carried out The treatment was carried out by a doctor. During the treatments you could tell that the staff was under time pressure. At meal times one was reminded of a holiday home. Compared to the Windsor Hotel, the Krivan-Slovan Hotel is, in my opinion, 2 stars worse.
Валентина N.
14.11.2021
Positives
Krivan is located close to the springs. I had a single room, the room was large and warm, the window was open all day, it was November. There was a kettle, a safe, and the wardrobe was locked. The bathroom has a shower, hairdryer, bar of soap and shower gel. I had 2 weeks and 39 procedures. The procedures were carried out exactly on time, the staff was good and responsive. You can change procedures without any problems. I liked it very much. The food is good in the restaurant, the waiters are friendly. I received a classic massage - they did it well. You don’t need to take towels for the procedures, everything is provided there. There are 3 towels in the room, do not bring extra weight. The rooms are clean, cleaned every day, bed linen changed 3 times, towels 4 times.Negatives
No.
Krüger M.
09.11.2021
Positives
I stayed in this hotel for the first time. I was very pleased.😁 Very good location of the hotel.👍Wonderful procedures. I highly recommend it.👍😁
Lyudmila G.
09.11.2021
Positives
The attitude of the staff deserves high praiseNegatives
Almost complete lack of internet in the rooms
Nigar O.
07.11.2021
Positives
The staff works great. Everyone is very attentive and friendly.Negatives
There are many stairs in the hotel. The food is poor, but this is probably how it should be in a 3-star hotel.
Irina H.
07.11.2021
Positives
Were positively surprised for a 3* hotel, beautifully furnished SPA and treatment rooms, everything was nice and clean, friendly staff. The drinking halls are nearby. We really enjoyed it and will definitely come back next year.
Valeriy K.
07.11.2021
Negatives
Formal physical examination. Would like more fresh fruit
Петро Д.
06.11.2021
Positives
Good work by all the staff of the sanatorium. Doctor Sofia was very attentive to us
Andreas A.
06.11.2021
Positives
The location of the hotel is really optimal. Wellness area is also very good. The staff is friendly and helpful.Negatives
The breakfast buffet was very limited, not a large selection. The coffee and tea were always cold because the pots were prepared beforehand and stood on the table for a long time. The rolls were also distributed on the plates (the same every day) and were dry
Sergej M.
31.10.2021
Positives
Super nice staff, they respond consciously to each individual and do their best. We felt very comfortable for two weeks and will definitely come back again.
Jekaterina B.
30.10.2021
Positives
Wonderful hotel and service. The food is good, the selection of treatments is excellent. The room is big. I have already booked the next train at the same hotel. I can't say anything bad. I liked it very much.
Ирина Ф.
24.10.2021
Positives
Thank you very much. It was very good 👍. Excellent food and service. Great staff. We liked it very much, we will come again and will recommend this hotel to everyone.
Lidia P.
24.10.2021
Positives
Good afternoon I wanted to thank you so much for such a wonderful and effective treatment at Hotel Krivan and for such a wonderful vacation we really enjoyed it! And the most important thing is that the address to which you are writing belongs to me, that is, Lidia Panow, and I hope that we will contact you more than once for such wonderful offers. Have a nice day with respect to you Lidia Panow Hamburg
Alla B.
24.10.2021